Intercontinental Exchange Reviews

Updated July 23, 2015
13 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
6 Ratings

Pros
  • The work life balance is good here (in 2 reviews)

  • good pay, stock options, challenging work environment, some of the people you work with are really good in technical skills (in 2 reviews)

Cons
  • No work life balance, you are expected to work 50 (in 6 reviews)

  • long hours when projects are due (in 5 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Very negative atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Employees who worked for our company before ICE acquired it are great to work with. Lots of team spirit (before we were acquired). Fairly easy to move between departments to find the right fit. Big name that's easily recognizable (NYSE).

    Cons

    When ICE acquired us, they completely destroyed our company culture. We lost everything that made us unique and became cogs in the ICE machine. Then they decided to fire (almost) everyone and close our entire office. Work/life balance is non-existent. Management constantly talks about transparency while providing absolutely none.

    Advice to Management

    Care about your employees. Morale is important -- once it's lost, work suffers. Really be transparent about future plans.


  2. Not a positive place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor in Phoenix, AZ
    Current Employee - Editor in Phoenix, AZ

    I have been working at Intercontinental Exchange full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Average pay; colleagues still left from our acquired company are great; we make a great team

    Cons

    When we were acquired by ICE everything about our company fell apart. We lost flexibility, work at home privileges, salaries were barely adjusted, bonuses were lower, and our company culture suffered. ICE promised "transparency" and instead dismantled our company and is closing our Phoenix office. We were a growing company and now we have been hollowed out and taken apart.

    Advice to Management

    Shed hidebound notions of the workplace and adjust for work/life balance. Telecommuting is the future of the workplace; allow some flexibility for that. Allow people to develop the company culture to help boost morale. And try being truly "transparent."


  3. Helpful (4)

    Aweful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not many pros for this company as if your not designated as a director, you're treated like a dog.

    Cons

    Not sure I can determine all the cons in 20 words or more. Weak management, weak structure, either you're in the club or you're a dog.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    It started well then NYSE happened

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation is pretty good and the work life balance is decent enough. My department *was* great to work in, the people were (and largely still are) great to work with, and things were well run until a NYSE person was promoted ahead of the ICE manager of my department. All of that was before ICE was infected by NYSE's people and culture.

    Cons

    The company's culture has been completely replaced by that of NYSE and that is disastrous. ICE may have bought NYSE, but it very much seem like it's the other way around. Since a NYSE person was promoted ahead of my manager we have been micromanaged and our jobs are made much harder by this. The senior ICE management has allowed the former NYSE personnel to be promoted ahead of their own people and this has caused a great deal of resentment among the long term employees of ICE. IT policies have changed as well and the NYSE policy of locking down employee workstations to the point to where it makes getting anything done to be tedious and everyone's jobs to be far more difficult than they need to be has become the new norm. All of this has brought me to the point where I'm so considering leaving the company that I am actively looking for a new job. Should one come along that matches the compensation I'm getting at ICE I will promptly give my 2 weeks notice as many other ICE employees have done in the last several months.

    Advice to Management

    Terminate the remaining NYSE management, replace their policies/practices with those of ICE (which have been proven to work far, far better), and take the assets and name of NYSE without the baggage its people and culture brings along with them. There's a reason why ICE has grown and NYSE remained stagnant for decades upon decades to the point where it was bought out by a much younger company. tldr; Take what's left of the pre-takeover NYSE out back, shoot it in the head, and leave it for the crows. Either that or be content in losing even more of the good people you already had.


  6. Helpful (8)

    Ruining the NYSE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance
    Current Employee - Compliance

    I have been working at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much to say as a pro...management is changing the NYSE culture for the worse.

    Cons

    ICE management thinks NYSE can do no right.

    Advice to Management

    Sell off NYSE, you never really wanted it anyway.


  7. Helpful (13)

    Its a Shanghai sweat shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intercontinental Exchange

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The business is a good one to get into .

