IBM Reviews

Updated June 14, 2015
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IBM CEO Virginia Rometty
Virginia Rometty
30 Ratings

Pros
  • You can work from home or office (when you are in town) (in 1347 reviews)

  • Depending on projects - excellent work-life balance (in 1315 reviews)

Cons
  • Work life balance is basically non existent (in 423 reviews)

  • Senior management has lost it's sense of what the corporate mission is (in 214 reviews)

More Pros and Cons

83 Employee Reviews

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  1. Helpful (1)

    Executive Insider

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Insider in New York, NY
    Former Employee - Executive Insider in New York, NY

    I worked at IBM

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Simply put, you will be working with a range of professionals who are smart, passionate and either well-respected for their subject matter expertise or the promise of their future potential

    It is a culture that demands high performance which ensures everyone is bringing their best effort, especially in light of a highly matrix, virtual workforce.

    There is solidarity and a very strong emotional connection to understanding the saying of "once an IBMer, always an IBMer"

    It has always been an organization that could reinvent itself

    Cons

    In the last 10 years, it is an organization that has lost its way, most noticeably on what it means to have an engaged and empowered workforce.

    While it is essential for organisations to change, IBM has failed to do this with a higher degree of emotional intelligence and organizational savvyness.

    Its greatest asset is its workforce and yet they've become the most embattled

    Advice to Management

    Truly leverage the workforce insights you pride yourself on to deliver meaningful, proactive change across the company

    All of your most talented people, DO NOT solely come from Global Business Services

    Explicitly address those executives that manage up and annihilate their team's self esteem at the cost of driving results


  2. Helpful (1)

    Doesn't care about talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Managing Consultant in New York, NY
    Current Employee - Senior Managing Consultant in New York, NY

    I have been working at IBM full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good work life balance. Nice people. Some inspiring leaders. Great legacy. Lots of great talent spread throughout the company.

    Cons

    Company doesn't seem to care about talent. Is reflected in the compensation. Growth in pay is extremely small year over year. A high rated employee is not paid very differently from the average rated. Very rigorous finance culture.


  3. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in New York, NY
    Former Employee - Sales Executive in New York, NY

    I worked at IBM full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great acquisitions, good theoretical solutions

    Cons

    Management out of touch with rank and file. The divide grows larger everyday. Many solutions that seem to solve the same problem, but do not. Managers always go with most expensive even if it does not solve the problem. In many cases theoretical or vaporware solutions are sold over existing products with proven track records. Result, poor customer satisfaction and blemish on IBM. Very difficult to work within the hierarchy of Sales. Have not integrated the acquisitions well and seem to lose interest in them after two years which equates to a waste of money. Difficult to manage the workload and no job security. Daily talk of RA's which is code for layoffs. Never felt secure in my position regardless of meeting all my Sales targets and quotas. The process of evaluating performance is subjective and someone always has to get a poor rating. Sad for a once great company.

    Advice to Management

    Take the time to really learn what is going on versus what you think or are being told by your direct reports. Value your human resources and get back to being the industry leading innovator. If you treat employees with respect and meet their position and growth needs, they will ensure that IBM rises again. Continue to treat them specifically as employees and they will continue to treat IBM as just a job. Senior Management seems to be on a different thought trajectory than what is rolled down to the rank and file.


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  5. Helpful (1)

    ITS Client Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ITS Client Executive in New York, NY
    Former Employee - ITS Client Executive in New York, NY

    I worked at IBM full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, inspiring CEO - a company with a lot of history and achievement.

    Cons

    Middle management is an impediment to executing on Ginny's vision. Massive confusion in the ranks, and constant shuffling of team and mission makes it nearly impossible to maintain focus on, or enthusiasm for, the mission - let alone the ability to build and decent, long lasting client relationships.

    Advice to Management

    Ginny, thank goodness you abandoned the silly 2015 roadmap, now get the beancounters out of the way, streamline processes and continue about executing on your vision.


  6. Performance Marketing Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Marketing Professional in New York, NY
    Current Employee - Performance Marketing Professional in New York, NY

    I have been working at IBM

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible Work schedule, great office, great benefits, work from home option

    Cons

    disorganized, lots of politics, many organizational changes make work difficult


  7. Company needs some serious fixing and fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at IBM full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I can work from home AND they give me a Lenovo(R) laptop to use for completing my work

    Cons

    Technology, processes, administrative overhead, large corporate politics, lack of quality reimbursement of actual business expenses.

    Advice to Management

    Listen to us. There are lots of really smart people here who know how to fix things, but we are held back from doing so because, "that's not the IBM way." There are some bright spots in the organization, but we are bright spots because we break the IBM mold. Senior management sometimes says the right things, but yet it seems that there is not follow through. Fix the help desk. It's self service which means we spend most of our time trying to figure out which version of Java is compatible with which applications so that we can uninstall and reinstall the right versions. Seems like the technology is held together with duct tape and old National Geographic magazines by some guy in the basement at Armonk.


  8. Helpful (1)

    Adrift with no map

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY

    I have been working at IBM full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Puts food on the table. Complexity opens a lot of different career doors

    Cons

    No investment in people, tools or client innovation. Continual firings and re-organizations. Morale is low.

    Advice to Management

    Replace yourselves.


  9. Helpful (1)

    Resource actions

    Current Contractor - Project Manager in New York, NY
    Current Contractor - Project Manager in New York, NY

    I have been working at IBM as a contractor (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Well known brand name that can be a great advantage when you look for the next step in your career path.

    Cons

    People are constantly afraid of the resource actions. Really cannot plan to stay with the company for a long time to build a career.


  10. Helpful (2)

    If you want a real career, go elsewhere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in New York, NY
    Current Employee - Technician in New York, NY

    I have been working at IBM full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good training, good benefits, food stamp eligibility at entry level

    Cons

    Lower salaries than competition, retirement plan poor, constant layoffs


  11. Helpful (1)

    Not your father's IBM...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in New York, NY
    Current Employee - Director of Sales in New York, NY

    I have been working at IBM full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Opportunity to do many different kinds of work.

    Cons

    No strategic direction. Far too reactionary. No new thought leadership.

    Advice to Management

    Listen. Observe. & Learn. You do not know everything, even though you have been with the company for 25 years... and most importantly, get back to the original VALUES that made IBM.



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