IMS Health Reviews

Updated July 17, 2015
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IMS Health Chairman and CEO Ari Bousbib
Ari Bousbib
30 Ratings

Pros
  • Nice place to work with good work life balance (in 32 reviews)

  • If you are not in headquarters at Plymouth Meeting, you can enjoy better work-life balance and the opportunity to work from home (in 8 reviews)

Cons
  • Offsites for employees should be held for a better work life balance (in 10 reviews)

  • Poor attitude of senior management (in 14 reviews)

More Pros and Cons

70 Employee Reviews

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  1. Helpful (3)

    Below Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Analyst in Redwood Shores, CA
    Former Employee - Client Service Analyst in Redwood Shores, CA

    I worked at IMS Health

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The west coast head quarters is in a mall, intimate, beautiful office space with little distraction. You get the opportunity to work directly with clients (onsite) to build meaningful business relationships and really have an impact on the business.

    Cons

    On-boarding and training was lackluster. I was supposed to join a group of other new hires for on-boarding on the east coast, but they tried to on-board me via Webex and e-learning tutorials. I basically had to self-train. You're also expected to work over time (early mornings and late nights, available all the time), which is fine, but you don't get compensated for it.

    Advice to Management

    When I was trying to set goals for my career path, I was also told the exams I needed to take to advance were "out of date" and I couldn't advance until they made updated versions. They never did and I never got to advance. I eventually got laid off. It felt like they took advantage of my hard work and patience.


  2. Helpful (6)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at IMS Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some groups are better to work for than others. In some, you might actually have career growth, but this is rare. They are flexible with work at home policies, but you will likely have so much work it won't really matter. They still offer a small fixed pension on top of the 401K. :Leave is not bad - you start out with 19 days. People are encouraged to take it but have fun getting your work done before/after a vacation.

    Cons

    IMS is like an abusive spouse. They tell you they love you and that you are a valued employee but they beat you regularly anyway. If you are deemed talented, they will just pile work on you non stop. Say goodbye to any work-life balance. And no, your pay or title will not increase. Everyone is a senior manager but doing grunt work. Managers are too busy to manage anyone because they are expected to work on deliverable. But if you are a poor performer, it is easy to hide. They will shovel you into a group that is deemed less important and let you mess up the work there while your coworkers fix everything. You won't get promoted or get raises, but they won't fire you. Acquiring companies non-stop and not integrating well. Everyone works in silos although managers run around saying "we are all one team". Every group does their own inefficient thing though because no one is given time to think strategically or to make improvements. Its all about pumping out revenue.

    Advice to Management

    This is the most inefficient company I have worked for. The reason people are working crazy hours is because of the processes you have in place. Stop outsourcing everything to China. We end up redoing half the work anyway when it comes back.


  3. Helpful (2)

    Difficult culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at IMS Health full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some great people to work with

    Cons

    Terrible senior management; no leadership

    Advice to Management

    Get a grip on reality


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  5. Helpful (3)

    Very good learning but no work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Plymouth Meeting, PA
    Current Employee - Middle Management in Plymouth Meeting, PA

    I have been working at IMS Health (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning, broad range of opportunities to work across different functions, best in breed of data, professional services, tech, apps

    Cons

    Nil work life balance, work easily covers 80 plus hours a week, recognition depends on pleasing seniors, the route to which is - work till you drop, there is just no upper limit for workload

    Advice to Management

    Address the inequality of work load, appreciation, recognition


  6. Helpful (3)

    Account Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Anaheim, CA
    Current Employee - Sales in Anaheim, CA

    I have been working at IMS Health full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not micro manged by management but these guys are the worse team I have ever worked for. Basically you are working as as independent rep except you don't have a territory, have to punch a clock instead of a true salary.

    Cons

    Management team does not invest in sales management courses or training, same old recycled stuff year after year. I didn't believe a boys club exist for the inside sales team but I have witness it! New sales means new sales to the company not moving the account to some one else.

    Advice to Management

    Take some course and become an inspiration instead of we need x amount to hit our numbers, how about can we try this would clients be interested.


  7. Helpful (2)

    Frustrating place to be if you want to be doing innovative work or learning new skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Virtual monopoly on Rx data protects market share in core business of pharma sales force effectiveness. Slow pace makes for good work/life balance. Logo has nice range of blue colors.

    Cons

    IMS is slow to move and reluctant to invest in new technologies which means they are not successful at penetrating new markets. There is a disconnect between strategy and execution which causes morale issues. A move towards off-shoring and driving down wages means top talent is scarce.

    Advice to Management

    Learn how to do acquisitions without killing companies. Dump your stock now before your core business begins to erode as healthcare reform passes you by.


  8. Helpful (8)

    Getting out of hand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Parsippany, NJ
    Former Employee - Senior Analyst in Parsippany, NJ

    I worked at IMS Health full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - many good people to work with - flexibility with doctor appts and working from home if needed, on occasion

    Cons

    - the workload has gotten out of hand and compensation does not increase with it. you are lucky to get a 2% raise every year, even if you are a good worker. - unrealistic deadlines - upper management simply does not care about its employees. they just keep taking perks away (i.e. summer fridays, no longer have private cubicals, etc) and making more rules without giving anything in return - as a result of above, employee morale is at an all-time low - offshoring many jobs - losing good employees

    Advice to Management

    try caring about your employees. don't underestimate the value of motivating and rewarding them. if they like their job, they will work hard. right now you have a bunch of sour employees not caring about the quality of their work or even if the company does well. this will impact the bottom line down the road.


  9. Helpful (4)

    Big fish swallowing up small businesses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at IMS Health full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I suppose this is not the worst place to start your career. In consulting, you will learn things while enjoying a decent work/life balance.

    Cons

    Massive corporate structure that uses many processes that make very little sense. Managers seem distant and detached. Computer/network problems occur at bare minimum once a month, necessitating a call to the help desk in India. For a technology company, this is embarrassing. Insanely little care for secure passwords. The quarterly emails from management always make me laugh by how little they inspire. (But maybe I am alone in not getting rallied up by talk of EBITDA). Maybe these people are good managers, but they sure are not good leaders. In terms of promotions, it seems like once you're in, you're unlikely to get promoted. They'd rather bring in outside talent and simply give you more responsibility with the same pay.

    Advice to Management

    Respect your employees. Don't treat them like children or idiots.


  10. Helpful (3)

    Not the same as it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ

    I have been working at IMS Health full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people who work well together and help make things fun. Benefits are competitive if not slightly better than average. Good wellness perks.

    Cons

    The climate is changing. More work is off shored, responsibility to make things happen for clients is shifted to entry level roles where there is only downside (people question when things don't go well but rarely recognize the countless times when things were done well and creatively), salaries have stayed stagnant despite increasing scope of responsibility.

    Advice to Management

    Be more inspiring and invest in good people who want to make the vision a reality.


  11. Helpful (2)

    Company doesn’t value employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Definitely a plus to have received health care right away.

    Cons

    This company does not seem to value their employees. IMS seems too focused on acquiring other companies and the employees are the ones suffering. It’s not a good feeling to be constantly told that there is a hiring freeze or a promised promotion is frozen indefinitely, but to keep getting emails that your company has acquired yet another company. There is a high turnover rate in my department and I’m not surprised why. My department has taken on greater responsibilities and workload over the last 3 years as other departments are laid off, however, there is no financial reward for taking on other department’s responsibilities. Promotions are promised and never given. I did not feel valued as an employee. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.

    Advice to Management

    You have good employees, make an effort to keep them. While appreciated, Amazon.com gift cards are not a substitute for promotions and raises.



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