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IATA Reviews

Updated Jun 18, 2014
IATA – Switzerland – “Antiproductive open space offices”

All Employees Current Employees Only

2.1 60 reviews

71% Approve of the CEO

IATA Director General & CEO Tony Tyler

Tony Tyler

(21 ratings)

25% of employees recommend this company to a friend

Review Highlights

Pros
  • Better than average pay, good benefits such as health insurance, holidays(in 7 reviews)

  • Reasonably good salary, but nothing special(in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets(in 16 reviews)

  • Management by fear and blame culture(in 5 reviews)

19 Employee Reviews Back to all reviews
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    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    change is the constant

    Anonymous Employee (Former Employee) Montreal, QC (Canada)

    Prosinternational company with multi-cultural staff. Great colleagues and professionals. People are passionate for the industry. An interesting experience in a different non-profit organization where sales and marketing drive the business

    ConsManagement by fear. Weird atmosphere. People were treated poorly. Only a chosen few could beneficiate to some training or any other treatment, such as bonus or awards.

    Advice to Senior Managementrespect your people. believe in the values you have posted on every walls.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Good experience with very little to no prospects - definitely not the best option as a career starter

    Intern (Former Employee) Montreal, QC (Canada)

    ProsGreat knowledgeable people from around the globe. Working environment and corporate culture are good - a lot of activities to stay both mentally (industry updates during lunch breaks, conferences and business trips) and physically (team building and football club) fit, learning curve and great feeling of making a contribution to something big.

    ConsNo promotion prospects is the biggest concern. Interns seem to be considered as cheap labor force and are hired when the company is "out of hands" on a project. Hence, chances of staying after an internship are close to zero. HR policies with fancy wording are good only on paper, internal promotion doesn't work due to both lack of motivation (interns come and go, hence the long-felt attitude that you are here only temporarily) and lack of job openings (huge gap in terms of availability - almost no entry-level positions that I could consider a continuation to my work as an intern; an absurdly big number of senior management job postings though).

    Advice to Senior ManagementInternship program should be designed as a way of prospective development for an organization, and not a temporary fix to a worker shortage problem.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Not a bad experience

    Anonymous Employee (Former Employee)

    ProsGood salary and good people to work with (except HR).

    ConsPeople connection is the key, not your knowledge nor performance.

    Advice to Senior ManagementNone as they won't listen.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good benefits, global opportunities, terrible corporate culture

    Accountant (Current Employee) Madrid (Spain)

    Pros- Job opportunities worldwide
    - Vacation benefits
    - Competitive salaries

    Cons- Terrible upper management
    - No long term incentive
    - Employees are treated as machines and experience or employees are not valued
    - No corporate culture and lack of team building events
    - Very bureaucratic

    Advice to Senior ManagementValue your employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Great people, bad management

    Manager (Former Employee) Montreal, QC (Canada)

    ProsYou get to meet people from all around the world, with great expertise and a real passion for aviation. Projects are interesting and the aviation industry is truely fascinating. You get to travel frequently depending on your role. Good benefits.

    ConsYou never know if today is your last day. Employees are scared of human resources. High turnover. Management by fear. Very bureaucratic, you can drown in processes and wait very long for approvals. Higher management takes credit for your hard work, and career opportunities are based on political moves rather than the work that has been achieved.

    Advice to Senior ManagementCommunicate more, stop scaring employees with monthly purges. Clean up the C and D bands.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • Approves of CEO

     

    Enjoyable work, poor senior management

    Manager (Former Employee) Geneva (Switzerland)

    ProsSome great people to work with who are very knowledgeable and want to make a difference
    Travel opportunities
    Good pay but don't expect to get a pay rise

    ConsIncompetent senior management who are promoted to their positions because of who they know not what they can do.
    Management by fear and blame culture
    Senior management ride on the hard work of employees and take credit for everything that works well and the successes

    Advice to Senior ManagementWith the New DG in place many hoped it would be the opportunity to clear out some of the senior management who bring nothing to the business and see it as a gravy train. Talk about the importance of Culture and ethics but pay scant regard to either......

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Good for a couple of years - then I suggest you move on..

    Anonymous Employee (Former Employee) Geneva (Switzerland)

    ProsThe salary package and benefits are generally good. Especially for junior staff the salaries are often way above market.
    There are many nice and dedicated people

    ConsThe senior management rules by fear... Numerous restructurings followed by recruitment campaigns that gives the impression that no planning or mid/long-term strategy is in place. If you think about the millions wasted.. Employees are over-worked and management shows no respect what so ever to the work-life balance of the employees. You don't want to work 12-14 hours per day? Well off you go...

    Advice to Senior ManagementLets hope that with the arrival of Tony Tyler things will change.. He seems much more human than the previous DG... But without making some additional changes at the senior management level, not sure he will get there...

    No, I would not recommend this company to a friend

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    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Unbelievable; simply unbelievable treatment of staff by HR.

    Anonymous Employee (Former Employee)

    ProsA wonderful bunch of people to work with. A great staff association that organizes sociable after work activities. A pleasant international environment.

    ConsHuman Capital management. really kind of forgets they are managing just that, humans. Salary freeze eventually force good experienced people out the door for greener pastures.

    Advice to Senior ManagementDisappointing to see more of the same old by the new management. Was looking forward to seeing things turn around for IATA.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    1 person found this helpful  

    Demoralising

    Anonymous Employee (Current Employee)

    ProsYou can learn about airline industry

    ConsHowever the hierarchy and politics are a burden

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Unique, potentially great, unfortunately a nightmare

    Assistant Director (Former Employee)

    ProsUnique example of a private body governing a whole industry. Potentially great opportunity to lead innovation, change, technology and governance for moving the industry towards its future.

    Many great individuals within the mid & senior management, but unfortunately not reespected/recognized by the executive management (see the "cons")

    Good compensation package.

    ConsPower is usurped/confiscated by the (former) CEO, who is managing by fear with the help of a few devoted followers (executers) who have no ethic, no vision and no sense business. CEO's decisions are all serving his individual success vis-a-vis the industry to whom he is lying on real achievements and delivered value.

    Advice to Senior ManagementThe new CEO should conduct a full overhaul/re-engineering of the organization and open a new era with the airlines (industry). Hopefully, many valuable resources are available inside. Therefore, he should spend time listening to those who have skills, experience and motivation.

    To succeed in this enterprise, he should:

    1. ensure immunity to those who will talk (they are traumatized)
    2. get rid of all apparachiks of his predecessor (including silent accomplices)

    No, I would not recommend this company to a friend

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