Humana
3.1 of 5 653 reviews
www.humana.com Louisville, KY 5000+ Employees

Humana Reviews

Updated Jun 21, 2014
All Employees Current Employees Only

3.1 653 reviews

                             

83% Approve of the CEO

Humana President and CEO Bruce D. Broussard

Bruce D. Broussard

(165 ratings)

60% of employees recommend this company to a friend
158 Employee Reviews Back to all reviews
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    1 person found this helpful  

    No room for growth

    Telesales Specialist (Current Employee)
    Miramar, FL

    Prosdecent benefits
    HSA
    401k employer contribution
    PTO accrual

    Consno room for growth
    leaders do not develop employees
    unequal pay - internal & external equity

    Advice to Senior Managementfocus on developing current talent and consider cost of living adjustments in compensation. let employees know what needs to be done to earn a raise. there are people that have been with the company for 7 years and never received a raised. if they have been there that long, i would like to think they are doing something right. new employees are being hired with higher salaries and other companies pay more for the same job title. this is why the sales department has such a high turnover

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great pay, overworked!

    Consultant (Current Employee)
    Jacksonville, FL

    ProsPay is excellent
    Work at home
    Health benefits and programs available geared towards well=being

    Constoo many conference calls, not enough communication between departments, duplication of work, not enough staff to support need of market

    Advice to Senior ManagementAsk the field reps what works best for the providers prior to making changes. Recognize those who truly are making a difference!

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Hard to direct members when there is no internal guidance

    Anonymous Employee (Current Employee)
    Tempe, AZ

    Pros4th largest company as far as market share goes for health plans. Depending on your dept, job security. Overtime often available.

    ConsIf you are uncomfortable with schmoozing, you may never qualify for promotions. I have a co-worker who has applied for 15 positions and counting. She was well qualified for each but refused to brown nose. Most of the time my department sounds like a frat house---and this is senior management. It is so embarrassing when irate members on the phone hear the on-going party atmosphere.

    Advice to Senior ManagementBe there for the employees. Really. Not just for drinks after work and to delve into their messy personal lives---but for real life career development.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    3 people found this helpful  

    It's all about your supervisor

    Grievance and Appeals Specialist (Current Employee)
    Green Bay, WI

    ProsGreat benefits offered, however, not great health insurance coverage.

    ConsYou're supervisor will make or break your work life.

    Yes, I would recommend this company to a friend

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    Former Sales Associate

    Sales Associate (Former Employee)
    Madison, WI

    ProsPositive work environment, team attitude, decent incentive compensation when it is correctly paid

    ConsHealth Insurance has a huge out of pocket, limited choices in health insurance, management is disconnected from the front line issues of sales associates. Sales Incentive compensation is rarley paid correctly the first time and changes with no notice to associates.

    Advice to Senior ManagementLet sales management tell you what behaviors that they want to incent and design the compensation based on their input, rather than having Sales Compensation dictate to sales management. We have lost so many talented sales associates because of the Sales Compensation policies.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Very stressful job with little reward

    Customer Care Specialist (Current Employee)
    Tampa, FL

    ProsBenefits start day one and you have the ability to accrue a decent amount of PTO

    ConsNo regard for the employees. Enormous amounts of mandatory overtime during peak seasons. The company makes millions of dollars and there are no rewards nor appreciation for the late nights and early mornings that are required.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Quick Glance

    Anonymous Employee (Current Employee)

    ProsBalanced Work life, Embarking into new technology

    ConsLaid Back culture, Not a great payer..

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Put out before training was over

    Customer Care Representative (Former Employee)
    De Pere, WI

    ProsThey invest a lot into their workers, nice office environment, great pay for the work being done.

    ConsDon't be late! I was fired b/c I was late one day. Told not to worry about it, fired 2 days later.

    Advice to Senior ManagementBe more up-front with associates.

    Yes, I would recommend this company to a friend

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    Love Humana but quit after 2 years because of the unreal nepotism in the Middleton Wi office in the small group segment.

    Small Group Sales Consultant (Current Employee)
    Middleton, WI

    ProsGood company. Good value proposition. Great coworkers.

    ConsThe small group managers that run the Middleton Wi office! They work 20 to 30 hours and micro manage when they are there. No way to grow at this location unless you are related or are a big buddy.

    Advice to Senior ManagementCorporate needs to investigate the corrupt upper managers at the Middleton office in the small group segment. They need to also do a history check on their computers to see what they bought during work hours or what golf course they went to.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    It depends on what dept. you work in.

    Financial Analyst (Current Employee)
    Louisville, KY

    Pros- Flex Schedule
    - Offer the most PTO days of any employer I have heard of in Louisville
    - Offer tuition reimbursement and does not require any commitment after graduation
    - A lot of opportunities to move around and gain experience

    Cons- Difficult to get promoted in some depts.
    - Each dept. operates differently and it can be hit or miss whether or not it will be a good experience (i.e. manager, OT, pay, flexibility, work load, etc.).
    - Difficult to get a decent raise/ promotion without moving around within the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Humana reviews and ratings — including employee satisfaction and approval rating for Humana CEO Bruce D. Broussard. All 158 reviews posted anonymously by Humana employees.