International Game Technology Reviews

Updated August 25, 2014
Updated August 25, 2014
325 Reviews

2.4
325 Reviews
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Recommend to a friend
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International Game Technology CEO Patti S. Hart
Patti S. Hart
241 Ratings

Review Highlights

Pros
  • Acceptable work-life balance if you work in the right department (in 16 reviews)

  • Helped pay for college, good benefits, gym and cafeteria on site, great people (in 21 reviews)


Cons
  • I left after upper management decided to start recording phone calls and text messages (in 30 reviews)

  • The senior management is a joke, with most of them coming from non-gaming industries (in 17 reviews)

More Highlights

89 Employee Reviews Back to all reviews

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  1. 15 people found this helpful  

    This once great company is flagging reviews and having them removed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Reno, NV
    Former Employee - Senior Software Engineer in Reno, NV

    I worked at International Game Technology full-time for more than 10 years

    Pros

    The people I had direct contact with were great. There were a lot of very smart and talented people there with many years of industry experience. The pay was pretty good.

    Cons

    The company is flagging negative reviews and having them removed. Read this while you can, I'm sure it will be gone within a week if they get their way. The problem, of course, is that the reviews they're trying to remove are the honest ones that tend to be persuasive.

    Now to the cons... First, a significant percentage of the "rock star" people left. Some were laid off, some just left in search of better opportunities. Upper management has become worse over time, with the majority of Vice Presidents being nothing more than generi-stooges. These are the people who say the same things and do the same basic tasks no matter what company they're employed with, all the while twisting things around to their maximum personal benefit. Upper management is filled with vultures who swarm in to rip apart the meager remains of what was once a fantastic company.

    There was a time when the company really did share its profits with the employees. Anyone who was there more than 7 or 8 years remembers cash sharing, the slot auctions, the winter parties, the Wild Waters days, and the common half-days before long weekends. The company pushed hard, and there was occasionally a lot of overtime, but they earned it. There was a mutual respect, and it's the first time in my career when I felt loyal to a company. I owed them my very best because that's what they offered to me in return.

    Those days are over. The company is a sad shadow of what it once was. Upper management is filled with clueless executives who have no idea how to run a gaming company. This is why the smaller competitors like Konami and Aristocrat are stealing so much market share; they're on their way up while IGT is in free-fall. Executive management expect more overtime from their employees than the company has ever expected in the past, with their reasoning being "if you don't like it, go find another job. You owe us overtime because we employ you." As you can imagine, morale is in the toilet. People spend long hours sitting in their chairs, but there's not a lot of work getting done anymore and that competitive spirit that invigorated everyone is dead. There's no spark left, there's no real innovation, and it's saddening to see benefits evaporating while the company shifts the glory up the chain to the VP's and executives.

    I would not recommend this company to anyone I cared about. Some places can poison you; they can kill the passion you once had for your career. Take it from an industry veteran: For your own benefit and well-being, avoid places like this like the plague. Do not spend hours of your life toiling for something that doesn't care about you or your life. Life is short, keep the passion, find what you love. If you don't love it, set yourself free and dare to dream.

    Advice to ManagementAdvice

    IGT was once one of the best places I've ever had the pleasure to work. You guys ruined it. If you're not as mean or incompetent as I think you are, then please take a look at the things the company used to do. I don't mean spending gobs of cash on the employees, I mean listening to your employees and valuing them both as professionals and human beings. Don't bang the "you have to work overtime" gong for months and then later get mad at them when they need to leave early to pick their kid up for a doctor's appointment. Stop playing games, stop treating your employees like a bunch of incompetent school-children, and stop lying to your employees. Right now, you are fostering an attitude of "us versus them" - that's good when it's used as in "IGT versus the competition", but right now it means "employees versus management". Your company is dysfunctional. Admit that there is a problem, and take steps to fix it.

    Unless, of course, you plan to cash out and leave as soon as GTECH takes over. In that case, I have nothing left to say other than, "Please, do the world a favor and retire. Don't do this to another great company somewhere else."

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Out of the Blue, Into the Suppression of Dissent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sheriff of the Parking Lot  in  Reno, NV
    Current Employee - Sheriff of the Parking Lot in Reno, NV

    I have been working at International Game Technology full-time for more than 8 years

    Pros

    hopefully the clowns are about the get back in their little car and take a long drive off a short pier.

    Cons

    As stated elsewhere, IGT currently lobbies Glassdoor to remove negative reviews; these are the truthful reviews that show you the real company -- that they don't want you to see. This management team has no idea how to run a company -- they are a total joke.

