Imagetec Reviews

Updated August 22, 2014
Updated August 22, 2014
28 Reviews
2.9
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Rich Normann
11 Ratings

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Run, don't walk away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Rosemont, IL
    Former Employee - Sales in Rosemont, IL

    I worked at Imagetec full-time for less than a year

    Pros

    There are none, can't think of one!

    Cons

    Comp plan a joke, they actively cultivate an atmosphere of fear for your job, absolutely no respect given to employees
    Service is a joke
    Lies are rampant

    Advice to ManagementAdvice

    Start over

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Do not work here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Imagetec full-time for more than a year

    Pros

    No pros, unless you are desperate and need to get a small paycheck while you look for another job.

    Cons

    Management does not care about employees. Boiler Room Mentality. Churn and Burn employees.

    Advice to ManagementAdvice

    No advise, because they wouldn't listen.
    They have been running the business the same way for 20 years. As long as the C Level and partners make money, they do not care about anyone else. Why should they change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Worse Company I ever worked for, I have to get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Imagetec

    Pros

    There is absolutely nothing good about this company.

    Cons

    Upper Management is the worst and they are all liars and a crooks. They are only out for his own personal gain, and will stab anyone in the back to do that. The car allowance does not even cover the gas.

    Advice to ManagementAdvice

    Dump all of upper management,and get a heart.. Rebuild based on a solid foundation of sales people, good training and understanding the employees needs.. Give every one an equal chance. You proballly will reduce the turnover and build a solid company, not a fly by night operation.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Pushed out the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administration  in  McHenry, IL
    Former Employee - Administration in McHenry, IL

    I worked at Imagetec

    Pros

    Pay at the time was competitive.

    Cons

    There was no work/ life balance. Higher management is in it for only themselves. Never trained properly in position, then let go. Was let go illegally- due to the company not wanting to pay while on maternity leave. There is a lot of workplace drama, even if you don't want to get sucked in you will. Better to find a different job. Management doesn't allow themselves to see what is going on underneath them and fix it, they just look the other way while you grovel for your pay.

    Advice to ManagementAdvice

    Care about your employees and really get to the heart of who you have employed in upper management. Make sure they are really taking the time to train the new hires so that they know what is expected of them. Put another policy in place for dismissing someone rather than paper pushing from behind the scenes. The job environment isn't high school! If you don't want a high turnover then research why people are leaving and alleviate those issues. Not the people you hire who are doing their jobs. And last but not least- get a course in being a CEO or manager. Maybe that will tell you how to act towards employees and not play favorites. Benefits are great- but office morale needs to come up- with it the office culture needs to change, as well as making sure there is positive reinforcement for personal growth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Not the company to keep my professional moral standards in check

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician  in  Naperville, IL
    Current Employee - Service Technician in Naperville, IL

    I have been working at Imagetec full-time for less than a year

    Pros

    Meeting new people and setting up relationships with repeat customers. Always something new and different each day, and always at somewhere different each day.

    Cons

    Too much driving of personal vehicle, mostly too much bad routing. How company runs their bonus program for call backs is more of a punishment for technician and doesn't help customer, it only creates more service calls due to technicians "rigging" machines to work instead of ordering parts. Too many late nights, very stressful days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Nightmare of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Imagetec full-time for less than a year

    Pros

    Hired as sales rep. Worked for less than a year. Selling copiers for this company is very dificult. The only pro is that they offer multiple manufactures.

    Cons

    Entire sales staff in all branches turned over during my tenure. Mostly thru termination but even the good sales people left. Sales people are put under mountains of stress to make hundreds of calls per week using the same crm lists that have been called on for years. Asked more times than I could count from companies to take them off of the call list. Even current customers seemed to want to look elsewhere when their contract was up from poor overall service. Didn't seem as though there was a single sales person that I talked to that wasn't looking for a job. If this is your first opportunity at a sales job or if you are a seasoned veteran in this industry, do yourself a favor and look elsewhere, as you will be in the coming months if you accept a position here.

    Advice to ManagementAdvice

    The branch sales managers are changed just as often as the account managers. The owner should look at the upper sales management and make a change there. It would go a long way to keeping people on board and not always scared for thier jobs. It is not a healthy work environment.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Unbelievably Unfair Company, to the point that it is a dictatorship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  McHenry, IL
    Current Employee - Anonymous Employee in McHenry, IL

    I have been working at Imagetec full-time for more than a year

    Pros

    Nice facilities (Curb Appeal Of Building)

    Cons

    The curb appeal draws you into a mess. Senior Managers are unbelievably unattached to reality. Goes from the Owner, VP's and Managers. Nepotism runs rampant as well. The decision makers are all related. So you are in trouble from the minute you walk in the door and meet HR. Managers are all just robots spewing the insane that comes from above. Like most companies they only care about making money, which is a good thing, but it is at the expense of the employees. Good people come, make a strong effort to do well, but if you share an opinion, or voice anything that they do not want to hear you are done. Most sensible people with successful previous employment history do not stay here as the environment is very non promotional and very dictatorlike. You just don"t matter here. I have made a point of letting everyone I know not to buy or do business from this organization or its affiliates. Stay Away From This Company.

    Advice to ManagementAdvice

    Attend seminars where successful senior managers are doing well and making progress in these difficult times. None of you have any idea. You have the wrong people in the roles they are in. You do not have any positive, creative, successful upper managers.

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Recent DEVRY and ITT Technical grads, Do yourself a favor and stay far away from this company at the Career Fairs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician  in  Chicago, IL
    Former Employee - Service Technician in Chicago, IL

    I worked at Imagetec full-time for more than 3 years

    Pros

    You will become exceeding well at troubleshooting. For the reason that this company will try to get you to do as many service calls as possible, force you to fix machines you have not been trained on or for that matter have ever seen before. Since there is not much guidance or help from senior techs, you will basically train yourself, so I could not imagine a bigger fire to be thrown into than working here.

    Cons

    The upper management of this company will straight up lie to your face. Their style of management is not even management, it is straight up scare tactics. They will try to entice you with a future by showing you their so called "Career Path". This is a lie, they do not care for you or your future, all they care about is there bottom line, cheap labor, and not spending a dime. You will be hired for a sub par starting salary. Raises are non existent. You will be paid by monthly, this means 2 pay checks a month. They will switch insurance carriers every year, you will pay a good portion of your salary to insure yourself, and much more to insure a family of 4. Extremely high turnover rates for their part timers, full time techs, sales reps, and even management, I do not need to get into the overall attitude of the employees, read the other reviews for this. Due to this overall attitude shared by all employees, customers actually grow to hate this company.

    Advice to ManagementAdvice

    Stop all of the lies. Be straight up to potential employees about what this company actually is, if they except the position after the truth, your turn over rate may actually go down.

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at Imagetec

    Pros

    The account reps are real hard working

    Cons

    the management is by far the worst I have experienced.

    Advice to ManagementAdvice

    There needs to be a change

    Doesn't Recommend
  11. 2 people found this helpful  

    Purgatory run by minions. Sleezy managers. Clients don't matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales  in  Naperville, IL
    Former Employee - Sales in Naperville, IL

    I worked at Imagetec

    Pros

    Starting base is better than average for industry, but don't expect to reach sales & profit quota to earn any real commisions as their out cost is higher than competitors proposals.

    Cons

    terrible customer service which would give you current clients to call on, if they respected territories that is. they just give you outdated lists from which to robodial. They have at least 20x former employees as current employees. Few have 1 yr tenure.

    Advice to ManagementAdvice

    no one sticks around long enough. they hire has-beens from the outside.

    Doesn't Recommend

Worked for Imagetec? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.