Inovalon Reviews

Updated August 21, 2014
Updated August 21, 2014
250 Reviews

2.5
250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Inovalon Chief Executive Officer and Chairman of the Board Keith R. Dunleavy
Keith R. Dunleavy
154 Ratings

Review Highlights

Pros
  • Flexible work schedule; able to work from home (in 18 reviews)

  • You will learn a lot about the American healthcare system, Medicare and Medicaid and how they work (in 5 reviews)


Cons
  • no work life balance at all - people are expected to slog for 9-10 hours each and every day (in 19 reviews)

  • Absolute no work life balance and minimum transparency and increasing red tape (in 6 reviews)

More Highlights

79 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Leadership incompetence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Inovalon full-time

    Pros

    Smart and hardworking people to work with.

    Cons

    Smart and hardworking people stuck in working for an incompetent CTO who cannot differentiate between what is digital and analog. Brought his incompetent bunch to the company to bring havoc and discontent. Confuses software development with payphone repair, totally clueless. Was a reject from a smart telecom company (they were smart before they fired him).

    Does not care about staff and does not understand that leadership is motivating people and make people work with you because they believe your vision, aligned with your goals and all I can see is people spending their time trying to find another job to get as far from Inovalon because they do not trust you.

    Advice to ManagementAdvice

    Start doing some skip level meetings and ask about how they feel about their leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Find another company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Inovalon

    Pros

    Free parking is a plus.

    Cons

    The C-Suite does not jump into the affairs of the lower level management and anything goes at this company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 10 people found this helpful  

    Don't overthink this. Do not work at Inovalon. Be patient and go somewhere else. You have been warned!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Bowie, MD
    Current Employee - Director in Bowie, MD

    I have been working at Inovalon full-time

    Pros

    Please understand - The remote employees have a different experience. If you work at the Melford, Annapolis, or Bowie location, DO NOT TAKE THE Job.

    Also, the company tells people who to put positive reviews on Glassdoor. Who does that? Sadly, it still doesn't work.

    There are not any PROs. I would recommend going back to school and getting a Masters; take a class to get a certification while working part-time in a less stressful environment; or working for any other company. Period.

    You have been warned.

    Cons

    After reading all the other reviews, there is not one lie. This place isn't bad; its horrible. This is my true experience and it is my fault I did not listen.

    When I was interviewed by 3 Directors; 1 told me "Do not come here"! And I didn't even listen. I should have. In the actual office hallway, another Director asked me about my work history and said, "You are going the wrong way in life coming here. You only work here if you can't get a job anywhere else" The Director was right. You read this mumbo jumbo stuff on Glassdoor about Type "A" people. Stop it. Stop it. You ONLY stay here if you can't get a job ANYWHERE else. For example, if you have Visa issues, you have self-esteem issues, are undereducated for the market, or you have fear issues about the job market (adverse to risk).

    The attrition is so high, it is normal to have 2-3 different Directors, Senior Mgrs., or Managers leading your team within 6-12 months. That is normal. Almost entire departments turnover within 1 year; definitely 2 years.

    Now lets list the Cons:

    No Work/Life Balance: Work 60-70 hrs. or get fired. Some work easily 80 hours a week with absolutely ZERO recognition. That isn't overtime pay folks.
    Poor treatment of Employees - There is not any development of employees.
    You must avoid all Executives or get assigned hypothetical work that will take you 2 weeks to complete; then they will not even use it.
    Run...I mean Run...and avoid all meetings or interactions with the CEO Keith. His DNA should be tested to see if he is even human.
    Horrible Benefits
    HR is absolutely the worst in the nation (Who schedules interviews and does not call and I'm not talking about the potential employee, but the HR Rep) Man! I still overlooked the signs.

     - YOU HAVE BEEN WARNED -

    Advice to ManagementAdvice

    Well, at this point you know you can't sell the company because its no good, so maybe just maybe you will spend the next 5-10 years and build a real company. Stop laughing at me.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Believe all the negative reviews...this company is a mirage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Bowie, MD
    Current Employee - Director in Bowie, MD

    I have been working at Inovalon full-time for more than 3 years

    Pros

    At first HR and my hiring manager made the company appear as if is the leader in the industry and are growing year over year. I found once I moved from another state and packed my family up to move here that what I was told were lies. I have met great co-workers and keep in touch with previous employees.

