IMS Health Reviews

Updated March 26, 2015
61 reviews filtered by
  • Any Location
  • Any Job Title
2.0
61 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
IMS Health Chairman and CEO Ari Bousbib
Ari Bousbib
117 Ratings

61 Employee Reviews

Sort: Popular Rating Date
  1. Frustrating place to be if you want to be doing innovative work or learning new skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than 8 years)

    Pros

    Virtual monopoly on Rx data protects market share in core business of pharma sales force effectiveness. Slow pace makes for good work/life balance. Logo has nice range of blue colors.

    Cons

    IMS is slow to move and reluctant to invest in new technologies which means they are not successful at penetrating new markets. There is a disconnect between strategy and execution which causes morale issues. A move towards off-shoring and driving down wages means top talent is scarce.

    Advice to ManagementAdvice

    Learn how to do acquisitions without killing companies. Dump your stock now before your core business begins to erode as healthcare reform passes you by.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    A bloated company with pockets of excellence but overall declining culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health full-time (more than 3 years)

    Pros

    - Good work/life balance (though I hear this is not the case in all groups)
    - Decent compensation and benefits including pension, tuition reimbursement etc..
    - Casual culture

    Cons

    - Having difficulty digesting all the acquisitions. People are still working in silos with cultural, technical and bureaucratic obstacles to collaboration
    - A lot of good people have left, especially middle managers who cared about their employees. The new crop leaves much to be desired.
    - Toxic culture. The quarterly revenue target is worshiped at the expense of delivering quality work to clients. Management does not seem to care about quality and this permeates through out the workforce.
    - Very distant management. No employee communication.
    - A lot of very talented people but also a lot of poorly trained or just underperforming people who coast along. Training is constantly discussed but it really amounts to a bunch of powerpoints. No one is willing to actually take the time and show you how to do something new, so people end up stuck in very rigid roles.
    - Lots of outsourcing

    Advice to ManagementAdvice

    - change the performance system to allow for feedback on managers - 360 system
    - care more about the quality of deliverables
    - don't be petty with things like not reimbursing lunch during travel.
    - think more about employee development
    - you might be able to deliver technology or data solutions using an assembly line model, but this does not work for consulting. there is too much of a wall between analytics and consulting. It makes no sense for one person to pull the data, for another to write up study documents, another to analyze the data, and yet another to make a powerpoint. You end up with a broken telephone where important information gets lost down the chain.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful

    Getting out of hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Parsippany, NJ
    Former Employee - Senior Analyst in Parsippany, NJ

    I worked at IMS Health full-time (more than 5 years)

    Pros

    - many good people to work with
    - flexibility with doctor appts and working from home if needed, on occasion

    Cons

    - the workload has gotten out of hand and compensation does not increase with it. you are lucky to get a 2% raise every year, even if you are a good worker.
    - unrealistic deadlines
    - upper management simply does not care about its employees. they just keep taking perks away (i.e. summer fridays, no longer have private cubicals, etc) and making more rules without giving anything in return
    - as a result of above, employee morale is at an all-time low
    - offshoring many jobs
    - losing good employees

    Advice to ManagementAdvice

    try caring about your employees. don't underestimate the value of motivating and rewarding them. if they like their job, they will work hard. right now you have a bunch of sour employees not caring about the quality of their work or even if the company does well. this will impact the bottom line down the road.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful

    Big fish swallowing up small businesses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at IMS Health full-time (less than a year)

    Pros

    I suppose this is not the worst place to start your career. In consulting, you will learn things while enjoying a decent work/life balance.

    Cons

    Massive corporate structure that uses many processes that make very little sense. Managers seem distant and detached. Computer/network problems occur at bare minimum once a month, necessitating a call to the help desk in India. For a technology company, this is embarrassing. Insanely little care for secure passwords. The quarterly emails from management always make me laugh by how little they inspire. (But maybe I am alone in not getting rallied up by talk of EBITDA). Maybe these people are good managers, but they sure are not good leaders. In terms of promotions, it seems like once you're in, you're unlikely to get promoted. They'd rather bring in outside talent and simply give you more responsibility with the same pay.

    Advice to ManagementAdvice

    Respect your employees. Don't treat them like children or idiots.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful

    Not the same as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ

    I have been working at IMS Health full-time (more than 10 years)

    Pros

    Great people who work well together and help make things fun. Benefits are competitive if not slightly better than average. Good wellness perks.

    Cons

    The climate is changing. More work is off shored, responsibility to make things happen for clients is shifted to entry level roles where there is only downside (people question when things don't go well but rarely recognize the countless times when things were done well and creatively), salaries have stayed stagnant despite increasing scope of responsibility.

    Advice to ManagementAdvice

    Be more inspiring and invest in good people who want to make the vision a reality.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Company doesn’t value employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time

    Pros

    Definitely a plus to have received health care right away.

    Cons

    This company does not seem to value their employees. IMS seems too focused on acquiring other companies and the employees are the ones suffering. It’s not a good feeling to be constantly told that there is a hiring freeze or a promised promotion is frozen indefinitely, but to keep getting emails that your company has acquired yet another company. There is a high turnover rate in my department and I’m not surprised why. My department has taken on greater responsibilities and workload over the last 3 years as other departments are laid off, however, there is no financial reward for taking on other department’s responsibilities. Promotions are promised and never given. I did not feel valued as an employee. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.

    Advice to ManagementAdvice

    You have good employees, make an effort to keep them. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Anonymous previous employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than a year)

    Pros

    Easy to commute to location is very nice

    Cons

    Very difficult to work for,,,no training...expect to much

    Advice to ManagementAdvice

    Need to set up good training schedules

  9. 1 person found this helpful

    Big-company problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health

    Pros

    The work:
    Very agreeable and mild-mannered, as far as the "consulting" world goes. The work is heavily data-driven and technical, which is a plus for the many science-oriented folks we have here. Hours are reasonable, however, can fluctuate depending on how tough your project or manager is.

    Workplace/Social atmosphere:
    The workforce is comprised of young, intelligent, friendly, and fun people. Most are between 20-35. The bosses like to treat us well (occassional catered lunch, summer "field trip" (e.g. sailing on the harbor), softball team, etc.), but things like that have been getting harder to approve since we were acquired (see Cons).

    Cons

    Corporate is bad at integrating new acquisitions

    Leadership has been strugging to address inconsistencies since being acquired in Dec 2013.

    Hours can be inconsistent and often down-played.

    Numerous frustrating IT and admin problems have been causing headaches ever since the mentioned acquisition.

    The commute from Boston/Cambridge/Somerville can be tough (40-60 min) in stop and go traffic.

    Other business units don't seem as invested in doing things quickly or thoroughly to help each other out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than 3 years)

    Pros

    i liked the benefits offered

    Cons

    too much kissing ass ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Very unorganized- departments do not share information

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Plymouth Meeting, PA
    Former Employee - Analyst in Plymouth Meeting, PA

    I worked at IMS Health full-time (more than a year)

    Pros

    Good people working, but there is a lot of uncertainty in resources available to conduct work. Training is negligent.

    Cons

    Departments could work together easier. Seems some areas are secretive of information / data available.

    Advice to ManagementAdvice

    Management does not rely on SMEs or groups that provide the higher income (higher potential sales and more clients) and instead relies on bureaucracy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

IMS Health Photos

Work at IMS Health? Share Your Experiences

IMS Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.