Humana

  www.humana.com
  www.humana.com

Humana Reviews

Updated November 17, 2014
Updated November 17, 2014
770 Reviews
3.2
770 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
225 Ratings

Review Highlights

Pros
  • work from home opportunities and can grow from within when others leave (in 48 reviews)

  • many fantastic internal opportunities for current employees; enjoy the work-life balance (in 39 reviews)


Cons
  • Work/life balance can be a little hard to maintain (in 21 reviews)

  • Health insurance benefits offered to its own employees could be definitely better (in 41 reviews)

More Highlights

187 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Specialist in Cincinnati, OH
    Current Employee - Customer Care Specialist in Cincinnati, OH

    I have been working at Humana full-time (more than an year)

    Pros

    3 month long training, pay is pretty good for a call center roll, you can accrue pto every 2 weeks

    Cons

    its a call center environment, so the stresses of working with upset customers can be draining

    Advice to ManagementAdvice

    please work with your call center associates when making decisions that impact us

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Work hard

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Humana

    Pros

    Great job. I never knew such great people .

    Cons

    No problems at all . Nice place to work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Initially not a good experience untl moving to a different department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time

    Pros

    Great opportunities for future development

    Cons

    Depends on what department you are in.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Company is undergoing massive change saturation, which causes the old guard to tighten the vice grip.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time (more than an year)

    Pros

    Company values, leadership model and intentions are wonderful. The talent acquisition strategy to bring in unique skills to help move the business in the right direction is terrific. The company is starting to embrace an agile work environment, which helps with work/life balance.

    Cons

    Middle Management is a huge barrier. High performers are repeatedly tapped to do the majority of the work, still too many "command-and-control" leaders running key areas of the business that are undergoing massive transformation.

    Advice to ManagementAdvice

    Flexibility to post for new positions after 6-months, instead of the current 12-months. Need to allow individuals to seek out cultural fit across lines of business.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    helpful

    Former Employee - Care Manager in Fort Myers, FL
    Former Employee - Care Manager in Fort Myers, FL

    I worked at Humana full-time (more than an year)

    Pros

    to obtain knowledge in the long term managed care firled

    Cons

    No promotion offered, bonus offered

    Advice to ManagementAdvice

    none

  7.  

    Decent job but don't ever get sick in the IT department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dsi in Green Bay, WI
    Current Employee - Dsi in Green Bay, WI

    I have been working at Humana full-time (less than an year)

    Pros

    Good benefits, good coworkers, decent pay for the job. This is just filler for the 20 word minimum.

    Cons

    No training, poor leadership, poor company values, absolutely no understanding for time off needed for the flu.

    Advice to ManagementAdvice

    If your employee pukes all over his desk, might be best to let them go home.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    I have been working at Humana

    Pros

    Innovative health benefits. Admirable company mission. History of being able to adapt and change.

    Cons

    Lack of transparency around compensation. Ineffective talent review process. Merit increases constrained by inflexible rules and HR policy.

    Advice to ManagementAdvice

    Need to reinvigorate sense of accountability and responsiveness among associates and commitment to authentic communication at all levels.

  9. 1 person found this helpful  

    Overall, this is a pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time

    Pros

    The organization is large so there is plenty of opportunities available if you want to move up.

    Cons

    A lot of the positions posted, you must know someone in order to get the positions. There are a few that this is not the case.

    Advice to ManagementAdvice

    Hire internally based upon the best candidate and not the person you know.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Company! Bad Department And Leaders!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Intake Team in Metairie, LA
    Former Employee - Clinical Intake Team in Metairie, LA

    I worked at Humana full-time (more than an year)

    Pros

    Great benefits, pretty good pay, easy to master job, loads of opportunity for advancement when under the right leadership.

    Cons

    Leadership Team was awful, uneducated, selfish, did not want to work at all, does not care about employees. Does not display leadership skills.

    Advice to ManagementAdvice

    Get educated, get organized, set an example by actually being a leader and caring about employees. Do your job! Remember there is always someone who is higher than you!

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Humana in San Juan, Puerto Rico

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Juan, PR
    Current Employee - Manager in San Juan, PR

    I have been working at Humana full-time (more than 10 years)

    Pros

    Good company, benefits and growth opportunity.

    Cons

    Horrible performance evaluation! no consistency in compensation reviews.

    Advice to ManagementAdvice

    Need to work with training and process management. Also, need to review the compensation model.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Humana? Share Your Experiences

Humana

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.