    Cons

    There are many many cons working here. I tried to make the best of it and am currently looking to leave here soon. I have had 4 bosses in a period of 3 years. In fact my whole dept was replaced with me transferring into it just to see it be built up then dismantled again. I currently have no boss as they haven't replaced that person still after many many months. Most jobs don't get replaced after someone leaves or they get filled in 9 months time. Look at the BD and marketing dept which has the highest turnover rate in the company. 2 people try to run it but all they do is run it to the ground, lying to clients, pretending to know what they are doing, kissing the CEO on many levels, working everyone to the point of exhaustion. The ELT is pissed at all the negative reviews on this site and told us to write positive reviews on this site (basically lie on here) and have tried to get many negatives reviews taken down on here. I can't lie about this company. This is the worst company to work for.

    Sitting in company meetings all week makes my head spin. Nothing gets accomplished when the CEO talks and talks about himself and how he can all do a better job than we all can. He gets involved in sales and client services and constantly puts people down in meetings by pointing out on a PowerPoint presentation that the person left out a period on page 259 or the color on a graphic was blurry.

    You have been warned not to work here. RUN far away from here. Unless you like to be humiliated, like long hours, like to work on weekends, get hundreds of internal emails everyday from ELT, never see your family, like losing your hair, hardly sleep, cry when Monday comes around, etc.

    Advice to ManagementAdvice

    I like the new President but the ELT are working against him due to their loyalty to the CEO. Keep the CEO out of meetings and let the CPO and the President do their jobs to get moral up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    I am still trying to get over my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bowie, MD
    Former Employee - Anonymous Employee in Bowie, MD

    I worked at Inovalon full-time for less than a year

    Pros

    There is nothing that comes to mind.

    Cons

    I cried everyday going to work there till I was finally laid off after 3 months. The backstabbing, the gossip, the senior levels teams never showing up to meetings, the sexual harassment, "the white boys club," all made this place the worst place I have ever worked. It took me 4 months to find another job and when applying for unemployment Inovalon would never call the State of Maryland back. The State of Maryland called Inovalon as a "runner" not calling them back so they can hold out on paying you your unemployment. This company truly affected my home life since it took 8 weeks to finally starting getting any kind of money with a newborn. I wish I would have never worked here.

    Advice to ManagementAdvice

    What comes around goes around...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Bowie, MD
    Former Employee - Senior Manager in Bowie, MD

    I worked at Inovalon full-time for more than a year

    Pros

    Some good people in the organization. Some what okay benefits. Good work/life balance

    Cons

    Horrible culture. Lack of structure. High turnover.

    Advice to ManagementAdvice

    Change your culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    The grass is not greener if you chose to work at Inovalon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Bowie, MD
    Current Employee - Anonymous in Bowie, MD

    I have been working at Inovalon full-time for less than a year

    Pros

    Good location / nice office

    Cons

    It's all about Inovalon and nothing about their employees. The recruiters are slick in their approach. When you think something is off and red flags are in your face - GO with that. Biggest regret that I left my company for this mess. The recruiters are not truthful. I was told the turnover was bad and it is horrific. Biggest regret and I will be exiting with less than 8 months. Do walk but RUN.

    No opinion of CEO
  9. 7 people found this helpful  

    Dismal, Depressing, Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bowie, MD
    Former Employee - Anonymous Employee in Bowie, MD

    I worked at Inovalon full-time for more than 3 years

    Pros

    There are no good reasons to work here. Maybe if you just absolutely love Bowie, MD, but even then there are better jobs at the shopping mall across the street.

    Cons

    This is the worst company in the world there is nothing good to say about it. Beware that, Big Brother is watching. Do not trust anyone; no one is safe here. If you are thinking of working here, don't. If you work here, get out. If you're a new executive and have been working here more than six months, congratulations, you've figured "it" out - Valium and Prozac helps until you can find work elsewhere. Morale is so low it's underground. Stress is so bad you lose one year of life for every year you work here. Pay and benefits are a joke.

