Ingram Micro

  www.ingrammicro.com
  www.ingrammicro.com

Ingram Micro Reviews

Updated December 3, 2014
Updated December 3, 2014
313 Reviews
3.0
313 Reviews
Rating Trends

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Approve of CEO
Ingram Micro CEO Alain Monie
Alain Monie
146 Ratings

Review Highlights

Pros
  • Decent work life balance, great place to learn the IT industry (in 22 reviews)

  • Lots of energy, great people and a good place to learn, employees are appreciated (in 23 reviews)


Cons
  • Work life balance is a challenge (in 7 reviews)

  • Seemed to be a disconnect between upper management and entry level employees (in 9 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Poor Compensation - Poor Team Spirit - Horrible Management

    Current Employee - Marketing Coordinator in Santa Ana, CA
    Current Employee - Marketing Coordinator in Santa Ana, CA

    I have been working at Ingram Micro full-time (more than an year)

    Pros

    A lot of my team never even showed up to work, and would just randomly email you that they decided to work remote for the day. You pretty much make your own schedule. No one is micromanaging you

    Cons

    No potential job growth because they love to put people in a box - strict rules about how you have to be in your same position for over a year before you can change roles. So many people are leaving the company constantly that they don't want to promote anyone because the turn-over rate is already so high. Poor management - most people in management are only in that position because of "how long" they have worked there, not because of their skill set. My manager spent long hours surfing the web, looking at gossip columns online, or just plain gossiping in general.

    Advice to ManagementAdvice

    Too much like a sorority where girls are gossiping and trying to stab each other in the back.

  2. 5 people found this helpful  

    No brain-er!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mira Loma, CA
    Former Employee - Anonymous Employee in Mira Loma, CA

    I worked at Ingram Micro full-time (more than an year)

    Pros

    Average pay, but lots of hours.

    Cons

    Too much favoritism, cronyism, and corruption... You're either part of the gang (or a family member) or not. If not, expect to be singled out, blamed, exploited, and treated unfairly while others take credit for your hard work.

    Advice to ManagementAdvice

    Try looking at results instead of rumors...How many good managers do you have to loose before you realize there's a few bad mangers that have been there way too long and will do anything, good or bad, to keep the eyes off of them....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Ingram Micro review of company.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro full-time

    Pros

    People are great, professional and knowledgeable.

    Cons

    Work long hours and not appreciated by management

    Doesn't Recommend
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 10 people found this helpful  

    Waste of 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Ingram Micro full-time (more than an year)

    Pros

    Exposure to OEM companies which can provide possible opportunities for a better work life!

    Cons

    In the group I was in, we were expected to be "available" to the job 24x7, regardless of family obligations, personal life needs, blizzards, etc. The IT infrastructure is a cluster (you know what!) with too many systems that can't communicate with each other which makes it extremely time consuming to produce all the reports required from sales reps. And be ready to drop everything to spend an entire day collecting data to generate a spontaneous report request from a middle or upper manager. Then you'll be criticized for having not spent time selling. Overall, 20% of my time was spent on actual sales-generating activities. The other 80% was dealing with internal report requests, pointless conference calls, training sessions that 50% of were a waste of my time, making excuses for why Ingram shipped incorrectly or didn't ship as promised, or a plethora of other operational mistakes largely due to the mess of an IT infrastructure or lack of accountability.

    I spent more time going to Buffalo for mostly useless meetings, presentations etc than I was allowed to spend with my customers! Customers only bring revenue you know. Without exception, all my customers frequently commented that they wanted to see me more than once per quarter, but my manager wouldn't allow that. Tech Data filled the gap. Poor management by inexperienced or unqualified personnel costs sales. Too much time is spent on "reactive" rather than "proactive" activities.

    Customer issues come out of sales commissions. Issues that occurred before I was even employed at Ingram were resolved by crediting the customer and taking money from my commissions. I'm not sure that's even legal, but it happened. Probably still does.

    Advice to ManagementAdvice

    Cut the fat, refocus on the CUSTOMER, and deliver on promises made to those customers. Stop hiding behind the front line customer facing employees and take responsibility for your decisions, or lack thereof, or pay them at least market wages. Low pay, minimal benefits, and the expectation of front line employees to sacrifice their personal lives does not a good employer make. If they are forced to give up their vacation time, then watch a senior exec present his terrific, life enlightening trip to climb Kilimanjaro on a big screen, that doesn't inspire people, it depresses them. Be more nimble. Yes, Ingram is a large company but the competition is far more nimble, more creative, more friendly and they're taking your customers with ease. Managing by fear and intimidation doesn't work. Find out how to make employees feel better about their jobs, and you'll find they are much more creative than working under somebody's thumb.

    Doesn't Recommend
    Negative Outlook
  6. 4 people found this helpful  

    Highly charged massive organization that runs very lean and thin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Santa Ana, CA
    Current Employee - Senior Manager in Santa Ana, CA

    I have been working at Ingram Micro full-time (less than an year)

    Pros

    It's a massive organization that runs very lean. There are many strong and smart people that run the business.

    Cons

    High and frequent re-orgs, RIFs, and highly political culture. Not a trust oriented environment. Everyone seems to spend alot of time on CYAs. Due to the fact that the business is run on very thin margin, admin functions such as Finance, Accounting and IT also run very lean without enough process, systems or people.

    Advice to ManagementAdvice

    Invest in people rather than only focusing on looking good to Wall Street analysts. It's the people that make the company.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Good place to learn but advancement is limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingram Micro full-time

    Pros

    Great teamwork among staff to complete goals.

    Cons

    The compensation and benefits for the upper management increases while nothing is done to help the rest of the organization.

    Advice to ManagementAdvice

    It's great that management has been able to increase the stock price but at what cost is it worth it to destroy company moral.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Inability to implement change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Ingram Micro full-time (more than 10 years)

    Pros

    Best reason would be job security, at least for management. Work hard, buy into the corporate culture and you can stick around for a while.

    Cons

    Reluctance to make meaningful/beneficial changes at the operational level. Change is trumpeted but never really pressed. New programs general fade away or aren't pressed forward over time.

    Advice to ManagementAdvice

    Upper management has lost contact with those working on the floor. Renew that and engage them to drive the culture and changes. Changes driven from the top exclusively tend to be one dimensional and not lasting.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Very cost conscious company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA

    I worked at Ingram Micro full-time (more than an year)

    Pros

    Great benefits and great work life balance. The company has regular employee events.

    Cons

    Watch your back. Employees are eliminated on a regular basis.

    Advice to ManagementAdvice

    Be more adaptive to your human resources instead of just showing them the door.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Executive leadership has their priorities out of whack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Ana, CA
    Current Employee - Anonymous Employee in Santa Ana, CA

    I have been working at Ingram Micro full-time (more than an year)

    Pros

    The company has a history of hiring quality employees.

    Cons

    Hiring quality executives? not so much. Executives are too interested in their own salary. Company is going through an 'insourcing' phase. In theory this is great, however the company is more interested in spending money on acquisitions than hiring more employees to support integration or even day-to-day operations. This causes existing employees to be overworked and putting out fires instead of actually planning for the future. Recently took over 8 months to find a new CIO after the 'catty' executive leadership currently in place forced the former CIO out.

    Advice to ManagementAdvice

    Listen to your employees. Spend money where it's desperately needed before you buy more companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Undervalued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro

    Pros

    Not many since aquiring my current company

    Cons

    Upper management is out of touch with day to day operations

    Advice to ManagementAdvice

    Get to the ground level find out what is going on in your operations... How can facilities be managed ffrom an office three quaters of a country away?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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