IATA

  www.iata.org
  www.iata.org

IATA Reviews

Updated December 8, 2014
Updated December 8, 2014
69 Reviews
2.9
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IATA Director General & CEO Tony Tyler
Tony Tyler
26 Ratings

Review Highlights

Pros
  • Good salary and good people to work with (except HR) (in 9 reviews)

  • Better than average pay, good benefits such as health insurance, holidays (in 7 reviews)


Cons
  • In the pre-Tyler years senior management adopted a bullying style and set impossible targets (in 16 reviews)

  • Management by fear and blame culture (in 5 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IATA

    Pros

    Great place to work with

    Cons

    None not really any issues

    Recommends
    Positive Outlook
  2.  

    Great Industry, Amazing place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at IATA full-time (more than an year)

    Pros

    Great benefits, equal opportunities to grow and several options.

    Cons

    Lack of organization and Inexperienced management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    A great experience and international environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Montreal, QC (Canada)
    Current Employee - Intern in Montreal, QC (Canada)

    I have been working at IATA full-time (less than an year)

    Pros

    Friendly working environment, long annual leave, work life balance.

    Cons

    Almost impossible to stay in the company after the internship.
    Few opportunity for young talents.

    Advice to ManagementAdvice

    Develop internal talents'skills and knowledge.
    Invest on fresh graduates and provide them opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Solid experience, great name of your CV, lots of experienced people to guide you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Singapore (Singapore)
    Current Employee - Intern in Singapore (Singapore)

    I have been working at IATA as an intern (less than an year)

    Pros

    - lots of senior staff with a broad experience
    - very good salary for an intern
    - good brand for your CV

    Cons

    - very fixed employment structure, tough to move between departments
    - lower level staff have less room for development
    - Lack of incentives for staff to perform, IATA is a non-profit organizations that gets easy money. There is therefore little incentive to create greater efficiency within the company.

    Advice to ManagementAdvice

    Create a structure that is less 'top heavy', introduce commercial incentives to create a more effective operational structure.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent place where to develop a great network in the civil aviation industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor in Geneva (Switzerland)
    Current Employee - Instructor in Geneva (Switzerland)

    I have been working at IATA as a contractor (more than an year)

    Pros

    Good international Environment and excellent travelling opportunities

    Cons

    Not fully meritocratic and not to much dynamicity

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fantastic Experience Pre-Bisignani - wait until Tyler gets a new handle on things. IATA will live again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA (more than 10 years)

    Pros

    The aviation industry is simply wonderful. The IATA people are wonderful. Travel, culture, humour, long working hours but doing great things. I absolutely loved my years at IATA in the Pierre Jeanniot era.

    Cons

    A new CEO arrived in 2002 and IATA quickly sank to a culture of fear. It was a terrible shame. Even the senior management became scared and unreliable. Dispicable behaviour by HR and a complete lack of respect for employees. I left in 2007 - but - under the management of the new CEO, Tony Tyler, I would certainly reconsider IATA. I have heard in the last year that IATA is back on top form and that Tyler is great leader, bright and compassionate. If you are considering IATA now and reading these reviews, give them a chance and do not be put off by all the fear stories you read from the past.

    Advice to ManagementAdvice

    Change. For those of you who survived the Bisignani years - you have a duty to change IATA for the better now and bring it back to life.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Learn and Move Up As You Go!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Geneva (Switzerland)
    Current Employee - Analyst in Geneva (Switzerland)

    I have been working at IATA full-time (more than an year)

    Pros

    Benefits, insurance for health care + dental care.
    If spouse/partner (>1 year) is unemployed, IATA contributes to their insurance as well.

    Cons

    Your direct manager - if it's a good one, even a challenging job is fun and fulfilling.
    If it's not, it's a dread.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern in Montreal, QC (Canada)
    Former Employee - Intern in Montreal, QC (Canada)

    I worked at IATA

    Pros

    - Work with a high-caliber group of international professionals
    - Learn about aviation industry and improve your technical skills
    - International experience looks great on resume
    - Make life long friends
    - Generous vacation benefits even for interns

    People like to complain about this company but this was probably the best company I have worked for and I have worked at other big companies in the world. You get to meet and work with some of the best individuals in the world who are international and come from top organizations. IATA people make amazing friends and its alumni have great opportunities after working here. Job security is not great but even in other companies there is no such thing as 100% job security.

    Cons

    - Not many opportunities for growth
    - HR or senior management does not care
    - Many scandals and vicious people exist within the organization
    - People routinely leave and/or get fired
    - A clock-in/clock-out system for all employees!
    - 40-50hrs is norm a week so be prepared to work hard

    Advice to ManagementAdvice

    Listen to your employees and reward employees for loyalty. Don't instill fear in them like insisting people wear ties when the DG visits.

    Recommends

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