InnerWorkings

  www.inwk.com
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InnerWorkings Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

2.7 92 reviews

53% Approve of the CEO

InnerWorkings Eric D. Belcher

Eric D. Belcher

(72 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • Great place to work before bought by InnerWorkings(in 6 reviews)

  • I also really like the casual work environment, it's nice to have that flexibility in between visiting clients(in 6 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities(in 5 reviews)

  • Little fish in a big pond (inside sales)(in 7 reviews)

18 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Unstable work environment

    Account Executive (Former Employee) Chicago, IL

    ProsLong, paid training period. Good benefits.

    ConsNo consistency. You switch sales teams, desks, and managers on a monthly basis. There seems to be no vision to how the divisions show be run and maintained. No real room to advancement.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    OK

    Production Manager (Current Employee) San Rafael, CA

    ProsGood insight into how a 3rd party operates in the print industry. The ability to utilize many vendors in the industry is beneficial.

    ConsThe compensation is average and the corporate model is very flat so not a lot of room for growth if you are young.

    Advice to Senior ManagementDo not treat your employees like they dont know what they are doing.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Eh, it's okay.

    Inside Sales (Current Employee) Chicago, IL

    ProsNice office, good catering, it's not an ACTUAL boiler room.

    ConsIt's a NASDAQ traded Boiler Room. The sales managers better hold on tight to those jobs, they'd be useless anywhere else.

    Advice to Senior ManagementIt really ain't going to matter.

    No, I would not recommend this company to a friend

    InnerWorkings CEO responded to this review

    May 28, 2014

    We are sorry to see this feedback and would welcome the opportunity to discuss it with you in a bit more detail in person. That would allow us to continue to learn and improve as a company, and we ... More
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fun company

    Anonymous Employee (Former Employee)

    ProsYoung employees which is nice to have when you are working

    ConsVery corporate and lots of hoops to jump through to get things done

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good people, poor model

    Anonymous Employee (Current Employee) Chicago, IL

    ProsThere are a lot good people in this company, as well as a lot of flexibility to do your job. With the company growing so quickly, there are worldly opportunities.

    ConsAlthough there are wonderful benefits provided, they are very costly. Company only gives minimal to help you offset the costs, until you are in a Senior Management position. This, along with constantly changing goals, causes a lot of good leadership to leave.

    Having been with the company for 3 years, only the C-level leadership has not fluctuated, all other top managers have been shuffled, left or replaced.

    Although lateral movement is rampant, upward movement seems to be a real challenge. The company true growth has come through acquisition, and therefore the leaders of the acquired companies take roles that could be provided to long term employees. Once buyout structures complete, the leaders typically move on.

    Advice to Senior ManagementYou biggest and only asset are your people, you should take care of them as such. Your stock transactions are public record, and not to say they may not be deserved, it just makes it more difficult to understand why our Benefits come out of our pockets.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great place to start

    IT Department (Current Employee) Chicago, IL

    ProsAt Chicago HQ, it's a very young, casual environment. They are publicly traded on NASDAQ and have several Fortune 500 clients which is nice to mention on your CV if you get to work with a large client. Many opportunities available for fresh grads. Walkable from red, brown and purple CTA.

    I believe the future outlook of this company is positive and it will definitely grow. Many of the mid-level managers are awesome people to work with.

    ConsIf you invest in the 401K you may not be able to take advantage of the "401K match" program until after a year, from which you'd only get a partial employer contribution until after 3 years, I believe. If you're young I suggest you go with the Roth 401K option.

    Yearly performance reviews/raise system is very restrictive for managers to give adequate rewards for high performance, so it all depends on your starting salary, unless you get promoted to a different position. For the most part, the company runs lean (which may affect your pay/benefits) and it's probably just part of company strategy. Despite having a solid CEO, I believe the C-suite might be a little out of touch with employee challenges/frustrations.

