InnerWorkings Reviews

Updated September 3, 2014
Updated September 3, 2014
99 Reviews
3.0
99 Reviews
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Recommend to a friend
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InnerWorkings Eric D. Belcher
Eric D. Belcher
79 Ratings

Review Highlights

Pros
  • Great place to work before bought by InnerWorkings (in 6 reviews)

  • I also really like the casual work environment, it's nice to have that flexibility in between visiting clients (in 6 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities (in 5 reviews)

  • Little fish in a big pond (inside sales) (in 7 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1.  

    Great place to work and be challenged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at InnerWorkings full-time for more than 3 years

    Pros

    The people you work with are an incredible source of knowledge and support. You are challenged to build relationships with new clients, create a network of reliable and flexible suppliers, and think at 30,000 feet to deliver solutions that are nimble enough to successfully function locally and globally. No where else have I been exposed to so many different business dynamics in a single position. Advancement is not a guarantee like it is in the government, which some have a difficult time with. You have to apply yourself, show initiative, do well, and be entrepreneurial such as finding your own clients to really break out.

    Cons

    Benefits and time off are the corporate standard. Training and MBA support didn't exist when I was working there. Working for difficult client personalities can be stressful.

    Advice to ManagementAdvice

    Younger staff retention was 50/50 when I was there due to the challenging workplace and ambiguity of how to advance. Create an outline of a typical advancement within the company starting at entry level to share with new employees so they know what they have to do to move up over time.

    Provide training in graphic design for beginner and advanced levels to your production staff and a design station in the office. Don't rely on designers and printers to get it right. Telling a client they have to pay for a reprint more because their designer messed up decays the relationship regardless of who to blame. Provide slightly additional compensation to those that complete those training levels and show competency. Then you can charge the client for changes rather than passing revenue off to the design firm or printer. A couple hundred employees making small design changes over thousands of jobs can be a sizable amount of revenue.

    Provide MBA compensation for staffers that want to become business managers and executives.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    If you enjoy an entrepreneurial environment, then InnerWorkings is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  New York, NY
    Current Employee - Business Development Manager in New York, NY

    I have been working at InnerWorkings full-time for more than 8 years

    Pros

    So many entrepreneurs have joined the business over the years that it makes a big difference in the types of people you work with. If you are confident in your ability to deliver, then you will love this environment.

    Cons

    Seems like many of the negative reviews are by the many junior folks hired into the small / medium sized business in Chicago. I don't think that reflects the feelings of the 1,600 employees around the world. Case in point: the NYC office has lots of people who have been with the business for a very long time and genuinely enjoy the environment. I'm sure there are many other offices just like that. Biggest con to me is that you need to be able to work in an unstructured work environment. If you need to be micro-managed, then definitely avoid InnerWorkings.

    Advice to ManagementAdvice

    Only hire the best people.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Print Production Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Print Production Manager  in  Boise, ID
    Former Employee - Print Production Manager in Boise, ID

    I worked at InnerWorkings full-time for more than a year

    Pros

    The company is focused on integrity. The people there are high quality and they are concerned with a work/life balance.

    Cons

    They didn't have any work where I lived and I would have had to relocate if I wanted to stay with the company, which was not an option for me.

    Advice to ManagementAdvice

    The management staff was great. I have no issues with the culture or the time-off policies. I always knew they were doing what they could to keep me as an employee happy.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at InnerWorkings full-time for more than 5 years

    Pros

    Could not be happier with the company, work environment and the people. They are always looking for ways to improve. They have most recently starting focusing internally on the company and its people. Growth happened so fast that management is just now defining who we are and it is GREAT! It is great being surrounded by energetic and talented individuals. Very impressed.

    Cons

    In the past the con was due to our quick growth that we were slow to get processes in place, but that is all being worked out.

    Advice to ManagementAdvice

    Keep up the growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love the entrepreneurial spirit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time for more than a year

    Pros

    I love how everyone here has an entrepreneurial spirit, management is very open to new ideas and ways of conducting business so that we can continue to grow and evolve as a company. A lot of people here challenge the norm and I think that’s what has made us so successful.

