InnerWorkings Reviews

Updated July 2, 2015
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InnerWorkings Eric D. Belcher
Eric D. Belcher
15 Ratings

Pros
  • Could not be happier with the company, work environment and the people (in 7 reviews)

  • Fun environment; executives and chair people sit nearby; very social, hard-working coworkers; earned tremendous work experience (in 7 reviews)

Cons
  • Inside Sales is basically a joke (in 7 reviews)

  • Senior management needs to be turned over and rebooted if this place is going to last (in 7 reviews)

More Pros and Cons

19 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Senior Print Production Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Pros

    Great people to work with, face paced, knowledgeable clients, high pay

    Cons

    Long hours, high demand for success, worked most weekends and overnight travel

    Advice to Management

    Upper management did a great job


  2. Company with work/life balance who cares for the employee. I highly recommend InnerWorking.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Production Manager
    Former Employee - Print Production Manager

    I worked at InnerWorkings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company cares for their employees. The management staff is exceptional and very supportive, they treat you as part of a team and you are valued.

    Cons

    I honestly have no complaints about the company. We were in a high stress situation but the management staff was very supportive and empathetic to what the team was experiencing.

    Advice to Management

    Keep up the good work. All the management staff has been encouraging and supportive. I would still gladly work for the company if they had an account back in my area.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback and for sharing your positive experience! Our employees are what drive the success of our organization, and I’m glad to hear you had a supportive and encouraging ... More


  3. good place to start career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in New York, NY
    Former Employee - Quality Assurance Analyst in New York, NY

    I worked at InnerWorkings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good working environment, good place to grow

    Cons

    not many positions available


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Working onsite with Customer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Associate
    Current Employee - Production Associate

    I have been working at InnerWorkings

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working onsite with customer is probably very different than corporate. Direct boss was my only point of contact within InnerWorkings. Great working atmosphere and customer was happy to have us working with them. Boss was great mentor.

    Cons

    not much contact with InnerWorkings. When you are in the field and not the main point of contact for InnerWorkings corporate you have no interaction with them. (this may also be a pro).

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback! I’m happy to hear you had a positive working rapport with your manager and enjoyed the autonomy of working on-site at a client. We do our best to keep all of our ... More


  6. Helpful (2)

    You can you make your own way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    What I really enjoy about IW is the entrepreneurial culture and spirit of the company. You get what you put into it. The opportunities are there, it is up to you to make of them what you want for your future. The HR onboarding process is the absolute best I have ever encountered and I have worked at Fortune 1000 companies. You immediately feel you have joined a truly top notch organization. The company's intranet is also a super first class resource for anything you could need... company information, presentation tools, case studies etc etc. IW is an aggressively growing company and if that is something you want to be a part of, then IW is the place for you. Leadership doesn't micromanage and it doesn't feel hierarchical which is very refreshing. I am also very impressed by what I am seeing from senior leadership. They are not resting on their laurels and it is obvious they are continuing to improve and stay innovative for their employees and for their clients.. I am excited to be a part of this company and where they are headed for the future.

    Cons

    I think my local office could use a bit more laser focused intensity around driving sales and perfecting processes to make things run more efficiently. It is a production focused environment that could use a reset to help others learn how to create opportunities, not just take orders.

    Advice to Management

    Thank you for the ethical, professional environment you have created for us. Might be time for a level set to get everyone in my local office on the same page so that we can all work to create a more dynamic environment. The opportunities are there, everyone just needs to get on board to go make it happen.


  7. Excellent place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked for InnerWorkings for about three years now. I was promoted about a year after working here, several of my colleagues in my department have been promoted as well! I absolutely love my job and love working for InnerWorkings. Management is approachable. Salaries are more than fair. The work-life balance is respected.

    Cons

    It is certainly a high performance environment; this type of workplace isn't for people who like to get into a job and just coast. I am a hard worker so I prefer it this way.


  8. Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Pros

    upward movement, good to employees

    Cons

    HR, low pay, training, technology


  9. Helpful (1)

    If you enjoy an entrepreneurial environment, then InnerWorkings is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in New York, NY
    Current Employee - Business Development Manager in New York, NY

    I have been working at InnerWorkings full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So many entrepreneurs have joined the business over the years that it makes a big difference in the types of people you work with. If you are confident in your ability to deliver, then you will love this environment.

    Cons

    Seems like many of the negative reviews are by the many junior folks hired into the small / medium sized business in Chicago. I don't think that reflects the feelings of the 1,600 employees around the world. Case in point: the NYC office has lots of people who have been with the business for a very long time and genuinely enjoy the environment. I'm sure there are many other offices just like that. Biggest con to me is that you need to be able to work in an unstructured work environment. If you need to be micro-managed, then definitely avoid InnerWorkings.

    Advice to Management

    Only hire the best people.


  10. Great place to work and be challenged

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at InnerWorkings full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people you work with are an incredible source of knowledge and support. You are challenged to build relationships with new clients, create a network of reliable and flexible suppliers, and think at 30,000 feet to deliver solutions that are nimble enough to successfully function locally and globally. No where else have I been exposed to so many different business dynamics in a single position. Advancement is not a guarantee like it is in the government, which some have a difficult time with. You have to apply yourself, show initiative, do well, and be entrepreneurial such as finding your own clients to really break out.

    Cons

    Benefits and time off are the corporate standard. Training and MBA support didn't exist when I was working there. Working for difficult client personalities can be stressful.

    Advice to Management

    Younger staff retention was 50/50 when I was there due to the challenging workplace and ambiguity of how to advance. Create an outline of a typical advancement within the company starting at entry level to share with new employees so they know what they have to do to move up over time. Provide training in graphic design for beginner and advanced levels to your production staff and a design station in the office. Don't rely on designers and printers to get it right. Telling a client they have to pay for a reprint more because their designer messed up decays the relationship regardless of who to blame. Provide slightly additional compensation to those that complete those training levels and show competency. Then you can charge the client for changes rather than passing revenue off to the design firm or printer. A couple hundred employees making small design changes over thousands of jobs can be a sizable amount of revenue. Provide MBA compensation for staffers that want to become business managers and executives.


  11. Love the entrepreneurial spirit!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love how everyone here has an entrepreneurial spirit, management is very open to new ideas and ways of conducting business so that we can continue to grow and evolve as a company. A lot of people here challenge the norm and I think that’s what has made us so successful. I also really like the casual work environment, it's nice to have that flexibility in between visiting clients!

    Cons

    I would absolutely love for management to consider summer hours!!

    Advice to Management

    Continue the management lunches, it's great having the opportunity to meet with senior management in an informal setting and be able to chat in a small group.



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