ITT Technical Institute

  www2.itt-tech.edu
  www2.itt-tech.edu
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ITT Technical Institute Reviews

Updated September 20, 2014
Updated September 20, 2014
508 Reviews
2.2
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ITT Technical Institute Chairman & CEO Kevin M. Modany
Kevin M. Modany
267 Ratings

Review Highlights

Pros
  • Pay was decent for no experience and no degree (in 13 reviews)

  • The reward of helping students achieve their goals is priceless (in 20 reviews)


Cons
  • no work life balance - required to work 6-7 days per week and on vacation or sick leave (in 16 reviews)

  • upper management has unrealistic expectations, does not care about employees or students (in 22 reviews)

More Highlights

133 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Too many reps for the volume of inquiries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Maumee, OH
    Former Employee - Admissions Representative in Maumee, OH

    I worked at ITT Technical Institute full-time for more than 3 years

    Pros

    I cannot think of why I would recommend this to anyone.

    Cons

    If you want to feel a sense of pride in your performance this is not the place for you. Not busy enough,

    Advice to ManagementAdvice

    Corporate needs to re-evaluate the system of grading employees on a weekly basis. The school environment is different that it was 5 years ago.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at ITT Technical Institute full-time for less than a year

    Pros

    The Pay and Compensation package.

    Cons

    Long hours, they do not care about your family and/or outside life.
    pushed to enroll students that should never be in college. they only want "Butts in seats".
    they provide the leads that are still truly cold calls.

    Advice to ManagementAdvice

    Clean up your imagine but starting to hire upper management that actually cares about the staff. Making recruitment work holidays and stay until 9 PM at night is OLD FASHION. Seriously ask yourself if you would be excited to get a call from a college on a holiday?
    would that call(s) be the difference between choosing ITT over the next college? Would you like if someone called your home at 8 or 9 PM at night and was trying to sell you a worthless Degree? The director comes in at 9 and leaves at 5 and says he is accessible to students.

    Doesn't Recommend
    Negative Outlook
  3.  

    Poor planning, and poor talent management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITT Technical Institute full-time for more than a year

    Pros

    It was a job that offered a chance to make a living. The employees who worked there on the ground level were easy enough to get along with.

    Cons

    Constant change and unfounded expectations created an unfriendly high pressure situtation.

    Advice to ManagementAdvice

    With a new CEO being appointed, perhaps they will have a chance to patch up a sinking ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITT Technical Institute

    Pros

    Good pay and they are very clear about what you are getting into before bringing you onboard. The onboarding process was also good preparation and there are some very good people working at all levels of the business.

    Cons

    A tension between the business and academic side of the business. Profit often came at the expense of the students, especially those who were not prepared for being successful as students. Oddly enough the technology available was below the norm available to people in other business or personal worlds. High turnover.

    Advice to ManagementAdvice

    Decide what you want to be and build a full time staff that can get you there.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Catch-22

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITT Technical Institute full-time for more than 3 years

    Pros

    Good staff, great academic team, and great experience in working with students. Minus the stress of meeting "numbers," and other measurements, it was a good job. Compensation was a lot lower compared to other schools in the area (for comparable positions), and benefits weren't that great... insurance was the most confusing and taxing of all. Considering all, it was a great opportunity to connect with good people whose paths might not have crossed under other circumstances.

    Cons

    Great instructors, deans, chairs, and staff were let go of because of "numbers" not being met and circumstances out of their control (i.e. declining student attendance due to costs, personal events, etc.). Turnovers were inevitable. And leadership does matter-- surprisingly one person's decisions and regard for staff can make or break an entire school's success. There were times where morale was low, work-life balance was disregarded to meet deadlines, needs of staff and students were not met, and seeming lack of concern for burnout, and very little was done to turn it around.

    Advice to ManagementAdvice

    Senior management seemed unaware that their corporation was based on providing educational services to students' future success-- and it's hard to do that in an environment that's driven and interpreted solely by "numbers" and profit. Student success isn't numerical, and can't be predicted solely by profit-- it takes a concerted effort to provide quality services AND *education*.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    This school is so behind the 8 ball; outdated technology, unprofessional, and uncaring management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative  in  Charlotte, NC
    Current Employee - Admissions Representative in Charlotte, NC

    I have been working at ITT Technical Institute full-time for less than a year

    Pros

    I worked there for almost 6 months and there were no pros to the job itself. I did really like some of my co-workers.

    Cons

    schedule requires you to work until 9pm 2 days a week; work on weekends and holidays

    Advice to ManagementAdvice

    hire people who give a damn about students and not just making numbers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Adjunct faculty concerns, and educational outcome of students, seem to be of little importance to corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Faculty Member
    Current Employee - Adjunct Faculty Member

    I have been working at ITT Technical Institute part-time for more than 3 years

    Pros

    Some students are motivated to learn. Some faculty are caring and want to genuinely help improve lives of students.

    Cons

    Students do not have advisers to help them make decisions about their education or help them with life issues. It is hard to enjoy teaching when you know that many of your students should be reconsidering their decision to get degree at ITT-Tech. This school is not the best fit for most students. But full time company employees are sales people, and only path students are encouraged to follow is more and more classes at ITT-Tech. Classes are $2000 per quarter, yet curriculum that instructors are pressured to follow is poorly written. Students in advanced classes typically have not mastered material in prerequisite classes, so they struggle to comprehend new material. Almost any criteria you can think of for good adjunct faculty job is not met here; cons are too many to list.

    Advice to ManagementAdvice

    Put priority on education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Some what dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ITT Technical Institute full-time for more than 3 years

    Pros

    good friends, good co workers, love the students

    Cons

    policy and reviews pit departments against each other.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    ITT Tech not too great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Faculty Member  in  Albany, NY
    Former Employee - Adjunct Faculty Member in Albany, NY

    I worked at ITT Technical Institute part-time for more than 5 years

    Pros

    Convenient from the northway, basically.

    Cons

    Terrible business model, terrible management. For-profit education is a bad education.

    Advice to ManagementAdvice

    The student's education should be paramount to your profits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Dysfunctional Leadership is causing the ship to lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor  in  San Diego, CA
    Current Employee - Adjunct Professor in San Diego, CA

    I have been working at ITT Technical Institute as a contractor for more than 3 years

    Pros

    Great people working at their jobs, great instructors.

    Cons

    Adjuncts can only teach three classes a quarter. The reason is to keep from having to pay benefits to existing teachers. This means hiring adjuncts who are less qualified to fill the greater number of adjunct positions. Top management is only concerned about following their processes and policies so they can drive the stock price and are not concerned about how to give good customer service (i.e. help the students succeed after receiving their education)

    Advice to ManagementAdvice

    Drop your tuition. This will allow more students to attend. Focus on giving good customer service, Help the students succeed. Allow those professors who love to teach to teach instead of making decisions based on maximizing profits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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