Hotwire

  www.hotwire.com
  www.hotwire.com

Hotwire Reviews

Updated September 22, 2014
Updated September 22, 2014
123 Reviews
3.5
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
38 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 33 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Work hard, produce data and do it all yesterday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Training Analyst in San Francisco, CA
    Former Employee - Training Analyst in San Francisco, CA

    I worked at Hotwire

    Pros

    The benefits package is awesome. They have Health, vision, Dental, pet insurance, wellness benefits, plus travel benefits by being associated to the travel industry. Plus you get insider deals on travel, and most times there will be extras and giveaways at company events like two round trip tickets wherever a supplier partner travels or extra coupons for hotels.

    Cons

    The work ethic is unsustainable. They expect a 60 hour work week from even the indigent, pregnant, or those who are on medical leave. Travel is irregular, but if you do have to travel it has to come out of your pocket, and they are slow to reimburse. The company is not diverse, spouting primarily type A personalities of like kinds only. They struggle from uncharted growth, and are without a strong HR team to manage cultural issues, that pop-up frequently. Executive management is good at keeping everyone informed, but middle management is poor at execution and lacks long term focus.

    Advice to ManagementAdvice

    take a look at your managers to make sure that they know what they need to execute, have the support and the staffing to execute, and most importantly have the know-how and the ability to guide a team towards the same goal... and have the ability to be present to support the successful execution of a project.

    Lastly, make sure that there is more opportunities for cross-functional team stuff, possibly more Agile project or other Hack-day opportunities to allow for people to work without the rigid project structure. Either that or incorporate IRD development/presentation into the new-hire process so that each person can feel like they are in a position to participate in the outcome of the day to day workings of the company

    Recommends
    Approves of CEO
  2.  

    Not a bad company, but not no upside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Hotwire

    Pros

    a very stable company with strong product team

    Cons

    very few career advance opportunity.

    Advice to ManagementAdvice

    take more risk

    No opinion of CEO
  3. 3 people found this helpful  

    Great 9-5 place if you want to chill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Not Sure Anymore in South San Francisco, CA
    Current Employee - Not Sure Anymore in South San Francisco, CA

    I have been working at Hotwire

    Pros

    Hotwire is a good place to work if you want to chill out and not work hard. The hours are fair and you can arrive and leave pretty much when you want. Even more-so if you are a manager it seems. The company is still hiring which could be viewed as a positive to some. If you aspire to run for senate or governor you could learn a lot here with such a rich set of politics. Most people do not roll in until after 9 and after 6 its a ghost town so if you want fair hours it is very good as well. You do not have to innovate or push the envelope here so if you want to relax and coast you will like it.

    Clem is a great new President. Eric was good but quiet. Clem really is energetic.

    Cons

    Innovation. There is not much. 4 or 5 years back there was a lot more and then innovation stopped. Working on a new 'agile' project has introduced more procedure then the already over whelming amount of procedure. The economy is down yet we are still hiring even though half the employees seem to surf the web all day. There is not much innovation. Apparently we have a lab here for innovation and I just found out about it recently. Thus bad communication. They promote 'family' values however working a day a week at home was not allowed for me. However, some managers seem to work at home at-will. What a double standard. They will also make 'rules' for you if you want to work at home. For example if you live say 45 miles away you can work at home. But if you live in daily city and it takes you 1 hour to commute here you can not. There is very little collaboration here. Very waterfall in all aspects and very risk adverse. It seems the less you do the more you get rewarded. If you go the extra mile and screw up a small something you will get scolded instead of a 'good job'. The pay is below industry standard and even in this 'down economy' you could get better pay and probably work at home privileges. Also some depts let people work at home and some do not. What a double standard.

    If you read all these other people saying things like 'startup' or 'nimble' or 'scrappy' do not even believe it. There is nothing startup here at all. Its one step below a huge corporate machine.

    GLASS CEILING - Very hard to promote. Unless they create a position for you.

    Advice to ManagementAdvice

    More communication.
    More flexible work hours, let people work at home if they perform.
    Put emphasis on what people do and not if there are in the office 9-5.
    Reward those that work hard, say thanks one a year to somebody.
    Use this economy to have a RIF and get rid of all the slackers and middle managers.
    Try to innovate.

    Doesn't Recommend
    Approves of CEO
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  5.  

    some what satisfactory. could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time (more than an year)

    Pros

    friendly group of people, not cutting edge technically, looking to get a bit better each day.

    Cons

    slightly cliquish, nice people all around though. At good companies you'll find synergy between groups, here there is some politics between departments.

    Advice to ManagementAdvice

    none, they have handle on things.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Used to be less political, good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire

    Pros

    Great people, with some major exceptions. Most are easy to work with, but some are really pushy with their agendas. Everyone else just has to suck it up for those few people.

    Great work/life balance, to the point that some people don't even work a normal 8 hour day. Good job if you don't need to innovate or work long hours.

    Cons

    Getting promoted has more to do with timing and luck more than actual merit. You have to be in the right place at the right time and not get on the bad side of any of the people on the "committee" that decides if you're allowed a promotion. Some people get promoted after a year; some take several years. Close to impossible to get promoted if you're not in the clique of favorites. Used to a be a more easygoing, fun environment, but now it's all about politics.

    Advice to ManagementAdvice

    Don't let a few pushy people make all the decisions and always get their way because they're "difficult." Get rid of the slackers because it damages the morale for the people who actually do a good job and work hard.

    Recommends
    No opinion of CEO

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