IBM Reviews in Chicago, IL

Updated September 12, 2014
Updated September 12, 2014
11,682 Reviews
3.1
11,682 Reviews
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IBM CEO Virginia Rometty
Virginia Rometty
3,607 Ratings

Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1279 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1260 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 398 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 205 reviews)

More Highlights

25 Employee Reviews Back to all reviews

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  1.  

    IBM still thinks it's name means something more than it really does

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Architect  in  Chicago, IL
    Former Employee - Security Architect in Chicago, IL

    I worked at IBM full-time for more than a year

    Pros

    -Salary was good.
    -You pretty much work entirely from home or a clients site.

    Cons

    - Turn over is a very big problem, at least in the business unit I worked in.
    - In 2 years went through 6 direct managers and really only talked to them once a month, maybe. You are really left on your own to manage most aspects of your job.
    - As an employee, getting support for IBMs own products is very difficult. I found it easier to have the clients ask IBM support for help on issues than trying to go through the IBM channels.
    - No training, you are expected to learn everything on the job.
    - As a consultant, there is no real career growth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Profit over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support  in  Chicago, IL
    Former Employee - Customer Support in Chicago, IL

    I worked at IBM full-time for more than 10 years

    Pros

    IBM has good medical benefits even though the employees have to pay more out of pocket every year. Pluses were 401K, pension, flex time.

    Cons

    We were required to use some useless applications because IBM had paid a lot of money for them. Forty hours of education per year were made a requirement which just added to our workload. Morale was extremely low because of an incompetent manager who was allowed to bully his employees for many years. All of the employees in our department were laid off and the work went to another country.

    Advice to ManagementAdvice

    Take care of loyal, hard working employees instead of laying them off and sending the work to other countries. Get rid of managers who bully their employees instead of tolerating their bad behavior.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Your salary is more of a focus to IBM than your skill set.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oracle Database Administrator  in  Chicago, IL
    Current Employee - Oracle Database Administrator in Chicago, IL

    I have been working at IBM full-time for more than 3 years

    Pros

    There are many positions at the company. You can usually work from home.

    Cons

    If your salary is deemed too large, you will be let go as a result of the bi-annual "resource allocation." Just be prepared that your skills don't matter as much as what IBM is paying you. The business plan for IBM for new business is to bid low on the support contract, support the account with enough skilled staff for a while and then let people go or shift support to cheaper off-shore resources. If the account is not making money for IBM, your salary will determine if you stay or are let go.

    Advice to ManagementAdvice

    Management should treat their resources as humans and necessary to do work, not as a detrimental drag on the amount of money IBM makes on an account.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Job outsourced to Mexico

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable  in  Chicago, IL
    Current Employee - Accounts Receivable in Chicago, IL

    I have been working at IBM full-time for more than 10 years

    Pros

    Working remotely and good benefits

    Cons

    Being part of Big Blue and being just a number

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    overworked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Professional  in  Chicago, IL
    Former Employee - Technical Services Professional in Chicago, IL

    I worked at IBM full-time for more than 10 years

    Pros

    there was a time of good training and team building, not anymore

    Cons

    there is no care for their people and even less care about their customers. rather save money and drop support people hoping nothing goes wrong.... this company is strictly run by finance which is very short on strategy. no building today to use tomorrow

    Advice to ManagementAdvice

    forget roadmap 2015 because EPS won't keep IBM going in the long run

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Excellent people, management without conscience or a clue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Solutions Architect  in  Chicago, IL
    Former Employee - Technical Solutions Architect in Chicago, IL

    I worked at IBM full-time for more than 10 years

    Pros

    Benefits are very comprehensive, including work-from-home for many positions. Vacation time is decent and overtime is reasonable (it happens, but not excessively). Colleagues tend to be smart, and low-level management (first and second line) tend to be good.

