IBM

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IBM Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.2 11,124 reviews

61% Approve of the CEO

IBM CEO Virginia Rometty

Virginia Rometty

(3,351 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week(in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up(in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work(in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management(in 202 reviews)

2,083 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Downhill descent past several years.

    Technical Support Engineer (Current Employee) Research Triangle Park, NC

    ProsWorker-bees and low-level managers are overall good people. Most willing to help each other.
    Work-life balance and work-from-home is dependent on the department and your job role.

    ConsPersonal growth is very slow. Benefits are now industry average. Company not investing in employees (like it use to) as technology rapidly changes. Your on your own to keep up. Compensation has drastically dwindle every since Roadmap 2015 announcement. Many U.S. jobs quietly sent overseas. Not a place to work if your hardware based.
    Most technical support folks work well over 40hrs per week including on-call duty after hours.

    Advice to Senior ManagementIn past 10 years, IBM senior mgmt continues to find ways to take from employees. Pension program gone, employee stock program discount reduced from 15% to 5%, cash balance plan is making 1% past several years, 401k matching funds now being withheld until year-end . Those with salary increases are getting ~2%, if any occur at all. Bonus plan reduced to "1" rated performers only. Newest twist is furloughs. Overall leadership not portraying a strong business direction. Continual new buzzwords with no real bite in market place. Cloud Analytics Mobility Social and Security is spoken non-stop but understanding of what cloud is by average employee is a lost concept.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    Great and fun company to work for until the economy crashed, then lay off after lay off

    Software Tester - WebSphere (Former Employee) Foster City, CA

    ProsWork on developing some of the world's most famous software.

    ConsToo many corporate rules and guidelines.

    Advice to Senior Managementno comment...

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Network Administrator

    Network Administrator (Current Employee) Anchorage, AK

    ProsDecent Benefits, decent amount of time off. Never met IBM boss who changed every 1.7 years.

    ConsNo raises, they don't care about you as a person

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Culture revolves around the bottom line

    Consulting By Degrees Consultant (Current Employee) New York, NY

    ProsLots of internal learning. You can find experts in any relevant field, most of which are happy to talk to you. Partnership with Apple is huge, brings a lot of publicity.

    ConsCulture. Too concerned with cost cutting and the bottom line. Do not treat employees very well, minimal perks. In consulting, they staff you where they need you, not based on interests. You can get stuck on a project in one role for years without much growth. They give their entry level consultants work that could be done by interns.

    Advice to Senior ManagementWork on expanding and new sources of revenue rather than cost cutting (partnership with Apple is good for this). Give employees some perks to make them happy. So many entry level consultants are unhappy as they feel they are being taken advantage of and the perks don't compare to those of other companies (subway passes, using pretax dollars, holiday parties, etc.).

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Declining giant

    Anonymous Employee (Former Employee)

    Proswork is challenging
    some great and talented people

    Consthey don't invest in their "resources" - you aren't even considered an employee
    no raises
    annual purge of resources - RA
    pay isn't competitive with other IT companies
    too much middle management / overhead
    more process than people to do the work

    Advice to Senior Managementthey wouldn't listen anyway...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Delivery Executive

    Delivery Executive (Current Employee)

    ProsThe working people or the ones that do all the heavy lifting at IBM are fantastic and very intelligent. Once you get on a project the team of resources pull together to pull off miracles.

    ConsPay is not to averages in industry
    Heavily in cost cutting mode, this affects everyone
    Behind the curve in the industry trends; Mobile and Smarter commerce has some promise
    If you expect a raise, re think coming
    If you like 1-3% bonus, then this is not a CON
    Expect to work 60-80 per week if you want a chance to move up

    Advice to Senior ManagementInstead of worrying about the things you can cut to make people's life easier, work on increasing revenue by reducing the high overhead at the top. Remove all the process that may seem to help, but really burden the real workers making IBM what it is

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great people to work with, Bad leadership and corporate strategy.

    Engineer (Former Employee) Research Triangle Park, NC

    ProsI liked the talented people that I got to work with. You get to work on very interesting projects and you are allowed to be very innovative if it does not rock the boat too much. The direct management team was also excellent. There were many opportunities to learn new skills.

