ITT Educational Services Reviews Updated May 24, 2014 Updated May 24, 2014 29 Reviews
I have been working at ITT Educational Services full-time for more than 10 yearsPros
Satisfying, great work benefits, nice to workCons
Challenging marketplace, company looking for growth opportunityRecommendsNeutral OutlookApproves of CEO
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at ITT Educational Services full-time for more than 3 yearsPros
Far fewer hours than is typical in my field allows for a good work life balance. Responsibilities are clear and I'm allowed to work independently as long as work is accurate and on time. Benefits are above average. Pay is consistent with responsibilities not necessarily experience.Cons
Management tends to micromanage. It is difficult to advance because there are few opportunities to take on new challenges.
Work schedules are not flexible. A new flexible work schedule was implemented but was so tightly controlled that it did little to add flexibility.
There is a clear divide between long term employees and newly hired employees. The "Things have always been done this way" attitude makes enacting positive change difficult. New employees are often talked down to and criticized despite being more qualified than some of the more tenured employees. Many policies favor the more tenured employee and perpetuate this attitude and encourage people to leave around the 3 year mark.
There is also a clear divide between the schools and HQ staff. Many school employees operate in an us against them mentality and push back on following policies even if the policies is intended to comply with external regulations. These staff members are operating on a process mentality and lack the understanding of the reasons behind the policies.Advice to ManagementAdvice
Communication with employees at all levels would go a long way. The focus on compliance is important but unless the reasoning behind policies is clear employees will fill in their own reasons.Approves of CEO
I worked at ITT Educational ServicesPros
Goal oriented company with a desire for growth that is attained through the development and education of others. Most employees are deditcated to the mission of providing quality educational programs.Cons
Very flat company that has little room for advancement at the corporate level. Advanced and specialized degrees are necessary for higher level positions.Advice to ManagementAdvice
Sr. Management tends to micormanage which can slow the process and they need to be more open to current trends in telecommuting and flexible work hours.RecommendsNo opinion of CEO