IBM

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IBM Reviews in New York, NY

Updated January 18, 2015
Updated January 18, 2015
12,670 Reviews
3.1
12,670 Reviews
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IBM CEO Virginia Rometty
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Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1347 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1315 reviews)


Cons
  • Work life/balance depends entirely on the management of your individual projects (in 423 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 214 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1.  

    Not your father's IBM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY

    I have been working at IBM

    Pros

    IBM can connect with any company and will usually hear customers forward thinking
    Flexible working environments
    Innovation with systems like Watson can impact the world in a positive way
    Acquisitions of technology rather than feeling must recreate in its own version has allowed IBM to shore up its capabilities

    Cons

    IBM lost focus of its long honored reputation as an honorable organization
    IBM is a member's only club with rare exception
    Many sales reps feel cheated by arbitrary changes in agreed compensation after the deal is done
    Focus on stock market versus long term planning impacts the short term changes in the company

    Advice to ManagementAdvice

    IBM will be here long term. Don't continually chase the short term dollar and do more long term planning and investment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at IBM full-time (more than 3 years)

    Pros

    IBM truly has global reach, which if used to one's advantage can be very exciting. They also feature many, many talented employees.

    Cons

    Senior leadership is sociopathic and is looting the company. There is no other way to describe it. IBM is dying. It will take a long, long time to die, but the disease is called incompetence and I'm afraid it's terminal.

    Advice to ManagementAdvice

    Sociopaths don't take advice.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at IBM full-time (more than 5 years)

    Pros

    wide variety of product offerings

    Cons

    bureaucratic, slow to get pricing approved for clients, offerings are rigid

    Advice to ManagementAdvice

    cut the countless unnecessary levels of management...many levels of VPs and GMs who add nothing, many don't even manage people....pay the sales teams better, the best sales people are leaving in droves to other more growth oriented companies who have a clue how to treat people....there is now zero respect for the individual and each year top management thinks of additional ways to cut more off the backs of their workforce and pad their bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Consulting by Degrees is a disorganized program where the projects are boring and your work is mindless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at IBM full-time (more than an year)

    Pros

    IBM Global Business Services is engaged in a decent amount of very interesting and cutting edge work with their clients and if you manage to get on one of those projects you'll learn a lot and probably do some pretty cool stuff. Work life balance has been very reasonable - I might be an exception but I rarely work over 50 hours a week. Brand name is still very well recognized and respected across all industries. At least in Consulting by Degrees, job security is pretty much guaranteed unless you do something horribly dumb. The people in general are really great, specifically in CbD.

    Cons

    Where to start? Huge company means horrible communication, very disorganized, inability to pursue interests and a serious lack of investment/care in employees. CbDers are just considered a cheap resource so you basically become a victim of supply demand, i.e. if there's a need for you on a project, IBM couldn't care less if you're interested or not, you're cheap so you're going. The actual work and roles you are typically given is often associated with 'secretary work' or a very repetitive process. Your manager is pretty much useless and only there to make you feel like one person in the company cares about you. Networking to get on projects you are interested in is very difficult, be prepared for a lot of people saying no. The training you have every 4-6 months is a joke and shouldn't be called training. Very difficult to get recognized for performance and annual reviews are chaos since your manager, who doesn't know a thing about you, is reviewing you along with a hundred other CbDers.

    Advice to ManagementAdvice

    If you're going to design a 2 year rotational program that enables entry level employees to fast track to seniority, then put the incentives in place to actually keep people interested in the program and work they're doing. Design mini 4-6 week boot camps for typical areas of interest (analytics, project management, mobile development, customer experience, etc) and give CbDers the skills and knowledge they need to actually do meaningful work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Old school management who do not want to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Business Development in New York, NY
    Current Employee - Global Business Development in New York, NY

    I have been working at IBM full-time (more than 3 years)

    Pros

    Fair salary, good health care benefits. A CEO that has a solid vision for the future of the company.

    Cons

    Bureaucracy. Long time managers and long time employees refuse to change. Travel freeze and expense cuts. No pay raise in more than two years. Perception that the company is cheap and in financial trouble. No stability and constant fear of layoffs.

    Advice to ManagementAdvice

    Change is necessary. Listen to your CEO. Embrace employees that want to grow with the company, not those that want to do the same thing they've been doing for 20 years.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Just a big body shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant in New York, NY
    Former Employee - Principal Consultant in New York, NY

    I worked at IBM full-time (more than an year)

    Pros

    There are some very smart well meaning individuals who work at IBM who do great things in terms of innovation, client service, and delivery.

    Cons

    Organization has a culture that is too silo'd and too bureaucratic to allow results that are greater than the sum of the parts.

    Advice to ManagementAdvice

    Eliminate the unrealistic utilization targets, unrealistic financial targets, and change the half empty culture that penalizes everyone one one portion of an organization fails to meet their unrealistic targets, and return to the days when staff valued and seen in terms other than $'s.