    ConsI did not like how often first line managers moved around. New manager every 1.5 years. IBM has been slash and burning its divisions in order to make short-term profits. Sentiment is that the company is loosing its brand and customers are no longer brand loyal to IBM due to disappointment. Executive team has been too sneaky and would say one thing and then do the opposite. Because of this the morale within the company was terribly low. The executives hold the employees to the highest moral values and yet they have not been practicing what they preach. They reduced 401k match to only happen at the end of the year and claimed that they were not reducing the benefits. Then they laid people off and they lost their 401k match for that fraction of the year. They think this does not directly affect the employees that still work there, but it does because it is a breach of trust. People were holding their breath in December because they were worried they would be laid off and loose the entire year of 401k match.

    Advice to Senior ManagementYou better reinvent yourself as a company because it feels like you have lost public trust. Your only hope is to come out with some new product that is so influential that it becomes a necessity. And then you better take care of your employees. Stop trying to sneak around your employees because that breach of trust cost more than you will ever save.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Constant layoffs to meet EPS roadmap's financial engineering explain the loss of innovation

    Software Engineer (Former Employee) Research Triangle Park, NC

    ProsPrior decade(s) there were great Engineers & Developers with whom to work. The 8% 401k match & funds within were top notch vs other tech companies. Innovators were rewarded in the Patent program. There was talk that better bonuses would happen as the business met it's overall EPS roadmap.

    ConsBusiness model no longer seems to support experienced talent. When your "Total Compensation Package" nears $130-$150k USD management appears to view those with advanced skills in software & Engineering as a place to cost cut (AKA layoff). IBM lobbies Congress for more H1-B workers because they "cannot find skilled workers" that they know already had worked for them, yet fail to rehire after layoffs.
    Also reportedly the Pro's mentioned above don't exist anymore. Business nearly always found an excuse to not pay bonuses & raises on par with other tech companies.

    Advice to Senior ManagementHire skilled & trainable US Citizens back instead of complaining to DC you cannot find the talent. This means Sr. Management needs to fund positions appropriately instead of mainly seeking the near college grad crowd.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
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    • Disapproves of CEO

     

    Great people, great experience, very bad work environment, 60 to 70 hours is norm, zero concern for the human.

    Executive Program Manager (Current Employee) Armonk, NY

    ProsOpportunity to gain true global experience and to meet IT people from many other companies who have been outsourced by IBM. Opportunity to work with many other large companies and gain the insight of how they run.

    Cons"Resource Actions"/layoffs all the time, never know when your number is up, exempt employees are often expected to work 60 to 80 hours a week and often form months at a time. Often the job requires travel, still need to do all the work with what hours remain in the week. Compensation is not that of the competition unless you are a new hire and negotiate real well. This year the lady running IBM canceled variable pay.

    Advice to Senior ManagementIf the only thing you pay attention are the finances then that is the only thing you are managing, the business and the people are suffering.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great company that has lost its way

    Associate Partner (Former Employee) Somers, NY

    ProsIt's a big company that has lots of diversity, exceptional staff, and a long history of reinventing itself despite bouts with failed leadership. Historically, benefits were good and stated company "values" are focused on "win-win" philosophies. Work-life balance was reasonable, and employees felt valued. In some parts of the company, shreds of this history remain.

    If you find the "right" group / division (likely in a low-wage or developing country), there's still hope of a bright future and a potentially rewarding career.

    ConsWith the second consecutive CEO who lacks the ability to communicate coherent vision and direction to his/her employees, (aside from the relentless drive toward $20 EPS in 2015 which should be a byproduct of stellar performance, not a business target) the company has once again lost its way. Layoffs of high-knowledge employees and inward-looking short-sighted policies rule the day.

    Customer service has deteriorated as a result, and IBM's published sales numbers clearly paint the picture of the current trajectory. Fear and stifling control are the bureaucratic tools-du-jour, with hollow strategies and PR-generating "partnerships" rounding out the equation. IBM's nimbler and more customer-focused competitors are once again eating its lunch technologically, commercially, and service-wise.

    Advice to Senior ManagementConsider dumping 20 in 15 and actually implementing the hollow customer-centric rhetoric emanating from the C-suite and its PR machine. Perhaps consider once again viewing your well-above-average employees as a source of innovation rather than a drag on EPS and convenient blame target for "leadership" failures. This was once a great company that appears to have lost its way... perhaps a change of captains is in order before the ship hits the big iceberg?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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