Insight Reviews

Updated July 9, 2015
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
26 Ratings

Pros
  • Good people work here and most care (in 12 reviews)

  • They are a fortune 500 co with good benefits (in 7 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Insight would benefit from employee and industry "insights" as to how to turn the company around

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best reason to work for Insight is that the services side of the business is growing at a healthy pace and the people involved in that group are generally good to work with.

    Cons

    The culture is very non productive due to lack of empowerment for anyone under a VP level to make decisions and move the organization forward. They manage the company from the top down, however; the top executives are seemingly out of touch with the corrosive attitudes and lack of collaborative unity within the organization to solve problems. There is no budget for employees to connect in the industry by attending relevant industry events or training. In essence, you have to be funded by a partner in order to attend anything and there is only so much MDF to cover such expenses. Compensation for management positions is below market average and bonuses are very slim due to company performance.

    Advice to Management

    The painful, but obvious advice is to hire a company who excels at "change management" and empower them to implement better operational processes, integrate sales and marketing and fix the technology infrastructure issues that are crippling the company.


  2. Insight

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Buyer in Bloomingdale, IL
    Former Employee - Senior Buyer in Bloomingdale, IL

    I worked at Insight

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of the people were very professional.

    Cons

    Not a good environment for questioning the status quo. Company grew too fast in the last five years and operational processes were not reworked to keep up with the new environment. SAP upgrade turned into a nightmare that seems to not have an end in sight.

    Advice to Management

    Listen to your people more. Really listen, not just sling the corporate lingo about "teammate satisfaction" and the like.


  3. Helpful (2)

    Update your Resumes

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Tempe, AZ
    Former Employee - IT Manager in Tempe, AZ

    I worked at Insight

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    At one point, it was the people and the general work environment. At this point, I'd say it's just because you should be happy to have a job in this economy.

    Cons

    Insight was once a really good place to work: energetic, motivated and filled with bright people. Executive management was always a little chaotic, but at least there was a general idea of what we were trying to accomplish. That all changed around 2002 when the core business acquired Comark and the subsequent IBM takeover was completed. I've worked in a lot of different places, and it boggles my mind how many executives are needed here to run the company into the ground. Do they REALLY need a Chief People Officer? How about ANOTHER Senior Vice President in IT? Recently they layed off approximately 240 people. I know a few of them, and NOT ONE of them was a Senior VP or higher. Amazing. Yet the stock price hits an all-time low and the core business is shrinking. Maybe it's me, but someone should be held accountable for the mess, and yet they let staff level people go when things get bad. I'd seriously reconsider working here if you don't already.

    Advice to Management

    Hold yourself accountable and stop blaming your staff level employees. Rich, you've had 5+ years to make your mark and all that has happened is you've increased the debt load dramatically, shrunk the core business, and watched the stock price flounder (even before the major market drop). Not to mention morale is at an all-time low. This company needs a sweeping overhaul of upper management.


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  5. Helpful (2)

    Gone Downhill the last couple of years...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Sales Support in Tempe, AZ
    Current Employee - Web Sales Support in Tempe, AZ

    I have been working at Insight

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people!! You will find the best people around you who are wonderfully helpful and genuine. They make going into work each day well worth it. I have formed quite a few lifetime friendships with the people I have worked with here at Insight.

    Cons

    The last two years have seen a huge downgrade in the staff with a lot of good folks who were good workers, shoved out the door in the lay-offs. Insight started to tap India for some of the work tasks. Overall they do try, but there are times when they just don't understand what you are trying to say/explain. It's frustrating. Management has taken on the stance that your working here is a privilge so any requests have to be put forward very carefully. You want to stay under the radar. It's not as good a place to work as it used to be, which is a pity. Financially I think the company can hang on through the coming years we have to get through, but it's going to take some intelligence!

    Advice to Management

    Please pay attention to more than just the bottom line. One guy was laid off and now it takes 4 people stumbling around to try to do his job. It would have been more cost effective to have kept him. Think and really look at who is doing what and how well they are getting things done.


  6. Insight: Potentially a good company with below par leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Tempe, AZ
    Current Employee - Sales in Tempe, AZ

    I have been working at Insight

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pros are that you receive a paycheck even though compensation changes frequently and never in favor of the employee.

    Cons

    Management lacks direction and foresight. The competition always seems two steps ahead.

