Inovalon Reviews

Updated August 7, 2015
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Inovalon Chief Executive Officer and Chairman of the Board Keith R. Dunleavy
Keith R. Dunleavy
77 Ratings

Pros
  • Pros: Work from home 98% of the time (in 23 reviews)

  • You'll learn a lot about Medicare Advantage plans (in 7 reviews)

Cons
  • The office culture is definitely for employees striving for work life balance (in 23 reviews)

  • High turnover rate and benefits could be better (in 12 reviews)

More Pros and Cons

105 Employee Reviews

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  1. Helpful (2)

    Asset management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Asset Management Specialist in Bowie, MD
    Current Employee - Lead Asset Management Specialist in Bowie, MD
    Negative Outlook

    I have been working at Inovalon full-time (More than 3 years)

    Pros

    Being able to meet new employees and coworkers

    Cons

    Poor management, low pay, long hours

    Advice to Management

    Spend more time training associates with the skill they need to complete jobs assigned to them and have SOPS on place to teach the job


  2. Helpful (3)

    coding and data review nurse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coding and Data Reviewer in Belews Creek, NC
    Former Employee - Coding and Data Reviewer in Belews Creek, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Inovalon (More than 5 years)

    Pros

    insurance policy, your phone doesn't ring that much....thus no communication...Work at home, but in the end, that's not even worth it.

    Cons

    flexibility, pay...lowest on the national standard, management, communication, ethic, resources, time off, training, no room for any mistakes, even simple ones. Constant micromanaging, If you are IN with the IN crowd, you should be ok, although in the past year we have lost some pretty excellent leaders...in which we now have new ones. , that could be the problem. As I said it does not matter. There are hundreds of us, and are simply a number. No room for advancement at all.

    Advice to Management

    not worth putting it here...Management are the ones that told us to come on here and to please give a great review....thus turn over is incredibly high


  3. Helpful (1)

    Corporate HQ

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Inovalon full-time

    Pros

    Across the street from Starbucks

    Cons

    Inexperienced Management. Under qualified people awarded promotions if they are friends with the "right" people. Unfriendly environment.

    Advice to Management

    Avoid


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  5. Helpful (8)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Inovalon full-time

    Pros

    You will learn tons, but you will be miserable doing it.

    Cons

    Please read the reviews before you would think about working here. Worst company I have ever worked for.

    Advice to Management

    Be ethical


  6. Helpful (3)

    Absolutely horrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Specialist in Phoenix, AZ
    Current Employee - Help Desk Specialist in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Inovalon full-time (More than a year)

    Pros

    Learn lots of different Healthcare systems. M-f job. Once Friday hits you can forget about work for 2 days. Run as fast as you can away from this place.

    Cons

    If you are the favorite employee of a manager you will be able to (possibly) move up the ladder.

    Advice to Management

    Allow help desk technicians to cross train with other departments.


  7. Helpful (6)

    A house of cards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bowie, MD
    Current Employee - Anonymous Employee in Bowie, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Inovalon (Less than a year)

    Pros

    Competitive pay. There are a few really skilled managers, but not enough to effect change.

    Cons

    Executive leadership is clueless. Products are sold that aren't ready for launch. Communication between teams is ineffective. And no one from the ELT bothers to acknowledge it let alone try to fix it. ELT hires people who are more concerned with sniffing up to ELT than managing their teams to success. I can't imagine how it's managed to stay afloat this long.

    Advice to Management

    Take a trip to the other floors of your building and listen to your employees. They are more disgruntled than you think.


  8. Helpful (7)

    Slave drivers, no job security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCM in Miami, FL
    Former Employee - CCM in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Inovalon (Less than a year)

    Pros

    Good pay (hourly) and good benefits.

    Cons

    They are slave drivers, very high stress! There's an enormous pressure placed on their employees with the constant threat of being fired. Weekly and Biweekly job evaluations reminding you of the potential to loose your job once you fall under their 95% level of job performance and expectation. Your calls are randomly selected, monitored and graded. Environment is a call center with monitoring of not only the calls with a minimum number of calls required daily, but the employee is not to take more than a 2 minute break between each call. They monitor even the time you are away at the bathroom which is maximum 7 minutes. You are also not allowed to answer nor look at your phone. Bottom line is the location I worked in closed its doors after so many employees, quit, got fired or got sick from the high stress!!

    Advice to Management

    Sadly the CEOs of this company are Physicians and only care about the bottom dollar. They need to change their tactics and not push so hard to get that high volume at the cost of the employees well being. Provide a more relaxing environment with positive reinforcement and message of job security.


  9. Helpful (6)

    Zero Training, Zero investment in people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The company has plenty of parking.

    Cons

    The company doesn't have a training department (!). You learn product knowledge by reading presentations. The company does not invest in people nor do they do the simple things, like maintain printers. They issue 10 year old laptops to new hires. There is no process, no new hire on boarding involving HR, IT, and the group you've been assigned to. You can wait months for proper AD permissions to do your job.

    Advice to Management

    Run for your lives.


  10. Helpful (7)

    Your worst nightmare is a reality here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    I do not have anything nice to say about this company.

    Cons

    If Isis had a company it would be named Inovalon.

    Advice to Management

    Learn how to treat people.


  11. Helpful (3)

    Review Specialist I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Inovalon full-time (Less than a year)

    Pros

    Free lunches and employees are friendly

    Cons

    Upper Management was the issue. They proved dishonest about company policies and guidelines..everyone was not treated the same. Some people who are favored are allowed off for days that should be excused under company policy while others are penalized. Unfair treatment of employees.



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