Ingram Micro
3.3 of 5 214 reviews
www.ingrammicro.com Santa Ana, CA 5000+ Employees

Ingram Micro Reviews

Updated Mar 19, 2014
Ingram Micro – Santa Ana – “Corporate Headquarters”

All Employees Current Employees Only

3.3 214 reviews

                             

87% Approve of the CEO

Ingram Micro CEO Alain Monie

Alain Monie

(92 ratings)

69% of employees recommend this company to a friend
19 Employee Reviews Back to all reviews
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4 people found this helpful  

Terrible experience, I wouldn't recommend my friends and colleagues to come here.

Human Resources (Former Employee)

I worked at Ingram Micro full-time for less than a year

ProsCompany is investing in training, not sure if it has to do with training grants for employers.
Pay is ok if you know how to negotiate but expect to work your butt off.

ConsMy first week, an HR director left-I was skeptical.
20% turnover or more, in two months after I left, 6 other people within department left.
Compliance manager was lazy and slow, does not respond to email.
Company is continuously looking for ways to cut cost and money saving.
I was advised to not come here but I took the risk and after being on the inside, I would not comeback not even for a million dollar.
Too much corporate politics, hard to deal with others that are not good at what their doing and have to figure things out on the fly. Too many of those in the company and these folks have been with the company for years. The smart ones come and leave in the first two years.
Too many to list, my advise is to do lots of research, ask a thousands questions before accept the offer but expect to work here short term.

Advice to Senior ManagementWhy should I give advice to management when they get paid the big bucks and not knowing what the gaps are? Wait..too busy playing politics and collection big pay checks.

No, I would not recommend this company to a friend

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2 people found this helpful  

Fantastic group of talented workers, Awful executive leadership.

Anonymous Employee (Current Employee)
Santa Ana, CA

I have been working at Ingram Micro full-time for more than a year

ProsBy and large, the people I work with are a fantastic and immensely talented group of people. There is a wealth of talent working here.

ConsThe executive leadership is bringing this company into a death spiral. Their idea of cutting costs by $100M is to look strictly at the bottom line and cut the tenured employees, leaving a massive knowledge and talent gap. Communication within the company is non-existent. It's sad that the department that is set to oversee corporate communications has to learn of the company's announcements secondhand from various employees. The company is too focused on increasing its stock price by mergers and acquisitions instead on focusing to fix their internal shortcomings.

Advice to Senior ManagementWith plans to backfill U.S.-based positions in the southeast Asia region (read: The Philippines and India); the company will soon realize that a million button-pushers at a million keyboards will not write Shakespeare for the company. You're creating an environment of fear within your employees which cannot be sustained. We're the world's largest technology distributor. Why is it so hard for us to successfully leverage technology internally?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

A company that does not care about its employee, bottom line first

Senior Purchasing Manager (Current Employee)
Santa Ana, CA

I have been working at Ingram Micro full-time for more than 8 years

ProsNot much, set schedule if you're lucky enough to work in the right department. If you love politics this is a pro of working at Ingram Micro

ConsRestructure every couple of years, meaning layoff every couple of years. Just went through another round of layoff even though they just had a record breaking profit year

-Politics, it's not what you know but more who you're buddy buddy with..

-Lackluster environment, office environment still stuck in 1980s, morale is at all time low due to layoff and incompetent middle management

-After 4-5 years you would think their SAP transition would be completed by now but still can't get it right after spending hundreds of millions on the project. Way to re-coup that money, more cost cutting around the globe

-Low wages for the worker bees but overpay on Director and VP level. Tier bonus structure means worker bees get half of what managers will get.

Advice to Senior ManagementAt least to pretend to care about your employee and layoff or cost cutting when times are tough, to do it in record profit year is simply a slap in the face and openly telling your employees you don't give a crap..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Starter job, but beware the surprise layoffs

Various (Former Employee)
Williamsville, NY

I worked at Ingram Micro full-time for more than a year

Pros-Good starter job if you're fresh out of
-Learn a lot here, very quickly, like most people say
-Other companies do acknowledge them being on your resume, and like that you're familiar with a large corporate environment
-If you're in the right department, you'll meet some great people, who you'll stay friends with even after leaving
-If you ever get a return on something you sold, at least know that everything they tell you is a scare tactic. A $30 billion company isn't suffering because someone returned a $2 cable. Which they will try to tell you costs the company $80k somehow.

