IATA Reviews

Updated June 18, 2014
Updated June 18, 2014
63 Reviews
2.7
63 Reviews
Rating Trends

Recommend to a friend
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IATA Director General & CEO Tony Tyler
Tony Tyler
24 Ratings

Review Highlights

Pros
  • Reasonably good salary, but nothing special (in 8 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

19 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    change is the constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    I worked at IATA full-time for more than a year

    Pros

    international company with multi-cultural staff. Great colleagues and professionals. People are passionate for the industry. An interesting experience in a different non-profit organization where sales and marketing drive the business

    Cons

    Management by fear. Weird atmosphere. People were treated poorly. Only a chosen few could beneficiate to some training or any other treatment, such as bonus or awards.

    Advice to ManagementAdvice

    respect your people. believe in the values you have posted on every walls.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good experience with very little to no prospects - definitely not the best option as a career starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA as an intern for less than a year

    Pros

    Great knowledgeable people from around the globe. Working environment and corporate culture are good - a lot of activities to stay both mentally (industry updates during lunch breaks, conferences and business trips) and physically (team building and football club) fit, learning curve and great feeling of making a contribution to something big.

    Cons

    No promotion prospects is the biggest concern. Interns seem to be considered as cheap labor force and are hired when the company is "out of hands" on a project. Hence, chances of staying after an internship are close to zero. HR policies with fancy wording are good only on paper, internal promotion doesn't work due to both lack of motivation (interns come and go, hence the long-felt attitude that you are here only temporarily) and lack of job openings (huge gap in terms of availability - almost no entry-level positions that I could consider a continuation to my work as an intern; an absurdly big number of senior management job postings though).

    Advice to ManagementAdvice

    Internship program should be designed as a way of prospective development for an organization, and not a temporary fix to a worker shortage problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not a bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA full-time for more than 5 years

    Pros

    Good salary and good people to work with (except HR).

    Cons

    People connection is the key, not your knowledge nor performance.

    Advice to ManagementAdvice

    None as they won't listen.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good benefits, global opportunities, terrible corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Madrid (Spain)
    Current Employee - Accountant in Madrid (Spain)

    I have been working at IATA full-time for more than a year

    Pros

    - Job opportunities worldwide
    - Vacation benefits
    - Competitive salaries

    Cons

    - Terrible upper management
    - No long term incentive
    - Employees are treated as machines and experience or employees are not valued
    - No corporate culture and lack of team building events
    - Very bureaucratic

    Advice to ManagementAdvice

    Value your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at IATA full-time for more than 3 years

    Pros

    You get to meet people from all around the world, with great expertise and a real passion for aviation. Projects are interesting and the aviation industry is truely fascinating. You get to travel frequently depending on your role. Good benefits.

    Cons

    You never know if today is your last day. Employees are scared of human resources. High turnover. Management by fear. Very bureaucratic, you can drown in processes and wait very long for approvals. Higher management takes credit for your hard work, and career opportunities are based on political moves rather than the work that has been achieved.

    Advice to ManagementAdvice

    Communicate more, stop scaring employees with monthly purges. Clean up the C and D bands.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Enjoyable work, poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Geneva (Switzerland)
    Former Employee - Manager in Geneva (Switzerland)

    I worked at IATA full-time for more than 3 years

    Pros

    Some great people to work with who are very knowledgeable and want to make a difference
    Travel opportunities
    Good pay but don't expect to get a pay rise

    Cons

    Incompetent senior management who are promoted to their positions because of who they know not what they can do.
    Management by fear and blame culture
    Senior management ride on the hard work of employees and take credit for everything that works well and the successes

    Advice to ManagementAdvice

    With the New DG in place many hoped it would be the opportunity to clear out some of the senior management who bring nothing to the business and see it as a gravy train. Talk about the importance of Culture and ethics but pay scant regard to either......

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good for a couple of years - then I suggest you move on..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Geneva (Switzerland)
    Former Employee - Anonymous Employee in Geneva (Switzerland)

    I worked at IATA full-time for more than 3 years

    Pros

    The salary package and benefits are generally good. Especially for junior staff the salaries are often way above market.
    There are many nice and dedicated people

    Cons

    The senior management rules by fear... Numerous restructurings followed by recruitment campaigns that gives the impression that no planning or mid/long-term strategy is in place. If you think about the millions wasted.. Employees are over-worked and management shows no respect what so ever to the work-life balance of the employees. You don't want to work 12-14 hours per day? Well off you go...

    Advice to ManagementAdvice

    Lets hope that with the arrival of Tony Tyler things will change.. He seems much more human than the previous DG... But without making some additional changes at the senior management level, not sure he will get there...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Unbelievable; simply unbelievable treatment of staff by HR.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA full-time for more than 8 years

    Pros

    A wonderful bunch of people to work with. A great staff association that organizes sociable after work activities. A pleasant international environment.

    Cons

    Human Capital management. really kind of forgets they are managing just that, humans. Salary freeze eventually force good experienced people out the door for greener pastures.

    Advice to ManagementAdvice

    Disappointing to see more of the same old by the new management. Was looking forward to seeing things turn around for IATA.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Demoralising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Pros

    You can learn about airline industry

    Cons

    However the hierarchy and politics are a burden

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    Unique, potentially great, unfortunately a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Director
    Former Employee - Assistant Director

    I worked at IATA

    Pros

    Unique example of a private body governing a whole industry. Potentially great opportunity to lead innovation, change, technology and governance for moving the industry towards its future.

    Many great individuals within the mid & senior management, but unfortunately not reespected/recognized by the executive management (see the "cons")

    Good compensation package.

    Cons

    Power is usurped/confiscated by the (former) CEO, who is managing by fear with the help of a few devoted followers (executers) who have no ethic, no vision and no sense business. CEO's decisions are all serving his individual success vis-a-vis the industry to whom he is lying on real achievements and delivered value.

    Advice to ManagementAdvice

    The new CEO should conduct a full overhaul/re-engineering of the organization and open a new era with the airlines (industry). Hopefully, many valuable resources are available inside. Therefore, he should spend time listening to those who have skills, experience and motivation.

    To succeed in this enterprise, he should:

    1. ensure immunity to those who will talk (they are traumatized)
    2. get rid of all apparachiks of his predecessor (including silent accomplices)

    Doesn't Recommend
    Disapproves of CEO

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