    I also really like the casual work environment, it's nice to have that flexibility in between visiting clients!

    Cons

    I would absolutely love for management to consider summer hours!!

    Advice to ManagementAdvice

    Continue the management lunches, it's great having the opportunity to meet with senior management in an informal setting and be able to chat in a small group.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best decision made to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time for more than a year

    Pros

    Made the switch to the print management world about two years ago from the manufacturing floor - and I haven't looked back. The INWK office entices you to learn, and to collaborate with coworkers - this allows a relaxed, team atmosphere, where you really feel you can succeed with enough effort. I have been promoted twice since coming on board, and looking to advance again rather soon. The tools and avenues to be GREAT are here - you just need to know how to find them.

    Great company to work for - I have brought on two more of my friends as well.

    Cons

    NADA. Very Happy with my current job and employer.

    Advice to ManagementAdvice

    keep pressing hard - push your staff to greatness. My boss currently does - and it makes all the difference in the world.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Lots of growth and tons of potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time for more than a year

    Pros

    Great place to grow in your career! InnerWorkings is rapidly growing and you have the opportunity to grow and develop along with it. The management team is open to new ideas and wants to hear them. You are given the tools of a robust training program and a hands-on leadership team who want to see you succeed. It is very exciting to be part of a new team that is growing so quickly and I look forward to growing with it!

    Yes, if you are in sales, you are held to sales goals and are expected to build your own book of business. That is what it means to be in sales. Being able to build a book of business and be responsible for your own success was one of the things that attracted me to InnerWorkings and makes me want to stay.

    Cons

    Because of our rapid growth, we are tight on space till move to our new office. We are moving soon and will be in the same building in a new office.

    Advice to ManagementAdvice

    Continue to invest in the training programs and in building a strong culture.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Challenging, fast-paced, rewarding, and fulfilling experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Development Specialist  in  Chicago, IL
    Current Employee - Business Development Specialist in Chicago, IL

    I have been working at InnerWorkings

    Pros

    One of the first things I look for in a company is the managers' level of competency and excitement about what they do. InnerWorkings has some of the most qualified, experienced, and motivated managers I've ever experienced.

    As far as training goes, one of the most robust, intense, and thorough training programs I've seen. They really go above and beyond the call of duty-- much more than the "here's a script, learn it and get on the phone."

    The office environment is very open and collaborative. People are constantly sharing knowledge and feedback to help each other succeed.

    Cons

    Things change a lot, but as long as you stay focused and get your job done, who cares what's going around around you. Plus, who doesn't like the opportunity to move to a new desk every once in a while? With a rapidly growing division, naturally it will have its growing pains, but the most successful individuals roll with the changes and use them as opportunities to contribute to the collective growth of the team and division, not hinder their work.

    Advice to ManagementAdvice

    Continue to foster the collaborative nature of your teams, keep people in the loop as to upcoming changes, and always lead by example. Sales managers are experts in the print industry and should keep up the good work by advising and leading their teams to success!

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Entrepreneurial company - has it's pros and growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings

    Pros

    The people are incredible - driven, motivated, hard-working and fun. I found a very welcoming environment when I joined the company.

    Cons

    There is not a lot of structure in place for the less tangible elements of a job, like training and development. To me, that leaves the door open to suggest ideas and I know they will be happily received and I will be recognized positively if I do - that's the type of culture IW supports.

    Advice to ManagementAdvice

    Keep supporting sales growth with operational support!

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    InnerWorkings- A Great Place to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings

    Pros

    InnerWorkings is a great place to work. They are growing and there is much opportunity for career growth. There is an accessible management team and they are open to hear your ideas.

    Cons

    The only major downside to working at InnerWorkings's corporate location in Chicago is the lack of nearby lunch places. This has been recently improved by the addition of a new sandwich shop in the building. And they also have a free shuttle that will take you down to the Mag Mile for shopping or lunch.

    Advice to ManagementAdvice

    Keep listening to the employees. The recent employee survey was a great way to be able to give my opinions on the direction our company is headed.

    Recommends
    Approves of CEO

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