    Cons

    IBM has been working as hard as it can for a decade to destroy its internal talent and expertise. Upper management actively suppresses any contrary views or problems from bubbling up the management chain. US workforce has shrunk breathtakingly, there is no career advancement or even lateral movement, reorganizations are *constant*, and education and development is either non-existant or taken away with the next reorg. Massive outsourcing with no care taken for quality of hires. Then there's the constant selling off of divisions (Global Network, Network Services, Hard Drives, PC's, Intel Servers - and that's just during my tenure). New companies are acquired constantly but never integrated into a cohesive whole, leaving a mishmash of overlapping pieces that do nothing to benefit each other; many ultimately decay into nothing and vanish. Strategy shifts constantly, organizations, products, and offerings rename rather than reform or improve. I honestly doubt there will be anything left of this company within a decade.

    On a personal level, compensation is significantly below-market. Bonuses (aka "variable pay"; project bonuses disappeared a decade ago) are consistently below 2% even for top performers (annual rating of 2+). Salary increases are non-existant. My gross pay went up less than 3% total over a period of five years, and 70% of my years there increases trailed inflation (i.e., real income dropped).

    Advice to ManagementAdvice

    Come up with a strategy (other than "boost the stock price") and stick with it. Stop re-organizing and laying off divisions. Focus on letting your very-smart people accomplish great things. All of this will be harder as the company shrinks and loses talent through layoffs and attrition.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Once a great company, now fixated on EPS and executive bonuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Consultant  in  Chicago, IL
    Current Employee - Managing Consultant in Chicago, IL

    I have been working at IBM full-time for more than 10 years

    Pros

    IBM still has many great skills and talents, particularly in the Research division. The Watson technology certainly proved that point in winning the Jeopardy challenge.

    Cons

    Crushing workloads brought on my constant "do more with less" from execs; no raises for years; managers only looking out for themselves; inability for employees to ever attend conferences to maintain skills; lack of reimbursement for cable line for work at home employees --- such petty expenses that "your father's IBM" would ever have dreamed of.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    My experience with IBM was disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resource Deployment Manager  in  Chicago, IL
    Former Employee - Resource Deployment Manager in Chicago, IL

    I worked at IBM full-time for more than 10 years

    Pros

    Brilliant minds. Dedicated employees. Several positions allow home based offices.

    Cons

    No raise for 10 years. No chance for advancement. Direct management and second level management had little power. Zero budget for training or even work related expenses.

    Advice to ManagementAdvice

    My advice isn't for upper management, because frankly they do not care. My advice is for the college graduate - Do not look to IBM for a career. Give them 2-5 years to build your resume then get out. Do not give them your loyalty, personal life or dedication. Do the best job you can do while you are there, learn everything you can, then go find a company that appreciates employees and balances that with 'needs of the business'.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Once Was A Great Place to Work! Not True Today!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Software Sales  in  Chicago, IL
    Current Employee - Enterprise Software Sales in Chicago, IL

    I have been working at IBM full-time for more than 10 years

    Pros

    Aggressive software acquisition strategy. Ability to work from home. A great place to start ones career and build a foundation of skills.

    Cons

    Subjective performance reviews. Monthly driven quota objectives versus quarterly. Too few reps make their quota objectives with quota assignment tied back to Wall Street expectations versus reality. Too many layers of top management who add little value. IBM is supposed to be "family friendly" but taking vacation days is not encouraged.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    IBM does not pay well if you work your way up the ranks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Schaumburg, IL
    Former Employee - Project Manager in Schaumburg, IL

    I worked at IBM full-time for more than 10 years

    Pros

    Working at home. Challenging projects.

    Cons

    Constant worry about being laid off because they move so many jobs off shore. Raises are far and few between and pretty lean. Plan to work 12-14 hour days and weekends. No work/life balance.

    Advice to ManagementAdvice

    Reward employees for their experience and contributions. If you promote someone let their salary reflect that. Peers shouldn't be paid according to their job title and their contributions. When I worked at IBM I was probably making 50% less than my peers because I worked my way up to be a project manager but I always out performed my peers.

    Doesn't Recommend
    Approves of CEO

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