IMS Health

  www.imshealth.com
  www.imshealth.com

IMS Health Reviews

Updated November 3, 2014
Updated November 3, 2014
252 Reviews
3.1
252 Reviews
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IMS Health Chairman and CEO Ari Bousbib
Ari Bousbib
106 Ratings

Review Highlights

Pros
  • In consulting, you will learn things while enjoying a decent work/life balance (in 32 reviews)

  • very strong vacation, work from home, tuition reimbursement, and retirement plans (in 8 reviews)


Cons
  • Offsites for employees should be held for a better work life balance (in 10 reviews)

  • Poor transition of senior management following acquisition be capital venture (in 14 reviews)

More Highlights

23 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Dissatisfied with company culture. Too large of a company for my voice to be heard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health

    Pros

    Health benefits are good. Vacation time is ample. I am having trouble specifying any other pros. I was not happy there at all.

    Cons

    Dissatisfied with company culture. Too large of a company for my voice to be heard. Dissatisfied with company culture. Too large of a company for my voice to be heard

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health full-time (less than an year)

    Pros

    Has a good brand name in the pharma data industry

    Cons

    - Working at remote client locations is the worst as employees are isolated
    - Terrible managers
    - Employees in teams of recently acquired firms are very unprofessional and have poor work ethic
    - No career growth opportunities
    - Strange administrative processes such as multiple interfaces for time sheets, payroll information, email etc. Have to login to multiple sites.
    - Employee evaluations take months and are one sided as employees don't get to evaluate their managers

    Advice to ManagementAdvice

    Enforce integration of acquired companies into IMS. Be more involved there rather than sitting back.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at IMS Health full-time (more than an year)

    Pros

    Some great people here at the local SF office overshadowed by a massive slow company that can not evaluate talent

    Cons

    Upper Management is a mess. Seems like there almost is none except confusion, I think they do not understand the software world.

    Advice to ManagementAdvice

    Learn about software if you can.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Horrible disorganization and no communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Systems Analyst in Rancho Cordova, CA
    Current Employee - Business Systems Analyst in Rancho Cordova, CA

    I have been working at IMS Health

    Pros

    The technical team is awesome. Several business folk were really good to work with too.

    Cons

    This is a technical company that has no idea how to run a technical project. They don't want to hear any feedback regarding technical dependencies of the various pieces of the project, or really any feedback at all for that matter. The business makes decisions without any communication with the technical teams, but still expects the technical team to implement whimsical changes on the fly (in production no less). The project managers are the worst I have ever worked with and are leading the projects into disaster. There is no way this place will ever produce viable software. They are an analytics company, their business revolves around data and reporting of data, but the business stakeholders have no respect at all for the importance of their database architecture and the technical complexity of the things they are asking for. The technical team is awesome. Several business folk were really good to work with too but the people running the projects make it impossible to work here since you know the projects are bound to fail.

    Advice to ManagementAdvice

    Open communication channels with the technical side. They want to architect solid solutions, you have to give them the tools to do so.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Very weird! The managers remaining from MedInitiatives have checked out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Database Engineer in Rancho Cordova, CA
    Current Employee - Database Engineer in Rancho Cordova, CA

    I have been working at IMS Health

    Pros

    Great location!
    Very liberal telecommuting.
    Technology is up to date and current.
    Pay rate is above average for consultants.

    Cons

    Hired into situation where senior DBA was combative and un-cooperative with product managers.
    Managers are disinterested and come to office maybe 2 times per week in jeans and flip-flops.

    Very unfocused and lack luster direction and enthusiasm missing for moving product forward. Looks like they are waiting to be closed.

    Dirty Secret they don't tell you is that they(old MedInitiatives) are going to be shutdown July 2011 if they don't get long over due software out the door.

    Advice to ManagementAdvice

    IMS Execs, you paid $80M for people, they have mentally checked out and are only playing a waiting game until you come in and clean house or close this office.

    Doesn't Recommend
    No opinion of CEO
  7.  

