Huntington National Bank

  www.huntington.com
  www.huntington.com

Huntington National Bank Reviews

Updated December 19, 2014
Updated December 19, 2014
260 Reviews
2.9
260 Reviews
Rating Trends

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Huntington National Bank Chairman, President, and CEO Steve Steinour
Steve Steinour
143 Ratings

Review Highlights

Pros
  • work-life balance was very good; great benefits (in 10 reviews)

  • Growing company, good environment to work in (depending on your job), great benefits (in 12 reviews)


Cons
  • Work/Life balance is a huge issue at HNB - IT employees normally work 60 (in 11 reviews)

  • Work long hours sometimes 6-10 days in a row (in 15 reviews)

More Highlights

43 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    As a collector, our goals were completely unrealistic and were not granted the support of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH

    I worked at Huntington National Bank full-time (less than an year)

    Pros

    Decent hours and paid holidays off, which was a good thing.

    Cons

    COMPLETELY stressful and no support from management. The managers and team leaders were VERy disconnected with the team members

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Working in a Huntington Bank branch as a personal banker was the most stressful job I have ever had due to their focus o

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Personal Banker in Toledo, OH
    Former Employee - Senior Personal Banker in Toledo, OH

    I worked at Huntington National Bank full-time (more than 3 years)

    Pros

    They invest time and money in getting their staff licensed for security and insurance sales. Branch offices are bright, modern and appealing. I enjoyed making friends and establishing relationships with my customers. They were the best part of my job. Of course, there were a few stinkers!

    Cons

    Their focus on sales goals not customer service & needs made every month end a nightmare. Wearing company, polyester "career apparell" diminishes professionalism except at the teller level. I was fearful of taking time off because of the monthly push to make numbers in all areas...a week vacation would mess up your pipeline.

    Advice to ManagementAdvice

    Find out who is doing the work at the branch level and staff these branches adequately. Tellers get the raw end of the stick. Most have no benefits and are ill equipped to make intelligent referrals for investment and lending products. Turn over is a big problem.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    It all depends on the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Huntington National Bank full-time (more than 8 years)

    Pros

    Coworkers, 401k, time off allowances

    Cons

    Management, expectations, changing sales goals to a point where you can't reach them, 10 cent raises if you are lucky, terrible medical benefits and cost, always fearful of getting written up.

    Advice to ManagementAdvice

    Inspect what you expect, look over the compensation and ask yourselves "can our loyal, talented employees survive on this?" Concern yourself with the everyday struggles and anxieties that the middle and lower management causes the little people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Losing the culture, quickly turning into Chase.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker in Columbus, OH
    Current Employee - Banker in Columbus, OH

    I have been working at Huntington National Bank (more than an year)

    Pros

    Benefits are amazing. 401k, great health benefits, great cause Paletonia

    Cons

    Every time you turn around they are asking for donations, they place less emphasis on the customer and more on numbers, managers are stretched so thin that promises are always broken. Short staffing is causing call volume to spike out of control.

    Advice to ManagementAdvice

    We are turning into chase and that is NOT our culture. Value your employees, stop making excuses and set an expectation for customer behavior when they call in. We have been taking a beating lately

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    bank teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Huntington National Bank part-time (less than an year)

    Pros

    clean working environment
    some nice people

    Cons

    low pay, high cost of opt in health plan, having to push banking products on customers to reach sales goals- customers were often not looking to be sold anything when coming to a bank but you were still held accountable for making your quota

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall a negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Cincinnati, OH
    Former Employee - Manager in Cincinnati, OH

    I worked at Huntington National Bank full-time (more than 10 years)

    Pros

    Excellent Base and had excellent benefits.

    Cons

    Management has changed culture to a very "dog eat dog" and fear of job culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Would not apply again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Cleveland, OH
    Current Employee - Teller in Cleveland, OH

    I have been working at Huntington National Bank part-time (more than an year)

    Pros

    Quite a few parts of the job itself are bearable and good learning experience in banking and customer service.

    Cons

    Where do i begin? Centralized training and then you get to the branch and everything is different. Its a "boys club" and most branches have employees that have been there since the dawn of time. Every branch is run along corporate guidelines but as the manager feels fit. Hr and upper management won't back you up if you have a legitimate complaint and much more.

    Advice to ManagementAdvice

    Reevaluate management at the branch level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Horrible management structure with no way to report inept managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banking Specialist in Okemos, MI
    Current Employee - In Store Banking Specialist in Okemos, MI

    I have been working at Huntington National Bank full-time (more than an year)

    Pros

    People from corporate seem to actually care about the customers

    Base Pay and benefits are competitive.

    Cons

    Disctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

    Incredibly high turnover rate (mostly due to horrible management)

    Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

    Advice to ManagementAdvice

    Listen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

    Doesn't Recommend
    Approves of CEO
  10. 2 people found this helpful  

    Unfortunately the reviews are true...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Huntington National Bank (more than 10 years)

    Pros

    I absolutely loved working with my peers; there are so many smart, resourceful and good people that work at Huntington. I have worked with Huntington through 3 leadership changes and have seen the very good to the very bad. Ultimately I'm embarassed that the leadership has let the perception of the company get to this point. This perception does a disservice to the talented workforce that is still there.

    Cons

    Similar to what many others have said, Huntington has bred a culture of dishonesty, backstabbing and at times even unethical behavior by its managers (I personally have seen this with mid-level and senior level management). As a whole, management is untrained in leadership philosophy and practices and learns from its peers who lack integrity and are untrained as well. With all this being said, there are some GREAT managers at Huntington but unfortunately the bad is outweighing the good.

    Advice to ManagementAdvice

    Like someone else said - you know what you need to do. Until this type of feedback is taken seriously and management truly wants to change the culture from within, it will not happen.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Not the job you think it will be. Read the real reviews (the 3 stars or less ones) and be cautious.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Huntington National Bank

    Pros

    Most of the staff (read: fellow grunts in the trenches) are good folks. Management can be iffy.

    Cons

    Higher up couldn't care less about you unless you are a selling machine, and even if you are then you'll just get an "atta boy/girl" and told you need to sell some other meaningless product.

    Good bank to belong to as a customer, awful to actually work for. Unless you like feeling like a cog, and being grossly underpaid.

    Advice to ManagementAdvice

    Show your staff that you see them more than just a sales number on a spreadsheet. Constantly bombing them about how they should sell more credit cards, and call customers to "upsell" them on more accounts is not the best strategy for keeping them around for the long haul, or making them want to stay - hence the insane turnover rate.

    Most of the people in power have very little knowledge in terms of how to properly motivate people. It starts with making your staff feel valued. Some serious training in this regard is needed. If the company doesn't care about the employee why should the employee care about the job?

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