IKEA Reviews

Updated March 19, 2015
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IKEA CEO Peter Agnefjall
Peter Agnefjall
193 Ratings

68 Employee Reviews

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  1. WAS a good place to start out of high school....just don't get stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recovery Co-Worker in Costa Mesa, CA
    Current Employee - Recovery Co-Worker in Costa Mesa, CA

    I have been working at IKEA

    Pros

    At the time, a college reimbursement program (not anymore)
    Great discounts from display model furniture and returned furniture
    Work with a diverse group of people (people from all walks of life, IKEA promotes diversity)
    Loose management and structure (pro or con?) if you're good at your job you get special treatment, no late write ups, flexible schedules (weekends off in retail is normally unheard of)
    From what I heard, great benefits for people with families and kids. Was one of the top places for working mothers, not sure about recently

    Cons

    USED to have a great college reimbursement program that paid around $2500
    Loose management and structure (pro or con?) if you're good at your job you get special treatment - because they want to keep you there.
    My experience with management was that once they found out that you didn't want to have a career there for life, they would treat you as a seasonal employee. There are lifers here and they get offended if you don't embrace the culture to their standards.

    Advice to ManagementAdvice

    To upper management - work a week or two with the floor staff before making demands in changes to procedures- I'm sure that article you read on that online blog has some merit, but one size does not fit all.
    To middle management - your floor staff determines the success of your department. Don't fold so easily to higher management and make a stand if you feel something does not make sense.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Full Serve Employee in Houston, TX
    Current Employee - Sales Associate/Full Serve Employee in Houston, TX

    I have been working at IKEA

    Pros

    Good Employees that work on the lower levels

    Cons

    Lack of management/ lack of training

    Advice to ManagementAdvice

    Better efficiency for training employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful

    unpleasent over worked..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CDC in Perryville, MD
    Former Employee - CDC in Perryville, MD

    I worked at IKEA full-time (more than a year)

    Pros

    decent coworkers, discounts are ok

    Cons

    bad managemnet, over worked under paid temps

    Advice to ManagementAdvice

    treat temps better, make sure values are transfered to the floor

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. It was nice working here but management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ikea FOOD Cashier in East Palo Alto, CA
    Current Employee - Ikea FOOD Cashier in East Palo Alto, CA

    I have been working at IKEA

    Pros

    The pay was good and if your working there during xmas you get a gift,

    Cons

    management sucks, some dont even know what there are doing but expect you to know everything, also i got no training so i had to learn how to do everything on my own, and i had a question they seemed annoyed.

    Advice to ManagementAdvice

    all the management should be on the same page because they all had something different to say.

  6. 1 person found this helpful

    draining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in San Francisco, CA
    Current Employee - Visual Merchandiser in San Francisco, CA

    I have been working at IKEA full-time (more than 3 years)

    Pros

    rude and unprofessional management team, accrued PTO, AS-IS, 15% discount, needy customers, work load is out of control, workers are constantly injured, there's a lot of favoritism with coworkers., don't forget to bow down to steering. ps: wanna get ahead date upper management

    Cons

    there's no place like IKEA

    Advice to ManagementAdvice

    don't stop abusing coworkers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful

    Management is a good ol' boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at IKEA full-time (more than 3 years)

    Pros

    Decent Medical / Dental / Life
    I used to think there were a lot more when I started 3 years ago, crazy how i can only think of this one now.

    Cons

    The IKEA Values are just corporate rhetoric, used on official documents to tell you how to do your job better but nobody actually lives by them, at least not at this location.
    Management says they care about employee issues but actions speak otherwise
    The location GM and Service Office are spoon fed lies, inaccurate statistics and nobody does anything about it when it is brought to their attention. Nobody wants to hear that truth.
    Way behind on technology hardware/applications - painfully so
    Worse scheduling I have ever experienced in a corporation of this magnitude. Expect to have no evenings and weekends to yourself.

    Advice to ManagementAdvice

    Stop trading each other's jobs without even posting an opening.
    Actually listen to people in positions that have the pulse of the store. Get out of your cocoon of obliviousness and talk to others outside your inner circle regarding the real challenges facing coworkers
    Learn what your subordinates actually do, so you don't look moronic when you tell them they should be doing something they already excel at doing or have been doing for some time.
    Read your emails and empty your inboxes, it is completely unacceptable that a senior level manager cannot get back to coworkers for weeks because "Sorry, i have 400+ emails in my box" . This goes to show that either you are not organized or just don't care.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful

    Great thoughts bad execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Round Rock, TX
    Former Employee - Customer Service Manager in Round Rock, TX

    I worked at IKEA full-time (more than 5 years)

    Pros

    The benefits and pay are good, but heard it has changed.

    Cons

    They don't follow through with the concepts of the company. They say "create a better everyday life for the many", yet they prey on every mistake you make and fire you for not conforming to their way of thinking. They brain wash you and entice you with good pay and benefits and make you believe no one can match it.

    Advice to ManagementAdvice

    Fire yourself and read and follow Ingvar's dream.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Covina, CA
    Former Employee - Sales Associate in Covina, CA

    I worked at IKEA part-time (more than 3 years)

    Pros

    Good benefits. European motos

    Cons

    You are just a number. Management doesn't care about you.

    Advice to ManagementAdvice

    Learn leadership principles

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Fantastic as a franchise, horrible as a corporate store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving/Replenishment Coworker in Seattle, WA
    Current Employee - Receiving/Replenishment Coworker in Seattle, WA

    I have been working at IKEA full-time (more than 10 years)

    Pros

    I stay because of the great benefits and my great coworkers.

    Cons

    It is such a policy and rule driven work environment, managers don't acknowledge the human integrity of the coworkers anymore. You can be the absolute best worker in every way, but if there is an accidental/unintentional human error, you're written up and treated like a criminal. They never acknowledge their own errors, but rather spin it to make coworkers feel they somehow were responsible. There are so many hard working people that should be celebrated. Instead they're worked even harder and feel beat down. As a franchise, coworkers never left. Now, there are continual job openings. Most new hires are gone within a year. It's unfortunate that IKEA doesn't value the most important assets of the company. They have great products but they don't exactly sell themselves.

    Advice to ManagementAdvice

    IKEA Family only exists for the customers. Coworkers have no trust or respect for a management that speaks of IKEA values but does not walk the talk. All the goodie bags in the world doesn't replace how you treat people on a daily basis. Example: if a coworker's sister dies, a caring manager/employer would offer their sincere condolences. This doesn't happen at our store-unbelievable but true.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Wow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at IKEA as a contractor (less than a year)

    Pros

    The hourly rate was above minimum wage for me. Great products and atmosphere. Wholesome lunches ($3), free coffee for employees, fun work, decent break times.

    Cons

    I said hello to several co workers on several occasions and they said absolutely nothing. That set the tone for my entire time working at this company. They say you can be yourself but to be real they should add "but only if we like you." You have to be in the clique or you won't make it there. If you just like to do your job, pay your bills, and go home, this is not the place for you as it is sort of like highschool. The harder you work, the more of a chump you will be. The slackers are "cool".

    Advice to ManagementAdvice

    I would advise all meetings be held in private with the appropriate documentation and everything. I suggest letting the H1 employees know of their progress or lack there of so that they are given a chance to improve before termination or end of trail period. I suggest putting more importance on a job well done than the social side of. My department lost money due to outright negligence. More time is spent talking than working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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