IBM
3.2 of 5 10,174 reviews
www.ibm.com Armonk, NY 5000+ Employees

IBM Reviews in Houston, TX

Updated Dec 6, 2013
All Employees Current Employees Only

3.0 32 reviews

                             

73% Approve of the CEO

IBM CEO Virginia Rometty

Virginia Rometty

(11 ratings)

57% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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Extraordinary time constraints, lots of overtime

Embedded Software Engineer (Former Employee)
Houston, TX

I worked at IBM full-time for more than a year

ProsIBM Name was considered positive, nice to wear IBM badge

ConsToo much overtime, very overworked

Advice to Senior ManagementAdd staff, make realistic schedules

No, I would not recommend this company to a friend

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It used to be a good company to work for

Financial Analyst (Former Employee)
Houston, TX

I worked at IBM full-time for more than 10 years

ProsA Well known company. A good place to learn and use new software. There is room for growth depending on your expertise and where you work.

ConsThe bulk of the work is being sent out of the united states. They used to use folks in the U.S. to do the work. Now like many other companies, they use India, Brazil etc. They are all about numbers, layoffs and cutting corners. Its not like the old IBM I knew and loved. They let folks go and double the work the current workers have without compensation.

Advice to Senior ManagementDon't forget what made this company, Watson must be rolling around in his grave

No, I would not recommend this company to a friend

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7 people found this helpful  

I don't see a long term future for US-based staff

Anonymous Employee (Current Employee)
Houston, TX

I have been working at IBM

ProsI have been able to travel and meet people from all over the world. IBM can look very good on your resume, depending on your job role. IBM is very big on the work at home program, and I have not been into the local IBM office in several years (I usually only end up at an IBM site when I am traveling on business).

ConsI was acquired by IBM in 2002. I have changed managers on average once per year since then and have only ever met two of my managers while I was working for them (I met two others after they were no longer my manager). I normally have to explain to my new manager what I actually do, and they develop their own perceptions based on what the previous manager told them I do... it's kinda like the telephone game, the 2002 manager describes to the 2003 manager what I do, the 2003 manager describes it to the 2004 manager, etc. and they end up with some vague idea of SOME of what you actually do. In the US, there is very little training given, as they seem to be investing heavily in training the "global" resources. The former CEO made a statement at the beginning of 2012 that US workers are not willing to learn anything new so they have had to turn to global resources. There are many IBMers in the US willing and eager to learn, but there is only so much you can do with free computer based training and little investment in classroom training.
When taking vacations or going on extended assignments, it is your responsibility to find someone else to cover your duties and responsibilities (which is hard if you are the only person on your team who does what you do). It is usually easier for me to just stay "on-call" while on vacation, rather than call in favors to get someone to cover my work and then spend a week catching them up to speed on the multiple projects I am juggling.

Advice to Senior ManagementMorale is dangerously low within IBM US. The majority of people I know, when asked one on one, are looking for other jobs, or they are close enough to retirement that they are sticking it out in hopes that they can make it to retirement prior to being let go. Most of us do not see a future for the US worker based on the 2015 roadmap and IBM's aggressive layoffs in the US, while hiring like crazy in AP (India, Philippines, etc.)

No, I would not recommend this company to a friend

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2 people found this helpful  

Needs Improvement

Technical Consultant (Current Employee)
Houston, TX

I have been working at IBM

Proswell, you gotta go with the flow and be a yes man to survive

ConsRule 1. The Boss is always right
Rule 2. If you this you are right, suggest that you look up rule 1.

Advice to Senior ManagementTry and be flexible in your approach. Rigidity breaks down.

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Management is not listening to the workers in the trenches

Senior Managing Consultant (Current Employee)
Houston, TX

I have been working at IBM

ProsFellow practitioners make IBM a great place to work. The talent is very good and can accomplish anything given the chance.

ConsThe company is being run by accountants. Every year there is something else that is reduced which is affecting morale and productivity. Basic software that my customer has that I can't get. I know many people who buy their own copies of software just to do their job we are asked to do. Education is a big complaint as well. And every employee gets animated when we bring up the subject thanks awards.

