Insight Reviews

Updated July 28, 2015
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
28 Ratings

Pros
  • Good people work here and most care (in 12 reviews)

  • They are a fortune 500 co with good benefits (in 7 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

52 Employee Reviews

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  1. Insight Consulting Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Insight full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    OK for entry level IT professionals that need to get hands on experience. There will be a few options to learn new skills if you are liked by management. Compensation is average. Great place for newbies to learn the basics!!!

    Cons

    >No career planning or path, no clear measurable definitions of success. It's all subjective with no quantifiable metrics outside of profit margins >Employee benefits are sub-standard and you will have very high out of pocket expenses and will may still be forced to undergo medical exams to get any money in your health savings acct. >Moral is very low but the employees are afraid to make changes or voice concerns for fear of loosing their jobs >Insight hires and promotes from the outside frequently and employees that have toiled to make some success happen are bypassed >Very high turnover and attrition >culture of secrecy and harsh decisions that affect employees without consideration >Poor treatment of sales folks that are not top performers, cut throat culture

    Advice to Management

    Change your new company logo since it resembles a swastika


  2. Helpful (2)

    High Turn over Low results

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Tempe, AZ
    Current Employee - Operations in Tempe, AZ

    I have been working at Insight full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Monday through Friday work schedule. Insight is closed on every major holiday. You have vacation from day one of employment. Good place to start in this industry to make connections .

    Cons

    Employee hand book is difficult and vague. This lends itself to interpretation and favoritism. For example: Doctor's notes to excuse illness are only required at management discretion. So basically if they believe you are out legitimately you don't need to provide one. There are no guidelines to instruct management when to request this. Management has little accountability to a philosophy or to HR. Example: your vacation time is allocated twice a year. Half in January and half in July. You must use all vacation time during the year or you lose it. However some managers will allow you to use time if you weren't able to take all your time. Some managers do not allow this. It is very difficult to transfer departments. Engaging recruiting to assist is non existent even when applying for positions. Most times you will not hear from Recruiting about the position you applied for. There is no working with recruiting to help find a new position. Unless you have your managers blessing you do not move and are not considered for other roles. There is no management trainee program. Insight provides very little methods to interact with management and does not have a clear management philosophy. The best way to move at Insight is to leave the company for a time and return. You will be more desirable and make more money. Turn over is extremely high. From management down I would assume the average length of employment at insight would be less that 18 months. For a company that has been around for 20 + years you would expect to see more long term employees.

    Advice to Management

    Just because you hear someone's voice does not mean you are listening. There is value in people and what they learn over time. Please pay attention. Valuing people is a good thing. You talk about "value add", Yours are your staff.


  3. Helpful (1)

    Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My coworkers are nice and friendly.

    Cons

    Chaotic and unrealistic expectations with no understanding of Federal Contracts nor procurement.


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  5. Helpful (3)

    Reading these reviews make me laugh!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Arch in Tempe, AZ
    Former Employee - Arch in Tempe, AZ

    I worked at Insight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No Pros, now that I have been gone from Insight for 2 months at a much better paying job with more reasonability to help succeed. I watch other that are leaving have the exact same complaints that I did...low pay, no growth, and middle management that waste space. Laying people off because of their failed management practice.

    Cons

    I recently talked to a friend who is still there and instead of back filling the people that have left they just keep on piling on to the ones that are hanging around. Not sure why you would do that in an IT industry job market that is exploding. Oh I know why fear of being sued based on your non-compete "what a joke" Do not be scared go get a career and leave the job behind. Service org is disjointed and are think as thieves if you are not from one of the last major acquisition of Ensync then you will not have a chance to move up.

    Advice to Management

    Ken L you would do your self a favor and get rid of the whole services org and start over...I sitting in meeting with vendors and customers and when Insight is mention around services executive cringe.


  6. Do not add this black eye to a resume and for God sakes shop around for an experienced IT solution.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Consultant in Detroit, MI
    Current Contractor - IT Consultant in Detroit, MI

    I have been working at Insight as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like time off without pay, being micro managed by sales people, being used as a test Guinea Pig for testing IT Projects, being given orders by folks that don't belong selling cellular phones much less computer systems... Then it's the best place you can hope for.

