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IRS Reviews

Updated February 26, 2015
Updated February 26, 2015
130 Reviews
3.0
130 Reviews
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John Koskinen
130 Ratings

Review Highlights

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 31 reviews)


Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • Work can become redundant and its hard to move around once stuck in a job series and grade (in 5 reviews)

More Highlights

130 Employee Reviews Back to all Reviews

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  1.  

    A lot of changes that need to be made...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at IRS

    Pros

    The benefits and pay are good...

    Cons

    Management and its hard to advance due to the "buddy system".

  2.  

    Not worth it if you're wanting autonomy in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Management Customer Service Representative
    Current Employee - Accounts Management Customer Service Representative

    I have been working at IRS full-time (more than 5 years)

    Pros

    health benefits and retirement

    Cons

    constant worry about budget constraints and how it will affect your future employment, negative public perception, constant bureaucratic problems, horrible management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    For the Lazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Economist in Washington, DC
    Former Employee - Economist in Washington, DC

    I worked at IRS full-time (more than 10 years)

    Pros

    Don't really need to show up. Don't have to do so much work. Pay is good for the hours worked. Talk to interesting people in the private sector. Automatic promotions based on seniority. Great work/life balance.

    Cons

    The other employees are pretty lazy, angry, mean. Most don't show up and don't do the work. Some are over-zealous and yell at other people all day. There's a total lack of incentive structure and lack of accountability. I could never tell who was in charge or what we were supposed to be doing. Meetings at times can be almost everyday and take up the entire day. Other times, people don't show up for a month.

    Advice to ManagementAdvice

    The inability to fire workers leads the federal government, in particular the IRS, to retain the meanest and laziest employees whom are unable to find work elsewhere. Since there is no accountability or incentive, the only recourse for those hard working employees is to leave. This causes a perpetuation of negativity and ineptitude. A private sector CEO knows that no matter the ability of an employee, if the employee is perpetuation a negative culture, that employee must be fired or otherwise will harm the morale of other employees. As I had no recourse for the constant harassment by the other employees, and the increasingly depressing environment, I had to leave an otherwise interesting job. Management has "Town Hall" meetings to answer questions from employees, but ends up telling us about our complaints with no suggestions on how we can improve. They then congratulate themselves for being great leaders. Arrogance abound. If we have complaints to the "leadership" we will be punished and/or fired. We have no HR - we have a union which charges each employee outlandishly high fees, intimidates us to pay them, and ultimately provides no service. We are then left with no recourse for complaints or suggestions. We are promoted on seniority (the employees who must stay there a few years without quitting because they're unable to find a job elsewhere) and not merit. My complaints of harassment, sexual harassment, illegal forced overtime, violations of law, waste of funds, corruption, and incompetence were ignored. Their only interest is keeping me quiet. I felt guilty about leaving the government in such a mess, rather than doing my duty as an American citizen to improve it. There was nobody to listen and nobody to care. Nobody wants to rock the boat. They're just waiting for their retirement. Wasting your life watching TV and harassing coworkers until you can retire is a truly shameful way to live.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    High stress, always on the move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Advocate
    Former Employee - Case Advocate

    I worked at IRS full-time (more than 5 years)

    Pros

    Helping people and working with others outside the service to solve taxpayers problems. Online learning opportunities.

    Cons

    Lots of extra work all times of the year but not enough people or time to get it done still expected same quality of work to get done in same amount of time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A foot in the door of federal service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IRS Contact Representative in Richmond, VA
    Former Employee - IRS Contact Representative in Richmond, VA

    I worked at IRS

    Pros

    No security clearance required.
    Adequate training.

    Cons

    No real opportunities for growth.
    High turnover rates.

    Advice to ManagementAdvice

    Provide career ladder opportunities to your teams and encourage professional growth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    No longer feels like a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at IRS full-time (more than 10 years)

    Pros

    Flexible schedules and great coworkers make the job something I've stayed with. Possible advancement opportunities in the future and the time I've already put in make me stay. Frontline employees really care about doing a good job and treating people fairly.

    Cons

    The current atmosphere is insane. Managers get up to 6.9% bonuses while the people doing the work haven't seen an increase to cover inflation in over a decade. There's no support for the frontline and no current advancement or training opportunities. Yet the managers can still travel for meet and greets...and get those fat bonuses.

    Advice to ManagementAdvice

    Remember the people that do the work and make the job many people have chosen for their career mean something again.

    Doesn't Recommend
    Negative Outlook
  8.  

    Ok, not much opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Examining Technician in Atlanta, GA
    Current Employee - Tax Examining Technician in Atlanta, GA

    I have been working at IRS full-time (more than a year)

    Pros

    This is really a very easy, informal, and non stressful job. There is very little to no phone work required. Time off, for vacation or sick time, is consistent with all other federal positions. The atmosphere is generally laid back, and the building is pretty nice.

    Cons

    Management is largely irrational, but generally nice. I guess it is fairly consistent with the level of work; since it's very uncomplicated, the qualifications to supervise it must not be very high. Each manager seemed to care about numbers and meeting requirements.

    Advice to ManagementAdvice

    Try to realize perspective, and understand that while benchmarks are necessary, they do not ensure accuracy and do not account for technical outages and other factors beyond the employees' control

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Working for the IRS is okay, it's just a little hard to move up. The workplace is pretty relaxed especially at night.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Transcriber in Kansas City, MO
    Former Employee - Data Transcriber in Kansas City, MO

    I worked at IRS full-time (more than 3 years)

    Pros

    You get all major holidays of and with pay.

    Cons

    Some of the people are a little unprofessional

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  10.  

    Looking for a new job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Revenue Agent
    Current Employee - Internal Revenue Agent

    I have been working at IRS

    Pros

    40 hours a week, for the most part
    teleworking 4 days a week, except when on examination
    travel all over the state for examinations
    great training
    great people to work with, for the most part
    exceptional benefits
    great paid time off
    great job security

    Cons

    Little recognition, no respect from management
    Salary increases rare (2% in 6 years)
    Very limited opportunities for advancement locally - result of a specialized job function
    Experience gained with the IRS is not valued by non-government employers
    Large bureaucracy, slow moving, resistant to change
    Get blamed for laws and policies created by Congress, which we are required to enforce
    Not a job you can get expect to get rich, working for the federal government

    Advice to ManagementAdvice

    Show a little respect and emphasize the positive more often

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative in Dallas, TX
    Former Employee - Contact Representative in Dallas, TX

    I worked at IRS full-time (more than 5 years)

    Pros

    Good place to work, good government benefits.

    Cons

    Salary is low, I suppose because of the benefits and because it is a government job. Also, government employees are being used for political football especially by Republicans. Morale is low; not a fun place anymore.

    Advice to ManagementAdvice

    Management is really hamstrung because everything is dictated at a political level. Nothing they can do until an administration that values employees exists.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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