In-N-Out Burger

  www.in-n-out.com
  www.in-n-out.com

In-N-Out Burger Reviews

Updated November 19, 2014
Updated November 19, 2014
274 Reviews
4.2
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
In-N-Out Burger President Lynsi Martinez
Lynsi Martinez
161 Ratings

Review Highlights

Pros
  • Hours are great, fast paced work never a dull moment so work goes by fast, Great pay starts at (in 45 reviews)

  • Good Pay, great learning experience, teaches good work ethic (in 30 reviews)


Cons
  • long hours, hard work , very fast paced, dealing with difficult customers (in 19 reviews)

  • Hard to become a full time worker, due to them being required to offer health benefits after a certain amount of hours (in 12 reviews)

More Highlights

35 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    level 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level II in San Diego, CA
    Current Employee - Level II in San Diego, CA

    I have been working at In-N-Out Burger part-time (less than an year)

    Pros

    great pay. great co workers. great team work if you know how to work as a team.

    Cons

    training is offered to the favorite one first. same with recognitions in store meetings and hours in the schedule. you could get few hours a week while the fav get full time and nice hours.
    most of the customers are rude in this store.

    Advice to ManagementAdvice

    i think store managers should support all of their employees the same way and respect should be there all the time.
    when I saw my manager discussing with my co worker (who could be his mother) in a childish way, I lost respect for him. I do not know how such an immature person could be a store manager. well, I guess mistakes happen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    it is a fast paced and they have high expectations for there employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at In-N-Out Burger part-time (more than 3 years)

    Pros

    The pay overall is helpful

    Cons

    fast paced and sometimes a little bit demanding they like to take advantage of the weak ie., the people that don't have that much of experience

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    In N Out Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at In-N-Out Burger part-time (more than an year)

    Pros

    -Great pay!
    -Great hours!
    -Extremely flexible schedule

    Cons

    -EXTREMELY strict
    -Extremely Busy
    -Never off on time.
    -Favoritism
    -Rude behavior from managers/coworkers never was corrected.

    Advice to ManagementAdvice

    This is a company who definitely knows what the definition of quality is. The benefits employees receive are very generous. Although, while working here I never was able to say I had fun. If i were to stop for 10 seconds or were to quickly chat with a coworker or even accidentally drop something the biggest deal would be made out of it. I think people there have the idea that you aren't able to have fun and get a sufficient amount of work done at the same time. Also, if I get to work on time I expect to be let off on time, my whole life does not revolve around this job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Very political but a good college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at In-N-Out Burger full-time (more than 3 years)

    Pros

    - Great pay for students
    - Flexible Hours
    - Company picnics and sporting events
    - For the most part hires very pleasant and enjoyable people

    Cons

    - Upper management (DM's and even store managers) are out of the loop on both good and bad performance issues
    - Very political once you reach level 7 on up ...promotions were about 90% politics and 10% actual performance
    - Not exactly an intellectually stimulating environment...hard to work for some managers when you feel you can't learn anything from them (see previous point)
    - Felt that many changes in company procedures were the result of a DM or RM trying to put their name on something, rather than the new procedure actually being beneficial

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Overall pretty good, but kind of stressful because of the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Mill Valley, CA
    Former Employee - Associate in Mill Valley, CA

    I worked at In-N-Out Burger part-time (more than an year)

    Pros

    The pay is great in comparison to other fast food gigs. Free meals everyday of work (my favorite part), the hours are flexible i you know your schedule ahead of time. Training to move up was pretty good, and with just hard work you can move up.

    Cons

    managers were sometimes hard to deal with, and obviously set the schedule for their selves. The were mostly on he grill, thus when you were knew you had to rely on other new guys.

    Advice to ManagementAdvice

    Focus more on dividing your managers on basics and have that be a priority.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good people, good food, stressful environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at In-N-Out Burger full-time (more than 8 years)

    Pros

    work with a lot of great people, fast paced, family atmosphere, everyone starts from the bottom, pay is very good given the industry. several company functions throughout the year.

    Cons

    as a manager, a lot of performance goals are unrealistic. if you serve the customer they way they want you to, you're going to miss a lot of your goals. job can be pretty stressful. politics game is played quite a bit. work/life balance is nonexistent, you find the majority of your friends are people you work with. only one weekend off per month (until you become manager of your own store, then you get a max of two per month). rotating schedule is either 8-6pm or 430p to 2a (which is sometimes followed by a 10a-630p), and day and night shifts happen all in the same work week. if you have a child, work/life balance is harder to balance.

    Advice to ManagementAdvice

    straighten out scheduling to help create a better work-life balance. tone down unrealistic expectations if performance goals aren't going to be adjusted either.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fun and some nice perks but low quality of life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shiftperson
    Current Employee - Shiftperson

    I have been working at In-N-Out Burger full-time (more than 10 years)

    Pros

    It's a fast paced environment, especially in high volume stores and time goes by quickly. They offer fun activities and perks like company picnics and events.

    Cons

    "Work/life balance" is a foreign concept. You're expected to be available for work at a moments notice and to put it before everything else, including family or other obligations.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    great people, hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at In-N-Out Burger full-time (more than 8 years)

    Pros

    industry leading pay, work with a lot of great people, culture

    Cons

    performance goals often conflict with company expectations for cleanliness and service standards. the politics game played often. stress levels can often be high.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It pays well but it isn't easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level IV
    Former Employee - Level IV

    I worked at In-N-Out Burger part-time (more than 3 years)

    Pros

    The pay above minimum, some co-workers

    Cons

    Not a lot of training, co-workers and managers can be extremely rude, customers constantly treat workers with disrespect and you actually have to put up with it with a smile on your face, being told to constantly smile and talk with a high pitched influx in your voice

    Advice to ManagementAdvice

    Actually try training your workers not just sending them off having no idea what to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Level I in Newhall, CA
    Current Employee - Associate Level I in Newhall, CA

    I have been working at In-N-Out Burger part-time (less than an year)

    Pros

    As a starter and as my first job, I get great pay, free meals on break, and get to meet great people.

    Cons

    Managers are a little passive when I casually report a conflict with another associate (example: another associate will rudely boss me around as well as rudely be sarcastic with me when it is only a managers place to explain what I should be cleaning up and so forth. The manager lets it happen). Some co-workers are not very accepting and rude; they always try to get me in trouble/written up. Applied for a part-time job asking for at least 18 hours a week - scheduled for one day a week, sometimes only for three hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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