InComm Reviews

Updated March 14, 2015
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3.4
63 Reviews
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InComm President & CEO Brooks Smith
Brooks Smith
51 Ratings

63 Employee Reviews

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  1. InComm Good Company_a bit of a "Boys Club"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Dallas, TX
    Current Employee - National Account Manager in Dallas, TX

    I have been working at InComm

    Pros

    Diverse group of talented and dynamic individuals across all departments
    Opportunity to advance
    Opportunity to transfer to different departments
    Competitive Salary
    CEO smart, shrewd, innovative and is a futurist

    Cons

    Bit of a "boys club" at the top echelon
    Lacks cohesiveness between functional areas
    Engagement above "your level" not encouraged, some managers/senior managers territorial
    Aquire companies but then doesn't know what to do with them or how to leverage

    Advice to ManagementAdvice

    CEO and top management should engage more with staff.
    Have more events that allows for staff to build relationships outside of partner summit events
    Involve more lower level employees/account managers in partner summit

    Recommends
    Positive Outlook
    Approves of CEO
  2. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern - Hourly in Atlanta, GA
    Current Intern - Intern - Hourly in Atlanta, GA

    I have been working at InComm as an intern (less than a year)

    Pros

    It has been a great company to work for. Everyone is very nice and will do their best to help you. I have learned a considerable amount while in this internship and have enjoyed the experience.

    Cons

    Sometimes there is a breakdown in communication between departments, bosses, coworkers, etc. However, these issues are being addressed and taken care of.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm

    Pros

    Time off policies, great co-workers, and a lot of support. No two days are the same.

    Cons

    Interdepartmental communication. Not many cons other than that.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Fast growing company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm

    Pros

    Flexible working hours
    Friendly managers
    Easy going environment

    Cons

    Not too sure of your role when first hired
    No clear training program

    Advice to ManagementAdvice

    Keep doing what you're doing but place a little more focus on initial training for all new employees to teach them the InComm way.

    Recommends
    Positive Outlook
  6. Pluses and minuses, but Portland office definitely a plus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at InComm full-time (more than 3 years)

    Pros

    Well funded (not likely going out of business any time soon), resources for travel and communication with existing and potential customers, good office culture in Portland. The Portland group has strong technical skills, and generally are aligned with where things need to go to improve after years of being a startup / technical debt accrual. Has all of the standard "perks" associated with being a startup (snacks, catered lunch on Thursdays) and a very easy going office environment.

    Cons

    Big mismatch in vision between Corporate (Atlanta) and Portland (Digital). Portland group is digital focused and has a hard time finding its identity sometimes. Difference in cultures reflected in compensation packages and recruiting strategies, which makes hiring difficult. Lack of accountability results in a lot of dead weight.

    Advice to ManagementAdvice

    Work on a strong vision for what the company is, and how the Portland office fits into that vision. Be transparent with communication, and work on creating a culture of accountability to the organization and one another.

    Recommends
    Positive Outlook
  7. Portland's InComm Digital is a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Portland, OR
    Current Employee - Quality Assurance Engineer in Portland, OR

    I have been working at InComm full-time (more than a year)

    Pros

    Fun and Collaborative environment
    Provided coffee, snacks, and one lunch per week
    Big Pink Location with a view, bicycle parking, and showers

    Cons

    Vacation Policy is limited
    No Gym benefit for Portland employees

    Recommends
    Positive Outlook
    No opinion of CEO
  8. InComm Digital in Portland has all the best of a tight-knit start up with stability/backing of an established company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software in Portland, OR
    Current Employee - Software in Portland, OR

    I have been working at InComm full-time (less than a year)

    Pros

    Friendly, fun, casual atmosphere. Get things done and have fun doing it.
    Smart/enthusiastic team members.
    Great downtown location in Big Pink.
    Technology group runs as a very flat organization, with a lot of autonomy, encouraged to try new things.
    Co-located, cross-functional agile teams.
    Focused on hiring "A-team" players

    Cons

    Some interactions with the larger parent company can be slow/frustrating.
    Compensation lacks equity component.
    If you're a "heads-down" kind of person, the open atmosphere can get distracting at times (requires headphones).

    Advice to ManagementAdvice

    Continue to hire the best and empower/trust them to get the job done!

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great place to grow your technical skills and work with fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at InComm full-time (more than a year)

    Pros

    Minimal bureaucracy in a fast growing company.
    Great people and culture.
    Bike parking and showers in the office.

    Cons

    Not enough elevators for bike commuters.

    Advice to ManagementAdvice

    Don't get distracted from the core business.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Only The Strong Survive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm

    Pros

    Ample opportunity for growth and promotion across departments. If the right people are fighting for you, you can increase your pay substantially in a short amount of time. Great place to learn new skills and try out new roles.

    Cons

    Can be an extremely hostile, unprofessional work environment. High trend of favoritism within departments that results in many unqualified employees getting promoted. Entrepreneurial spirit forces a "get it done at whatever cost" mentality which makes people defensive, combative and many times pushy with partners/customers.

    Advice to ManagementAdvice

    Make it mandatory for every manager to undergo 360 coaching; discourage favoritism; hire from within first.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. Great environment and team in Portland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at InComm full-time (more than a year)

    Pros

    The team here is fantastic. I work with a lot of intelligent and innovative developers who are constantly refining their skills. The business is growing rapidly and there is a lot of support from Atlanta (Corporate HQ). The payments space is evolving quickly and we are out ahead of the competition. We have a good age mix in the office and very good rapport. Also, the downtown location is great and allows for easy access to activities, food, and public transit.

    Cons

    Sometimes the nature of the work requires me to stick around to solve Production issues but that's to be expected because it is Retail. Not a whole lot to complain about.

    Advice to ManagementAdvice

    Don't lose the cultural identity in the Portland office. As we move to a more mature organization, when we start with stodgy methodologies and pull back on social events, people have alternatives. It hasn't happened but I've seen it happen far too many times.

    Recommends
    Positive Outlook
    Approves of CEO

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