Huntington National Bank

  www.huntington.com
  www.huntington.com

Huntington National Bank Reviews

Updated October 19, 2014
Updated October 19, 2014
252 Reviews
2.9
252 Reviews
Rating Trends

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Huntington National Bank Chairman, President, and CEO Steve Steinour
Steve Steinour
139 Ratings

Review Highlights

Pros
  • work-life balance was very good; great benefits (in 10 reviews)

  • Management was very personable, everyone was a team player, good benefits and perks (in 11 reviews)


Cons
  • Work/Life balance is a huge issue at HNB - IT employees normally work 60 (in 11 reviews)

  • Work long hours sometimes 6-10 days in a row (in 15 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It all depends on the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Huntington National Bank full-time (more than 8 years)

    Pros

    Coworkers, 401k, time off allowances

    Cons

    Management, expectations, changing sales goals to a point where you can't reach them, 10 cent raises if you are lucky, terrible medical benefits and cost, always fearful of getting written up.

    Advice to ManagementAdvice

    Inspect what you expect, look over the compensation and ask yourselves "can our loyal, talented employees survive on this?" Concern yourself with the everyday struggles and anxieties that the middle and lower management causes the little people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Losing the culture, quickly turning into Chase.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker in Columbus, OH
    Current Employee - Banker in Columbus, OH

    I have been working at Huntington National Bank (more than an year)

    Pros

    Benefits are amazing. 401k, great health benefits, great cause Paletonia

    Cons

    Every time you turn around they are asking for donations, they place less emphasis on the customer and more on numbers, managers are stretched so thin that promises are always broken. Short staffing is causing call volume to spike out of control.

    Advice to ManagementAdvice

    We are turning into chase and that is NOT our culture. Value your employees, stop making excuses and set an expectation for customer behavior when they call in. We have been taking a beating lately

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    bank teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Huntington National Bank part-time (less than an year)

    Pros

    clean working environment
    some nice people

    Cons

    low pay, high cost of opt in health plan, having to push banking products on customers to reach sales goals- customers were often not looking to be sold anything when coming to a bank but you were still held accountable for making your quota

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Would not apply again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Cleveland, OH
    Current Employee - Teller in Cleveland, OH

    I have been working at Huntington National Bank part-time (more than an year)

    Pros

    Quite a few parts of the job itself are bearable and good learning experience in banking and customer service.

    Cons

    Where do i begin? Centralized training and then you get to the branch and everything is different. Its a "boys club" and most branches have employees that have been there since the dawn of time. Every branch is run along corporate guidelines but as the manager feels fit. Hr and upper management won't back you up if you have a legitimate complaint and much more.

    Advice to ManagementAdvice

    Reevaluate management at the branch level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Overall a negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Cincinnati, OH
    Former Employee - Manager in Cincinnati, OH

    I worked at Huntington National Bank full-time (more than 10 years)

    Pros

    Excellent Base and had excellent benefits.

    Cons

    Management has changed culture to a very "dog eat dog" and fear of job culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Horrible management structure with no way to report inept managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banking Specialist in Okemos, MI
    Current Employee - In Store Banking Specialist in Okemos, MI

    I have been working at Huntington National Bank full-time (more than an year)

    Pros

    People from corporate seem to actually care about the customers

    Base Pay and benefits are competitive.

    Cons

    Disctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

    Incredibly high turnover rate (mostly due to horrible management)

    Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

    Advice to ManagementAdvice

    Listen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

    Doesn't Recommend
    Approves of CEO
  8. 2 people found this helpful  

    Unfortunately the reviews are true...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Huntington National Bank (more than 10 years)

    Pros

    I absolutely loved working with my peers; there are so many smart, resourceful and good people that work at Huntington. I have worked with Huntington through 3 leadership changes and have seen the very good to the very bad. Ultimately I'm embarassed that the leadership has let the perception of the company get to this point. This perception does a disservice to the talented workforce that is still there.

    Cons

    Similar to what many others have said, Huntington has bred a culture of dishonesty, backstabbing and at times even unethical behavior by its managers (I personally have seen this with mid-level and senior level management). As a whole, management is untrained in leadership philosophy and practices and learns from its peers who lack integrity and are untrained as well. With all this being said, there are some GREAT managers at Huntington but unfortunately the bad is outweighing the good.

    Advice to ManagementAdvice

    Like someone else said - you know what you need to do. Until this type of feedback is taken seriously and management truly wants to change the culture from within, it will not happen.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    Not the job you think it will be. Read the real reviews (the 3 stars or less ones) and be cautious.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Huntington National Bank

    Pros

    Most of the staff (read: fellow grunts in the trenches) are good folks. Management can be iffy.

    Cons

    Higher up couldn't care less about you unless you are a selling machine, and even if you are then you'll just get an "atta boy/girl" and told you need to sell some other meaningless product.

    Good bank to belong to as a customer, awful to actually work for. Unless you like feeling like a cog, and being grossly underpaid.

    Advice to ManagementAdvice

    Show your staff that you see them more than just a sales number on a spreadsheet. Constantly bombing them about how they should sell more credit cards, and call customers to "upsell" them on more accounts is not the best strategy for keeping them around for the long haul, or making them want to stay - hence the insane turnover rate.

    Most of the people in power have very little knowledge in terms of how to properly motivate people. It starts with making your staff feel valued. Some serious training in this regard is needed. If the company doesn't care about the employee why should the employee care about the job?

  10. 2 people found this helpful  

    In the beginning I loved it, but now I wish I'd never come

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Escrow Process Administrative in Columbus, OH
    Current Employee - Escrow Process Administrative in Columbus, OH

    I have been working at Huntington National Bank full-time (less than an year)

    Pros

    Flexible work schedules, the work was easy although I am not doing what I was hired to do.

    Cons

    HR is not helpful, there is no room for advancement.

    Advice to ManagementAdvice

    I just wish that they were a little more caring and helpful. HR is supposed to be helpful and anonymous, but they report all confidential information back to management. The pay is not that well for all of the BS work they have us doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Low pay, shrinking workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Credit Analyst
    Former Employee - Commercial Credit Analyst

    I worked at Huntington National Bank full-time (more than an year)

    Pros

    Credit Analyst position taught me alot and brought some reality to my finance degree.

    Cons

    Lowball pay, 1960's culture ("old boys club"), not much room for advancement.

    Advice to ManagementAdvice

    You already know all of this and that's what makes you Huntington.

    Disapproves of CEO

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