    Cons

    The IT Managers are more often than not sales people with little to no grasp whatsoever on the IT Projects tasked them. Also, due to poor management and a not so firm grasp on technology and very under experienced IT management staff and their ability to place individuals in charge that clearly do not belong outside of a 3rd world telemarketing scam. They will cut hours, and eventually drop the project associates after a number of failed attempts all the while still trying to sell a product they can't begin to comprehend. The people in lead IT positions had no business what so ever in any type of IT environment with one and I do mean one exception. To make matters worse, re-creation of tried and true software or the like and charging another for its creation to my knowledge is copyright enfringment . Avoid this place if you can. However... On that same note... If you have little to no computer and or IT experience at all, at the very least they should welcome you with open arms.

    Advice to Management

    Start giving the people running IT Projects an aptitude test. If they haven't got a clue, find someone that does.


  7. Helpful (2)

    Account Executive-Specialized division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a lot of opportunity for sales at Insight. They also have a fun atmosphere Impressive relationships with customer base and impressive ability to extract funding & marketing dollars from partners.

    Cons

    Incredibly stingy in regards to commission, base salary, and benefits. Extremely disorganized with a lack of basic processes or much of a set career path. Very outdated systems (particularly CRM system) and billing methods requiring sales people to spend insane amounts of time on processes and administrative work instead of prospecting, cross selling and taking a consultative sales approach. Extremely corporate & poltiical at times. Company schedules lots of partner trainings and activities that take away sales reps time to sell (Insight charges partners for these trainings so they are profiting immensely just at the expense of their employes time).

    Advice to Management

    Spend more time getting feedback from reps and their day to day activity if you actually want to learn what would help them improve their numbers and mandate less call blitz and calling on unqualified marketing generated leads that result in few true qualified opportunities. PAY BETTER and you will attract more qualified candidates and reduce turn over. Employee morale will go up and reps will be more productive on the sales floor. Invest in your CRM system if you truly value it and require reps to use it often! Promote VPN access and working remotely.


  8. Helpful (3)

    Overall they do not care about their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Supervisor in Phoenix, AZ
    Former Employee - Technical Supervisor in Phoenix, AZ

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Pay was good. The time off was good. They had some really good people working for them. Not much else was.

    Cons

    They do not give the training needed to succeeded. Not clear on the expectations. They terminated me because I took all of my vacation for a trip with my wife. They care more about image than getting the job done right Upper management had no involvement.


  9. Helpful (8)

    If you absolutely need a job for now but not a long term solution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of very many pros except for some of the people that I worked with. Cellphone reimbursement but my role required accessibility at all hours of the day and night which limited work/life balance.

    Cons

    I am glad that I got an opportunity to work for Insight as I have learned how NOT to run a business. The company needs to focus on a singular directions (changes are announced one day and updated the next) and seriously consider having ethics training for ALL especially the senior leadership team (I have witnessed conversations that question the humanity of leadership). Turnover is horrible and there is not much to attract the talent with compensation and benefits lacking way behind similar companies.

    Advice to Management

    With the exception of the CTO, I would recommend starting over with a strong ethical strategic leadership team focus on driving innovation and sales growth. Reward talent and they will make a difference.


  10. Helpful (4)

    RUN!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Services Technician in Hanover Park, IL
    Former Employee - Services Technician in Hanover Park, IL

    I worked at Insight full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - My department's management was VERY good about using time off for family related things (Doctor's appt, kid's things, etc). - Loved the people I worked with.

    Cons

    - Management engages in questionably un-ethical practices (out right lying to clients and potential clients) - Pay rate is TERRIBLE by industry standards. - No appreciation for the contributions of the employees.

    Advice to Management

    -Pay better. - Take some REAL ethics training courses!


  11. Helpful (3)

    Bait and switch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at Insight full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Free lunches are often provided by the vendors.

    Cons

    In the interview I was told I would double my base salary within a year if I hit my quota. I've exceeded my quota and will not come close to making my base salary. Unfortunately management gave false expectations to everyone on the team. Benefits are horrible. Healthcare is a joke. I would only suggest working at Insight if you've had no technical experience and can live off your base salary.

    Advice to Management

    My advice to management....be honest and set proper expectations for your employees. A good manager works to solve problems with their employees. Forwarding emails to someone else (passing the buck) doesn't solve anything.



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