Insight Reviews

Updated September 29, 2014
Updated September 29, 2014
188 Reviews
2.8
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good place to work, but don't look at this place as a place to stay for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Tempe, AZ
    Former Employee - Account Executive in Tempe, AZ

    I worked at Insight full-time for more than 5 years

    Pros

    Somewhat flexible on when you show up for work. They want you there 8 hours a day, but depending on your manager somewhat flexible. Vendors throw parties and give away a ton of things to those who work hard selling their product. Sometimes you get free lunch by a vendor. You are allowed to have 2 beers for lunch if you go offsite.

    Cons

    Changes to compensation happens almost every year. Upper Management always says its to help you make more money, but then they raise the quotas or change what buckets you have to hit to make more money. They promise things like "services" to customers but Insight has never been able to get the services part done right. They don't focus on small businesses so if you are new or in the Small Business division you get treated like the red headed step child.

    Advice to ManagementAdvice

    Start focusing on keeping quality people there instead of changing the way they get paid every year. Also get to know your reps and find out what drives them and what they would like to do. I would start up the education program again and focus on getting more people certified in the different technology. If there is a sales rep that is CCNA certified or Microsoft Certified then his chances of selling more or help selling their product. Allow more reps to work from home part of the time.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    The last time I worked with insight was fun I worked with some great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Pay is a little above median

    Cons

    When the project is over....game over

    Advice to ManagementAdvice

    Keep the good people so you dont reinvent the wheel every project

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company and good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Phoenix, AZ
    Former Employee - Product Manager in Phoenix, AZ

    I worked at Insight full-time for more than 5 years

    Pros

    An interesting place to work. Depending upon your skills there were several opportunities to change roles.

    Cons

    The previous Sr. Management did not have a clear vision of direction nor what would provide success for the organization. Fortunately the Sr. Management has completely turned over in the past few years. According to friends that still work at the Company. Much has changed for the better. Still some challenges to overcome but the Company is on the upswing.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Partner Sales Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    good sales support and opportunities for growth

    Cons

    lots of turnover and promotions caused confusion on who you report to and what your expectations are.

  6. 1 person found this helpful  

    It works if you have an exit strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Tempe, AZ
    Former Employee - Sales Specialist in Tempe, AZ

    I worked at Insight full-time for more than 3 years

    Pros

    Low stress, some very good people, good intro to sales

    Cons

    Call center mentality with weak middle management. Work ethic varies wildly among employees. Not much room for advancement. Change comp plan often.

    Advice to ManagementAdvice

    Retrain your managers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    ok

    Former Employee - Anonymous Employee  in  Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ

    I worked at Insight full-time for more than 3 years

    Pros

    fun and casual environment. good teams to work with. lots of activities throughout the year

    Cons

    pay is not that great compared to others doing the same in the market

  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Tempe, AZ
    Former Employee - Engineer in Tempe, AZ

    I worked at Insight as a contractor for less than a year

    Pros

    nice environment and good people

    Cons

    pay not good , no good facility

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    It (sort of) pays the bills for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Tempe, AZ
    Current Employee - Account Executive in Tempe, AZ

    I have been working at Insight full-time for more than a year

    Pros

    *Medical benefits
    *Fairly flexible schedule
    *Great networking opportunities
    *Free swag from partners
    *Learning how NOT to run a business
    *They'll hire anybody - seriously. My training class was bartenders, real estate guys, and retail cell phone sales people. Nobody besides me had an IT background.

    Cons

    *Piss-poor medical coverage for the price. This is more on the boneheads in DC though
    *No advancement if you aren't Mormon
    *Micromanaged, ridiculous metrics that are unattainable with the resources provided
    *Commission is TERRIBLE - they tack on so many adders you have to sell at almost no margin, and still won't beat any of your biggest competitors
    *Back-end rebates that are intended to help us drive prices down just go to line the executives' pockets
    *Hostile work environment - blatant favoritism/nepotism to the point it interferes with other folks' work, and then threats and hostile retaliation are the rewards HR whistleblowers receive
    *The line of crap they feed you in the interviews and training make it sound decent and get you excited.
    *New-hire sales trainers have never actually worked in sales, and openly admit it. Which explains why the training is so terrible.
    *Constant "trainings" and refresher courses - sometimes several in a single day, 4-5 days a week, which are just sales pitches from whichever manufacturer is in that day, not teaching anything, just pitching the product, which we're required to push on customers in return - which 99% of the time do not apply. I.e. - the requirement (in your quota now) to sell Microsoft licensing that has a minimum cutoff of 250 seats, while not one of your accounts has over 125 seats. And that's one of the less ridiculous scenarios.
    *More focused on executive bonuses, buying companies, and sending the good-ole-boy club (aka the Mormon constituency) on trips than actually providing VALUE - you know, the V part of VAR - to customers.

    Advice to ManagementAdvice

    Cut the BS and get up to date to be competitive. Reward hard work and knowledge.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Rearranging deck chairs on the Queen Mary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management  in  Tempe, AZ
    Current Employee - Product Management in Tempe, AZ

    I have been working at Insight full-time for more than 5 years

    Pros

    Insight has good benefits compared to many other Arizona based employers -- you can also come and go as you please.

    Cons

    Sales management does nothing to train and force the sales rep to actually sell--they are just order takers.

    Advice to ManagementAdvice

    Develop a world class Sales team by actually teaching sales skills and getting rid of those who just take orders. Put Product Management back to where it was --a very profitable department --and stop wasting time trying to get the large manufactures...IBM, HP, ect. more business...it won't happen unless customers call and ask for it. The old regime actually knew what they were doing...this new regime simply is rearranging deck chairs on the Queen Mary (it doesn't matter what this round of executives do, Insight is not going anywhere). I am recommending Insight to friends simply because as long as you keep your mouth shut and stay mediocre -- you may have a
    well paying job for life.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Starting Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Operations Technician  in  Phoenix, AZ
    Former Employee - Network Operations Technician in Phoenix, AZ

    I worked at Insight full-time for more than a year

    Pros

    Learn Lots and good environment

    Cons

    Overworked with Little Pay and hard to move up

    Advice to ManagementAdvice

    Give people more routes for advancement, and when someone deserves a raise.. Give it to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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