Hyatt Reviews

Updated March 24, 2015
212 reviews filtered by
  • Any Location
  • Any Job Title
5.0
212 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
267 Ratings

212 Employee Reviews

Sort: Popular Rating Date
  1. awesome company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Seattle, WA
    Former Employee - Server in Seattle, WA

    I worked at Hyatt

    Pros

    company values, culture, great benefit

    Cons

    time-off policies, personal growth, teamwork

    Advice to ManagementAdvice

    give more opportunities to employee

    Recommends
    Positive Outlook
    Approves of CEO
  2. Awesome Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Director in Chicago, IL
    Current Employee - Digital Director in Chicago, IL

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    Accepting, future thinking, innovative, purpose driven, great environment & fantastic brands. They invest in your career & development, and are flexible around things like technology choices, working virtually & travel opportunities.

    Cons

    As a hospitality company, it is very much an operations led company. This is it's strength, but occasionally it's weakness. A lot of things are done "because they've always been done"

    Recommends
    Positive Outlook
  3. The Big 3 - Yahoo, Google, and Microsoft have sought after me... and I won't leave Hyatt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC - IT- Corporate Office in Chicago, IL
    Current Employee - NOC - IT- Corporate Office in Chicago, IL

    I have been working at Hyatt full-time (more than a year)

    Pros

    Amazing place to work, support from my Director is almost unusually strange... was foreign to me. This is the way it's supposed to be done.

    Cons

    Silos. In the IT world breaking the walls down between teams has it's challenging... but here they're quickly falling.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best workplace atmosphere...very encouraging!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Jacksonville, FL
    Current Employee - Administrative Assistant in Jacksonville, FL

    I have been working at Hyatt

    Pros

    Friendly work environment, diversity, inclusive, family oriented, inspiring, motivating, support at all levels,

    Cons

    Have to work some holidays and weird hours

    Advice to ManagementAdvice

    Make sure to acknowledge and appreciate every member of staff and recognize their hard work. It make a big difference in morale. Everyone likes to hear "great job" from management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Benefits, pay, oportunities, people, food

    Cons

    Management, work life balance, promotions

    Advice to ManagementAdvice

    Care about your workers

    Recommends
    Positive Outlook
    Approves of CEO
  7. One of my favorite jobs to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Tampa, FL
    Current Employee - Front Desk Agent in Tampa, FL

    I have been working at Hyatt

    Pros

    The benefits are excellent and the management staff really care. As an hourly employee they take your opinions and turn them into possibilities. The work environment is fun and lively and my job is always changing day to day.

    Cons

    In any hospitality job there are challenges of balancing life and work. You work weekends and holidays but coming into the job I was expecting that. Even then, management are really good about working with you.

    Recommends
    Positive Outlook
  8. 3 people found this helpful

    If you are looking to travel and build your managerial skills, Hyatt is a great hotel company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Food and Beverage Manager in Huntington Beach, CA
    Former Employee - Assistant Food and Beverage Manager in Huntington Beach, CA

    I worked at Hyatt full-time (more than 3 years)

    Pros

    Hyatt had a great culture that valued a unique and genuine guest experience in addition to caring deeply about employee satisfaction and happiness in the workplace. The upper management team and the HR team were very creative in their methods to inspire employees to do their jobs in the most sincere and impactful way. Employees were always appreciated and recognized through various work events and awards. I also appreciated that Hyatt is one of the smallest of the large hotel chains, so as a whole the company was more innovative and more capable of implementing new ideas and concepts over a larger scale. There is also a lot of potential for growth as long as you don't mind bouncing around between properties!

    Cons

    There is a lot of young and hungry management, which is great but it walks a fine line of producing overly worked and exhausted management. For new management, it is not heard of to be working 14 hr days since a lot of us end up wearing a lot of different hats, it becomes difficult to maintain a work/life balance. For the hours and effort put in, there also were not a whole lot of financial incentives such as raises or bonuses. Even promotions came with very unimpressive salary increase. I dismissed this just because I was thankful for the opportunity for the experience. Leadership was always inspiring, but some managers couldn't walk the talk. However, I'm sure this is the case in the majority of large companies. As far as promotions, as I mentioned above, as long as you are willing to pick up and move! I myself had many great opportunities within the one property, however many other colleagues told me Hyatt stood for "Have Your A** There Tomorrow".

    Advice to ManagementAdvice

    Use your resources! Hotels are like miniature communities and it really pays off to have a friend in every department. One you get to know the property better, and two even if you don't know the answer to something, you will always know who to turn to.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Best managers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Warrenville, IL
    Current Employee - Front Desk Agent in Warrenville, IL

    I have been working at Hyatt full-time (more than a year)

    Pros

    Managers actually are about you!

    Cons

    You cannot move up the ladder easily.

    Advice to ManagementAdvice

    Awesome managers!

    Recommends
    Positive Outlook
  10. Prep /pantry cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    I love making a meal and the quest appreciate your services

    Cons

    Maybe a quest ask for a meal and when they received it they changeover mind and want something else

    Advice to ManagementAdvice

    Just love and appreciate your job and have fun with it

    Recommends
    Positive Outlook
    Approves of CEO
  11. Any manager position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Any Managegment Position in Orlando, FL
    Current Contractor - Any Managegment Position in Orlando, FL

    I have been working at Hyatt as a contractor (more than 10 years)

    Pros

    have over 20 years of management experience in restaurant/bar/hotel/retail/design

    Cons

    I don't recalled having any cons

    Advice to ManagementAdvice

    Work with your employees

    Recommends
    Positive Outlook

Work at Hyatt? Share Your Experiences

Hyatt

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.