IBM Reviews

Updated October 30, 2014
Updated October 30, 2014
11,955 Reviews
3.1
11,955 Reviews
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IBM CEO Virginia Rometty
Virginia Rometty
3,751 Ratings

Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1321 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1289 reviews)


Cons
  • Work life/balance depends entirely on the management of your individual projects (in 416 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 209 reviews)

More Highlights

3,707 Employee Reviews Back to all reviews

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  1. 36 people found this helpful  

    Advisory Engineer in STG, IBM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisory Engineer in Hopewell Junction, NY
    Current Employee - Advisory Engineer in Hopewell Junction, NY

    I have been working at IBM full-time (more than 8 years)

    Pros

    Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company.
    1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office.
    2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business.
    3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

    Cons

    1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors.

    2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary.

    From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower.

    3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams.

    4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

    Advice to ManagementAdvice

    Management must keep in mind that it today's world, which is saturated with brilliant companies that hire top talent, IBM must remain competitive to attract great talent and hold on to it. In the meanwhile, we're seeing the opposite trend, where great people leave IBM for other companies, be it because of a more competitive package, dropping morale and many other reasons.

    Neutral Outlook
  2. 4 people found this helpful  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Kansas City, MO
    Current Employee - Sales Specialist in Kansas City, MO

    I have been working at IBM full-time (more than 3 years)

    Pros

    The best reasons to work for IBM are the flexibility and ability to move around within the company. Most reps that you work with are great to team with and more often than not, management is pretty generous with allowing you to be flexible with your time.

    Cons

    Pay is barely average for the industry. Sr Management is still under the impression that being IBM is worth more than it really is. It takes a lot more than having the name to get in the door to our customers. The company has become too maniacally focused on metrics, and very un-meaningful metrics, rather than results. You can hit your quota and still get hammered for several menial tasks that have nothing to do with doing your job well. Sometimes being a large company can mean things take 3 times as long as they should.

    Advice to ManagementAdvice

    There needs to be a path for employees who came in at a low salary to get a bump up to their market value without leaving the company and coming back. It is widely known that the best way to get a raise is to go work somewhere else for a year then come back and make what you are worth. Typically the person they hire to backfill you will end up making more than you requested to begin with.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great minds, innovative solutions, research is king - clients are the winners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at IBM full-time (more than 10 years)

    Pros

    Ideas to solutions; research and Watson operate like a high profile and well funded startup; alliances and acquisitions are continuing to transform IBM from HW provider to thought leader and problem solver

    Cons

    GBS (services) has the talent, but some GBS leadership have their heads in the sand. Many arrogant partners who don't get pink slips that APs and worker bees get when the numbers are not where they need to be.
    IBM's benefits package is exceptional for the long timers; still pretty good and broad for the newer hires.

    Advice to ManagementAdvice

    GBS needs a person by person review at the higher levels. Many are on their high horse, looking down on the day to day sellers. Need to figure out the B&P model to enable new and needed solutions (especially with new alliances and offerings - Apple+IBM will be huge when GBS can prioritize on the small time investment.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at IBM

    Pros

    Great work culture and community

    Cons

    Too much travel in consulting

    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IBM (more than an year)

    Pros

    Solid company to work for. Cool employees. Good management. I had a great time working here and personally I thought working at IBM is what you made of it.

    Cons

    Certain emplyoees were very rude and brash. But they were few and far between, made it easy and simple to work and enjoyable to come into work everyday. I just tried to steer clear of those certain rude people.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It depends where you are

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software in Yorktown Heights, NY
    Current Employee - Software in Yorktown Heights, NY

    I have been working at IBM full-time (more than 10 years)

    Pros

    IBM is a big company. I have worked in a few different areas, and each is like a different company, with its own culture, and people. If you don't like where you are, and you're capable, there are lots of opportunities, lots of products, lots of places to try.

    Cons

    Top management has a focus on shareholders first, then clients, then employees. Once you recognize and accept that the word "customers" usually refers to shareholders, much of what upper management says makes more sense.

    Advice to ManagementAdvice

    The people who leave are usually the best people. Not enough is done to keep top talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Designer in Detroit, MI
    Current Employee - Web Designer in Detroit, MI

    I have been working at IBM part-time (less than an year)

    Pros

    Many intelligent employees with amazing skills in the art of computer programming and web design.

    Cons

    Lots of miscommunication between client and IBM team

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    I loved the opportunity to drive my work and career in almost any direction I desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technical Specialist in Glendale, CA
    Former Employee - Client Technical Specialist in Glendale, CA

    I worked at IBM full-time (more than 10 years)

    Pros

    From a technical point of view, your learning opportunities are unbounded. Through training and job experience, even an "off" day can provide a chance to learn. With solutions focus, working on one product area will almost certainly lead to learning about some other area. People are great! People are helpful and have a willingness to mentor, or be mentored.

    Cons

    With mobile offices, you may be separated physically from a team, so be ready to use tools to feel connected. Still a huge bureaucracy, so getting through or following processes can be frustrating. The elephant is still learning how to dance. No longer is being good at your job a guarantee you will be able to keep that job.

    Advice to ManagementAdvice

    It is very frustrating to see resource actions, followed relatively soon by hiring. Try to be more aware of moral in the field.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    direction and strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM (more than 10 years)

    Pros

    Unbelievable focus on the individual

    Cons

    ability to consistently execute year as new competitors define the landscape

    Advice to ManagementAdvice

    look for real leaders and less on who knows who

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    IBM has been a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Washington, DC
    Current Employee - Financial Analyst in Washington, DC

    I have been working at IBM full-time (less than an year)

    Pros

    My manager is very flexible, it seems like most managers will allow you to work from home at least a portion of the week. Many resources are available too, being such a big and established firm.

    Cons

    Having so many employees can make you feel unimportant. You have such a small hand dealt to you in regards to the grand scheme of things. Can sometimes make your work feel unimportant.

    Recommends
    Neutral Outlook
    No opinion of CEO

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