    Cons

    Very poor company , make lots of promises on bonus but never fulfill them , expectation is the work 9 hrs and go home and work some more . If you do some side work for your own knowledge it is discouraged completely . They give u rsu ( restricted stock unit ) every year as part of bonus and only 33 % gets vested , if you dont obey what they say they will let you go and keep the stock . They lawyers in this company are very smart and cover all the grounds so no one can sue them .SO BE VERY CAREFULL


  8. Helpful (10)

    1950s policy towards women

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good bonus program, good benefits Quality work if you can keep up with the pace.

    Cons

    Little if no work from home policy, the immature CEO seems to treat women the same way they were decades ago. We do wonder, what's next? Should they bake a cake? Iron a shirt? Where is your approach towards a modern woman that wants to balance work and her family?

    Advice to Management

    You get a one star on the issue of the treatment of women alone. Modernize your thought process.


  9. Helpful (10)

    A very depressing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at Intercontinental Exchange full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company has grown quickly with the help of Wall Street and its stock price has done well up to now.

    Cons

    The company is essentially a private equity firm. ICE buys other companies and guts them. There is no desire to build a real company or create an environment where great things can be accomplished. The main goal is to generate great wealth for the C level officers. The most important goal is to make sure the stock pickers are happy with the ROE at the expense of everything except senior management compensation. There is no culture, no goal of making ICE a great company. The management team is very weak with little or no experience in the financial services world. Outside experience is not valued. Because ICE can buy companies and fire the key staff of the acquired firm, senior management comes to believe that they are good at what they do. There is an ivory tower where the five or six top executives make all the decisions without input from others. Because the stock price does well, ICE management doesn't see any reason to change to make things better. There is no innovation, only imitation of what competitors do. If you are lucky enough to be a friend of the CEO or other key officer, you will be offered a good position with great compensation and benefits. The weakness of the management team and lack of desire to make ICE a real company will eventually have significant negative impact on the future of the company.

    Advice to Management

    Sell ICE to a company with a first rate management team that is qualified and passionate about building a truly great company. Don't make the rest of the company suffer to further increase the wealth of 5 or 6 people. Stop raising fees for no reason to customers. In fact, start caring about your customers. Your monopoly will not last much longer.


  10. Helpful (5)

    Toxic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Exchange full-time (More than 8 years)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    compensation is good.stock options are good.free food is good.

    Cons

    growth of employees is stunted especially if ICE acquires company1 and if the company1 employees are not trusted and allowed to grow,it is mutual distrust till the employee is let go due to marginalization.

    Advice to Management

    talent needs to be appreciated even if it comes from the acquired company.


  11. Helpful (1)

    Potential of good salary with no work life balance. (ICE Chicago)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Chicago, IL
    Former Employee - Senior Developer in Chicago, IL

    I worked at Intercontinental Exchange

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    This review is for IntercontinentalExchange Chicago, formally ICE Clear Credit. There is great potential for above average pay no matter what experience level. The company has very talented individuals that are dedicated to their jobs, especially in the technical domain. The office is very clean and there are great views to the chicago skyline.

    Cons

    This review is for IntercontinentalExchange Chicago, formally ICE Clear Credit or ICE Trust (Credit Default Swap Clearing house for ICE). There is zero work life balance; long days and regular weekend work are expected. There is an incredible amount of attrition caused both by employee choice and personal management issues on very small development teams. Several inexperienced managers hired by upper management friends especially in the technology area, this should eventually improve over time as the attrition and overall employee dissatisfaction continue. The review process is one directional with little opportunity to provide upward feedback. The code base is currently broken in two with a large monolithic J2EE application, PERL scripts, minimal unit tests and a second progressive version authored as dozens of interdependent projects. Innovation is defined as revisioning obsolete systems into somewhat modern architecture. Please read the other review of ICE Chicago 2010 as it is still completely accurate as of 2012. Expect the same attrition throughout the year.

    Advice to Management

    Evaluate suggestions objectively, treat individuals equally, and focus on retaining talent. I believe there is a strong opportunity for the teams to be highly functional out of respect and unity as opposed to tyranny.



Showing 13 of 69 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.