Illumina Reviews

Updated August 12, 2014
Updated August 12, 2014
141 Reviews
3.9
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Illumina CEO Jay Flatley
Jay Flatley
105 Ratings

Review Highlights

Pros
  • Fast paced, well well-thought our solutions/processes (in 13 reviews)

  • You get to work with a lot of smart people, and the amenities of the new campus are great (in 12 reviews)


Cons
  • No work/life balance, challenging to get ahead with all the great people (in 19 reviews)

  • No work life balance, getting more bureaucratic (in 6 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Weird

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Support Engineer  in  San Diego, CA
    Current Employee - Systems Support Engineer in San Diego, CA

    I have been working at Illumina

    Pros

    Great people to work with

    Cons

    Asses are running the company into the ground.
    It will be a $ 25 stock until it goes under

    Advice to ManagementAdvice

    Get someone who knows how to run a business

    Disapproves of CEO
  2. 1 person found this helpful  

    Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Applications Scientist  in  San Diego, CA
    Current Employee - Field Applications Scientist in San Diego, CA

    I have been working at Illumina

    Pros

    Cutting edge technology. Name brand recognition. Geographically small territories. Pay is competitive.

    Cons

    Extremely political. Lots of blame game, while not supporting field employees. No trust in employees by management. Promotion only happens for older pre-sequencing employees, regardless of performance. Customers also feel alienated by rapid product changes.

    Advice to ManagementAdvice

    Fire the support management. Theyve created a toxic environment.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Needs to improve environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Illumina

    Pros

    The company has some very interesting technology that is leading edge and some employees are very good to work with in a team atmosphere

    Cons

    The downside is that some employees are just looking out for themselves and is not part of a team with citing and talking behind your back when they get a chance; in addition, management needs to improve with treating employees with good ethics and understand that certain employees have families and life after work.

    Advice to ManagementAdvice

    Senior management would need to create a workplace that has a balanced work/life and become agents that create a work environment that promotes good ethics and healthy work atmosphere for growth.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Very distasteful experence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manufacturing Department Worker At Illumina HQ  in  San Diego, CA
    Former Employee - Manufacturing Department Worker At Illumina HQ in San Diego, CA

    I worked at Illumina

    Pros

    Benefits package and PTO seem fair.

    Cons

    Opportunities for professional growth at Illumina.Does not happen unless someone likes you personally.
    Recognition and praise you receive when you do a good job. Is not happening they only group you together for a brow beating.
    Fairness in how promotions are given and people are treated. This is very bad, they only give out promotions based on favoritism and politics.

    Work/ life take a beating .Very political place. Toxic bosses.

    Advice to ManagementAdvice

    At some point insider politics and the good old boy environment will be bad for your bottom line take action now it may coast you later.

    Good place for an undercover look from the inside.

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    The experience still haunts me sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not Applicable  in  Cambridge, East of England, England (UK)
    Former Employee - Not Applicable in Cambridge, East of England, England (UK)

    I worked at Illumina full-time for more than 3 years

    Pros

    It is a progressive company which issue shares to tie you into your role. So you can see how much effort you put in to how the company grows. In this respect, it gives you a sense of achievement overall. It is also one of those "life time opportunity" to be within a technologically forefront company. When I left university, I aspired to be in such a company. I came into this company mid-way through my career. There was a semi-friendly culture, but it conflicts with one's loyalty as the organisational chart kept changing.

    Cons

    The turnover rate was quite high. As I joined after the merger, and there was a period of respect between all colleagues, until you start to see individuals being taken out of the running. Then some kind of culling occurred for some reason. I was also caught up in the political organisational changes, such that I felt very marginalised, and also disrespected. I also realised that my contribution within those long email chains, often advices or trialed and tested solutions that came from years of experience from my side, was then taken as some kind of new ideas or achievement on the US side. It often were from the sales team who were more aggressive and came across as running the company to be honest ! It really was about US HQ, and no actual understanding of contribution on the Europe side at all. People got more annoyed as their contributions were not acknowledged and skillsets were stripped away. Or rather, "copied" away. It is one thing if you made clear who was in a project and who was not. But when the boundaries are so undefined, then yes, it seems almost like setting up the employee to fail.

    Advice to ManagementAdvice

    I like you to know that, you managed to take away some of the very well respected managers who grew the original small companies before the big merger. That was a very big mistake. You potentially had some of the very wise and solid professionals who stood strong in this industry and ensured the security of the company, and you let this be mismanaged away by some very disrespectful and arrogant, and untrained under mid-30s professionals. Some of approaches used were even unlawful !

