IRS Reviews

Updated July 26, 2015
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3.0
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John Koskinen
12 Ratings

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Government position good benefits and pay (in 31 reviews)

Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • Work can become redundant and its hard to move around once stuck in a job series and grade (in 5 reviews)

More Pros and Cons

150 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    CSR-Full-time Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at IRS

    Pros

    Competitive salary, good benefits, great schedule; Researching the accounts and the Internal Revenue Manual can actually be quite interesting, and explaining issues to taxpayers and helping them fix their account problems is satisfying and productive work.

    Cons

    Budget constraints keep the seasons short and eliminate taxpayer tax law assistance; Constantly changing procedures are difficult to keep up with

    Advice to Management

    Be clear in explaining to employees exactly how their calls are reviewed so there is less gray area regarding expectations of performance.


  2. Internal Revenue Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Revenue Agent in Richmond, VA
    Current Employee - Internal Revenue Agent in Richmond, VA

    I have been working at IRS (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Variety of cases to work

    Cons

    Manager lacks personal skills, fails to treat Agents with the requirement of her job, with dignity and respect.

    Advice to Management

    Learn your job and practice as you are required to do so.


  3. IRS Office of Chief Counsel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney in Washington, DC
    Current Employee - Attorney in Washington, DC

    I have been working at IRS full-time

    Pros

    Great hours. Plenty of Flexibility to take vacation without issues from managers and reviewers. Interesting subject areas and cases.

    Cons

    Bureaucracy. All the negatives you associate with bureaucracy. It's tough to push things through. Sometimes things need to be cleared with many different levels, even relatively simple and mundane decisions.

    Advice to Management

    A more de-centralized approach could benefit the organization to some degree. There are many talented attorneys that have the experience to make decisions in a well thought out manner.


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  5. Data transcriber

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Transcriber in San Antonio, TX
    Former Employee - Data Transcriber in San Antonio, TX

    I worked at IRS full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay for type of work , most employees are decent people, lots of vacation / sick time, flexible shifts, government retirement plan

    Cons

    Terrible union, zero advancement, managers hired based on race, sex, ethnicity. 12 years saw one male manager.. he was indian..old computers..

    Advice to Management

    Don't give advice on how to do a job you have never done


  6. Helpful (1)

    CSR

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Customer Service Representative in Kansas City, MO
    Current Employee - Customer Service Representative in Kansas City, MO

    I have been working at IRS full-time (Less than a year)

    Pros

    Retirement savings, Health Insurance,very nice facility, parking garage.

    Cons

    very rule oriented, time codes for every little thing


  7. Helpful (1)

    Use it as a springboard.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Examiner in Austin, TX
    Current Employee - Tax Examiner in Austin, TX

    I have been working at IRS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pros 1. No dress code. 2. Several work schedules to choose from 3. Entry into federal careers. great benefits

    Cons

    1. The job itself is BORING 2. Building Looks like an ugly prison, literally with armed guards throughout. 3. Quick, someone call OSHA. I hear constant coughing and sneezing. The place is filthy. The taxes are dusty and the desks look as though they have never been cleaned. We share desks with a filthy night crew. Smokers right out side the main exit door. 4. Micro-management style of management. Yuk. Constant negative feedback.

    Advice to Management

    More face-time please. Out of sight, out of mind.


  8. Remittance Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remittance Technician in Washington, DC
    Current Employee - Remittance Technician in Washington, DC

    I have been working at IRS full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers were friendly, positive and experienced.

    Cons

    Furlough, limited promotions and outdated software

    Advice to Management

    Update the technology


  9. IRS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Juan, PR
    Current Employee - Customer Service Representative in San Juan, PR

    I have been working at IRS (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and good benefits

    Cons

    Evaluation system make you fail


  10. IRS Exam Agent

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS full-time

    Pros

    The hours are flexible. The schedule is flexible. The management allows a good balance of work and life, which is good for people with kids or elderly parents. Management provides training to learn to do things better. Things are not rushed, which allows people to do quality work.

    Cons

    Congress freezes the budget, which creates hiring freezes and sporadic recruitment and slow technology updates. The computers and operating systems are old, which makes some work tough and also creates security risks. The IRS has public relations problems from the tax exempt scandal, which hurt morale. People don't like taxes, so many don't like the IRS.


  11. Helpful (1)

    Tax Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Tax Examiner in Austin, TX
    Current Contractor - Tax Examiner in Austin, TX

    I have been working at IRS as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Interesting auditing tax returns, good people to work with.

    Cons

    Seasonal employment with little to no chance of advancement.

    Advice to Management

    Offer more permanent career opportunities



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