    Advice to Management

    Become proactive as opposed to the usual reactive approach. Create customer incentives to entice them to look at Insight as opposed to waiting for the competition to come up with ideas that you may or may not mirror. Once you implement a new initiative give it time to work as opposed to "pulling the plug" . Treat your employees as if they are valuable or at least act like they are.


  7. -

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Solutions Executive in Dallas, TX
    Former Employee - Client Solutions Executive in Dallas, TX

    I worked at Insight

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Large presence with extensive product offering.

    Cons

    Have taken band aid approach to most of growth.

    Advice to Management

    None


  8. Insight is a good for a job but such a lack of discipline from a sales company.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomingdale, IL
    Current Employee - Anonymous Employee in Bloomingdale, IL

    I have been working at Insight

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Insight is good where it is very large and easy to learn new things. Management is a little bit flexible when you need personal issues as well. Not a bad place for a JOB.

    Cons

    There is such a lack of discipline from sales reps who do not care very much. There are a lot of people as well who seem to be on "cruise control" as well where they don't make the extra effort. A lot of people are more concerned about covering their own *ss. There doesn't seem to be very much unity and being in one of the larger offices that's not HQ, it seems like there is no "love" in the different offices unless you are in HQ.

    Advice to Management

    Have management who are more competent and respond better. There are some managers who aren't even in the office who are barely working. By having more accountability and encouragement from the managers, I feel like employees would be more happy. Have managers work with team mates more to self promote and move forward and promote their careers instead of having that feeling of being stuck with no where to go.


  9. One senior management mistake after another

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Plano, TX
    Former Employee - Software Developer in Plano, TX

    I worked at Insight

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Was part of the software company. This represents the most successful of Insights Operations, they were acquired by Insight in 2006. Even though they have been diminished by poor leadership and many, many, many people leaving or being let go it is still a very strong organization with a lot of 1st class talent and people who are driven to succeed. There is still good work to do in IT for these guys, but beware, as time has gone on it has become a churn and burn kind of shop. You can still get good job experience working here.

    Cons

    It has been 5 years of constant big campaigns and promises with very little good execution on anything. They tend to be overly bureaucratic about everything, the individual contributor barely exists in the eyes of top management and most managers below the VP level have almost no authority to do much of anything other than just try to keep morale up. They have replaced virtually all of the top executives in the company within the last 2 to 3 years with very little if any improvement in the morale situation company wide. The culture from the main office in Tempe continues to drive the overall culture of this multi national company which is a real shame. Ken Lamneck looks to be a 1st rate CEO but the old culture of the company is extraordinarily resistant to any kind of change and it is questionable whether he will really be allowed to change and move the company forward the way it needs to be.

    Advice to Management

    Realize that individual contributors in the organization actually matter, this is a service and high touch business primarily. The bureaucratic management style is stifling the abilities of the people you have working for you. Fix the culture, the Tempe culture is a little too paranoid and intimidated by the pace of work that is going on in large corporate America these days. Stop appealing to their fears and help them move forward into the future.


  10. Helpful (2)

    If you can code here, you can code anywhere ...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Application Developer in Tempe, AZ
    Former Employee - Application Developer in Tempe, AZ

    I worked at Insight

    Approves of CEO
    Approves of CEO

    Pros

    -Flexible and friendly environment with great co workers -Easy going life -New technologies introduced so might be able to learn a lot -"Cow boy" style coding.

    Cons

    -No Documentation at all, so if you are ready to figure out everything from project setup, configuration requirement and the project technical setup all by your self with out any help, than you should be able to live there -Company is made up of many take overs so there may be lot of communication gap between different taken over teams and many managers so sometime its difficult to manage fund for them -Unable to retain employees sometimes so high attrition rate for senior positions

    Advice to Management

    -Should learn to follow proper and transparent procedures and business model so that resources and projects are well managed


  11. Helpful (2)

    Just another VAR and a 'me too' Professional Services organization

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Architect in Waltham, MA
    Current Employee - Senior Architect in Waltham, MA

    I have been working at Insight

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Best in class VAR Strong Growth Predictable Business

    Cons

    Professional Services is subpar Constant turnover Constant leadership change Inadequate market comparison salary No training opportunities Sales teams are no disciplined or trained (Wild West mentality)

    Advice to Management

    Improve your benefits package Improve compensation for professional services (or you will always have turnover) Train middle management to be actual managers with proper management education and training Stop making organization changes and alignments every year like clock work



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