Insight Reviews

Updated August 2, 2014
Updated August 2, 2014
192 Reviews
2.8
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
106 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Poorly Managed Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Administrator in Uxbridge, England (UK)
    Former Employee - Technical Support Administrator in Uxbridge, England (UK)

    I worked at Insight full-time (more than 5 years)

    Pros

    Not a lot of pros with this company. There maybe opportunities for advancement and a raise, but it depends on who you know, not what you know.

    Cons

    A lot of cons, which explains the reason for such a high staff turnover. Bullying is the worst con in this organization; the problem is prevalent throughout all departments. The management are short-sighted and arrogant, from the team leaders all the way up to the senior vice-presidents.
    Customer and vendor complaints are frequent, and much of the incompetence in the company is due to poor management decisions that lead to staff lay-offs at the end of every financial quarter.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne (Australia)
    Current Employee - Service Delivery Manager in Melbourne (Australia)

    I have been working at Insight full-time (more than an year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Good company, growing pains within services delivery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in None (Italy)
    Current Employee - Project Manager in None (Italy)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Large corporation, many avenues for success as a whole.

    Cons

    Large corporation, heavy on politics, career advancement possibibilites only for those in the "clicks".

    Advice to ManagementAdvice

    Provide more genuine and detailed feedback of corporate direction to those in the trenches. Stop paralyzation through process. Stronger attention to services delivery teams company wide.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great people to work with. Too bad the company doesn't pay us well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at Insight

    Pros

    Good team. Everyone is very straight forward with one another. Leadership in Montreal office on US side is first rate.

    Cons

    Support roles have no advancement options. Minimal training. Compensation is well below market average.

    Advice to ManagementAdvice

    Spend some time in the Montreal office and observe how we operate. Assign some leadership in the support roles so that the support roles can be integrated more strategically with the sales teams.

    Doesn't Recommend
    Approves of CEO
  6.  

    It's a joke, don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    People and pay are the only pros I can think of.

    Cons

    One of the most fragmented businesses I've ever been exposed to. Most service delivery managers are clueless (literally). Company promotes incompetence over and over again. Upper management not in touch with those who make a difference. The previous post about a "me too" services organization is so true.

    Advice to ManagementAdvice

    N/A

    No opinion of CEO
  7.  

    not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    Worked with a lot of good people. The Company had a pretty good coworker develepment program and people. had fun

    Cons

    Thought the executive team did a poor job leading the company during a tough economic time. They were 2-3 steps behind competition

    Advice to ManagementAdvice

    my advice to management would be to focus on retaining key employees. There was very little effort in retaining key employees.

    Doesn't Recommend
    No opinion of CEO
  8.  

    little opportunity if not friends with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    benefits are very good at insight

    Cons

    salary is horrible. really horrible

    Advice to ManagementAdvice

    communicate better with employees or lose the good ones

    Doesn't Recommend
    Approves of CEO
  9.  

    Inside sales mentality, focus is high volume, transactional selling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Insight

    Pros

    Have broad portfolio of I.T. products to sell, can seek out some talented engineers and support staff. Flexibility in pricing, simple proposal processes.

    Cons

    You must be at the headquarters location in Tempe, AZ to be connected and in the know. Company has a call center sales mentality, little interest in problem solving or strategic relationship building. A good place for new sales reps to learn telephone sales basics. High level of internal deal making for territories and accounts, preferred treatment for those well liked.

    Advice to ManagementAdvice

    Ken is doing a great job of re organizing the company into a single, cohesive unit. Lots of work to be done. Needs to continue to bring in new mid level management, and teach strategic, solution skills.

    Doesn't Recommend
    Approves of CEO

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