Huntington National Bank

  www.huntington.com
  www.huntington.com

Huntington National Bank Reviews

Updated October 12, 2014
Updated October 12, 2014
244 Reviews
2.8
244 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Huntington National Bank Chairman, President, and CEO Steve Steinour
Steve Steinour
135 Ratings

Review Highlights

Pros
  • work-life balance was very good; great benefits (in 9 reviews)

  • Growing company, good environment to work in (depending on your job), great benefits (in 11 reviews)


Cons
  • Work/Life balance is a huge issue at HNB - IT employees normally work 60 (in 10 reviews)

  • Work long hours sometimes 6-10 days in a row (in 15 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    bank teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Huntington National Bank part-time (less than an year)

    Pros

    clean working environment
    some nice people

    Cons

    low pay, high cost of opt in health plan, having to push banking products on customers to reach sales goals- customers were often not looking to be sold anything when coming to a bank but you were still held accountable for making your quota

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Would not apply again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Cleveland, OH
    Current Employee - Teller in Cleveland, OH

    I have been working at Huntington National Bank part-time (more than an year)

    Pros

    Quite a few parts of the job itself are bearable and good learning experience in banking and customer service.

    Cons

    Where do i begin? Centralized training and then you get to the branch and everything is different. Its a "boys club" and most branches have employees that have been there since the dawn of time. Every branch is run along corporate guidelines but as the manager feels fit. Hr and upper management won't back you up if you have a legitimate complaint and much more.

    Advice to ManagementAdvice

    Reevaluate management at the branch level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Overall a negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Cincinnati, OH
    Former Employee - Manager in Cincinnati, OH

    I worked at Huntington National Bank full-time (more than 10 years)

    Pros

    Excellent Base and had excellent benefits.

    Cons

    Management has changed culture to a very "dog eat dog" and fear of job culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Horrible management structure with no way to report inept managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banking Specialist in Okemos, MI
    Current Employee - In Store Banking Specialist in Okemos, MI

    I have been working at Huntington National Bank full-time (more than an year)

    Pros

    People from corporate seem to actually care about the customers

    Base Pay and benefits are competitive.

    Cons

    Disctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

    Incredibly high turnover rate (mostly due to horrible management)

    Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

    Advice to ManagementAdvice

    Listen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

    Doesn't Recommend
    Approves of CEO
  6. 2 people found this helpful  

    Unfortunately the reviews are true...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Huntington National Bank (more than 10 years)

    Pros

    I absolutely loved working with my peers; there are so many smart, resourceful and good people that work at Huntington. I have worked with Huntington through 3 leadership changes and have seen the very good to the very bad. Ultimately I'm embarassed that the leadership has let the perception of the company get to this point. This perception does a disservice to the talented workforce that is still there.

    Cons

    Similar to what many others have said, Huntington has bred a culture of dishonesty, backstabbing and at times even unethical behavior by its managers (I personally have seen this with mid-level and senior level management). As a whole, management is untrained in leadership philosophy and practices and learns from its peers who lack integrity and are untrained as well. With all this being said, there are some GREAT managers at Huntington but unfortunately the bad is outweighing the good.

    Advice to ManagementAdvice

    Like someone else said - you know what you need to do. Until this type of feedback is taken seriously and management truly wants to change the culture from within, it will not happen.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Not the job you think it will be. Read the real reviews (the 3 stars or less ones) and be cautious.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Huntington National Bank

    Pros

    Most of the staff (read: fellow grunts in the trenches) are good folks. Management can be iffy.

    Cons

    Higher up couldn't care less about you unless you are a selling machine, and even if you are then you'll just get an "atta boy/girl" and told you need to sell some other meaningless product.

    Good bank to belong to as a customer, awful to actually work for. Unless you like feeling like a cog, and being grossly underpaid.

    Advice to ManagementAdvice

    Show your staff that you see them more than just a sales number on a spreadsheet. Constantly bombing them about how they should sell more credit cards, and call customers to "upsell" them on more accounts is not the best strategy for keeping them around for the long haul, or making them want to stay - hence the insane turnover rate.

    Most of the people in power have very little knowledge in terms of how to properly motivate people. It starts with making your staff feel valued. Some serious training in this regard is needed. If the company doesn't care about the employee why should the employee care about the job?

  8. 2 people found this helpful  

    In the beginning I loved it, but now I wish I'd never come

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Escrow Process Administrative in Columbus, OH
    Current Employee - Escrow Process Administrative in Columbus, OH

    I have been working at Huntington National Bank full-time (less than an year)

    Pros

    Flexible work schedules, the work was easy although I am not doing what I was hired to do.

    Cons

    HR is not helpful, there is no room for advancement.

    Advice to ManagementAdvice

    I just wish that they were a little more caring and helpful. HR is supposed to be helpful and anonymous, but they report all confidential information back to management. The pay is not that well for all of the BS work they have us doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Low pay, shrinking workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Credit Analyst
    Former Employee - Commercial Credit Analyst

    I worked at Huntington National Bank full-time (more than an year)

    Pros

    Credit Analyst position taught me alot and brought some reality to my finance degree.

    Cons

    Lowball pay, 1960's culture ("old boys club"), not much room for advancement.

    Advice to ManagementAdvice

    You already know all of this and that's what makes you Huntington.

    Disapproves of CEO
  10. 1 person found this helpful  

    Not what they lead you to believe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Huntington National Bank full-time (more than 3 years)

    Pros

    Pay is good - unless you are salary. Then it appears to be good until you realize what all is expected of you. No amount of pay is worth giving up your life.

    Cons

    They preach work life balance but there is only WORK! It is all sell, sell, sell and what you sell is NEVER good enough. Incentive used to be good then Huntington changed it and it became non-existent for the majority of employees. They expect you to do whatever has to be done to make a sale. They force you to call customers constantly, if they don't call you back call them again and again. You start to feel like a stalker. District managers are ridiculous. It seems that they love drama, start it then blame employees. DM should make the work conditions better not worse. Huntington should do more of the practice what they preach technique and treat employees respectfully.

    Advice to ManagementAdvice

    Look at why the turn over rate is so high. Give employees a chance to have a life outside of Huntington. Don't make employees who do the right thing feel like the outsiders and don't let DM's treat employees so poorly. Employees should not go to work feeling sick and then feel even worse because the DM will be in their office that day. If it wasn't for your employees their would be no Huntington bank.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Enter at your own risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banking Specialist in Hilliard, OH
    Current Employee - In Store Banking Specialist in Hilliard, OH

    I have been working at Huntington National Bank part-time (less than an year)

    Pros

    Good benefits, and high starting pay than most entry level positions. Training Classes are very helpful

    Cons

    Mentor Program, mentors are still learning and are not helpful. Branch Mgmt is extremely Unorganized and ill prepared. Schedules change are non negotiable and happen often. Heavy task load and no time.

    Advice to ManagementAdvice

    Make sure your mentors have the time to PROPERLY mentor. And schedule your new hires with enough time to train in class AND meet all the deadlines for filing forms and completing Web based trainings. I will not work off the clock to complete these.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Huntington National Bank? Share Your Experiences

Huntington National Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.