InnerWorkings Reviews

Updated June 5, 2015
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InnerWorkings Eric D. Belcher
Eric D. Belcher
18 Ratings

Pros
  • Could not be happier with the company, work environment and the people (in 7 reviews)

  • Fun environment; executives and chair people sit nearby; very social, hard-working coworkers; earned tremendous work experience (in 7 reviews)

Cons
  • Inside Sales is basically a joke (in 7 reviews)

  • Senior management needs to be turned over and rebooted if this place is going to last (in 7 reviews)

More Pros and Cons

26 Employee Reviews

Sort: Popular Rating Date
  1. Not a place for a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in Blue Bell, PA
    Former Freelancer - Anonymous Freelancer in Blue Bell, PA

    I worked at InnerWorkings (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    An office manager who baked and took the time to acknowledge birthdays. As a freelancer I had flexible schedules and took off when I needed to. Unpaid of course.

    Cons

    The office I worked in was once a privately owned family company bought out by InnerWorkings so the office environment never changed to reflect a branch of the large corporation INWK is. There were still pictures of the previous owner showcasing his money and life hung around the office. Very tacky. His wife would show up unannounced talking really loudly and disruptively. There were clearly favorites in the office who got away with everything and anything. A department "manager" who would show up whenever, sometimes after 11am and leave whenever after taking a two-hour lunch. There was no HR on site and NO accountability here. And when you tried to voice your concerns as they sometimes affected production schedules and people were waiting for their work you were literally told, "I don't want to hear it." And since that department manager was one of mine she didn't really care about any issues within her department, nor do I think she managed anything. She clearly didn't care and said as much. The rest of the freelance staff (and all of us had been there for years) were constantly discussing how to make things better or more efficient, but management didn't want to hear it or change anything. I had problems with a fellow employee that was an HR manner and no one would address it. I don't understand how you can run a company this way and let one of your branch offices operate like this. The office itself was very outdated and SO dirty in the break room. Nothing was ever cleaned. I was constantly wiping everything with bleach. I can't see how any potential or visiting clients would be impressed. No wonder they lost clients. They also did a lot of "under the table" work for people FREE. The designers were asked to take their time to design and create personal correspondence and family invitations and announcements for friends of the office president. All FREE. We didn't get compensated for that. There's so much wrong in this office I can't even capture it all here. I would be writing a novel.

    Advice to Management

    Corporate INWK. Please take a look at your Blue Bell office. It is way behind the times in technology and appearance. There is no accountability for any of the actions of its coworkers. Some people sit around and do ONE thing all day, some do nothing. Not a good use of resources. Others get away with everything. Terrible work environment.


  2. Helpful (5)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at InnerWorkings full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Business model is easy to sell. Easy to increase procurement experience and vendor network.

    Cons

    No real growth opportunities. Poor management.

    Advice to Management

    Who's in charge, management or sales staff? Salaries and benefits need to be competitive to keep and grow employees.


  3. Helpful (10)

    The class action lawsuit says it all.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at InnerWorkings full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The rank and file. Good people. I thoroughly enjoyed most of my co-workers.

    Cons

    The mission statement should read, "Make money for the CEO and CFO. Don't talk to us unless you are. Otherwise, make yourself useful and pick up our dry-cleaning". The CEO doesn't like to spend much time with the common rabble who actually make this company work. He gets rid of anyone who disagrees with him and surrounds himself with mini-me yes men. Google "Class Action Investor Lawsuit", read that document, and then run away from this place.

    Advice to Management

    It's time to move on. You've milked this cow long enough.


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  5. Helpful (1)

    Get everything from them in writing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations in Chicago, IL
    Current Employee - Vice President Operations in Chicago, IL

    I have been working at InnerWorkings full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can work remotely at home

    Cons

    They will try to move your accounts to house to avoid commission.

    Advice to Management

    Get everything in writing


  6. Helpful (4)

    Cattle Call, hire and fire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at InnerWorkings full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Dress code is laid back, great food trucks outside the office. Free shuttle transportation is convenient with the shuttle bus (to Union, Oglvey, downtown, Red line, Brown line.)

    Cons

    Upper management is always changing. You'll have to move desk every other month. Everyone secretly hates it, but never leaves.


  7. Fun company with interesting business model.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun environment; executives and chair people sit nearby; very social, hard-working coworkers; earned tremendous work experience.

    Cons

    Tough pay scale, not much help for struggling employees, churn and burn mentality.

    Advice to Management

    Invest more resources toward employee development.


  8. Helpful (1)

    Pretty similar to George Orwell's 1984

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time

    Pros

    They make payroll on time. They offer medical, dental and vision coverage. Sometimes they make a 401K match but not for outside sales reps.

    Cons

    Corporate office has departments that seem to have run amok. It's painfully obvious that they are out to protect their own fiefdom The answer "no" is frequently heard. It may take ten or more emails to get a job entered into production when a year ago no emails would have been needed.

    Advice to Management

    I would not even attempt to advise senior management. They have some sort of master plan that goes against common business practices.


  9. Helpful (1)

    supplier side trial position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    young, entrepreneurial company - diverse

    Cons

    mgmt makes the rules as they go. No feeling of job security for the worker bees


  10. Helpful (2)

    Don't stay long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Manager in Chicago, IL
    Former Employee - Production Manager in Chicago, IL

    I worked at InnerWorkings full-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great co-workers, a lot of young people living in the city, strictly 9 to 5 so the work life balance is good.

    Cons

    NO managerial structure at all. People with no experience as managers have been put into positions of power creating a lack of structure. So much turnover throughout every level, within my time the VP of Sales left, the VP of HR left, every manager moved positions or left. There is very little opportunity for promotion and very little recognition within the production side.

    Advice to Management

    Get it together. Stop moving people around and bringing on people who aren't fit for the position. Reward your hard workers and make it a happier place to work.


  11. Helpful (1)

    Disconnected company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    don't have anything positive, a bleak working environemnt

    Cons

    very disconnected company, lack of leadership from corporate



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