Insight

www.insight.com
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Insight Reviews

Updated February 27, 2015
Updated February 27, 2015
41 Reviews
3.0
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
41 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

41 Employee Reviews Back to all Reviews

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  1.  

    Multi-tasking all day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The jobs are broad and include many different tasks and resposibilities

    Cons

    The schedule is set to create long shifts.

    Advice to ManagementAdvice

    Get to know your employees better as individuals

    Recommends
    Neutral Outlook
  2.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Technology based company and environment

    Cons

    Call center environment not focused on employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Trying to evolve, but has a ways to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Tempe, AZ
    Current Employee - Senior Manager in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    Industry leader and expanding offerings and services capabilities provide Insight with great potential. Benefits are decent for a large corporation. They have recently added some more innovative benefits like an on-site health clinic and on-site health screenings to improve health consciousness among the teammates. They have a nice holiday party and some fun perks from the partners in the call center. Good management training programs for front line managers are provided, if you can find the time to attend. Onsite cafeteria at the Harl location, although it's overpriced and food isn't healthy or good. Free vendor food is common and better than the cafeteria food!

    Cons

    Constant change is strategy and senior leadership is often times short sighted, but in the name of growth. Constant change is particularly frustrating to the sales organization who's expectations, accounts, managers, etc are frequently changing. There is a tremendous lack of sales accountability and rigor. Sales training is poor and sales management, with some exceptions, is poor. The culture is deteriorating and morale is currently very low. Systems are very outdated, but there is a lot of work being done to improve in this area. Pay overall is below market average. Insight is trying to evolve into a modern day company, but still has a lot of school mentality which makes the shift difficult. Lots of silos and favoritism still exists. There is no empowerment and you need to go through a million approvals for the most basic and common sense things. Lots and lots of meetings. Very little respect for work/life balance or time off. You are expected to ALWAYS be accessible.

    Advice to ManagementAdvice

    Stop implementing so many major changes without thinking them thoroughly and getting reality checks from those on the front lines. Change is good, but constant and ongoing changes can be incredibly distracting. Create more accountability in the sales organization. Empower your managers and leaders. Being fiscally responsible is good, but you have over-pivoted at the expense of your teammates and the culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Long time sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Insight full-time (more than 5 years)

    Pros

    CEO has the long term vision to lead this company. Sales people are empowered to grow business the way they see fit. Insight is willing to try new things, attack new verticals, etc. A really good place to work.

    Cons

    Leadership can roll out new ideas without thinking them through. Many times initiatives fizzle. Lately decisions are guided by pipeline and forecast which results in an overall short-sidedness.

    Advice to ManagementAdvice

    Get out of the spreadsheets and focus on the "sales" part of sales management.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place - not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight full-time (more than a year)

    Pros

    Hours are the best - M-F and 8-5 with all holidays off and paid. Laid back work space, friendly people, lots of contests to win prizes and cash! On site Healthcare office with only 10.00 copay. Built in cafeteria.

    Cons

    The compensation plan stinks. Once you lose your first year of guarantee, you lose 10k of income. It is practically impossible to make that up in your commission sales - especially in year 2.

    Advice to ManagementAdvice

    Get quotas to you on time and increase compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    EHHH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The people are the only good part

    Cons

    Everything else is really bad

    Advice to ManagementAdvice

    Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Sales Solutions Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Solutions Representative in Bloomington, IL
    Current Employee - Sales Solutions Representative in Bloomington, IL

    I have been working at Insight full-time (more than 3 years)

    Pros

    Good people to work with

    Cons

    No career developement, constant restructuring and reorganization

    Advice to ManagementAdvice

    Implement some sort of career development program, change is good, but too much of a good thing can be bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    It been a good experience at insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    They have good scheduling and work with you when you have family emergency. Everyone olis very helpful when you need help and they participate in volunteer work.

    Cons

    Office politics, no raises for a few years and when they did give a raise it was well below the average of other companies.

    Advice to ManagementAdvice

    Research into merits and pay for employees.

  10. 2 people found this helpful  

    Survival of the FIttest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Tempe, AZ
    Current Employee - Inside Sales in Tempe, AZ

    I have been working at Insight full-time (more than a year)

    Pros

    Good Entry Level with opportunity to make good money if you find the golden ticket

    Cons

    Sales process is still in building phase which can sometimes make it difficult to endure through the process.

    Advice to ManagementAdvice

    Build value in the employees that don't want to remain complacent instead of firing and hiring at more cost someone new to train and go through the full process all over again. Build a culture of employees that don't fear being replaced by the next new thing.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good company (for Phoenix) as it is one of only a handful of Fortune 500 in Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 5 years)

    Pros

    Above average pay, nice friendly work environment, benefits are improving (slowly), leadership is trying to get it right, emerging cloud environment may pay dividends, management is focused on improvement

    Cons

    Weak 401(k) match - only 25% match up to 6% of pay, 2-3% merit increases isn't going to cut it, need to scale merit increases on a value based system, inconsistent work from home policies from dept. to dept., C-level executives are paid too much (like many places) and not held accountable

    Advice to ManagementAdvice

    Need to focus on simplifying processes, employee retention,

    Recommends
    Neutral Outlook
    Approves of CEO

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