IRS

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IRS Reviews

Updated December 15, 2014
Updated December 15, 2014
408 Reviews
3.5
408 Reviews
Rating Trends

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John Koskinen
49 Ratings

Review Highlights

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 31 reviews)


Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • Work can become redundant and its hard to move around once stuck in a job series and grade (in 5 reviews)

More Highlights

121 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Viva la bureaucracy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    Opportunity to do public service in an enormous, complex organization that tirelessly serves millions, day in and day out. Great career growth opportunity within and for senior executives; life beyond excellent with major accounting and consulting firms.

    Cons

    Huge bureaucracy with sharp-tooth politicians ready to pounce and destroy. Major reputation risk as a senior executive -- one bad move and you're leading Fox News, and not in a good way.

    Advice to ManagementAdvice

    Make more friends in Congress, if possible, to make life better for your workforce.

    Recommends
    Negative Outlook
  2.  

    Rapid promotion and excellent customer service delivered.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative in Seattle, WA
    Former Employee - Contact Representative in Seattle, WA

    I worked at IRS full-time (more than 5 years)

    Pros

    Stable employment, salary increases without competing.

    Cons

    Limited to the confines of the law as far as resolution. No real tools to work with taxpayer debt.

    Recommends
    Positive Outlook
  3.  

    Decent job, lots of opportunity to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Examiner
    Former Employee - Tax Examiner

    I worked at IRS

    Pros

    People, good organizational structure, opportunities to advance.

    Cons

    Sometimes tedious work, not enough training.

    Advice to ManagementAdvice

    More training on tax law and shared governance.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Guidelines working for the Government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service in Chamblee, GA
    Former Employee - Senior Customer Service in Chamblee, GA

    I worked at IRS

    Pros

    Follow Protical at all times and the Regulations.

    Cons

    Following the Protical at all times and the Regulations

    Advice to ManagementAdvice

    Streamline

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    managers was unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Examining Technician in Bensalem, PA
    Former Employee - Tax Examining Technician in Bensalem, PA

    I worked at IRS full-time (more than 10 years)

    Pros

    pay was great benefits was ok

    Cons

    Lacking in ethics, managers did not have any respect for employees, Union wasn't strong.

    Advice to ManagementAdvice

    Managers should respect employees privacy. Managers should not be able to harrass employees or bully employees. Manager should be held accountable for mistreating employees either by suspension or firing. Anyone who is working at their maximum performance should receive a performance award.

    No opinion of CEO
  7.  

    vita

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - VITA in Santa Cruz, CA
    Former Employee - VITA in Santa Cruz, CA

    I worked at IRS as a contractor (more than an year)

    Pros

    great exposure to tax preparation. good client interaction. flexible hours. relaxed atmosphere and wonderful co workers

    Cons

    sometimes boring. slow to change. opportunity to grow is limited. competence and treats employee well.

    Advice to ManagementAdvice

    nothing

  8.  

    The good, the bad, the ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Specialist in Washington, DC
    Current Employee - Public Affairs Specialist in Washington, DC

    I have been working at IRS full-time (more than 3 years)

    Pros

    Plentiful learning opportunities, interesting work, flexible arrangements such as telework, easy to schedule vacation time

    Cons

    Poor middle management, fellow employees really bright or really incompetent, some lazy employees, little innovation

    Advice to ManagementAdvice

    Encourage employees with leadership potential, get rid of the deadweight (although being government, this is almost impossible), encourage job shadowing and other developmental opportunities

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    UNDER- a tale of FUNDS, RESOURCES, AND SERVICE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative in Dallas, TX
    Current Employee - Contact Representative in Dallas, TX

    I have been working at IRS full-time (more than an year)

    Pros

    Job security. This agency is never going away, because it funds every Federal activity. It is an instructive lesson in organizational behavior and how hard many diligent people work and can accomplish in the face of unrealistic budgets and challenges. Stopping a tide of fraud that is rising will be directly correlated with funding and resources, and the new commissioner seems to have gotten that message. Hopefully Congress is listening.

    Cons

    The phone is used as a time clock, and increasingly, time pressure is being applied to situations that are involved for taxpayers, the customers. Telling people where you work is a party killer, so don't! Implementation of Affordable Care Act will increase frustration for taxpayers and lead to more antagonism is the agency.

    Advice to ManagementAdvice

    Do not treat employees as if they are slackers and do not behave as if you are one. It is difficult to expect subordinates to respect you if you will not do what is necessary to remain technically competent, and display the same sense of urgency that you expect from them. That means you keep your head in the game knowing their job as well as your management responsibilities. Defend your team and your people.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Stable Employment But That's About It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Economist in Washington, DC
    Former Employee - Economist in Washington, DC

    I worked at IRS full-time (more than 3 years)

    Pros

    The work was easy, compiling basic statistics on income data reported from tax filings. There were occasional "other duties" to break up the monotony, the big one is getting tasked with an "outside" research project.

    Most of the people I worked with were friendly and intelligent.

    The options for telecommuting made dealing with commuting to and from Washington, DC a little less stressful.

    Cons

    Monotony. This is the keyword. Imagine Ground Hog Day and Office Space.

    Management and many GS-level employees are... complacent. The skills they have allow them to excel in their positions, but they're useless outside of the organization because they can only be called basic/entry-level analysis skills.

    Internal politics... it is Washington, DC, after all.

    Advice to ManagementAdvice

    There isn't much to say. The division I worked for is bleeding employees through retirement, and those leaving to find better jobs. I'm willing to bet that they get reorganized as a cost-savings measure.

    No opinion of CEO
  11. 1 person found this helpful  

    Its a job. No more, No less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Tax Examiner in Kansas City, MO
    Current Employee - Seasonal Tax Examiner in Kansas City, MO

    I have been working at IRS full-time (more than an year)

    Pros

    Good people to work with. Training is continual for specific task. Benefits are available if you can work more than 6 months in one season.

    Cons

    You are a very small cog in a very large machine. Position is seasonal with very little chance of getting permanent status. Pay tends to be on the low side, but shift differential helps.

    Advice to ManagementAdvice

    Make it easier to to get on a permanent career path within the organization. Many employees feel that upper management has a deaf ear to lower level employees thoughts & suggestions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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