InnerWorkings

www.inwk.com

InnerWorkings Reviews

Updated November 17, 2014
Updated November 17, 2014
109 Reviews
3.1
109 Reviews
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InnerWorkings Eric D. Belcher
Eric D. Belcher
88 Ratings

Review Highlights

Pros
  • Could not be happier with the company, work environment and the people (in 7 reviews)

  • The people, especially at the "junior" levels -- hard working, driven and interesting (in 7 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities (in 5 reviews)

  • Little fish in a big pond (inside sales) (in 7 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    You can you make your own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (less than a year)

    Pros

    What I really enjoy about IW is the entrepreneurial culture and spirit of the company. You get what you put into it. The opportunities are there, it is up to you to make of them what you want for your future. The HR onboarding process is the absolute best I have ever encountered and I have worked at Fortune 1000 companies. You immediately feel you have joined a truly top notch organization. The company's intranet is also a super first class resource for anything you could need... company information, presentation tools, case studies etc etc. IW is an aggressively growing company and if that is something you want to be a part of, then IW is the place for you.
    Leadership doesn't micromanage and it doesn't feel hierarchical which is very refreshing. I am also very impressed by what I am seeing from senior leadership. They are not resting on their laurels and it is obvious they are continuing to improve and stay innovative for their employees and for their clients.. I am excited to be a part of this company and where they are headed for the future.

    Cons

    I think my local office could use a bit more laser focused intensity around driving sales and perfecting processes to make things run more efficiently. It is a production focused environment that could use a reset to help others learn how to create opportunities, not just take orders.

    Advice to ManagementAdvice

    Thank you for the ethical, professional environment you have created for us. Might be time for a level set to get everyone in my local office on the same page so that we can all work to create a more dynamic environment. The opportunities are there, everyone just needs to get on board to go make it happen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (more than 3 years)

    Pros

    I've worked for InnerWorkings for about three years now. I was promoted about a year after working here, several of my colleagues in my department have been promoted as well! I absolutely love my job and love working for InnerWorkings. Management is approachable. Salaries are more than fair. The work-life balance is respected.

    Cons

    It is certainly a high performance environment; this type of workplace isn't for people who like to get into a job and just coast. I am a hard worker so I prefer it this way.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Pros

    upward movement, good to employees

    Cons

    HR, low pay, training, technology

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work and be challenged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at InnerWorkings full-time (more than 3 years)

    Pros

    The people you work with are an incredible source of knowledge and support. You are challenged to build relationships with new clients, create a network of reliable and flexible suppliers, and think at 30,000 feet to deliver solutions that are nimble enough to successfully function locally and globally. No where else have I been exposed to so many different business dynamics in a single position. Advancement is not a guarantee like it is in the government, which some have a difficult time with. You have to apply yourself, show initiative, do well, and be entrepreneurial such as finding your own clients to really break out.

    Cons

    Benefits and time off are the corporate standard. Training and MBA support didn't exist when I was working there. Working for difficult client personalities can be stressful.

    Advice to ManagementAdvice

    Younger staff retention was 50/50 when I was there due to the challenging workplace and ambiguity of how to advance. Create an outline of a typical advancement within the company starting at entry level to share with new employees so they know what they have to do to move up over time.

    Provide training in graphic design for beginner and advanced levels to your production staff and a design station in the office. Don't rely on designers and printers to get it right. Telling a client they have to pay for a reprint more because their designer messed up decays the relationship regardless of who to blame. Provide slightly additional compensation to those that complete those training levels and show competency. Then you can charge the client for changes rather than passing revenue off to the design firm or printer. A couple hundred employees making small design changes over thousands of jobs can be a sizable amount of revenue.

