In-N-Out Burger

  www.in-n-out.com
  www.in-n-out.com
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In-N-Out Burger Reviews

Updated September 13, 2014
Updated September 13, 2014
241 Reviews
4.3
241 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
In-N-Out Burger President Lynsi Martinez
Lynsi Martinez
138 Ratings

Review Highlights

Pros
  • Friendly coworkers, great pay, great place for a part-time gig (in 32 reviews)

  • Good Pay, great learning experience, teaches good work ethic (in 26 reviews)


Cons
  • Fast-paced, which can get very difficult, especially in my store, which is just off the freeway (in 12 reviews)

  • Selective of full time candidates (in 9 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    In N Out Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at In-N-Out Burger part-time for more than a year

    Pros

    -Great pay!
    -Great hours!
    -Extremely flexible schedule

    Cons

    -EXTREMELY strict
    -Extremely Busy
    -Never off on time.
    -Favoritism
    -Rude behavior from managers/coworkers never was corrected.

    Advice to ManagementAdvice

    This is a company who definitely knows what the definition of quality is. The benefits employees receive are very generous. Although, while working here I never was able to say I had fun. If i were to stop for 10 seconds or were to quickly chat with a coworker or even accidentally drop something the biggest deal would be made out of it. I think people there have the idea that you aren't able to have fun and get a sufficient amount of work done at the same time. Also, if I get to work on time I expect to be let off on time, my whole life does not revolve around this job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Very political but a good college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at In-N-Out Burger full-time for more than 3 years

    Pros

    - Great pay for students
    - Flexible Hours
    - Company picnics and sporting events
    - For the most part hires very pleasant and enjoyable people

    Cons

    - Upper management (DM's and even store managers) are out of the loop on both good and bad performance issues
    - Very political once you reach level 7 on up ...promotions were about 90% politics and 10% actual performance
    - Not exactly an intellectually stimulating environment...hard to work for some managers when you feel you can't learn anything from them (see previous point)
    - Felt that many changes in company procedures were the result of a DM or RM trying to put their name on something, rather than the new procedure actually being beneficial

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Overall pretty good, but kind of stressful because of the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Mill Valley, CA
    Former Employee - Associate in Mill Valley, CA

    I worked at In-N-Out Burger part-time for more than a year

    Pros

    The pay is great in comparison to other fast food gigs. Free meals everyday of work (my favorite part), the hours are flexible i you know your schedule ahead of time. Training to move up was pretty good, and with just hard work you can move up.

    Cons

    managers were sometimes hard to deal with, and obviously set the schedule for their selves. The were mostly on he grill, thus when you were knew you had to rely on other new guys.

    Advice to ManagementAdvice

    Focus more on dividing your managers on basics and have that be a priority.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    good people, good food, stressful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at In-N-Out Burger full-time for more than 8 years

    Pros

    work with a lot of great people, fast paced, family atmosphere, everyone starts from the bottom, pay is very good given the industry. several company functions throughout the year.

    Cons

    as a manager, a lot of performance goals are unrealistic. if you serve the customer they way they want you to, you're going to miss a lot of your goals. job can be pretty stressful. politics game is played quite a bit. work/life balance is nonexistent, you find the majority of your friends are people you work with. only one weekend off per month (until you become manager of your own store, then you get a max of two per month). rotating schedule is either 8-6pm or 430p to 2a (which is sometimes followed by a 10a-630p), and day and night shifts happen all in the same work week. if you have a child, work/life balance is harder to balance.

    Advice to ManagementAdvice

    straighten out scheduling to help create a better work-life balance. tone down unrealistic expectations if performance goals aren't going to be adjusted either.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fun and some nice perks but low quality of life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shiftperson
    Current Employee - Shiftperson

    I have been working at In-N-Out Burger full-time for more than 10 years

    Pros

    It's a fast paced environment, especially in high volume stores and time goes by quickly. They offer fun activities and perks like company picnics and events.

    Cons

    "Work/life balance" is a foreign concept. You're expected to be available for work at a moments notice and to put it before everything else, including family or other obligations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    great people, hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at In-N-Out Burger full-time for more than 8 years

    Pros

    industry leading pay, work with a lot of great people, culture

    Cons

    performance goals often conflict with company expectations for cleanliness and service standards. the politics game played often. stress levels can often be high.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It pays well but it isn't easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level IV
    Former Employee - Level IV

    I worked at In-N-Out Burger part-time for more than 3 years

    Pros

    The pay above minimum, some co-workers

    Cons

    Not a lot of training, co-workers and managers can be extremely rude, customers constantly treat workers with disrespect and you actually have to put up with it with a smile on your face, being told to constantly smile and talk with a high pitched influx in your voice

    Advice to ManagementAdvice

    Actually try training your workers not just sending them off having no idea what to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Level I  in  Newhall, CA
    Current Employee - Associate Level I in Newhall, CA

    I have been working at In-N-Out Burger part-time for less than a year

    Pros

    As a starter and as my first job, I get great pay, free meals on break, and get to meet great people.

    Cons

    Managers are a little passive when I casually report a conflict with another associate (example: another associate will rudely boss me around as well as rudely be sarcastic with me when it is only a managers place to explain what I should be cleaning up and so forth. The manager lets it happen). Some co-workers are not very accepting and rude; they always try to get me in trouble/written up. Applied for a part-time job asking for at least 18 hours a week - scheduled for one day a week, sometimes only for three hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Ok for a starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at In-N-Out Burger part-time for more than 3 years

    Pros

    The atmosphere is laid back compared to other jobs. Easy to get time off if you need a flexible schedule.

    Cons

    Management is so young, and so flaky. Lots of playing favorites, lots of partying with associates.

    Advice to ManagementAdvice

    Choose your managers wisely, focus on their behavior more inside AND outside of the restaurant.

    Neutral Outlook
    No opinion of CEO
  11.  

    High stress with OK pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate  in  Long Beach, CA
    Former Employee - Store Associate in Long Beach, CA

    I worked at In-N-Out Burger part-time for more than a year

    Pros

    Who doesn't love In N Out?
    It's a great place to work at if you're a high school student or even a college student. The company itself is great and they appreciate their associates. You can even get dental/eye insurance as a part-time associate for a small fee.

    Cons

    Very high stress and it's not recommended for those with a nervous/anxious persona. You will not stop moving and the customers are allowed to treat however they want.
    They're not always flexible when it comes to scheduling and some managers may be too overbearing.

    Advice to ManagementAdvice

    - The customer is not always right.
    - Keep an eye out for EQUAL promotional opportunities for everyone, especially if they are hired at the same time.

    Recommends
    Neutral Outlook
    Approves of CEO

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