IMS Health

  www.imshealth.com
  www.imshealth.com

IMS Health Reviews

Updated November 19, 2014
Updated November 19, 2014
253 Reviews
3.1
253 Reviews
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IMS Health Chairman and CEO Ari Bousbib
Ari Bousbib
107 Ratings

Review Highlights

Pros
  • In consulting, you will learn things while enjoying a decent work/life balance (in 32 reviews)

  • very strong vacation, work from home, tuition reimbursement, and retirement plans (in 8 reviews)


Cons
  • Offsites for employees should be held for a better work life balance (in 10 reviews)

  • Poor transition of senior management following acquisition be capital venture (in 14 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Getting out of hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Parsippany, NJ
    Former Employee - Senior Analyst in Parsippany, NJ

    I worked at IMS Health full-time (more than 5 years)

    Pros

    - many good people to work with
    - flexibility with doctor appts and working from home if needed, on occasion

    Cons

    - the workload has gotten out of hand and compensation does not increase with it. you are lucky to get a 2% raise every year, even if you are a good worker.
    - unrealistic deadlines
    - upper management simply does not care about its employees. they just keep taking perks away (i.e. summer fridays, no longer have private cubicals, etc) and making more rules without giving anything in return
    - as a result of above, employee morale is at an all-time low
    - offshoring many jobs
    - losing good employees

    Advice to ManagementAdvice

    try caring about your employees. don't underestimate the value of motivating and rewarding them. if they like their job, they will work hard. right now you have a bunch of sour employees not caring about the quality of their work or even if the company does well. this will impact the bottom line down the road.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Big fish swallowing up small businesses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at IMS Health full-time (less than an year)

    Pros

    I suppose this is not the worst place to start your career. In consulting, you will learn things while enjoying a decent work/life balance.

    Cons

    Massive corporate structure that uses many processes that make very little sense. Managers seem distant and detached. Computer/network problems occur at bare minimum once a month, necessitating a call to the help desk in India. For a technology company, this is embarrassing. Insanely little care for secure passwords. The quarterly emails from management always make me laugh by how little they inspire. (But maybe I am alone in not getting rallied up by talk of EBITDA). Maybe these people are good managers, but they sure are not good leaders. In terms of promotions, it seems like once you're in, you're unlikely to get promoted. They'd rather bring in outside talent and simply give you more responsibility with the same pay.

    Advice to ManagementAdvice

    Respect your employees. Don't treat them like children or idiots.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Not the same as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ

    I have been working at IMS Health full-time (more than 10 years)

    Pros

    Great people who work well together and help make things fun. Benefits are competitive if not slightly better than average. Good wellness perks.

    Cons

    The climate is changing. More work is off shored, responsibility to make things happen for clients is shifted to entry level roles where there is only downside (people question when things don't go well but rarely recognize the countless times when things were done well and creatively), salaries have stayed stagnant despite increasing scope of responsibility.

    Advice to ManagementAdvice

    Be more inspiring and invest in good people who want to make the vision a reality.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Company doesn’t value employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time

    Pros

    Definitely a plus to have received health care right away.

    Cons

    This company does not seem to value their employees. IMS seems too focused on acquiring other companies and the employees are the ones suffering. It’s not a good feeling to be constantly told that there is a hiring freeze or a promised promotion is frozen indefinitely, but to keep getting emails that your company has acquired yet another company. There is a high turnover rate in my department and I’m not surprised why. My department has taken on greater responsibilities and workload over the last 3 years as other departments are laid off, however, there is no financial reward for taking on other department’s responsibilities. Promotions are promised and never given. I did not feel valued as an employee. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.

    Advice to ManagementAdvice

    You have good employees, make an effort to keep them. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Anonymous previous employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than an year)

    Pros

    Easy to commute to location is very nice

    Cons

    Very difficult to work for,,,no training...expect to much

    Advice to ManagementAdvice

    Need to set up good training schedules

  7.  

