InterContinental Hotels Group

  www.ihgplc.com
  www.ihgplc.com

InterContinental Hotels Group Reviews

Updated October 5, 2014
Updated October 5, 2014
433 Reviews
3.7
433 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
124 Ratings

Review Highlights

Pros
  • Company really values people of all types and their work life balance (in 26 reviews)

  • They have a great working environment, the people are very caring (in 19 reviews)


Cons
  • You see some employees in upper management behave inappropriately and unprofessionally (in 12 reviews)

  • Low pay hard to deal with management no benifits or health insurance (in 7 reviews)

More Highlights

109 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Club Lounge Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Fort Lauderdale, FL
    Former Employee - Front Desk Associate in Fort Lauderdale, FL

    I worked at InterContinental Hotels Group full-time (more than an year)

    Pros

    Good training programs, good benefits.

    Cons

    Although it has those pros, it's not enough. Salary it's lower than Marriott

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Hotel Property Support General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Support in Dallas, TX
    Current Employee - Property Support in Dallas, TX

    I have been working at InterContinental Hotels Group full-time (less than an year)

    Pros

    Diverse in Learning about different brand standards again

    Cons

    Individual Owner not well versed on taking care of property

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company. Lots of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Chicago, IL
    Current Employee - Sales Director in Chicago, IL

    I have been working at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    Lots of locations. Ability to grow.

    Cons

    To many people doing the same job.

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Little opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Blacksburg, VA
    Former Employee - Restaurant Manager in Blacksburg, VA

    I worked at InterContinental Hotels Group full-time (more than an year)

    Pros

    Decent benefits. Tried to accommodate work/life balance. Senior management was always visible and interacted with staff. Tried to foster a family work environment

    Cons

    Below average pay, no enough opportunity to develop or advance in career. Management played favorites/hired friends and never issued discipline for their sub-par performance.

    Advice to ManagementAdvice

    Learn to feedback to employees and provide opportunities for advancement/development

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Banquet Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Server in Lawrence, KS
    Former Employee - Banquet Server in Lawrence, KS

    I worked at InterContinental Hotels Group part-time (more than 3 years)

    Pros

    Flexible Schedule, Usually get free dinner/snacks

    Cons

    Work late, Low pay, Generally No Tips

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    One of the best employer in Atlanta Area. Great Work Culture and Technology

    Cons

    Not much scope for career growth.

    Advice to ManagementAdvice

    Look after people's career

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Management was annoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Bartender in Coralville, IA
    Former Employee - Banquet Bartender in Coralville, IA

    I worked at InterContinental Hotels Group part-time (more than an year)

    Pros

    Good pay, great college job, and its a pretty easy job.

    Cons

    Management can't seem to tell people what to do properly because one manager will say do this and then a minute later the other one will say do this. Then they both get pissed when the job they assigned isn't done yet.

    Advice to ManagementAdvice

    Talk among yourselves about who told which employee to do what.

    Recommends
    Negative Outlook
  9.  

    They are okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Asheville, NC
    Current Employee - Front Desk Agent in Asheville, NC

    I have been working at InterContinental Hotels Group part-time (less than an year)

    Pros

    Travel discounts, pride in brands.

    Cons

    The hotel computer systems have communication issues and could be more user friendly. Also, the company fines hotels for customer complaints without letting the hotel dispute the issues.

    Advice to ManagementAdvice

    Do not penalize hotels for customer complaints without letting the hotel dispute it. The hotel customer system could use some updating and some extra effort on working out the bugs.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer in Atlanta, GA
    Current Employee - Solutions Engineer in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (more than 5 years)

    Pros

    new technology, great growth potential

    Cons

    Very bad management of people and goals.

    Advice to ManagementAdvice

    Have HR Truly Monitor the growth of the Full Time employees with feed back from management and the employee's input. Also have hr meet with the employee to make sure that everybody is doing their part.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Accounting Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Clerk in Orlando, FL
    Current Employee - Accounting Clerk in Orlando, FL

    I have been working at InterContinental Hotels Group full-time (less than an year)

    Pros

    The best thing about this job for me an Accounting student is that I am the only other accountant in the department, besides my Controller. I have learned a lot and am hopeful to learn much more.

    Cons

    There really isn't much to complain about, I guess I could be making more, but until I make 50,000+ a year, I will always want more money.

    Recommends
    Neutral Outlook

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