InnerWorkings

  www.inwk.com
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InnerWorkings Reviews

Updated Jul 1, 2014
All Employees Current Employees Only

2.7 92 reviews

53% Approve of the CEO

InnerWorkings Eric D. Belcher

Eric D. Belcher

(72 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • Great place to work before bought by InnerWorkings(in 6 reviews)

  • I also really like the casual work environment, it's nice to have that flexibility in between visiting clients(in 6 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities(in 5 reviews)

  • Little fish in a big pond (inside sales)(in 7 reviews)

18 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great place to be

    Sales (Current Employee) Chicago, IL

    ProsLots of energy, fast pace, opportunity to come in, be heard, learn, and grow no matter your role. Office culture is fun, smart and accessible.

    ConsBenefit costs are incredibly high.

    Advice to Senior ManagementKeep focusing on sharing news, information and updates with us. It is motivating.

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    Great Learning Experience

    Implementation (Current Employee) Dallas, TX

    ProsI have been with the company for almost 4 years, in that time I have been given the opportunity within the company to transfer to a couple different positions. With each move I feel I have advanced my career and broaden my knowledge in both the print and client management fields.
    I like how my manager is very open with me and communicates well without being a micro-manager. I also like how I have been given the tools to be able to work where I am at.

    ConsIt is a very hands off type of company and if you want something or need something done you have to make it happen.
    You have to make sure you have a voice and a positive attitude if you feel passionate about something to make it happen.

    Advice to Senior ManagementKeep the communication open to all employees, even ones not based in the Chicago office. Makes the employees feel like they are important to the organization and keeps things positive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good work-life balance, culture, and opportunities

    Anonymous Employee (Current Employee)

    ProsI have been working with InnerWorkings for a little over 2 years now.

    *Positive Culture - There are are so many intelligent, passionate, and hard working people who believe in this business model and the company as a whole, which makes things so exciting.

    On a side note(which everyone obviously loves), they also plan company outings, in-office pizza/beer parties, volunteering and giving back, etc to allow all employees to wind down on a Friday and celebrate successes.
    Another thing I love about the culture, is it still has that 'small company' feel, everyone knows everyone and is opened to help or assist on anything you may need.

    Overall I feel and have been given many opportunities within the organization. If you prove yourself, and work your butt off InnerWorkings will incentivize you for that hard work, no doubt about it!

    ConsBenefits -costs are extremely high. It will end up causing you to lose your top talent due, due to compensation not always being beneficial.

    Advice to Senior ManagementContinue to invest and develop into your employeees. Operational structure and processes could be improved as well.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Fast paced, Energetic and Lots of Opportunity

    Operations (Current Employee) Chicago, IL

    ProsA lot of freedom to do your job and make decisions with little micromanaging. Lean and flat organization allows for opportunity and growth that might take longer to get somewhere else. Changing directives, while frustrating at times, keeps things new and challenging. I feel supported in my career development. People are great overall. Location and environment is really good.

    ConsFast, changing environment isn't for everyone. Benefit costs are high. Need to be self directed which can be a positive if you like to work independently or to have a lot of autonomy.

    Advice to Senior ManagementContinue to support the employee activities in the office. Operational structure and processes could be improved.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great start to my sales career

    Anonymous Employee (Former Employee)

    ProsFair compensation and high-quality sales training

    ConsLittle fish in a big pond (inside sales)

    Advice to Senior ManagementInside sales department was too big. A smaller population of inside sales representatives would allow the managers to actually teach each salesperson how to be successful

    Yes, I would recommend this company to a friend

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    Being a Print Production Manager for IW was a fast paced and production heavy position.

    Print Production Manager (Former Employee) Washington, DC

    ProsFast paced and extensive range of products to know and buy for

    ConsToo much paperwork with each job (over 10 new per day) to do the intended job, but good experience. Just wish there was a better idea of where the account was and was going.

    Advice to Senior ManagementLet your employees know what is going on and where things need to be headed. Don't just leave them hanging and expect that they know when you haven't told anyone else.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    A valuable place to grow and develop at any level of your career

    Anonymous Employee (Current Employee)

    ProsLOTS of flexibility to try new ideas and new paths; employees & management genuinely care about the clients success and the success of those around them

    Consflexibility can lead to lack of structure that makes decision making and accountability challenging; the heavily distributed workforce means some talented professionals are not recognized or promoted often enough

    Advice to Senior ManagementKeep focusing on the client's success - that is what has made and will continue to make us successful

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Young Growing Company

    Anonymous Employee (Current Employee)

    ProsGreat work enviroment. They do not mico manage.

    Consterrible company contributions on benefits.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great place to work. Positive changes are happening.

    Anonymous Employee (Current Employee)

    ProsAlways trying to make improvements and actively seeks employees input before implementing changes.

    Conssales staff inexperienced in industry. Too many offices that are allowed to do as they please

    Advice to Senior Managementwork on the floor with employees to see how it really is

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Valuable Experience Regardless of Your Experience Level

    PPM (Current Employee)

    ProsYou are given a lot of autonomy to do your job.

    If you have the right senior manager or if he's looking out for you, the sky is the limit for advancement. If you get one of the young ones, you're on your own but can still make a name for yourself.

    CFO really knows what he is doing. He is tough but fair.

    Company has grown globally and quickly but it seems to be working well.

    Company is very sales focused and so management "gets it" where client needs are concerned.

    Fast growing company with great client base.

    If you are onsite at a client you really get to see how two or more business work at once. It is a great learning experience.

    Seem to be investing more in corporate infrastructure.

    Very friendly atmosphere regardless of where you are working.

    CEO actually answers his own phone if you call him!

    ConsThe CEO likes to surround himself with younger, less experienced management. That seems to translate to poor execution of whatever strategy he might be building.

    The CFO is solid and has the best senior managers (Corporate Services, Controller, HR) working for him. He seems to prefer a team that has worked for him before though, so it's tough to move in or up in that reporting structure.

    The best senior manager (Corporate Services) has the fewest employee direct reports. Too bad because everyone wants to work for him. When he was in Ops things were better. He is very generous with his time and mentors people well though. HR is very well run too but they definitely work for the company first and the employees second. HR leadership has really grown the department and it's pretty obvious they take a professional approach.

    Would like to see a better benefits package. Those of us with families really get gouged on the poor company portion of the insurance.

    Staff are either really young or really experienced and they don't mix with each other.

    SMB (Inside Sales) is a failed venture. They need to move the good reps to regular sales and close it down.

    Advice to Senior ManagementPay attention to how well people manage others. Promotions because you were a good production person or sales person doesn't mean you can manage well.

    Put the someone experienced above the less experienced senior managers and have them teach the skills. It would really help everyone if the management level were better at actual management. Regional Presidents sell but don't manage. Chicago senior managers don't know how to manage (exceptions noted above).

    Maybe split the CEO and President jobs?

    Transfer people between the different countries so that we have more job opportunities and know more about each other culturally.

    Cross Cultural and Diversity training would be nice.

    Communicate more with those on enterprise accounts so the connection to our company is stronger than the connection to the customer.

    Like the Open Mic sessions. You guys are likeable, you should get out of Chicago more and visit the field.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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