Insight Reviews

Updated July 9, 2015
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
26 Ratings

Pros
  • Good people work here and most care (in 12 reviews)

  • They are a fortune 500 co with good benefits (in 7 reviews)

Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Pros and Cons

59 Employee Reviews

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  1. AE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Central location, decent rrsp program and partner funded events/payouts. Good base salary for new hires.

    Cons

    Inside Sales and support are neglected, due to shareholders unrealistic expectations and leadership demands of bonuses, sales commissions have been drastically cut compared to competition yet high expectations from inside sales. Low moral and disgruntled employees,some have been for over a decade. Due to compensation cuts established sales men have quit to join the competition. Yet insight spent thousands of dollars on brand change, which had to be redone due to mismanagement. Sales back office processes highly inefficient, for instance to have price adjustments it can take upto a day, limits effectiveness of sales when our competitors are ahead of us and are capitalizing on a quick delivery to client model. Partners are required to invest and payheavily to the company for promoting their products to sales , in turn most partners have made it a habit to poach business in the process.

    Advice to Management

    Bring employee hard earned commissions to a humane level like the competition. Remove excessive processes hindering effective sales. Focus on the inside sales as well, they are the ones keeping your lights on in the offices. Manage partners effectively, so they don't steal business.


  2. Jury is still out.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Insight full-time (More than a year)

    Pros

    Great teammates! Good base pay. Pretty nice vacation days as well as a few "floating holidays" you can use at any point. Very large corporation with a great amount of resources.

    Cons

    Constant change in management greatly hinders ability to find and keep momentum. Medical insurance could be significantly better. Austin office seems to be second thought pretty often.

    Advice to Management

    Stick with a plan/employee long enough to see if it will work. Quit resetting the structure.


  3. Helpful (2)

    NOC Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Technician in Tempe, AZ
    Former Employee - NOC Technician in Tempe, AZ

    I worked at Insight full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    A lot can be learned managing the devices and responding to their problems Peers are friendly Overtime often available Great place to start your career They pay for certifications

    Cons

    50/50 shot of getting a Engineer to explain something to you, half are nice and willing to talk to you, other half are lazy, rude, and look down on you Pay is VERY far below market value Rotating shifts, a few times a year your schedule changes (overnights, evenings, mornings, weekends..etc) High turnover Poor communication between engineers, delivery managers, NOC technicians 24x7x365 workcenter Continuous change, hard to keep up with new procedures Limited opportunity for career growth

    Advice to Management

    Show you value your employees by providing better benefits, pay, and incentive plans. Show that NOC techs aren't viewed as worthless interchangeable pawns.


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  5. NOC Tech

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time

    Pros

    Not much required to get hired on, good learning environment.

    Cons

    Low career ceiling, poor management, poor time keeping.


  6. Helpful (1)

    Culture of blame

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers Good manager two levels up Flexible schedule Plenty of refrigerators to store lunch

    Cons

    Long hours No work/life balance Snarky sales people No mercy for newbies

    Advice to Management

    Look at the work/life balance for ALL teams.


  7. Helpful (4)

    Painfully Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Tempe, AZ
    Former Employee - Business Analyst in Tempe, AZ

    I worked at Insight full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The ability to telecommute. The people that work there. Flexibility with working hours. Meant to be a stepping stone, not a career.

    Cons

    Insight says they care about employees, but you are just a number. Use you, abuse you, then cut you loose when the tides change. Their new values of "Hunger, Heart and Harmony" is a load if crap. They are hoping this approach will bring in more "clients" (oops this week we are back to saying customer). The same people who are part of the "in-crowd" are continually recognized because they are given the opportunity to shine, while others who bust their butts are looked over time and again. I would never recommend anyone to work for Insight as I am too embarrassed of this company. Management is hired based on the buddy system. Positions "created" for friends, while overloading others to the point of being spread to thin to perform well at anything, and then letting those with the knowledge go. Pay is below similar in industry.

    Advice to Management

    You need to allow others an opportunity to shine instead of following the buddy system.


  8. Lack of support

    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Former Employee - Anonymous Employee in Sheffield, England (UK)

    I worked at Insight full-time

    Pros

    Salary, benefits, peers, pension, holidays

    Cons

    Stress, lack of support, unappreciated

    Advice to Management

    Support your team


  9. Helpful (1)

    Terrible internal processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Big company great market share

    Cons

    Internal systems are terrible.

    Advice to Management

    Change the systems and double your revenue


  10. Helpful (1)

    Software Annuities Specialist 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment, learn the ins and outs of the software world, pre-sales work, sales operations

    Cons

    monotonous, poor career development, unrealistic set of expectations, lack of recognition, poor training

    Advice to Management

    Provide a better career development path for individuals who are hungry and want to succeed.


  11. Helpful (3)

    Chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The opportunity to donate a few dollars from each paycheck to help support coworkers in need is a great idea that I wish more companies would institute.

    Cons

    It's chaos. Disorganization, poor leadership, no training/on-boarding, little to no professional growth opportunities, and a failure to keep up with best practices is threatening to make the company irrelevant.



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