Cons-First and foremost. This company's Buffalo office is a CALL CENTER. Don't let anyone tell you otherwise. Depending on the department you're in, this could be anything from a 5 call/day minimum, to your boss yelling at you for going to the bathroom, after being strapped to your chair for another 50 call day.
-Company likes to conduct layoffs, which they're extremely good at hiding from the rest of the company, and obviously from the public (and DOL)
-On the above, you'll notice an awful lot of things hinting they aren't doing as well as they'd like you to think. The place can't even install HEPA filters; there are huge black marks around all the air vents.
-Phones are Avaya antiques from 1980. Spend a little on technology please. Vendors come in and laugh at the place.
-If you don't drink, stay away. The place reeks of booze on Monday mornings. And Tuesday, and Wednesday...
-Some departments are badly understaffed, between layoffs, and people leaving. I worked in one that couldn't pay people enough to stay. Literally.
-If you're intelligent, and a smart worker, you may butt heads with a lot of the 'order monkeys' who work here. Be ready for a lot of frustration.
-If you're a realist, and don't like meetings where people spend hours throwing around buzz words ("pillars" was a big one when I left), stay far away. You'll spend more time reading up on buzz words than actually doing work.
-Some departments will give you a ridiculous amount of red tape. There are a few terrific bosses here, but a lot more who are solely interested in teaching you "how you should work at a job" and "things you do that you shouldn't do anymore."
-If you are the rare breed of person who is assertive (not aggressive), and will argue a point in a fair manner, don't bother. Be ready to be taken to "the room" to be scolded by someone who was in your exact spot 2 years prior. Trying to explain your reasoning results in more yelling and punishment.
-...and God forbid you ever get an item returned that you sold. You'll come home in tears.

Advice to Senior ManagementPaul Bay (President), please whisper quieter when you scoff at your employees' appearance after passing them. It's too obvious.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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sSshout

Senior Systems Analyst (Former Employee)
Santa Ana, CA

I worked at Ingram Micro full-time for less than a year

ProsPay was decent. People were nice. Glad to be out of there!

ConsI should have listened to the reviews. They definitely overwork their employees. One of the longtime employee survives on THREE hours sleep a night. They set unreasonable and unfair job expectations. The place is a shark tank mostly. There is little support or training. You are on your own. Beware, that unless you thrive in high stress environments you WILL wash out.

Advice to Senior Managementstop burning out your employees. Give compensation for working 30 hours on a weekend. Allow people to take breaks during the 30 hours straight. Make sure things are tested properly as bad rollouts are common in IT, causing days of emergency support.

No, I would not recommend this company to a friend

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Channel Account Specialist II

Channel Account Specialist II (Current Employee)
Williamsville, NY

I have been working at Ingram Micro full-time for more than 3 years

ProsLarge office, some perks. Good teammates and enviroment

Conscrappy managment; doesn't look out for their employees

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2 people found this helpful  

Interviewed 04-13 to 06-13: Phone & 2 face to face interviews, took personality & verbal test. Ingram NEVER responded

Senior Financial Analyst (Current Employee)
Plainfield, IN

I have been working at Ingram Micro full-time

ProsThe hiring manager was a very good communicator, I would have LOVED to work for him and I think we would have made a great team! The first recruiter involved in my hiring process was an excellent communicator!!!!!

ConsOnly one member of the recruiting staff had a clue as to what was going on and she sadly was taken off the account. I spent three months going back and forth regarding interviews and tests and to this day I have yet to receive an offer OR a rejection letter. NO COMMUNICATION was ever passed on to me and I followed up several times regarding the position.

Advice to Senior ManagementPull yourself together. I was asked specifically in the interview to rate my communication skills on a 1-10. To the gentleman who asked me this: I rate you and all those involved in my recruiting process at a level of....negative 1.

No, I would not recommend this company to a friend

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1 person found this helpful  

Good if you are in the boys club - sorry if you are not

Senior Project Manager (Former Employee)
Irvine, CA

I worked at Ingram Micro full-time for more than 3 years

ProsThe have great technology in their warehouses.
And some really great people.

ConsDon't expect fairness in IT for women - the boys want to run this show. So we will let them - there are fairer places to work. I have seen some IT leadership are gone now so maybe it has gotten better.
I saw IT project managers that couldn't even manage their own schedule retained, while women that had accomplished great things get laid off.

Advice to Senior ManagementWhere is the leadership? Leaders arent supposed to sit around and watch people - they are supposed to build collaboration, inspiration, and support.

No, I would not recommend this company to a friend

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Worked like a slave with many hours of overtime and stress, had a breakdown, and they fired me while recovering in hospi

Inventory Systems Control Supervisor (Former Employee)
Buffalo Grove, IL

I worked at Ingram Micro full-time for more than 5 years

ProsI think it was good pay, good benefits

ConsThey treat their employees like dirt.

Advice to Senior ManagementRealize that people are human

No, I would not recommend this company to a friend

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3 people found this helpful  

I only gave 1 star because I had to provide a rating

Anonymous Employee (Current Employee)

I have been working at Ingram Micro full-time for less than a year

ProsA steady paycheck. That's about it.

ConsIf you are contemplating working for the Global IS group as a member of the finance team in particular, you should reconsider. This group experiences extremely high turnover (for good reasons). The first line management is very unprofessional, disorganized, territorial, inept at managing anything, and will overwork you (think 10-12 hours on average per day). If you have drive and come from a solid professional background, this will only be a temporary position. Once you do leave, expect vendictive and rude behavior. They have a history of this.

Advice to Senior ManagementNone. They should know better after so many employees have left. Perhaps it's just time for new management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Ingram Micro reviews and ratings — including employee satisfaction and approval rating for Ingram Micro CEO Alain Monie. All 19 reviews posted anonymously by Ingram Micro employees.