Hudson's Bay Reviews

Updated August 21, 2015
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56 Employee Reviews

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  1. You have to love retail to work there.

    Current Employee - Sales Associate in Toronto, ON (Canada)
    Current Employee - Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hudson's Bay part-time (Less than a year)

    Pros

    the food is really good

    Cons

    poor management, no associate perks unless you have the store credit card

    Advice to Management

    be more organized


  2. Worst first job

    Former Employee - Seasonal Sales Associate in Burnaby, BC (Canada)
    Former Employee - Seasonal Sales Associate in Burnaby, BC (Canada)
    Doesn't Recommend

    Pros

    Friendly co-workers many opportunities ability to grow within the company

    Cons

    boring repetitive tasks not a fun environment disorganized

    Advice to Management

    be more organized and have a better system when scheduling staff


  3. Each year it's harder to stay and enjoy being there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Co workers Passion for products Gratis Nothing else really

    Cons

    Management Opening credit card Pressure No official training New rules created often No effective communication Unorganized High stress

    Advice to Management

    Create ways to bring NEW and steady traffic into stores instead of pressuring employees to create huge sales targets from existing clienteles. Customers don't need to be called weekly for events


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  5. Helpful (1)

    A good starting point, but no place for growth

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hudson's Bay part-time (More than a year)

    Pros

    Overall it was a friendly atmosphere, I loved my coworkers, the hours were flexible and able to work around my schedule nicely and it was a good starting point to build sales experience.

    Cons

    Very little to no training, 10% discount for sales associates and you MUST use the HBC credit card to receive it, your value as an employee is based on how many instant credit applications you get instead of the quality of your customer service, they do not make anyone full-time (at least not at my location), regardless of how long you've been there, lots of work for very little pay.

    Advice to Management

    Less pressure on associates for instant credits, auto locates, surveys, emails, etc. and more focus on the actual quality of work being done. Better discount for employees, more benefits for the work being done, promotions and incentives available for sales associates who've been there longer than one year, more training available to new associates.


  6. It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    - Flexible schedule - Some co-workers - Some customers

    Cons

    - Employee discounts are a joke - Managers have poor management skills - Some co-workers are rude - Hi turn-over rate - Lousy pay

    Advice to Management

    Should consider a better employee discount and invest in more training for managers.


  7. Not the best place to work...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hudson's Bay full-time (More than a year)

    Pros

    Pay is decent if you are commission based. Associates are wonderful people. You get to know when the best sales happen with combined with your discounts.

    Cons

    Inefficiencies all around. Culture of indifference from Managers. Managers don't address problems in a timely manner or at all when it regards work environment or employee concerns. Managers demand compliance from associates yet don't comply with policies that make life easier or even fair for employees. Constant renovations over and over again in the same area for different things/different plans. Ineffective and lack of communication.

    Advice to Management

    Listen and value what your employee have to say. If you don't, you lose your best people.


  8. Hudson's Bay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Brampton, ON (Canada)
    Current Employee - Manager in Brampton, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hudson's Bay full-time (More than a year)

    Pros

    Decent discount and nice people to work with

    Cons

    very top heavy organization, a lot of red tape, impossible to be efficient.


  9. Retail experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hudson's Bay (Less than a year)

    Pros

    Flexible hours to fit into schedule

    Cons

    Minimal opportunity for advancement overall

    Advice to Management

    Better mentoring


  10. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hudson's Bay part-time (More than a year)

    Pros

    Met some great people Good commission cheques (but only if you're a super aggressive seller)

    Cons

    Unorganized Forced to sell credit cards Managers cared more about credit card applications than sales 10% discount ONLY if you use the Bay credit card

    Advice to Management

    This is a retail store, not a bank Focus more on your customers than on your credit cards


  11. Paid enough to show up sober

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hudson's Bay part-time (More than 3 years)

    Pros

    -Lucked into a fantastic team at my store, SM and ASM included; the individuals with whom I worked on a daily basis helped me maintain a good work/life balance, and were incredibly accommodating while I was in school. -Rarely had to work overnight

    Cons

    -The Company often sides with the individual returning an item well past even the manufacturer's warranty expires; they consistently undermine the authority of their own associates ("The company's most valuable asset!"), which undermines their own authority. -Pay is minimal for what you're expected to accomplish, especially in terms of serving abusive, bratty customers. -Periodic emails with regards to the company's growth, but no compensation or thanks for associates -Outdated computer terminals with glitchy software; Internet Explorer and Windows XP. -Poor network reliability in terms of scanners, gift registry. -Hours budgets can be limited, which results in fewer staff members on the floor, which results in unhappy customers, which results in lower sales, which results in fewer hours budgeted, which results in... -Excessive emphasis on the HBC credit card, which offers considerably fewer perks (from observational evidence) than an Amex or a Visa.

    Advice to Management

    -Associates should be compensated more adequately for their efforts -Please assign a second or third individual to proof-reading signage -Less micro-managing of associates; running a business and managing people are two very different things, and it gets harder to communicate with your everyday associates from higher up that corporate ladder. Trust us to do our jobs. -Please consider more perks to your store's credit card; a one-time discount and a longer return policy don't compete very well against Aeroplan miles and Amex rewards.



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