    Advice to Senior ManagementCreate a rewarding incentive to find and keep star players from leaving the company. Make changes to performance review system so it's not so restrictive for managers to allocate raises. Also, I often overheard resentment with the health plan cost.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    InnerWorkings lays off 25% of it Inside Sales Team

    Business Development Specialist (Former Employee) Chicago, IL

    ProsYoung environment. Services can be applicable to almost any company so a lot of free reign to call across the US

    ConsInnerworkings is a great comapny but this division does not have the tools needed to survive IMO. They are going to come in well under the sales numbers from last year, and are experiencing a ton of turn over currently. If sales reps do not resign on their own will, they just terminated 25% of the entire sales team yesterday. This was deemed a 'restructuring' and was completely out of the blue. Some of those sales reps had verbal warnings, but the large majority had no idea it was coming. One them them was a kid that just got hired 2 months ago and hit all of his sales goals that day. All in all, I do not believe this is a strong fit for a person seeking a career in sales, they just dont have the infrastructure to support good talent, and is why you dont see people sticking around for longer than 6 months on average

    Advice to Senior ManagementReally don't know who management will be in the next 3 months. In my tenure at INWK (over one year) when I left we were on the 5th VP of Sales... a team cant win a championship when they have a new coach every 3-4 months.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Brand Delivery Associates

    Brand Delivery Associate (Former Employee) Chicago, IL

    ProsGreat group of individuals (Sales Reps/Production Staff) that really do help and work together, providing some morale boosters without the help of management. Decent office perks with a cool office. 600 West Chicago has a cool campus, too.

    ConsI was apart of the massive lay-off that occurred in late August. During my short tenure (3-months) with INWK, two of my managers left the organization, a VP of SMB was fired, and the head of training left the organization, as well. With new VPs of SMB, they seem nice, but the entire mood/atmosphere/culture of the organization changed for the worse. No longer were managers doing what they knew how to do, but everyone turned into Micromanagers, pushing for talk time and dials. No longer working with individuals on their strengths, but throwing everyone to the wolves and not caring about their teams.

    While I do think that changes needed to be made and a number of individuals were "dead weight", the decisions that were made seemed to be a popularity contest. Favorites of the VP's were made from previous stints with the organizations and it seemed like targets, work ethic, and general office attitude were thrown out of the way. Let me put it to you this way, the VP that fired the group of roughly 40 people, didn't even know most people's names in the room he was firing. All the while, I had multiple meetings and brought him on client conferences and calls. Lines were drawn and a lot of us never had a chance.

    As much as I hate to say it, because I think INWK provides a great service, SMB will not be around much longer because of the lack of direction, which I think comes directly from Eric Belcher. I can't seem to understand why co-VP's would be a positive solution to what they have issues with.

    Advice to Senior ManagementI think the new Co-VP's will end up being the demise of SMB. I can't imagine any solutions that will turn around the taste that has been left by absolutely no management consistency. No one knows anything and it starts by VP's and Corporate (Enterprise) side of doing business. Stop shooting your own team in the foot.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    ehhh... good place to get your feet wet

    Inside Sales (Current Employee) Chicago, IL

    ProsYoung environment. Good place to get started in sales. You have the ability to run your own book of business and find your own vertical. People are usually pretty willing to help when needed. Team managers have good attitudes.

    ConsLots of turnover, management micromanages you team. They don't seem to be getting very innovative when it come to employee investment. They would rather just fire and hire new. Not very effective for morale.

    Advice to Senior ManagementLook at the big picture of the company and set realistic goals for your teams.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pros and cons

    Sales (Former Employee)

    ProsI would have to say that the office was a fairly enjoyable atmosphere. I really enjoyed the people that I worked side-by-side with during my time there - my co-workers were great. And one definite "pro" was the terrific location of the office.

    ConsI would say that there was perhaps a little too much pressure to perform. I understand that in sales, you have to sell if you want to succeed, but the pressure was a bit much (for me, at least).

    Advice to Senior ManagementI would say, be a little bit more realistic about employee objectives and them achieving them. Having said that, I was only there for a short period of time, so I would take my comments with a grain of salt.

    No, I would not recommend this company to a friend

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