Illumina
3.0 of 5 125 reviews
www.illumina.com San Diego, CA 1000 to 5000 Employees

Illumina Reviews

Updated Jun 2, 2014
All Employees Current Employees Only

3.0 125 reviews

                             

67% Approve of the CEO

Illumina CEO Jay Flatley

Jay Flatley

(91 ratings)

54% of employees recommend this company to a friend
30 Employee Reviews Back to all reviews
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    4 people found this helpful  

    The grass is not always greener

    Senior Sales Representative (Former Employee)
    San Diego, CA

    ProsOne of the largest and fastest growing companies in San Diego.

    Competitive pay and benefits

    Innovative products

    ConsI have worked for several biotech companies as a territory manager and sales rep previously. Coming from smaller and medium sized biotechs in the past. I thought I had hit the jackpot with securing a position with Illumina. One of the largest and fastest growing companies in San Diego. Well, the grass is not always greener on the other side. It was the worst sales position and career move that I had chosen. My biotech lab and sales career has been long and really rewarding. Being in sales, I am a people person. I can relate to a very wide demographic of people. Yet, Illumina's company, culture and vibe was just a disconnect for me. It never really felt like a community or even welcoming to me. All the other companies that I worked for, there was transparency and cross departmental collaboration. At Illumina, it was like pulling teeth to get any assistance from marketing, product managers, technical support, customer service, fulfillment, and logistics. Nobody ever wanted to help each other. Each department seemed to be against each other. Never felt a collaborative effort. It was a very self serving or self preservation type of company culture. I guess it is understandable when I saw some colleagues fired out of the blue. If you see something like that, you probably want to keep very busy and your head down. As many other reviews here, I would have to agree that upper management has a deficiency in leading and growing this company.

    The sales teams were made mostly from people that have no science or biotech experience at all. How can your front line representatives sell an instrument when they have never worked in a lab or have zero understanding of the up or downstream processes that the instrument is going to fit into. There was one week of training but it was more like them turning on a fire hose. Trying to cram everything into one week. Online self training was also idiotic. Those that did not have previous scientific or biotech industry background didn't have a chance.

    Advice to Senior ManagementHire experienced and educated sales professionals.

    Protect your employees first. Use layoffs as a last resort effort vs. a tool to protect your job because you missed an earnings call.

    There is probably no right way to lay people off but CEO Jay and upper management, please don't joke, smile and shake employees hands as you lead them into a corporate layoff meeting.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Unfair treatment to contractors

    Anonymous Employee (Current Employee)
    San Diego, CA

    ProsComparatively, Contractor gets good hourly pay.

    ConsContractor is not allowed to use the gym and not the shower room. So they say company gym cannot cover contractor safety. BS! We can just sign the wavier. However, permanent employees need to sign the wavier, too. So if you normally exercise in the morning, or after work, contractor position at illumina will just make you feel miserably unfair.
    The whole company setting limits the networking and feeling equality for contractors. Being a contractor feel sucks! You will hear, "I'm sorry, you are not allowed to (gym/meeting/etc.)..., since you are a contractor" a lot. It just feels horrible. NOT feel like a part of the company at all.

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    • Approves of CEO

    8 people found this helpful  

    Don't let the great products fool you

    Anonymous Employee (Former Employee)

    ProsIllumina has cutting edge products and is #1 in every market that it competes in.

    ConsIllumina suffers from executives who have not grown with the scale of the company and therefore think they are better managers/leaders than they are. It is much different to manage 100 employees vs. thousands. Execs need to lead by example and inspire others for the demanding work they place on their employees desks. The company is a bit of a country club where the execs reward each other and are very demanding of their employees with little rewards other than the stock price continuing to go up. I remember asking an exec one time if we should benchmark against other companies and their response was "We don't need to benchmark, we're Illumina." Overall I would descrite the culture as stuffy, arrogant with a depressing work environment.

    Advice to Senior ManagementDouble-down on process and leadership. Hold your executives accountable include getting feedback from their employees.

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    2 people found this helpful  

    Average

    Anonymous Employee (Current Employee)

    ProsGood benefits. Great products. My direct coworkers were nice. Very consistent 9 to 5 kind of job.

    ConsDidn't see much growth. Hayward felt like the step-child of the company, always had to prove that we were worthy.

    No, I would not recommend this company to a friend

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    No Work Life Balance

    Senior Software Engineer (Former Employee)
    San Diego, CA

    ProsLocation of company
    Campus environment
    Facilities
    On-site gym with multiple cafes
    Equipment provided to employees for their use

    ConsAll work, all the time, all day, night, weekend long
    No career development from what i can see, just a lot of smoke and mirrors
    Incredibly elitist and arrogant attitudes by most of management
    Management acts as though its a privilege for anyone to work there
    Micro management all the time

    Advice to Senior ManagementWe have a life outside of Illumina
    There are other companies just as good
    Stop your self-centered focus on your equity
    Trust employees
    Recognize technically sharp managers are not the greatest of people leaders

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    R&D Development

    Development Engineer (Current Employee)
    Hayward, CA

    ProsFast paced & hectic at times.

    ConsLot's of politics and favoritism. A company in decline technologically.

    Advice to Senior ManagementRemember the days when the people that brought you innovation were held in high regard? What happened?

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    hell in genomic paradise

    R&D (Former Employee)
    San Diego, CA

    ProsIt is a great place if you want to make a contribution in the development of genomic technologies that will have a real impact in society

    ConsUnfortunately, the company suffers poor management. There is lack of recognition, you have to work long hours, the culture and values only exist in paper.

    Advice to Senior ManagementStart considering employees humany suffer beings

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A waste of time if you are a mid-level+ employee

    (Former Employee)
    San Diego, CA

    ProsYou get to work with a lot of smart people, and the amenities of the new campus are great. This is an ideal company for someone that is fresh out of college that still needs to gain skills and be micro-managed.

    ConsThe worst middle management I've ever had in my professional career, the work life balance. A lot of politics.

    Advice to Senior ManagementPlease work on your middle management issues, and realize that seasoned employees that have several years experience don't need to be micor-managed.

    No, I would not recommend this company to a friend

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    Quality of the products are dropping

    Manager (Current Employee)
    San Diego, CA

    ProsGreat people and fun work

    ConsIt has changed from a start up to bean counter central

    Advice to Senior Managementreduce the number of projects. Effort is too scattered

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Disappointed

    Anonymous Employee (Former Employee)
    San Diego, CA

    ProsFast pace and cutting edge technology

    ConsLack of teamwork, poor management leadership and guidance, does not promote work-life balance, and a CYA environment

    Advice to Senior ManagementEither develop or hire personnel in middle management

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