ICICI Bank
3.4 of 5 643 reviews
www.icicibank.com Mumbai, India 5000+ Employees

ICICI Bank Reviews

Updated Mar 15, 2014
All Employees Current Employees Only

3.4 643 reviews

                             

92% Approve of the CEO

ICICI Bank Managing Director and CEO Chanda D. Kochhar

Chanda D. Kochhar

(449 ratings)

64% of employees recommend this company to a friend
29 Employee Reviews Back to all reviews
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Very bad working culture

Assistant Manager (Former Employee)

I worked at ICICI Bank full-time for more than a year

ProsBrand name, good for customer but this is No.1 company when it comes to employee DISSATISFACTION.

Consbackbiting among colleagues, un-supportive staff, long working hours, stressful life, harassment by bosses, poor PMS policy

Advice to Senior ManagementAs per top management workplace is not a place to enjoy....agreed, but they must understand that workplace should not be a place of suffering either. Its high time they must take steps to improve work culture rather than finding some dumb methods to control its ever increasing attrition.

No, I would not recommend this company to a friend

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No value for ground staff

Officer (Former Employee)
Mumbai (India)

I worked at ICICI Bank full-time for more than a year

ProsPolicies are very strong, good processes

ConsBut higher management suppose to be changed

Advice to Senior ManagementManagement suppose to be bifurcate Sales and service team and spare cashier for sales

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not at all an empoloyee friendly company,

Middle Management (Former Employee)
Delhi (India)

I worked at ICICI Bank full-time for more than a year

ProsJust the Brand name and thats all to it

ConsNo work- life balance, incompetent managers who believe in vintage rather than performance

Advice to Senior ManagementHR is unapproachable and seems stands against the employees rather than with them, RPC is full of redundant managers with a very desi approach and a strong believers of apple polishing. Nightmare for women as no late night safety is being provided to them even if they are made to work till 12 in night

No, I would not recommend this company to a friend

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No employee friendly

Officer (Former Employee)
Mangalore (India)

I worked at ICICI Bank full-time for more than 3 years

ProsNo PRO's to list. I was slogged there for 2.5 years.. just because of my financial situation.

ConsHeck of politics, personal rivalry peeping into professionalism, not at all a healthy environment to work. They consider employees as slaves.

Advice to Senior ManagementStart looking at improving working conditions, stop being too much "marketing target oriented" at least for employees who join into operations

No, I would not recommend this company to a friend

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Officer

Anonymous Employee (Current Employee)

I have been working at ICICI Bank full-time for more than 3 years

ProsNothing positive to say about the organisation, any body can work, who wishes to do sales job

ConsOnly sales nothingelse,selling all kind financial products.

Advice to Senior Managementnothing

No, I would not recommend this company to a friend

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ICICI subsidiary company & ICICI Bank a perfect government company!

Senior Officer (Former Employee)
Mumbai (India)

I worked at ICICI Bank full-time for more than 3 years

ProsDecent Salaries, loves to hire & elevate people from small towns with old ways of thinking, loves hiring geeks who are book smart rather than street smart people

ConsWorst company culture, a lot of politics, functions more like a government company, rewards people who suck up to their bosses,

Advice to Senior ManagementStop rewarding people who suck up to you and instead people who do good work, & do away with the politics as this culture is created from top-down. Hire people with good communication skills rather than geeks with zero communication skills

No, I would not recommend this company to a friend

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Not good for employees

Privilege Banker (AM I) (Former Employee)
New Delhi (India)

I worked at ICICI Bank full-time for more than a year

ProsGood customer base. Business opportunity is high.

ConsBad pay scale. IBank make fool to employees. It seeks only business but after generating more and more business u can't get proper hike. Low hierarchy people work hard and top management enjoy the incentive and other benefints.

Advice to Senior ManagementI bank should focus on business rather than playing with employees by not giving hike, transfering unnessecarily, giving enough burden by not hiring more employees to the branch and should try to retain employee first then I bank could be successful in customer retaintion.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Please dont join this bank especially in retail

Assistant Manager (Current Employee)

I have been working at ICICI Bank full-time for more than a year

ProsTechnology-driven bank
HR is employee-friendly and listens effectively
Works on Boss management formula, so keep your boss happy and be successful

ConsToo much of politics
Bad management at bottom level
No work-life balance
Pay is low
No leaves for the first 1 year, then they'll crib about every leave you take
Job is not meant for the emotionally weak

Advice to Senior ManagementTry to find out what happens at lower level

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Worst Bank to start a career

Privilege Banker (Former Employee)
New Delhi (India)

I worked at ICICI Bank full-time for less than a year

ProsWell Established . Very structured. Good Infrastructure

ConsSales , Sales , Sales.
Except the guard Standing outside the bank every one inside (including Manager, Operation manager, Cashier .. Everyone ) has a sales target.

Employes are not rewarded for service. Job review is entirely based on Sales. If u are able to sell Life Insurance , u are king of the day. Next day , the same routine. From morning 8 to evening 8 , the bank is only concerned about sales. They don't care to solve customer's problem. Many time employees tell lies to customer to fulfill their target.

Every hour an SMS is send telling everyone which Branch sold LI/GI/Auto loan !! This is height of Sales ! People work under pressure. Most of the Bank employees stand out at "Paan Shop" near Branch Smoking ciggerette and sharing their frustration for job. Never met any one who is enjoying his job. Even Manager have to beg local shopkeepers for accounts/LI ! They have taken Banking to such a low Level !

Advice to Senior ManagementFocus on customer service . Instead of making MIS on how many accounts are opened each day , Make MIS of how many customers went satisfied with ur service , How many problems of customers are solved .Dont work on 60's principle ! Today Retaining customer is more beneficial than focusing and acquiring new ones.

No, I would not recommend this company to a friend

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Unprofessional Bank in the Banking industry

Assistant Manager (Former Employee)
Bangalore (India)

I worked at ICICI Bank full-time for more than a year

ProsLearning us a plus point in ICICI bank ...you get to learn alot .

ConsLong working hours ,No personal life for employees ,Management is always pushing for sales Target ,they also set unrealistic targets to the branches .Management is never co-operative.

Advice to Senior ManagementAdvice to management will not work in this bank,it is a mere waste of time .
pathetic place to work

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at ICICI Bank reviews and ratings — including employee satisfaction and approval rating for ICICI Bank CEO Chanda D. Kochhar. All 29 reviews posted anonymously by ICICI Bank employees.