    Provide MBA compensation for staffers that want to become business managers and executives.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    If you enjoy an entrepreneurial environment, then InnerWorkings is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in New York, NY
    Current Employee - Business Development Manager in New York, NY

    I have been working at InnerWorkings full-time (more than 8 years)

    Pros

    So many entrepreneurs have joined the business over the years that it makes a big difference in the types of people you work with. If you are confident in your ability to deliver, then you will love this environment.

    Cons

    Seems like many of the negative reviews are by the many junior folks hired into the small / medium sized business in Chicago. I don't think that reflects the feelings of the 1,600 employees around the world. Case in point: the NYC office has lots of people who have been with the business for a very long time and genuinely enjoy the environment. I'm sure there are many other offices just like that. Biggest con to me is that you need to be able to work in an unstructured work environment. If you need to be micro-managed, then definitely avoid InnerWorkings.

    Advice to ManagementAdvice

    Only hire the best people.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Print Production Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Print Production Manager in Boise, ID
    Former Employee - Print Production Manager in Boise, ID

    I worked at InnerWorkings full-time (more than a year)

    Pros

    The company is focused on integrity. The people there are high quality and they are concerned with a work/life balance.

    Cons

    They didn't have any work where I lived and I would have had to relocate if I wanted to stay with the company, which was not an option for me.

    Advice to ManagementAdvice

    The management staff was great. I have no issues with the culture or the time-off policies. I always knew they were doing what they could to keep me as an employee happy.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at InnerWorkings full-time (more than 5 years)

    Pros

    Could not be happier with the company, work environment and the people. They are always looking for ways to improve. They have most recently starting focusing internally on the company and its people. Growth happened so fast that management is just now defining who we are and it is GREAT! It is great being surrounded by energetic and talented individuals. Very impressed.

    Cons

    In the past the con was due to our quick growth that we were slow to get processes in place, but that is all being worked out.

    Advice to ManagementAdvice

    Keep up the growth.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Love the entrepreneurial spirit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InnerWorkings full-time (more than a year)

    Pros

    I love how everyone here has an entrepreneurial spirit, management is very open to new ideas and ways of conducting business so that we can continue to grow and evolve as a company. A lot of people here challenge the norm and I think that’s what has made us so successful.

    I also really like the casual work environment, it's nice to have that flexibility in between visiting clients!

    Cons

    I would absolutely love for management to consider summer hours!!

    Advice to ManagementAdvice

    Continue the management lunches, it's great having the opportunity to meet with senior management in an informal setting and be able to chat in a small group.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best decision made to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time (more than a year)

    Pros

    Made the switch to the print management world about two years ago from the manufacturing floor - and I haven't looked back. The INWK office entices you to learn, and to collaborate with coworkers - this allows a relaxed, team atmosphere, where you really feel you can succeed with enough effort. I have been promoted twice since coming on board, and looking to advance again rather soon. The tools and avenues to be GREAT are here - you just need to know how to find them.

    Great company to work for - I have brought on two more of my friends as well.

    Cons

    NADA. Very Happy with my current job and employer.

    Advice to ManagementAdvice

    keep pressing hard - push your staff to greatness. My boss currently does - and it makes all the difference in the world.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Lots of growth and tons of potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings full-time (more than a year)

    Pros

    Great place to grow in your career! InnerWorkings is rapidly growing and you have the opportunity to grow and develop along with it. The management team is open to new ideas and wants to hear them. You are given the tools of a robust training program and a hands-on leadership team who want to see you succeed. It is very exciting to be part of a new team that is growing so quickly and I look forward to growing with it!

    Yes, if you are in sales, you are held to sales goals and are expected to build your own book of business. That is what it means to be in sales. Being able to build a book of business and be responsible for your own success was one of the things that attracted me to InnerWorkings and makes me want to stay.

    Cons

    Because of our rapid growth, we are tight on space till move to our new office. We are moving soon and will be in the same building in a new office.

    Advice to ManagementAdvice

    Continue to invest in the training programs and in building a strong culture.

    Recommends
    Positive Outlook
    Approves of CEO

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