Hyatt Reviews

Updated March 3, 2015
85 reviews filtered by
  • Any Location
  • Any Job Title

85 Employee Reviews

Sort: Popular Rating Date
  1. Stuffy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Washington, DC
    Current Employee - Front Desk Agent in Washington, DC

    I have been working at Hyatt part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice looking place, very clean and professional. Good lunch food for free.

    Cons

    low pay, rude managers, politics

    Advice to Management

    treat others how you would like to be treated

  2. Jack of All Trades

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt part-time

    Pros

    I wish I had even one positive thing to say about my brief experience with Hyatt Place.

    Cons

    The biggest con of all was being expected to play every possible role in the hotel. One day I would work the front desk, the next I would be in the kitchen, and then I'd be greeter. Other days I'd drive the shuttle or help the maids clean the rooms. I never felt confident in my abilities to do any of the tasks because of the inconsistency in which I did them. Management was awful. The pay was a joke as well.

  3. Assistant Guest Service manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    Brand, joining training was good.

    Cons

    Long Hours, Unprofessional management, low salary

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Hostile work environment and untrained new management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, comp nights if available

    Cons

    Lack of management knowledge and dishonest HR department.

    Advice to Management

    Hire managers who care about the hotel as much as some loyal employees did.

  6. Met alot of really good people and some horrible corporate managers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Beaver Creek, CO
    Former Employee - Bartender in Beaver Creek, CO

    I worked at Hyatt full-time (less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    All the people I worked with and met was great. They have alot of hotel all over.

    Cons

    the hourly pay was horrible $2.35 hr. The upper management. The tips were not that good cause the people are way too rich to know what tipping is! They make alot of promises about work after the end of the season but DO NOT FOLLOW THRU!!

    Advice to Management

    Listen to your bartenders!!

  7. A headache to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Cambridge, MD
    Current Employee - Front Desk Agent in Cambridge, MD

    I have been working at Hyatt full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There aren't many employers in town, so at least it's a job.

    Cons

    Poor treatment from management, very deceitful and vindictive. Unless you're in the "in crowd" you should expect to be crapped on constantly. If you're not, your job is to service your overlords. That is the only reason you exist, in the eyes of management. Management constantly hammers you to come up with new ideas. And then systematically tears down every idea that everyone ever suggests. They demand wooden tables, but you don't get to use any wood.

    Advice to Management

    What's the point? They'll never be honest enough to bother trying to tell them anything. They know what they're doing, they just don't care.

  8. Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Hyatt full-time (more than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    I was able to travel to great destinations with my job and build some great relationships.

    Cons

    Hyatt has a way of overworking their employees. In my time there, I rarely worked under 60 hours a week. In my last year, we were encourage to try to take lunch once a week and leave by 5:30 pm once a week. They did not encourage a good work/life balance.

    Advice to Management

    Even in rough economic times it is important to take care of your employees. The more burned out they are the more likely for higher turnover. Which leads to more poor performance and jobs taking longer to get accomplished.

  9. Helpful (2)

    Awesome benefits. Management was terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Denver, CO
    Former Employee - Bartender in Denver, CO

    I worked at Hyatt full-time (more than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    12 free nights after a year of employment.

    Cons

    Unexperienced managers that were thrown into management positions with no experience at all.

    Advice to Management

    Listen to your employees.

  10. Former Front Desk Agent employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Madison, WI
    Former Employee - Front Desk Agent in Madison, WI

    I worked at Hyatt full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay
    Nice environment
    Sometimes relaxing atmosphere

    Cons

    Diamond guests are extremely rude
    They make you learn and work every aspect of the job ie cooking, room service, front desk, bartend, barrista, breakfast server etc

  11. Generally good,lots of mgmt turn over in my dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Steward in Denver, CO
    Current Employee - Banquet Steward in Denver, CO

    I have been working at Hyatt full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people to work with ,but,, better training needed to MAKE workers use their heads

    Cons

    lots of area to cover ,with lots of bnqt. spaces

    Advice to Management

    trust your people to do their jobs

Work at Hyatt? Share Your Experiences

Hyatt

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.