Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated December 10, 2014
Updated December 10, 2014
204 Reviews
2.9
204 Reviews
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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
115 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

41 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Constant change, no consistency in vision, concerning future overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than 10 years)

    Pros

    Specific roles have work from home options.

    They are big on easy wins such as recurring 'take your dog to work day' and 'wear your favorite sports jersey' which helps build morale & enthusiasm for some who care about pets or sports.

    Cons

    Company vision and path is consistently changing, yet they never give anything enough time to work/not work. It's similar to test driving a car, only with a public company. The change results in confusion, no career opportunities (lots of promise, nothing ever on paper), inconsistent salary (especially in commission based roles), and a very strong lack of morale.

    Mid level management has the ability to make/break your role and upper management fully allows this. So depending on your team, you may encounter great flexibility and trust or be micro managed.

    Benefits continue to become worse. They focus on things such as a health center within your office yet medical coverage is poor and has been a deciding factor in some employees leaving the company.

    Work/life balance is non-existent. You are expected to work nights/weekends on a regular basis. Everyone wants to be a team player and step up when needed, but when this becomes the expectation from management you quickly burn out. Also, you aren't ever recognized or rewarded for these efforts and are forced to prioritize yourself, often at the cost of your reputation.

    Advice to ManagementAdvice

    Please focus on the people. Don't just talk, but actually follow through and listen. Yes, we all realize numbers are extremely important but without good people you don't stand a chance at making them. Don't treat people as cogs in a wheel, because they will go elsewhere with a sour taste in their mouth & do well with a competitor. This creates a downward spiral in a business where word of mouth is key.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Company in Turmoil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Sales Engineer in Phoenix, AZ
    Current Employee - Pre Sales Engineer in Phoenix, AZ

    I have been working at Insight full-time (more than 5 years)

    Pros

    Good mix of product to support any size customer

    Cons

    Micro managers covering their own asses.
    Almost no leaders.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Great starting point, then get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Solutions Executive in Tempe, AZ
    Former Employee - Client Solutions Executive in Tempe, AZ

    I worked at Insight full-time (more than an year)

    Pros

    It's really easy to get hired into sales at Insight - every other halfway decent company may want you to have experience, so Insight is great place to start when you have NONE. It's basically where you go to pay your dues, or "serve your time" as many of us refer to it, so you can get tech sales experience and then move on to a better job.

    Just look at it as a way to win free stuff and get some free lunches while networking with people who will all be working somewhere else someday soon and getting the experience you need to move on.

    Cons

    The sales training isn't very good so you're basically having to figure it out yourself.
    Lots of cold calling.
    Expectations and quotas are always changing.
    Compensation plan is always changing as well, making it harder and harder for you to earn commission.
    Upper management sets the direction and doesn't really care about how it affects the sales people, and your sales manager may care, but not enough to speak up for fear of losing his/her job.

    Advice to ManagementAdvice

    There needs to be an entire culture shift and I doubt that's likely to happen. The sales force drives the revenue of the business and yet gets screwed at every turn. Nobody feels like they can speak up about how they really feel for fear of just getting fired.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    It is not worth working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Management in Tempe, AZ
    Former Employee - Product Management in Tempe, AZ

    I worked at Insight full-time (more than an year)

    Pros

    Good first job for right out of college. It will give you the work experience you need to move to another company.

    Cons

    They will not pay you what you are worth and changes will be made to everything monthly.

    Advice to ManagementAdvice

    Take care of your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Way too many managers for my tenure there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturer Sales Specialist in Tempe, AZ
    Former Employee - Manufacturer Sales Specialist in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Great bonuses, training, and autonomy is respected

    Cons

    Too many changes in management to establish a bond and consistency

    Advice to ManagementAdvice

    Get to know your subordinates. Find out where they are in their career and where you need to lend a hand and offer guidance for their career path. Care enough to offer leadership proactively rather than disciplinary and reactive measures.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Insight – a commodity reseller not a place to work in professional services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Tempe, AZ
    Former Employee - Project Manager in Tempe, AZ

    I worked at Insight full-time (more than an year)

    Pros

    Working for Insight introduced me to some nice contacts and gave me the opportunity to work on a wide range of projects.

    Cons

    My initial experience with Insight was good, but it soured the longer I worked for them. It was upon resigning for a better opportunity I discovered how I was better off leaving them when I did. If one isn’t a resident of California, Massachusetts or Illinois, upon leaving Insight they forfeit all accrued PTO and comp time.

    Working for them, it was easy to see that the company is driven more by hardware and software sales than the services they sell. Additionally, the rate at which I saw top talent leaving Insight, over my tenure, was a sign that it wasn’t a place that was willing to compensate or take care of its people. I’ve had friends recruited by the firm, and I’ve provided them the same cautions.

    Advice to ManagementAdvice

    Improve compensation and benefits; move away from the commodities sales business model.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    No room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Tampa, FL
    Current Employee - Systems Engineer in Tampa, FL

    I have been working at Insight full-time (more than 3 years)

    Pros

    I was stationed at a client site in the Tampa FL area 5 days a week. My boss who was not a technical guy what so ever never came around

    Cons

    There was no room for advancement and everything that upper management ever promised me such as raises and paying for certifications never happened. My job as a systems engineer was sort of a dead end job.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Used to be a career ,company now they are just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Tempe, AZ
    Former Employee - Sales in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    The team members are the best part of the company. The hours are not terrible and the facility is nice complete with a cafeteria.

    Cons

    Over the past 18 months the company has gone through a complete leadership change at the VP level. They are bringing in many executives who hit the ceiling with competitors such as CDW and putting them into leadership roles. Unfortunately this has added significant ego and ladder climbers to that level. I believe C level executives and board of directors are good but don't realize the determent the incoming executives are creating on the company. I voluntarily left at the point I realized I couldn't feel good about myself representing their brand. It used to be customers, company and employees were the top priorities. It now is VP's, Share holders, customers, company and then employees.

    Advice to ManagementAdvice

    Check the egos and actual records of VP's coming into the company. You have not brought in talent you have brought in someone else's baggage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Service Leadership Disfunction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Tempe, AZ
    Former Employee - Senior Consultant in Tempe, AZ

    I worked at Insight full-time (more than 3 years)

    Pros

    Company can sustain revenue from inside sales.
    Some individuals in leadership are concerned with personnel and revenue growth.

    Cons

    Current Senior Executive Leadership has not demonstrated the competencies required to lead an organization through revenue growth and the ability to compete and win customers.

    Advice to ManagementAdvice

    The Services sector has to determine a direction and effectively develop growth strategies, measure against plan and revise plans to mitigate risks and achieve the corporate goal.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Insight full-time (more than an year)

    Pros

    - The project team I worked with was great, hard working, caring, team-oriented.
    - The project team had three SAP go-lives and three migrations in a year; this no small feat, but I do not think anyone at a senior level understands this

    Cons

    - Management behavior is bullying, micro-management, out of touch with people
    - Systems/processes are out-moded
    - Lack of integration of functions - never integrated from 5 acquistions
    - Struggles with identity
    - Cannot clearly articulate value proposition
    - Makes most of its money by jacking up freight costs
    - HR is old school and outmoded
    - Benefits are average - emphasis is purely on cost containment
    - Too top heavy
    - Exec salaries are paid at ranges that a much larger company in terms of revenue, margin and employee base would pay

    Advice to ManagementAdvice

    - Start over!
    - Sell the company!

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