    Advice to ManagementAdvice

    Get out and find another job before the bottom falls out of this hyper-inflated turkey. If you're a senior executive get out before your name appears on the front page of the Wall Street Journal - and not for good news.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 10 people found this helpful  

    Keep your resumè updated!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Bowie, MD
    Current Employee - Product Manager in Bowie, MD

    I have been working at Inovalon full-time

    Pros

    A foot in the door to the healthcare data analytics field. You will work with some good people and make solid connections for when you leave. There ARE good managers among the bad, and there ARE good colleagues to work with. The paychecks don't bounce.

    Cons

    Where do I even begin.

    Have a look at some of these reviews and ask yourself why there are 10 negative ones for every positive one, which were probably posted by some shill in HR anyway. I will echo what they have to say from my own experience below.

    I have met Keith Dunleavy on multiple occasions. He is a very sharp man. He is also extremely greedy, demanding, and unsympathetic to the employees who actually do the work to make the company successful. He is the emperor of his domain and it is his way or the highway. He surrounds himself with sycophantic executives and "handlers" whose job it is to prepare a room before his entrance, so as not to say or do anything to make him angry. This is not a man who responds well to criticism, and the entire culture of the company reflects it. Heed this fact.

    Turnover at all levels is incredible. The average senior manager's tenure can be measured in months, not years. Those who don't toe the line are swiftly shown the door, and those who can no longer bear Dunleavy's imposing demands find it on their own. I have had five different managers in as many years, and none are still with the company. Despite the cute, jingoistic corporate propaganda constantly being shoved down our throats about how great the company is, and how much Inovalon aspires to be an "Employer of Choice", most employees don't seem to stay very long. Heed this fact.

    Stress is insane, as are work expectations. Your life and well-being come in a distant second to deliverables, period. Fun story: early one Friday it was found that one of the automated process had failed and had to be run manually. This team, which had started working on the problem at 8:00 AM Friday morning, worked straight through until 5:00 AM the following morning, at which point the lead sent out an email saying, "Thank you for your effort, team. Let's take a break and reconvene at 8:00." For this you may get a pat on the back or a 10 dollar gift card to Starbucks. This amount of unwavering dedication is expected. Heed this fact.

    Let one thing be known above all else: you are nothing more than a number here. This company owes you no allegiance whatsoever, and they haven't the slightest bit of compunction firing you on a whim and without notice. Employees are managed by "headcount". A fifth of the company was let go entirely without warning due to incompetent budgetary management, which was ENTIRELY preventable by a more conservative growth trajectory. But that is not how Keith rolls. Entire office locations are closed "strategically" and without notice. The moment you as an employee no longer contribute enough to the bottom line, you're gone the same day. Heed this fact.

    Still want to work at Inovalon?

    Advice to ManagementAdvice

    Dr. Dunleavy, sell the company already and retire to Monaco. Your employees are sick of being worked to the bone to pad your bottom line and it shows. Don't bother sending out employee surveys unless you actually care enough about the responses to address our concerns, because right now the only thing you I.N.S.P.I.R.E. us to do is keep our resumès up to date.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    If you take a job here, you will regret it........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Inovalon full-time for more than a year

    Pros

    I met some of the most hardworking, educated, innovative people at Inovalon. Unfortunately, most of them left and I did as well.

    Cons

    The CEO will hold you captive in a 2 hour meeting to discuss his disgust that a diagram on a proposal, slick, letter, presentation, etc., should be .3% smaller. Or that the letter "p" on page 1, 582 is in font 8 and should be 9. And....the person who allowed this to happen (because he never remembers anyone's name) should be given a warning. I've never seen an ELT team led by someone so incompetent.

    CEO, CEO, CEO. Did I mention the CEO?

    Advice to ManagementAdvice

    It seems to me that someone is listening, as they finally hired a real executive (President). Unfortunately, until the CEO is dismissed, the problems will continue. Stop the CEO from going out on every sales call/presentation and ruining the sale with his dog and pony show. Let the salespeople do their job! . Inovalon will be nonexistent soon, as anyone in the healthcare industry is aware that the moment you mention you work or worked at Inovalon, the immediate response is " I'm sorry". Inovalon's reputation in the healthcare industry is not a good one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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