InnerWorkings

  www.inwk.com
  www.inwk.com

InnerWorkings Reviews

Updated November 11, 2014
Updated November 11, 2014
107 Reviews
3.1
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InnerWorkings Eric D. Belcher
Eric D. Belcher
86 Ratings

Review Highlights

Pros
  • Could not be happier with the company, work environment and the people (in 7 reviews)

  • The people, especially at the "junior" levels -- hard working, driven and interesting (in 7 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities (in 5 reviews)

  • Little fish in a big pond (inside sales) (in 7 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Coordinator in Chicago, IL
    Current Employee - Production Coordinator in Chicago, IL

    I have been working at InnerWorkings full-time (more than 5 years)

    Pros

    Great people to work with, fun work environment!

    Cons

    Over worked, underpaid. Need to realize when they are losing a great employee

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good first start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time (more than an year)

    Pros

    -Room to advance within company/move into different area
    -Time-off policy is good
    -Company values
    -The people who work there are generally pretty great and the company culture is awesome (laid back atmosphere and happy hour in the office on Fridays)

    Cons

    -Lack of communication with departments
    -Compensation

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Started off as a great place to work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager
    Current Employee - Production Manager

    I have been working at InnerWorkings full-time (more than an year)

    Pros

    You will work with a great group of people who will "feel your pain". They are extremely smart and ambitious

    Cons

    Career advancement - none. Very few company perks. I suppose I should just be happy with getting my salary while giving the 150% that is being asked of me.

    Advice to ManagementAdvice

    Take care of your people...it isn't always about money. Show that you recognize the work they are doing, have their back and make sure they know it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    InnerWorkings Response

    Sep 4, 2014

    Thanks for sharing your feedback! We know that things like company perks and opportunities for career advancement are key to an employee's happiness. As a result, we've implemented new systems and ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Unstable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at InnerWorkings full-time (more than an year)

    Pros

    Long, paid training period. Good benefits.

    Cons

    No consistency. You switch sales teams, desks, and managers on a monthly basis. There seems to be no vision to how the divisions show be run and maintained. No real room to advancement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager in San Rafael, CA
    Current Employee - Production Manager in San Rafael, CA

    I have been working at InnerWorkings full-time (more than an year)

    Pros

    Good insight into how a 3rd party operates in the print industry. The ability to utilize many vendors in the industry is beneficial.

    Cons

    The compensation is average and the corporate model is very flat so not a lot of room for growth if you are young.

    Advice to ManagementAdvice

    Do not treat your employees like they dont know what they are doing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Eh, it's okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at InnerWorkings full-time (more than an year)

    Pros

    Nice office, good catering, it's not an ACTUAL boiler room.

    Cons

    It's a NASDAQ traded Boiler Room. The sales managers better hold on tight to those jobs, they'd be useless anywhere else.

    Advice to ManagementAdvice

    It really ain't going to matter.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    InnerWorkings Response

    May 28, 2014CEO

    We are sorry to see this feedback and would welcome the opportunity to discuss it with you in a bit more detail in person. That would allow us to continue to learn and improve as a company, and we ... More

  8.  

    Fun company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Pros

    Young employees which is nice to have when you are working

    Cons

    Very corporate and lots of hoops to jump through to get things done

    Approves of CEO
  9.  

    Good people, poor model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time (more than 3 years)

    Pros

    There are a lot good people in this company, as well as a lot of flexibility to do your job. With the company growing so quickly, there are worldly opportunities.

    Cons

    Although there are wonderful benefits provided, they are very costly. Company only gives minimal to help you offset the costs, until you are in a Senior Management position. This, along with constantly changing goals, causes a lot of good leadership to leave.

    Having been with the company for 3 years, only the C-level leadership has not fluctuated, all other top managers have been shuffled, left or replaced.

    Although lateral movement is rampant, upward movement seems to be a real challenge. The company true growth has come through acquisition, and therefore the leaders of the acquired companies take roles that could be provided to long term employees. Once buyout structures complete, the leaders typically move on.

    Advice to ManagementAdvice

    You biggest and only asset are your people, you should take care of them as such. Your stock transactions are public record, and not to say they may not be deserved, it just makes it more difficult to understand why our Benefits come out of our pockets.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Department in Chicago, IL
    Current Employee - IT Department in Chicago, IL

    I have been working at InnerWorkings full-time (more than an year)

    Pros

    At Chicago HQ, it's a very young, casual environment. They are publicly traded on NASDAQ and have several Fortune 500 clients which is nice to mention on your CV if you get to work with a large client. Many opportunities available for fresh grads. Walkable from red, brown and purple CTA.

    I believe the future outlook of this company is positive and it will definitely grow. Many of the mid-level managers are awesome people to work with.

    Cons

    If you invest in the 401K you may not be able to take advantage of the "401K match" program until after a year, from which you'd only get a partial employer contribution until after 3 years, I believe. If you're young I suggest you go with the Roth 401K option.

    Yearly performance reviews/raise system is very restrictive for managers to give adequate rewards for high performance, so it all depends on your starting salary, unless you get promoted to a different position. For the most part, the company runs lean (which may affect your pay/benefits) and it's probably just part of company strategy. Despite having a solid CEO, I believe the C-suite might be a little out of touch with employee challenges/frustrations.

    Advice to ManagementAdvice

    Create a rewarding incentive to find and keep star players from leaving the company. Make changes to performance review system so it's not so restrictive for managers to allocate raises. Also, I often overheard resentment with the health plan cost.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Brand Delivery Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Delivery Associate in Chicago, IL
    Former Employee - Brand Delivery Associate in Chicago, IL

    I worked at InnerWorkings full-time (less than an year)

    Pros

    Great group of individuals (Sales Reps/Production Staff) that really do help and work together, providing some morale boosters without the help of management. Decent office perks with a cool office. 600 West Chicago has a cool campus, too.

    Cons

    I was apart of the massive lay-off that occurred in late August. During my short tenure (3-months) with INWK, two of my managers left the organization, a VP of SMB was fired, and the head of training left the organization, as well. With new VPs of SMB, they seem nice, but the entire mood/atmosphere/culture of the organization changed for the worse. No longer were managers doing what they knew how to do, but everyone turned into Micromanagers, pushing for talk time and dials. No longer working with individuals on their strengths, but throwing everyone to the wolves and not caring about their teams.

    While I do think that changes needed to be made and a number of individuals were "dead weight", the decisions that were made seemed to be a popularity contest. Favorites of the VP's were made from previous stints with the organizations and it seemed like targets, work ethic, and general office attitude were thrown out of the way. Let me put it to you this way, the VP that fired the group of roughly 40 people, didn't even know most people's names in the room he was firing. All the while, I had multiple meetings and brought him on client conferences and calls. Lines were drawn and a lot of us never had a chance.

    As much as I hate to say it, because I think INWK provides a great service, SMB will not be around much longer because of the lack of direction, which I think comes directly from Eric Belcher. I can't seem to understand why co-VP's would be a positive solution to what they have issues with.

    Advice to ManagementAdvice

    I think the new Co-VP's will end up being the demise of SMB. I can't imagine any solutions that will turn around the taste that has been left by absolutely no management consistency. No one knows anything and it starts by VP's and Corporate (Enterprise) side of doing business. Stop shooting your own team in the foot.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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