InterContinental Hotels Group Reviews

Updated March 25, 2015
133 reviews filtered by
  • Any Location
  • Any Job Title

133 Employee Reviews

Sort: Popular Rating Date
  1. F&B Dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food and Beverage Team Leader in Greensboro, NC
    Current Employee - Food and Beverage Team Leader in Greensboro, NC

    I have been working at InterContinental Hotels Group part-time (less than a year)

    Pros

    Discounts on hotel stays, minimum wage is standard plus tips. Free room during bad weather. Flexible scheduling.

    Cons

    Management doesn't report complaints to corporate. Departments don't communicate. Issues with payroll. W2 not received until mid-March.

    Advice to ManagementAdvice

    Keep your eye on your hotel mangers and listen when the staff tells you what's going on in your hotel.

    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Ok Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Knoxville, TN
    Former Employee - Sales in Knoxville, TN

    I worked at InterContinental Hotels Group full-time (more than 8 years)

    Pros

    The employee travel discount. You meet some great lifelong customers working in sales. Great company to learn and build on.

    Cons

    Not big on promoting from Franchised hotels to corporate positions. Training isn't as good compared to other big hotel chains.

    Doesn't Recommend
  3. It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in San Antonio, TX
    Former Employee - Server in San Antonio, TX

    I worked at InterContinental Hotels Group part-time (more than a year)

    Pros

    good people. easy schedule. Fun times.

    Cons

    Management was kindve a joke.

    Advice to ManagementAdvice

    give more authority to empolyees.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    ok place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - UI Developer in Atlanta, GA
    Former Contractor - UI Developer in Atlanta, GA

    I worked at InterContinental Hotels Group as a contractor (more than a year)

    Pros

    good technologies, work life balance

    Cons

    Politics and bureaucracy - no long term vision

    Advice to ManagementAdvice

    Think long term

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful

    Great as a Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time (more than 8 years)

    Pros

    This company's major asset is that it offers good benefits; in addition, being a large company, it has a lot of momentum and it will take a long time for the company to completely sink. There are a lot of opportunities to gain experience in various software programs.

    Cons

    This company suffers greatly from lack of leadership; too often the plans are laid without sharing the goals with staff members, leaving them to try to figure out how to get to an unknown destination -- very frustrating. In addition, this company talks a very good game about "Doing the Right Thing," "Show we Care," "Aim Higher," but fails to follow through in actuality. Advancement is difficult if not impossible if you aren't part of the "good ole' boy" network.

    Advice to ManagementAdvice

    Create a structure that will deliver the desired result, then find the right people to fill the structure -- stop trying get there by placing people you "like" in a hodge-podge of jobs, which results in gaps and overlaps and necessitates a "restructure" every 18 months because the current environment still isn't delivering.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    You can learn a lot, but dont expect to grow due to your success. Lots of jealousy by some in upper mgmt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Coordinator in Coral Gables, FL
    Former Employee - Sales Coordinator in Coral Gables, FL

    I worked at InterContinental Hotels Group full-time (more than a year)

    Pros

    Set schedule. Gained experience with in hospitality field. Great F&B Director, he is probably the only honest and dedicated worker in this location. Staff is very friendly. Great place to start a hospitality career.

    Dont expect to succeed if you work hard and stand out due to your accomplishments. Being successful in this location means putting a target on your back. Its as if upper mgmt. fears you will take their position and there for they behave unprofessionally while trying to push you to quit.

    Its ironic that they prefer you don't succeed so you don't over-shine them. Very disappointing.

    Cons

    No room for growth, and no flexibility. Salary is low compared to industry standard. They are very comfortable with how they work and don't find smart ways to evolve and grow. You see some employees in upper management behave inappropriately and unprofessionally.

    Advice to ManagementAdvice

    Need to clean house. Too many people with bad habits in upper mgmt.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Got 2013 Health Benefits Info- Updated Resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at InterContinental Hotels Group full-time

    Pros

    Good approach to work life balance.

    Cons

    Benefits & salaries are far below the Atlanta employment market!

    Advice to ManagementAdvice

    Improve benefits to stay competitive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. IHG as a Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in San Diego, CA
    Current Employee - Front Desk Agent in San Diego, CA

    I have been working at InterContinental Hotels Group part-time (more than 8 years)

    Pros

    The people you meet & the benefits you get when traveling (if you're lucky to get them).

    Cons

    Management is poor, as well as communication down the line.

    Advice to ManagementAdvice

    Share what going on & Don't be so stingy with benefits.

    Doesn't Recommend
  10. A lot of really good people work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InterContinental Hotels Group

    Pros

    This company is made up of a lot of great people to work with. The company has had strong financial returns and pays pretty well.

    Cons

    They are going through some layoffs in some areas so ask in your interview about current track record. Also, while you get paid well, IHG demands crazy hours due to lack of focus. They are dropping in top employers in Atlanta rating which should tell you something. All in all, because of the people, still okay place.

    Advice to ManagementAdvice

    They've already heard it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Good Company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Representative in SeaTac, WA
    Former Employee - Guest Services Representative in SeaTac, WA

    I worked at InterContinental Hotels Group full-time (more than a year)

    Pros

    The environment is really nice, and most of the people they hire there are fantastic; plus the one person that got on everyone's nerves quit. The Hotel Restaurant is the best in town, the Executive Chef is absolutely amazing!

    Cons

    The pay is pretty low compared to smaller hotels in the area.

    Advice to ManagementAdvice

    Raise the pay. Do your 90 day employee reviews at 90 days, not 150 or so days. If the employee is doing well, or at least better than when they started give them a raise as an incentive to keep them.

    Doesn't Recommend
    Positive Outlook

InterContinental Hotels Group Photos

Work at InterContinental Hotels Group? Share Your Experiences

InterContinental Hotels Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.