IBM

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IBM Reviews

Updated August 18, 2014
Updated August 18, 2014
11,948 Reviews

3.1
11,948 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IBM CEO Virginia Rometty
Virginia Rometty
3,453 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

3,814 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pressured, goal oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support  in  Daleville, IN
    Current Employee - Technical Support in Daleville, IN

    Pros

    1) The company focuses on team cohesion.
    2) The company maintains clean facilities.
    3) The company offers training throughout employment.

    Cons

    1) This company has extremely pressured tasks.
    2) No downtime whatsoever between job tasks... Maybe one minute.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Map Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    big company, government work, close to DC

    Cons

    not a lot of room for movement

  3.  

    Consulting offered great place to start, but wouldn't stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    Pros

    Access to methodologies and frameworks early in my career, able to form several mentor relationships during my time at the company, visibility and exposure to different industries and opportunities, emphasis on solutions and strategic focus from lower-level managers, great team environment

    Cons

    Huge discrepencies between sales force and delivery team causing the company to over-sell and under-deliver, which results in diminished client relationships, compensation is average if not below, traveling lifestyle wasn't for me, questionable ethics with client billing requirements/mandates that came from senior management

    Advice to ManagementAdvice

    Bring back focus on customer and client relationships. Sell and staff projects based on actual needs rather than trying to cut corners to save a dollar at the risk of ruined relationships.

    Negative Outlook
    Disapproves of CEO
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  5.  

    Lots of churn at IBM right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay + benefits
    Feel like you're contributing to a company that is very innovative
    Lots of opportunities to learn software and gain skills

    Cons

    Job security is a big concern for everyone at IBM, especially in the current climate of downsizing
    Easy to get lost in a humongous company
    Hard to stand out from your peers, so sometimes cronyism wins

    Advice to ManagementAdvice

    People are running scared at IBM. Having some job security increases productivity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Difficult work/life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Jose, CA
    Former Employee - Software Engineer in San Jose, CA

    Pros

    -Work hours and schedule was quite flexible. As long as I got my work done, I was allowed to work from home (or anywhere else) 3-4 days a week and set my own schedule.
    -The projects are pretty interesting if you are a naturally curious person that always wants to keep learning.
    -Tons of smart, interesting people to meet and learn from; get to make connections and working relationships with people all over the world.
    -Free online courses or e-learning sessions that you can add to your resume. Always new stuff to learn, and an endless supply of subject matter experts to learn from.
    -Got to use company computer for personal use, like checking Twitter and Facebook, since using social media was part of my job. However, managers will come down on you if you abuse that privilege.

    Cons

    -The work was extremely challenging, and there was an ENDLESS amount of work to be done, especially with layoffs. Company would lay off a person, but still expect the same amount of work to be completed- so you have 1 person being held responsible for the workloads of 2-3 people.
    -Everyone is expected to work insanely long hours, all of the time.
    -Disheartening - I never felt "caught up" or accomplished at the end of the day, never left the office feeling like I had done a good job and I was prepared to come back the next morning. Even if I did make a lot of progress one day, I knew that everything could change overnight and I could wake up to a huge sh1tst0rm in my inbox.
    -Everyone's inbox at IBM is a nightmarish hell. Time management, productivity, and efficiency are major problems.
    -Bizarre work hours due to the I in IBM - International. Some weeks I had to work from home in my pajamas and sign on at 8pm and work until 6am, then sleep all day, so that I could have phone calls with China and Israel.

    Advice to ManagementAdvice

    Take care of your young employees and your old employees? I don't know. The management at IBM is so diverse... some managers are amazing, some are terrible, some are average.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Managed to Wall Street rather than to customers or employees or for long term growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Band 8 Tech Services  in  Dubuque, IA
    Former Employee - Band 8 Tech Services in Dubuque, IA

    Pros

    In the fifteen years I was there, I worked with many very talented people across the globe. In the late '90's, talent and technical depth were developed, nurtured and expected to excel, and work/life balance and the internal culture was built to retain the best of the best. The people within IBM from that period, in the first two management tiers, are outstanding.

    Cons

    With the Service Delivery Center concept, people became commodities, and the brain trust in services was drained. Work life balance eroded along with benefits, training and retention. Executive direction became obsessed with quarterly reporting to Wall Street and the bonuses at the expense of long term performance planning and responsible expense planning, resulting in whimsical and contradictory leadership.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Very focused on the EPS target

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  New York, NY
    Current Employee - Sales Specialist in New York, NY

    Pros

    IBM provides an excellent opportunity to work with smart people across many different lines of business. The benefits are excellent.

    Cons

    IBM js too focused on 2015 EPS target. There is way too much micro-management associated with selling in IBM, and the tools available for sales people to manage their business are relatively primitive.

    Advice to ManagementAdvice

    Do more to provide our technical specialists and sales team with the training needed to keep up to date with changes in technology. Provide our consultants with more training regarding "soft skills" - there are times when we need consultants more than we need technicians.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Too big of a ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    IBM has a long history. It's been around for more than 100 years, and has a proven record of producing cutting edge innovation. When you work whether in HW, SW or services, you are working on latest and greatest stuff. That's the exciting part about working here

    Cons

    IBM is one of the largest company out there with over 400000K employees. On top of that, there are hierarchy of management. You can easily feel lost. Most of the business decision come from top and you have no idea what's the long term direction. Also, your compensation is less compared to the competitors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Need to reinvent IBM again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Partner  in  New York, NY
    Current Employee - Associate Partner in New York, NY

    Pros

    Pockets of great technologies and brilliance. Opportunities to move around in the organization to find something you are interested in.

    Cons

    Typical big company issues such as slow, rigid, stagnant, quarterly focus, etc. IBM likes to redefine things to fit its portfolio, such as IBM's definition of SaaS - it's a joke what IBM counts as SaaS.

    Advice to ManagementAdvice

    Need to act - change nothing is the worst option. Management need to find a way to reestablish IBM as a high tech innovation force to be taken seriously; if that means selling off 50% of the business to others, do it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Interesting work, but depends on the project. Career advancement is difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Ability to telecommute (for many roles)
    - Interesting variety of products/technology
    - Ability to work with interesting clients and talented colleagues.
    - Current transition to cloud/mobile/social/big data allows for more opportunities to make an impact on strategic initiatives

    Cons

    - Work is often done with "virtual" teams that are quickly assembled for a specific need, which can sometimes lead to lack of a consistent team environment
    - Employees are treated as resources and not always valued. Doing a good/great job often goes unrecognized or unappreciated
    - Career advancement is very difficult unless you're already in a senior role.
    - Lack of management support for career development - you're mostly on your own to manage your career and don't expect much help from your manager.

    Advice to ManagementAdvice

    Continue with the strategic transition, as it is key to the future growth of the company. Remove hurdles for career advancement of talented employees. Make it easier to promote top performers.

    Recommends
    Positive Outlook
    Approves of CEO

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