IBM Reviews

Updated April 21, 2015
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32 Employee Reviews

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  1. SME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SME in Chicago, IL
    Current Employee - SME in Chicago, IL

    I have been working at IBM full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits are Ok ,as well 401k

    Cons

    A lot off projects

    Advice to Management

    More education for new technology

  2. Not what is used to be - Caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Engineer in Chicago, IL
    Former Employee - Sales Engineer in Chicago, IL

    I worked at IBM full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Well Educated workforce, Most employees work from their home, autonomy, Starting Salary, Opportunity to change departments. Negotiate for your salary upfront during the hiring process as that is when you have the best leverage and power to negotiate. Salary ranges at IBM are huge.

    Cons

    Low salary increases with several years of no salary increases during my 18 years of employment with an MS degree. Twice I had to take pay cuts to keep my job by moving to a different department, Minimal commitment to continuing education through internal or external education. Little support for external industry certifications which are valued by companies. High Management churn as I had 14 managers in 18 years and only 2 of those managers are still with the company, Benefits have been cut over the years, Stock purchase plan is poor. Many groups compete against one another. Many patents but few new products. The company changed greatly during the 18 years I worked there. Most of the company growth is through acquisitions.

    Advice to Management

    Treat employees like you would like to be treated. Be committed to educating your employees to keep up with current technology that is valued by industry. Eliminate layers of management that can be as high as 8 to 13 layers. Innovate with new products rather than bragging about patents. Eliminate overlapping products that compete against themselves. Be a trend setter rather than follower - Me to type of company.

  3. Similar to Federal Goverment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Sales in Chicago, IL
    Current Employee - Brand Sales in Chicago, IL

    I have been working at IBM full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good place to hide if you want to be a slacker just get connected to management to cover for you.

    Cons

    Have destroyed every acquisition acquired. Endless levels of management hiding behind excel spreadsheets.

    Advice to Management

    Sell the company off.

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  5. Helpful (3)

    Tired Culture that requires change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Chicago, IL
    Former Employee - Sales Specialist in Chicago, IL

    I worked at IBM full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Generally smart workforce. Support remote work environment. Opportunities for training and development. Company still has many "tentacles" into clients and prospects in order to pursue potential business.

    Cons

    Workforce is overwhelmingly apathetic and tired. Most employees are motivated primarily to do whatever is needed to cruise into retirement. No focus on employee satisfaction. No focus on enhancing loyalty. First and second layer management talent is generally weak and primarily focused on job protection and internal politics.

    Advice to Management

    Culture and processes that support culture are old and not congruent with new direction to sell software and services solutions i.e.: cloud, analytics, mobile. Customer satisfaction is suffering big time. Job protection is priority vs taking action to improve customer satisfaction and grow new customer business. Difficult decisions need to be made because the current product/solution mix is not leading edge nor cost effective

  6. IBM still thinks it's name means something more than it really does

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Architect in Chicago, IL
    Former Employee - Security Architect in Chicago, IL

    I worked at IBM full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    -Salary was good.
    -You pretty much work entirely from home or a clients site.

    Cons

    - Turn over is a very big problem, at least in the business unit I worked in.
    - In 2 years went through 6 direct managers and really only talked to them once a month, maybe. You are really left on your own to manage most aspects of your job.
    - As an employee, getting support for IBMs own products is very difficult. I found it easier to have the clients ask IBM support for help on issues than trying to go through the IBM channels.
    - No training, you are expected to learn everything on the job.
    - As a consultant, there is no real career growth.

  7. Profit over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support in Chicago, IL
    Former Employee - Customer Support in Chicago, IL

    I worked at IBM full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    IBM has good medical benefits even though the employees have to pay more out of pocket every year. Pluses were 401K, pension, flex time.

    Cons

    We were required to use some useless applications because IBM had paid a lot of money for them. Forty hours of education per year were made a requirement which just added to our workload. Morale was extremely low because of an incompetent manager who was allowed to bully his employees for many years. All of the employees in our department were laid off and the work went to another country.

    Advice to Management

    Take care of loyal, hard working employees instead of laying them off and sending the work to other countries. Get rid of managers who bully their employees instead of tolerating their bad behavior.

  8. Your salary is more of a focus to IBM than your skill set.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oracle Database Administrator in Chicago, IL
    Current Employee - Oracle Database Administrator in Chicago, IL

    I have been working at IBM full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are many positions at the company. You can usually work from home.

    Cons

    If your salary is deemed too large, you will be let go as a result of the bi-annual "resource allocation." Just be prepared that your skills don't matter as much as what IBM is paying you. The business plan for IBM for new business is to bid low on the support contract, support the account with enough skilled staff for a while and then let people go or shift support to cheaper off-shore resources. If the account is not making money for IBM, your salary will determine if you stay or are let go.

    Advice to Management

    Management should treat their resources as humans and necessary to do work, not as a detrimental drag on the amount of money IBM makes on an account.

  9. Job outsourced to Mexico

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable in Chicago, IL
    Current Employee - Accounts Receivable in Chicago, IL

    I have been working at IBM full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working remotely and good benefits

    Cons

    Being part of Big Blue and being just a number

  10. Great before IBM took it over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at IBM full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fellow account managers and support teams were great. The Sales Engineers are people you want to know due to their knowledge and understanding of the software- in and out. The perks were great and departments were run well until...IBM.

    Cons

    Then IBM takes over. Layoffs, perks taken away, red tape, everything that comes with a Jabba the Hut like IBM. People became numbers and the metrics took over actual selling and training. When new upper management was brought in, those managers brought more incompetent mid level managers that lack any leadership qualities and experience in the software field. No offers for help or advice for employees to grow. SPSS account managers that had been there for 8+ years were passed over for senior positions so that newly hired upper and middle management can hire friends from old jobs.

    Advice to Management

    Go ahead and keep hiring people you know rather than people that are qualified to lead and manage.

  11. Helpful (1)

    overworked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Professional in Chicago, IL
    Former Employee - Technical Services Professional in Chicago, IL

    I worked at IBM full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there was a time of good training and team building, not anymore

    Cons

    there is no care for their people and even less care about their customers. rather save money and drop support people hoping nothing goes wrong.... this company is strictly run by finance which is very short on strategy. no building today to use tomorrow

    Advice to Management

    forget roadmap 2015 because EPS won't keep IBM going in the long run

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