Insight Reviews

Updated June 25, 2015
54 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
24 Ratings

Pros
  • Good people work here and most care (in 12 reviews)

  • They are a fortune 500 co with good benefits (in 7 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

54 Employee Reviews

Sort: Popular Rating Date
  1. Painfully Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Tempe, AZ
    Former Employee - Business Analyst in Tempe, AZ

    I worked at Insight full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The ability to telecommute. The people that work there. Flexibility with working hours. Meant to be a stepping stone, not a career.

    Cons

    Insight says they care about employees, but you are just a number. Use you, abuse you, then cut you loose when the tides change. Their new values of "Hunger, Heart and Harmony" is a load if crap. They are hoping this approach will bring in more "clients" (oops this week we are back to saying customer). The same people who are part of the "in-crowd" are continually recognized because they are given the opportunity to shine, while others who bust their butts are looked over time and again.
    I would never recommend anyone to work for Insight as I am too embarrassed of this company.
    Management is hired based on the buddy system. Positions "created" for friends, while overloading others to the point of being spread to thin to perform well at anything, and then letting those with the knowledge go.
    Pay is below similar in industry.

    Advice to Management

    You need to allow others an opportunity to shine instead of following the buddy system.


  2. Lack of support

    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Former Employee - Anonymous Employee in Sheffield, England (UK)

    I worked at Insight full-time

    Pros

    Salary, benefits, peers, pension, holidays

    Cons

    Stress, lack of support, unappreciated

    Advice to Management

    Support your team


  3. Terrible internal processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Big company great market share

    Cons

    Internal systems are terrible.

    Advice to Management

    Change the systems and double your revenue


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Software Annuities Specialist 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment, learn the ins and outs of the software world, pre-sales work, sales operations

    Cons

    monotonous, poor career development, unrealistic set of expectations, lack of recognition, poor training

    Advice to Management

    Provide a better career development path for individuals who are hungry and want to succeed.


  6. Helpful (2)

    Chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The opportunity to donate a few dollars from each paycheck to help support coworkers in need is a great idea that I wish more companies would institute.

    Cons

    It's chaos. Disorganization, poor leadership, no training/on-boarding, little to no professional growth opportunities, and a failure to keep up with best practices is threatening to make the company irrelevant.


  7. Good place to get your feet wet to move into a better opportunity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Insight is a great place to start and get your experience in the technology industry. As a VAR they have improved their training methodology from when I started, The base salary compensation is quite a bit higher than when I started as well.

    Cons

    Always changing the compensation plan. Every year they devise a new and unique way to minimize the compensation plan. Every year they add more difficult hurdles to clear and continue to get creative as to how to avoid paying commissions. If you don't like the compensation plan, just wait one year and it will no doubt change...but never for the better...the management will spin it and tell you how it is going to create a better opportunity for making greater commissions, however that is NEVER the case.

    Advice to Management

    Stop letting the big IT partners dictate how your company should be run. Don't continue to change the compensation plan and lie to employees telling them that your actions are not "cost saving measures" and "the new comp plan provides greater opportunities to make higher commissions".


  8. Helpful (2)

    Trying to be a player but has a long way to go

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Tempe, AZ
    Current Employee - Sales in Tempe, AZ

    I have been working at Insight full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most peers are really great people

    Cons

    Clients have never heard of Insight. Management doesn't know how to manage, communicate, collaborate, help get things done, push the ball forward, think outside the box. The services we are chartered to sell are non-existent or are so rudimentary as to not set us apart. Trying to get things done within the company is nearly impossible. Lots of "No" people in high level positions. This company has no culture.

    Advice to Management

    Low pay, terrible vacation, disjointed sales messages, sales is told what to focus on which unfortunately is not in our wheel house - management needs to really focus on what the strengths of the company are and develop solutions around the strengths. Asset tagging and multi-site rollouts are not a leading edge service. Why is it so hard to get anything done?


  9. Helpful (5)

    Decent til the end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Arizona in Tempe, AZ
    Current Employee - Arizona in Tempe, AZ

    I have been working at Insight full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Teammates were great! Always willing to help each other out even at the last minute.

    Cons

    Management is only there for themselves. Middle management only cares about meeting their numbers to get their own bonus.

    Advice to Management

    The round of layoffs could have been avoided if management would have spent more time on getting new clients in the door and not blaming engineers for clients leaving RNOC.


  10. Helpful (3)

    Not bad for an entry level job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of goodies from partners, but they cut back about 80% of the free food days and such, so really, no Pros.

    Cons

    Low pay, Inexperienced managers, the same people are always recognized at events and meetings - so if you want to make it into the "in" group, follow the clique and do what they do. Especially the women, extremely cliquey and do not let outsiders in to be friends not matter how hard you try.

    Advice to Management

    Hire managers that are qualified and actually care about their employees. Also, pay higher, expecting someone to do a job for 40K a year that they should be making 55K a year isn't that much more and offensive to offer less.


  11. Helpful (5)

    Don't expect much and you won't be disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Tempe, AZ
    Former Employee - Analyst in Tempe, AZ

    I worked at Insight full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lateral co-workers who I'm still friends with. OK for entry-level job, got exposure to industry and made some good networking connections. Bathrooms were clean. Within Jimmy John's delivery radius!

    Cons

    High-anxiety work environment: coming in everyday to see if your department has been "right-sized" and it's your turn to pack. Worked there 3 years during which time we had 3 bosses whose positions were all eliminated. Professional development & training were marketed in the offer but it never happened...silo'd teams, never figured out half the org chart. Pay was terrible and the final straw was the forced switch to high-deductible health plan. My salary was still the same but suddenly I'm paying $5k out of pocket before insurance kicks in. Performance reviews are a joke - there is a fixed amount of money for salary increases so management would "work backwards" to figure out how to distribute it...eg marked down for not handling any cross-divisional projects yet I could only ever work on projects that were assigned to me by my manager. Felt bad for sales reps who were subject to whatever ephemeral strategy was popular, usually just for a quarter or two before the winds shifted and a director got fired, then on to the new next best thing.

    Advice to Management

    Pick a course of action and stick to it. See it through to the end instead of changing horses mid-race. Better salaries would help you retain bright people and might offset the sting of the HDHP. The constant employee churn makes people who aren't getting fired nervous nevertheless and puts finding a new job high on the priority list.



Showing 54 of 260 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.