    I was surprised to find out that another colleague also took out a loan to supplement actual business trips to sell the products, and we are still in debt due to this. The salary was unjustified. Looking back in hindsight on Glassdoor here allowed me to see how naive some of us were in reality. You did not even look after the basics right. Allowing employees the most basic tools, without impacting their own personal and financial statuses.

    Also, you overworked your operations staff such that, I saw one woman fainting because of meeting your quarterly goals. Please ask yourself whether you are a true ethical company or not. Because if you were, then the ethical aspect starts on the inside, and that also mean following the employment laws ! Working under a set number of hours and no more, and bringing in health and safety laws too without burning out your own employees. Instead of perfecting some of the needed basics to keep employee happy and healthy in a steady way, the emphasis were put on the bottomline.

    I would also check the ethics and the professionalism of some of your senior IT managers. As I understand that a few of them joined and migrated from another bio-tech company. Yet, I saw one male manager who was absolutely unprofessional and harassed a young intern verbally, such to a high extent that, he rechallenged him back with a knife ! This was during a company meal,on an off site support trip. What kind of people are you hiring ? This is not the kind of company that I want to work for. And yes, this same high level Director just saw Jay as a face of the company and no more. Well, at least I believed in science, and I believe in what Jay say ! There is a huge difference between those who are from science backgrounds and believe in the company to those who just want the prestige and the title or the money.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Experience that is comparable to that of a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Illumina full-time for more than 3 years

    Pros

    Top performer financially in the industry. Genomics is a great field to get into as the technology develops and there will be an ever increasing demand worldwide.

    Cons

    Trying my best not to sound like another “disgruntled” employee, there are very serious and legitimate work issues and experiences I had with this company. As far as a workplace goes, a one star review is appropriate for Illumina. My time at there can be best described as torture and unbearable, with treatment being terrible and outright unfair and unethical. As a place to work, it is the absolute worst I have seen, and I am no stranger to tough, high expectation environments. Little reward with unreasonable expectations where your ability to make political alliances matters 100%, and work and quality are not even considered. 72 hours a week or so and no work life balance is requested of you as standard operating procedure. Be prepared to be abused for the privilege of working 72 hours a week, as working that much (or more) for this company gains you nothing unless you are a part of the popularity management clique. Most of the mid level managers do not know the industry and are encouraged to push their employees to the breaking limit, rather than foster and reinforce teamwork and quality work. Executive staff at this company are amongst some of the most despicable human beings I have ever met (meaning zero ethics, no consideration of their employees, only concerned with making numbers, no care for quality of work, end products, customer satisfaction, or employee treatment).

    As a side note at the mid level, be prepared to deal with no one ever willing to take responsibility for their own work, or no one ever willing to make a decision and stand by it for fear of repercussions from above.

    Don’t be fooled by the recent influx of five star reviews. Illumina HR is coming in here and posting fake positive reviews. They are using buzzwords from the Illumina Core Values and other Illumina HR documentation. One review before this one says to pass this place up…and I couldn’t agree more.

    Advice to ManagementAdvice

    You should have let Roche acquire you if not for the sake of creating some operational stability and foresight. Greed of management is really the only thing that is clearly showing through, and as a result company is not doing as good as it has before.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Dreadful experience due to management.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Illumina

    Pros

    Compensation is good, don't know about benefits

    Cons

    Heavy Micro Management. To many levels of supervisors, managers, directors. Terrible employee onboarding.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Worst working experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Illumina full-time

    Pros

    excellent facilities, great location, extensive infrastructure, great Information Technology support, great diversity. the administration and human resources and almost anyone NOT working in scientific or technical areas are phenomenal

    Cons

    absolutely no career potential. no attention to detail or quality. pathetic research and deveopment. completely ignorant of industry standards. no clear direction, vision or competencies within the management structure. very short sighted.

    Advice to ManagementAdvice

    get rid of all the middle managers that have no idea what they are doing. recognize quality, honesty, hard work, experience, dedication and character. place company culture and employee happiness at the forefront.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Long journey

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Illumina full-time

    Pros

    Young culture, can be fun, lots of potential, on site gym, cafeteria, nice amenities

    Cons

    No work life balance, getting more bureaucratic

    Advice to ManagementAdvice

    Most management are nice and have good intentions. Planning dept needs to get their act together

  11. 3 people found this helpful  

    Worst...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior FSE
    Current Employee - Senior FSE

    I have been working at Illumina

    Pros

    Excellent technology
    Leader on the market

    Cons

    -very toxic environment !!!!!!!!!
    -no salary reviews( if ou don't count 1-2%)
    -lower management needs improvement immediately

    Advice to ManagementAdvice

    -read employee's reviews

    Doesn't Recommend
    Approves of CEO

Worked for Illumina? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.