Insight Reviews

Updated September 29, 2014
Updated September 29, 2014
188 Reviews
2.8
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    No career growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Tempe, AZ
    Current Employee - Marketing in Tempe, AZ

    I have been working at Insight full-time for more than 3 years

    Pros

    Warm culture, always something fun going on. Bring Your Dog to Work Day, on-site health clinic, covered parking, onsite cafe, lots of free food and giveaways.

    Cons

    Salaries are below average, there is no career path and hardly ever any promotions within ones job. Management seems supportive but never goes to bat for you. Unless you are in sales, no one really cares about you. Losing the Insight Bowl also stinks.

    Advice to ManagementAdvice

    Provde career paths for employees OTHER than in sales. Actions speak louder than words - quit telling employees about all the great opps at Insight - show them instead. Put more money into marketing, add headcount, create advertising campaigns. Compared to CDW we are booooring.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good people to work with but value message to customers lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Austin, TX
    Former Employee - Account Executive in Austin, TX

    I worked at Insight full-time for more than 3 years

    Pros

    Full spectrum of solutions available for clients with strong service & delivery teams.

    Cons

    Guardrail to guardrail management tendencies with sales being pulled into many different directions, management disconnected with regional teams at times, comp plan/benefits are constantly changing.

    Advice to ManagementAdvice

    Invest in your people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Strict environment with fun co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services Technician  in  Tempe, AZ
    Current Employee - Services Technician in Tempe, AZ

    I have been working at Insight full-time for more than 3 years

    Pros

    New NOC
    Fun co-workers
    Laid back at times
    Great opportunity to learn as an entry level job

    Cons

    Lack of advancement ladder
    Seems every quarter a new barrier or rule is put up banning something
    Pay is on the very low end compared to other employers
    High turn-over in this department due to low pay and advancement

    Advice to ManagementAdvice

    carve out a better advancement tier structure
    start raising salaries based on experience to match other companies
    reduce the number of work restrictions and policies. If you show you have faith in your employees and trust them to get work done, they will reward you with hard work and increased productivity

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    I got out of it what I put into it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Tempe, AZ
    Former Employee - Account Executive in Tempe, AZ

    I worked at Insight full-time for more than 8 years

    Pros

    Fun sales culture
    Room for growth

    Cons

    Upper Management doesn't really get what's go
    ing on on the sales floor

    Advice to ManagementAdvice

    Know your talent and do what you can to keep it around

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good career in a fast paced tech sales environment, but low margin business makes it difficult to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Insight full-time for more than 3 years

    Pros

    Most of the people at Insight are solid performers and fun to work with. The company is investing in better training for Managers, but there are still a few rogue ones out there who manage to slide under the radar.

    Cons

    Insight wants to build a strong culture, but being such a small margin business, it will be difficult to do so unless they invest in doing it well. The company tends to be reactive and re-org any time the business isn't going well. This makes it difficult to have any type of consistency or ability to develop a culture.

    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Excited at first, too much turnover to make me feel any job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Tempe, AZ
    Current Employee - Business Analyst in Tempe, AZ

    I have been working at Insight full-time for more than 3 years

    Pros

    Small family like atmosphere in my department (non-sales). Co-workers at a micro level are very caring and fun to work with. On site health clinic in Tempe.

    Cons

    Layoffs are rampant, but they do 2 or 3 people at a time to make it less evident. However, the company continues to hire, it's a revolving door.

    Advice to ManagementAdvice

    Stop overlooking your solid performers. Too much time and $ is put into the top 5% and you are losing your solid performers who have been overlooked. Show some loyalty to your solid performers and stop randomly laying off long tenured employees every time you have a lack luster quarter - we are better than that!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Start - Uncertain Future ?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  Tempe, AZ
    Former Employee - Systems Engineer in Tempe, AZ

    I worked at Insight full-time for less than a year

    Pros

    Lots of Free Training and company is willing to pay for training travel expense. Training is @ manufacturer's cost.

    Cons

    Uncertainty - not sure what will happened to me after a year even after 6 months. They aren't the best as far as base salary/compensation compared to the other VARs

    Advice to ManagementAdvice

    Report to the right manager - just don't put bodies to any manager. Manager should look at the employee welfare than just the bottom line - billable hours

    Neutral Outlook
    Approves of CEO
  9.  

    Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Dallas, TX
    Current Employee - Project Manager in Dallas, TX

    I have been working at Insight full-time for more than 3 years

    Pros

    Good company, good people, diversified staff and core management.

    Cons

    Lacking in communication between sales and serivces

    Advice to ManagementAdvice

    bring sales and serivce together

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Nice people for the most part. C-levels were very communicative of company direction and goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Plano, TX
    Current Employee - IT Manager in Plano, TX

    I have been working at Insight full-time for more than a year

    Pros

    Great communication from C-Levels. Employees knew where the company was heading or they were not paying attention.

    Cons

    Not yet a global company. EMEA still acted as a separate entity making their own decisions, implemented seperate CRM. The integration of some of the prior companies were in process by had not taken place. Many of the industry standard processes you would have thought would have been in place was not the case. Did not always feel contributuions were appreciated.

    Advice to ManagementAdvice

    Great companies are determined by their level of service not the commodity products they sell. People provide those services not the products.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Used to be good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturer Sales Specialist  in  Tempe, AZ
    Former Employee - Manufacturer Sales Specialist in Tempe, AZ

    I worked at Insight full-time for more than 8 years

    Pros

    Your coworkers are amazing, the only reason why I stayed so long. It paid the bills as long as I was being bonused, but if you specialize in a declining category and you're given growth goals guess what happens? You learn to live off your slim base salary.

    Cons

    People with no managerial experience are hired as managers. They make decisions that they really don't understand and they are not the ones that have to deal with the fall out due to those. They don't take the time to learn the business and it can be very frustrating for those who are in the day to day grind. I also had a manager prevent me from putting in for a promotion when there were no grounds to do so. When the person that was supposed to guide me and help build me instead destroyed me, after almost a decade at a place I once loved and never dreamt I would leave; I knew it was time to move on.

    Advice to ManagementAdvice

    Hire managers because they have real world experience, not fancy degrees. Pay attention to NBD data and give realistic goals. If someone knows there is absolutely no way they can hit their quotas, they won't be motivated to work harder because what is the point? Give them something achievable and they will work harder for it.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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