Hyatt Reviews

Updated August 28, 2015
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
123 Ratings

Pros
  • From the great benefits to the investment on professional growth of their associates Hyatt values their most important asset:it's employees (in 43 reviews)

  • Free Hotel rooms throughout the company and good benefits (in 31 reviews)

Cons
  • Managers are not considerate of work life balance (in 30 reviews)

  • Hospitality industry is hard long hours (in 51 reviews)

More Pros and Cons

265 Employee Reviews

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  1. Helpful (1)

    Executive Housekeeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Housekeeping in Salt Lake City, UT
    Former Employee - Director of Housekeeping in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (More than 5 years)

    Pros

    Great Company to work with,

    Cons

    Pay scale is not competitive

    Advice to Management

    Need to keep best employees


  2. Hyatt Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hyatt part-time

    Pros

    Tips, opportunity for advancement, great work environment, opportunity to train in other hotel positions, no bar experience required, on the job training.

    Cons

    Slow paced bar, some days there are no bar guest at all, doesn't train bartenders long enough, a chef is needed, bartender serve drinks, cook food, and does dishes.

    Advice to Management

    Hire a chef, offer more liquors and mixers


  3. Hotel life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, good associates , understanding of employees needs

    Cons

    Not enough movement as second tier Managment Salary not in line with the area

    Advice to Management

    Create more movement


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  5. review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GSA in Atlanta, GA
    Current Employee - GSA in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time

    Pros

    great job, benefits, pick ur schedule

    Cons

    sometimes hard to get exact days off

    Advice to Management

    more bonuses


  6. Director of Outlets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Outlets in Los Angeles, CA
    Current Employee - Director of Outlets in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Hyatt full-time (More than 8 years)

    Pros

    Family like environment. Fair pay and benefits. Comp rooms at any Hyatt in the world!

    Cons

    Hours can be long, but that is expected in hospitality along with nights weekends and holidays.

    Advice to Management

    As a company they spend a significant amount of time and money on concepts or ideas that come from the corporate office. It seems like every other months we are wasting time on another idea or program that we are going to "roll out"......I just wish we could just focus on our jobs and try and make improvements on our own.


  7. Receiving clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Good pay good hours very careing staff and family oriented people.

    Cons

    Too many jobs under one title. Not heard when stating an opinion. Raise too small for economic.

    Advice to Management

    Listen to workers. Give more caring and honest opinions. Listen to feedback from everybody equally. Treat everyone the same.


  8. bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Jovial people, good place to work

    Cons

    tedious work and late night shifts

    Advice to Management

    take it


  9. GREAT place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Riverside, CA
    Former Employee - Sales Manager in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The team is so wonderful to work with, you can tell when you walk in that its like a family and they treat guest like it home. I can't say enough great things. Very clean

    Cons

    It's hard to leave such a wonderful place.

    Advice to Management

    Keep up the great work. Your great leaders


  10. nursing assistance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing Assistant in Bellevue, WA
    Current Employee - Nursing Assistant in Bellevue, WA
    Recommends
    Neutral Outlook

    I have been working at Hyatt part-time (Less than a year)

    Pros

    Good incentives and environment

    Cons

    You would be on call if you dont patient.

    Advice to Management

    I would like to expand my horizon and try different environment. Find a new revenue to my experience and knowledge.


  11. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Love to contact the people and helping them to have the better service plus Hyatt hotel is international Hotel if I work their that mean I ll have my especial hotel in the whole world.

    Cons

    My challenge to be higher position in Hyatt hotel and have the highest experience in the customer service and hospitality.

    Advice to Management

    Nothing



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