    Big-company problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health

    Pros

    The work:
    Very agreeable and mild-mannered, as far as the "consulting" world goes. The work is heavily data-driven and technical, which is a plus for the many science-oriented folks we have here. Hours are reasonable, however, can fluctuate depending on how tough your project or manager is.

    Workplace/Social atmosphere:
    The workforce is comprised of young, intelligent, friendly, and fun people. Most are between 20-35. The bosses like to treat us well (occassional catered lunch, summer "field trip" (e.g. sailing on the harbor), softball team, etc.), but things like that have been getting harder to approve since we were acquired (see Cons).

    Cons

    Corporate is bad at integrating new acquisitions

    Leadership has been strugging to address inconsistencies since being acquired in Dec 2013.

    Hours can be inconsistent and often down-played.

    Numerous frustrating IT and admin problems have been causing headaches ever since the mentioned acquisition.

    The commute from Boston/Cambridge/Somerville can be tough (40-60 min) in stop and go traffic.

    Other business units don't seem as invested in doing things quickly or thoroughly to help each other out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Went downhill very fast last couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Statistical Methodology
    Former Employee - Manager Statistical Methodology

    I worked at IMS Health full-time (more than 5 years)

    Pros

    Currently I can think of very few Pros.
    If you are not in headquarters at Plymouth Meeting, you can enjoy better work-life balance and the opportunity to work from home. Some people are completely remote. However, all new US hiring seems to be happening only in headquarters in PA.

    Cons

    - Highly disorganized company - there are no good processes in place that would get people from all over the company working together smoothly.
    - Bad at integrating acquisitions.
    - All the good people in consulting and analytics are leaving.
    - The emphasis is only on quarterly revenue growth, as the private equity owners prepare for a sale or IPO. There is no focus on clients or employees. Deliver some garbage first, fix it later after the end of the quarter if the client is not satisfied.
    - Roles are extremely automatized. It feels like we work on an assembly line. Smart, educated people are basically told to churn out the same thing over and over.
    - Very little room for growth and almost no training is offered. Managers pretend to pay attention to this, but in reality the focus is only on revenue. There is no opportunity to learn new types of analyses or projects because of the existing work-load.
    - There are no core teams that people work with on projects - the sales people are allowed a complete free for all - as long as they sell it, they cobble together a project team to try to deliver something to the client.
    - A lot of outsourcing. Custom consulting work is not highly valued - the emphasis is trying to move what they can to standardize data reporting and ship it out to Beijing or Bangalore. This is not really a consulting company - its more of a data and research sweatshop.

    Advice to ManagementAdvice

    Wake up and look at the turnover. Your best people are leaving because of the culture and environment. The workloads keep increasing because you do not replace people who have left.
    Try retaining talent by identifying it and rewarding it - share some of that tremendous revenue growth that we have delivered with your employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than 3 years)

    Pros

    i liked the benefits offered

    Cons

    too much kissing ass ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Very unorganized- departments do not share information

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Plymouth Meeting, PA
    Former Employee - Analyst in Plymouth Meeting, PA

    I worked at IMS Health full-time (more than an year)

    Pros

    Good people working, but there is a lot of uncertainty in resources available to conduct work. Training is negligent.

    Cons

    Departments could work together easier. Seems some areas are secretive of information / data available.

    Advice to ManagementAdvice

    Management does not rely on SMEs or groups that provide the higher income (higher potential sales and more clients) and instead relies on bureaucracy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Good only on your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Philadelphia, PA
    Former Employee - Analyst in Philadelphia, PA

    I worked at IMS Health full-time (more than an year)

    Pros

    Good benefits, great work from home policy, friendly people

    Cons

    -They do not promote lower level employees and hire outside - turned down for 2 positions in favor of outside hires, one of which was a referal who was fired after 2 months
    -Not innovative, work on same things over and over
    -Poor at hiring: Will say anything to get top notch employees, and than will give them remedial work

    Advice to ManagementAdvice

    Promote from within, promote innovation, consider the qualifications of employees before hiring them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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