Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated October 14, 2014
Updated October 14, 2014
196 Reviews
2.7
196 Reviews
Rating Trends

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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
110 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1.  

    Great company and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Sales Representative in Tempe, AZ
    Former Employee - Partner Sales Representative in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Clear company values and communication about direction the company is taking. Great culture. Lots of free giveaways from vendors and sales contests. Sales and recognition are great.

    Cons

    As with any large company you can sometimes get lost in the mix. Such a large company it was hard to make changes to processes. Training for some positions was little to none.

    Advice to ManagementAdvice

    Develop a clear path of advancement for those interested. Promote from within. Have management take training on how to develop their people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good industry and leadership with many opportunities for training and working in different positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 5 years)

    Pros

    Growing industry (IT), opportunity to develop new technical and leadership skills, Fortune 500 global company with a 25-year track record, environment is constantly changing/evolving which creates opportunities to work in different positions (you don't have to wait for someone to leave in order to have the opportunity to do something new)

    Cons

    Benefits are competitive for what the average large company is offering today; however, if you don't have $2500 in your savings account to cover your medical expenses, don't work here. It's a high deductible plan with a healthcare savings account. The entry-level sales positions are extremely challenging.

    Advice to ManagementAdvice

    Figure out a way to grow revenue and increase market share. It's hard to create a winning culture when we are constantly in cost cutting mode and unable to achieve planned results.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Good place to pad your resume for the next opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    Senior leadership--pretty impressive that the CEO knows most by name
    Cafe and health center at headquarters
    Good people work here and most care
    Sales rally event is cool

    Cons

    Benefits are substandard
    Work from home policy is dept by dept-would be nice if they could extend that to all
    Sales staff not trained well
    Buildings are old and tired; cube space is a joke
    Marketing seemed in disarray until recently

    Advice to ManagementAdvice

    Work from home-the policy needs to go all the way around...not just for HR and IT
    Review benefits... They are not cutting it and you will lose out to competitors or to other local businesses

    Recommends
    Approves of CEO
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  5.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Insight is getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Tempe, AZ
    Current Employee - Marketing Manager in Tempe, AZ

    I have been working at Insight full-time (more than 3 years)

    Pros

    At HQ in Tempe, most of the teammates are very helpful. There are many fun activities.
     New PM and Marketing Management are upgrading tools so people can be more efficient.
     In those departments starting to provide more training and more career opportunities.
    Management open about goals and direction.

    Cons

    Pay scale is low and health benefits are not good.
    No on-going sales training and no accountability in sales.

    Advice to ManagementAdvice

    Develop consistent goals across organization. Each partner has goals with no tie to sales expectations.
    In PM, encourage cooperation instead of competition between teams.
    Continue to provide career training and opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    If you don't like the current team alignment just wait it WILL change, soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time (more than 5 years)

    Pros

    Great teammates and solid middle management, where those on the front lines truly act as professionals and there is a strong desire to win as a team.

    Cons

    Practice development is fractured and confrontational to frontline teammates with some animosity between those that do and those that sell. While change is inevitable it sometimes seems that change here is done just to make a change.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Go with Flow embrace change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Phoenix, AZ
    Current Employee - Senior Account Executive in Phoenix, AZ

    I have been working at Insight full-time (more than 10 years)

    Pros

    Solid baseline you can make a lot of money in sales but have to be willing to embrace change, you have to be willing to invest time to cross learn what services we do well and pull them into your approach t your client.
    Dont expect to have stuff handed to you you have to be the leader in your client relationship and to go to the right person in the organization to get the job done.

    You have to MAKE the work/life balance, You make the $$$ you want to make,

    Cons

    Cons are in related to the pros, knowing whihc person to engage in tribal knowledge to get job done for client and insight.

    Advice to ManagementAdvice

    realign the floor managers, Our sales manager are just number pushers they do not add to the sales temas for the most part. Reps do not need a floor manager to go on site with them when the floor manager doesnt even understand what the client does.
    Remove the roadblocks to the teams, we are one company. insight did not survive the .com bublle Y2K and the crash in 07/08 withut the employees standing fast with the company. we grew this together.
    Make remote systems better.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Customer service oriented where support takes priority over development but lots of opportunity for both

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in Tempe, AZ
    Current Employee - Senior Systems Engineer in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    A lot of positive energy that stems from the majority of the employees working in technical sales. Managed services is still in its infancy of product offerings but is a growing profit center for the company which means the spotlight is on us and how well we can deliver data center support to Insight and it's customers we support. Working on systems owned by multiple companies is challenging and you are always meeting new people. I am satisfied with my salary for the level of work performed.

    Cons

    Priorities get shifted, new clients have different standards or are lacking standards, and same goes for processes such as change management, root system access, and level of vendor support for the OS. Sometimes it seems chaotic and it is frustrating when support work gets in the way of project commitments, so requires being flexible and putting the customer's interests ahead of your own.

    Advice to ManagementAdvice

    Keep up the meetings so we feel involved and have a voice for improving our future. Don't forget to invest in training and retaining the talent required for future sales of the latest infrastructure technologies.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good Organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Plenty of opportunity. Large projects. There are many locations to work at. The benefits are decent and seem to comparable to most average places.

    Cons

    Too many different directions. Salary is below average. Employer matching is very low (1%). Many projects tend to require extra work after hours

    Advice to ManagementAdvice

    Invest in more career development.

  11.  

    Field Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at Insight full-time (less than an year)

    Pros

    Great benefits, excellent compensation plan, superb infrastructure. Terrific perks and good management. Definitely a place where you would want to work.

    Cons

    Resistant to change even if change is in their best interest. They are a VAR and VAR they will stay ... at the mercy of their vendors. They "say" they do services but it is limited to break/fix. Missing the boat on powerful revenue generating practice.

    Advice to ManagementAdvice

    Need to embrace services as part of their growth strategy. Because Insight is so tied to their vendors, Insight is at their mercy. Management should consider branching out in terms of service offerings so they have better margins and better control over their destiny.

    Recommends
    Neutral Outlook
    Approves of CEO

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