    I worked for a subsidiary of IMS Health, called IMS Goverment Solutions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst in San Antonio, TX
    Former Employee - Analyst in San Antonio, TX

    I worked at IMS Health

    Pros

    Flexibility, Benefits, Tuition Reimbursement, Travel

    Cons

    Working with goverment solutions were horrible, they were unorganized with a high turnover rate. Management showed favoritism, which didnt allow much advancement in other careers.

    Advice to ManagementAdvice

    Get all new senior management who knows who to actually manage a company, and a better HR team who actually cares!!

    Doesn't Recommend
    No opinion of CEO
  8.  

    SDI will need to imporve morale!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Data Analysis in Plymouth Meeting, PA
    Current Employee - Data Analysis in Plymouth Meeting, PA

    I have been working at IMS Health

    Pros

    Small private company with some smart people

    Cons

    Senior Management needs to get a clue and do some additioinal training on MANAGEMENT

    Advice to ManagementAdvice

    Some TQM, some better processes

    Doesn't Recommend
  9.  

    Great company if you are good at 'Office politics'..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than 8 years)

    Pros

    Excellent fringe benefits, competitive salary raise, great outsourced trainings.

    Cons

    Serious issues on retaining the top performers. Exit interviews are a big waste of time. There is no corrective action plan. Poor work-life balance (working on weekends & holidays), after a certain point there are limited career opportunities. Lack of leadership - Bad leaders at the Local Offices. Lack of recognition and overall poor employee-manager relationships.

    Advice to ManagementAdvice

    It's a bad decision to give promotions to people based on lobbying and internal politics. Instead the top management needs to invest more seriously in top performers.
    Unjustified high salaries to Senior Management (GMs, Sales Directors etc.) - Often people at this level pretend to work hard and long hours to justify their high wages.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    People are disposable assets for IMS Health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Bangalore (India)
    Current Employee - Consultant in Bangalore (India)

    I have been working at IMS Health full-time (more than 3 years)

    Pros

    The stream I work with and my manager and colleagues are excellent. The work itself is great, challenging, new, exciting, great learning opportunities and exposure.However, its all downhill from here on.

    Cons

    There are no people friendly or employee retentive policies at IMS Health, its all about cost cutting, poor people and expectation management. All this coupled with shoddy facilities, bad pay and utter lack of employee engagement describes IMS Health for me. Unlike other MNCs, our office does not provide any of the following:
    1. Cab facilities - Even after shifting their office from Ulsoor to Marathahalli, given that majority of the population still resides in and around Ulsoor/ Indiranagar, no cab facilities have been arranged, despite complete willingness to pay for the same, from the employees.
    2. Decent food - Every time someone brings about the topic of how MNCs provide good quality, subsidized food to their employees, the only answer received is "We are still shifting" or " We are still working on it". It has been 3 years and they still haven't settled down enough to provide decent food options
    3. Good Pay: Incentives, hikes and bonuses are a joke around here. Employees joke about it, managers and directors joke about it, and the only time any serious thought is given to it, is when you threaten to or actually do resign.
    The list is endless, but I will put a stop to it right now.
    I have friends in other teams who are faring faaaar worse than me, so the picture I paint is not the bleakest.
    Any interested candidates, please beware. They may pick you up at a good hike, but they will mar all your future hikes within the company, till you decide to leave.

    Advice to ManagementAdvice

    My only advice will be to wake up, look around because if you treat talented people thusly, you can imagine the kind of crowd you will be left with.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Awful place for production support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Bangalore (India)
    Former Employee - Senior Consultant in Bangalore (India)

    I worked at IMS Health full-time (more than 3 years)

    Pros

    Salary and work life balance,

    Cons

    if you are joining as part of the production support teams, re-think
    de-motivating manager, in spite of your experience, they'll tend to mistreat you.
    Useless HR, they are like the people least bothered about the plight of the employees.

    Advice to ManagementAdvice

    Before relying solely on the project managers to do all the work, kindly hire proper ones (highly unprofessional).
    If you find half of the people putting down their papers frequently, there must be some obvious problem with the managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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