    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Downhill Slide And Getting Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in New York, NY
    Former Employee - Sales Specialist in New York, NY

    I worked at IBM full-time (more than 5 years)

    Pros

    Used to be a great company to work for but now it is not. Eventually, some day, they will turn things around and become a reasonably good company to work for again. But that won't be anytime soon as their downhill slide shows no signs of slowing down.

    Cons

    Systematically destroyed employee satisfaction over the course of time, all in lieu of their stupid 2015 roadmap earnings plan. Everything has been cut to the bone. Product quality is low, employees are completely expendable, employee satisfaction is at an all time low, customers are leaving in droves because they have grown tired of IBM delivering lower and lower quality while simultaneously raising prices.

    Advice to ManagementAdvice

    Wake up. What was not too long ago a great company with great products and very proud, dedicated employees, you have chosen to destroy and turn into a sinking ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Culture revolves around the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting By Degrees Consultant in New York, NY
    Current Employee - Consulting By Degrees Consultant in New York, NY

    I have been working at IBM full-time (more than an year)

    Pros

    Lots of internal learning. You can find experts in any relevant field, most of which are happy to talk to you. Partnership with Apple is huge, brings a lot of publicity.

    Cons

    Culture. Too concerned with cost cutting and the bottom line. Do not treat employees very well, minimal perks. In consulting, they staff you where they need you, not based on interests. You can get stuck on a project in one role for years without much growth. They give their entry level consultants work that could be done by interns.

    Advice to ManagementAdvice

    Work on expanding and new sources of revenue rather than cost cutting (partnership with Apple is good for this). Give employees some perks to make them happy. So many entry level consultants are unhappy as they feel they are being taken advantage of and the perks don't compare to those of other companies (subway passes, using pretax dollars, holiday parties, etc.).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    IBM quickly going down the toilet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GBS Partner in New York, NY
    Current Employee - GBS Partner in New York, NY

    I have been working at IBM full-time (more than 8 years)

    Pros

    1. Almost every company in the US has some sort of relationship with IBM, so each new sales opportunity brings instant relationships - mostly positive.
    2. IBM's size and long standing reputation and positive reviews by independent rating agencies (Gartner, Forrester, etc) make IBM an almost automatic finalist for consideration as a consulting or IT partner.
    3. The people are simply outstanding.

    Cons

    1. The biggest and worst problem at IBM is laser focus on achieving financial metrics regardless of the means to get there. The new leadership team is so focused on making quarter over quarter growth numbers and year over year growth numbers that they are doing unnatural things that appear to help the numbers but anger clients and staff and hurt the business both short term and long term. Some Examples:
         a. Running a near zero bench in a growing economy is one sure way to anger clients and causes DE issues (an IBM term for "Delivery Excellence")
         b. The "no subs" policy ignores the reality of the economic market and taken together with a. above, form a toxic mix which disappoints clients and causes them to wonder why they picked IBM in the first place.
         c. Putting cost savings methods directly on the heads of the employees - including such stupid things as i. once a year 401K matching (which is a clever prelude to doing away with matching altogether); ii. no raises or bonuses; iii. too-frequent RAs (Resource Actions) - with little or no severance pay, even for very senior employees (a Partner friend of mine got laid off and got two weeks severance!!!); iv. draconian travel policies (including the renting of only sub-sub-compact cars and only coach travel for overseas flights).
         d. Making stupid deals with clients at the end of quarters just to bolster signings - deals that do not meet minimum IBM standards are being allowed at or near the end of quarters, regardless of risk or economics, simply to add to backlog and make the numbers look better. These deals - and I have seen many recently - will come back to bite IBM in the butt in future quarters as IBM begins to experience DE issues and massive write offs. This last point together with a. and b. above, are a sure-fire way to ruin IBM's reputation in the marketplace.
         e. Making unwise M&A transactions which help margin but makes IBM less competitive in the marketplace. The most recent example is the Concentrix spin off. A low margin business for sure, but absolutely necessary for a Tier 1 service provider to be in the BPO business. By spinning this off, IBM gets to have higher margins overall, but gives up a very key market and can no longer be called a "full services" Tier 1 provider.

    Advice to ManagementAdvice

    Get Smart!!! Stop this narrow and single minded focus on quarterly numbers and start thinking about how to make clients happy and top staff want to stay at IBM. Let us build a small bench of resources! Treat your employees like assets rather than costs. And most of all, treat your customers like customers, rather than a necessary evil.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    On being a Managing Consultnat for IBM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant in New York, NY
    Former Employee - Managing Consultant in New York, NY

    I worked at IBM full-time (more than 10 years)

    Pros

    At IBM I was assigned to various clients using various infrastructures, platforms, testing methodologies and environments. This has given me a wide-ranging and well-rounded experience.

    Cons

    It is now all about numbers, your utilization, the revenue you bring in and the profits you help generate. The people are secondary to that.

    Advice to ManagementAdvice

    Recognize the tangible as well as intangible contributions employees make.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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