Advice to Senior ManagementListen to those in the trenches and see what their pain points are. Help us do our job by giving us the tools necessary to be successful. Stop seeing everything as an expenditure to be cut to meet the bottom line.

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Big Blue doesn't know how to develop & retain young talent.

Consultant (Former Employee)
Houston, TX

I worked at IBM

Prosgreat benefits - health care, 401K
good starting salary, hard to get laid off unless there is a recession or the company is doing poorly.

Conssenior management does not care about your career. They only care if you are billable.
Promotions are hard to comeby. If you don't get the right project and role, you have no chance of moving up. Raises are only 2-3% per year unless they determine you're being underpaid compared to the market. When I left IBM, I was getting paid as much as a new college hire even though I had 2+ years under my belt.

Performance ratings based too much upon utilization. It's not our fault if you can't find a project for us.

Annual Bonuses are lousy, barely 2%

Advice to Senior ManagementYou need better training and development for collegehires. Don't make them staple papers for the first 3 months or continuously place them in glorified admin roles called project management assistants.

No, I would not recommend this company to a friend

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This is not your father's IBM, and that's too bad.........

Service Delivery Manager (Current Employee)
Houston, TX

I have been working at IBM

ProsIBM used to be a great place to work. They have big company benefits and name recognition which bolster your resume and IBM is highly regarded in the industry. One of the biggest benefits to working for IBM is the ability to work from a home office, which saves you time and money by removing the commute from your daily routine, although IBM does get that commute time back from you in extra hours worked. Another great advantage to working for IBM is exposure to insiders at Fortune 500 companies that may help you in your job search once you're thoroughly disgusted with IBM.

ConsIBM no longer has respect for the individual. Employees are treated as commodities. Benefits have eroded and IBM no longer pays market for their skills. Some items that are touted as benefits (such as tuition reimbursement) are not available for the employee population at large. IBM used to have a pretty good bonus program (variable pay) but the percentages have tumbled even as the stock has risen to a 7 year high. IBM touts itself as a company that supports work-life balance, but the truth of the matter is that they've laid off so many people that the folks that are left (that haven't been reclassified as non-exempt workers) are forced to work more hours to get the same job done. Also, IBM lags other companies in their own leveraging of technology. My advice: if you have a comparable offer elsewhere, take it. If you work for IBM in the US and haven't already been offshored, it's just a matter of time.

IBM is so process-heavy that it can't get out of it's own way. People in IBM use the "process" to avoid doing the right thing for the customer. Way too much red tape for my taste and the customer always takes a back seat to whatever IBM's pet program is at the time.

Advice to Senior ManagementScrap the current review system (PBC = Personal Business Commitments) and find some other way to rate employees. Most managers don't really know what their employees do on a day to day basis and the remote workplace creates a challenge to fairly evaluate employees.

Create some sort of program that keeps employees' pay level with inflation. I've received a total of 3% raises in the past year (which is more than most people received within IBM) but my out of pocket expenses for my own benefits (health insurance) have increased faster than my pay. Cost of living raises would go a long way.

Walk the talk - create an atmosphere with respect for the individual. Value the employees that made this company successful, instead of laying them off in favor of offshore resources.

Offer more equity-based programs - it appears that stock options and grants have all but disappeared. There is nothing here to retain good employees. IBM's name is no longer enough.

Allow employees the latitute to take care of the customer, instead of hiding behind process. Let's see how well we can delight the customer with our superior service and make them happy to pay the premium rate, instead of hiding behind programs such as LEAN and trying to get away with delivering the least amount of service possible.

No, I would not recommend this company to a friend

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IBM is not a people company unless you live in India

Business Operations Manager (Current Employee)
Houston, TX

I have been working at IBM

ProsFlexibility. You can work from home and live anywhere.

ConsA HUGE percentage of the jobs are being oursourced to other countries. There is little funding for employee education. This is not a people company anymore. They just want you to work overtime all the time. There is constantly this unspoken message that you better be happy that you have a job because we can outsource your job any day now.

Advice to Senior ManagementBecome more customer focused and not just quarterly financial focused. Listen to your customers and delight them. Give them more then they expect. Focus more on their needs vs. IBM's needs.

No, I would not recommend this company to a friend

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