    Advice to ManagementAdvice

    Suppressing negative reviews is the final straw. This company is the North Korea of American corporations. Check that, Kim Jong-un could probably run a better company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 15 people found this helpful  

    Used to be great... now a life suck and stress-machine...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at International Game Technology full-time for more than 5 years

    Pros

    The people I work with are awesome! Everyone is easy to work with, is helpful, is optimistic, and works hard. The office location is great!

    Cons

    While the office I work in is great, upper management has no clue what they are doing. The only thing they know how to do is arbitrarily cut valuable employees to "cut costs" and fudge a few extra numbers so they don't look as horrible to investors. Meanwhile the employees which are left have to pick up the slack of people that have been let go or have left for better opportunities with the expectation that all the deadlines are still to be met. But who cares about the employees or if the company will survive when you still get paid millions and have a golden parachute that would probably be enough for 10-20 people to retire on. I feel like if I worked somewhere and did as horrible of a job as our upper management does here, I would get fired, and probably sued, or maybe worse... Not here though. Here our upper management still gets to enjoy their huge paychecks and bonuses while flying first class while the company slowly implodes due to their decisions. If you do some research on the board of directors and previous companies our CEO has been at it will give you a good idea of what is going, what happened, and what the future holds for this company. Very sad to see such a great company be destroyed.

    Advice to ManagementAdvice

    Go home... you're drunk?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    "Good Place to Work" = FAKE REVIEW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Reno, NV
    Current Employee - Manager in Reno, NV

    I have been working at International Game Technology full-time for more than 8 years

    Pros

    HR and PR departments are entertaining with their mind numbing / lazy / thoughtless propaganda tactics. Even they don't believe what they are ordered to do, as these pithy (look it up, HR hack) "reviews" well demonstrate.

    Cons

    The other reviews have it covered. To the person who wrote "Good Place to Work" with zero details -- congratulations on your worthless existence. Shame on you. You are actually a great representative of IGT and embody all of the trappings of working there. I hope you at least have the decency to recognize the irony boomerang when karma comes for you.

    Advice to ManagementAdvice

    None, it's a good place to work apparently.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 13 people found this helpful  

    Controlled by Corporate Raiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  Reno, NV
    Former Employee - Systems Engineer in Reno, NV

    I worked at International Game Technology full-time for more than 10 years

    Pros

    Management is so dysfunctional that there is absolutely no accountability... if that is the kind of workplace one is seeking.
    If you work for the right person, you will not need skills or education to get ahead. Just an ability to tolerate the intolerable.

    Cons

    Executive Management is focused on making the company look good on paper while sucking the life out of the employee moral.
    Talent is not developed internally; they prescribe to the philosophy of not wasting money on employees that will leave you.
    Employees can never believe anything they are told about the companies direction. Goal seem to change annually so it is difficult to really sink your heart into anything.

    Advice to ManagementAdvice

    Flush out the bad management who look decent on paper while demoralizing their employees.
    Stop the executive bonuses that encourage pushing poor products to market.
    Clean up Quality Assurance and Development Engineering by bringing in a 3rd party to evaluate your software platforms performance. This would provide an unbiased, objective opinion.
    Rebuild your customers trust.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 11 people found this helpful  

    A Sad Shadow of a Once Great Company--Run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reno, NV
    Current Employee - Anonymous Employee in Reno, NV

    I have been working at International Game Technology full-time for more than 8 years

    Pros

    Back in the Tom Baker days there was a teamwork and a soul and the company CARED about the employees. Unfortunately, those days are long gone. Now it is just more pay and benefit cuts and layoffs. The timing of the merger is probably pretty good.

    Cons

    Lack of integrity in the pay system. Nothing like blowing away your performance targets, only to have the company renege on paying to play the "bad year" card. The variable pay system is arbitrary and not clearly spelled out, so that they can avoid paying you. No transparency, if you do ____ you get ______ is how it should work, but it doesn't..

    The products aren't very good with the star creative game development talent migrating to the competitors Generally were replaced with new college graduates This became a minor league feeder for the other gaming companies.

    The company has botched the people side.

    The 401k program is one of the worst in any corporation.

    Advice to ManagementAdvice

    Focusing on employee nepotism policies while IGT is losing market share and slipping on game development and sales shows that you are disconnected. Out of the top 100 issues in the company, this is not one of them.

    The only reason this company didn't make the top 10 worst companies in the US is that there weren't enough reviews.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 13 people found this helpful  

    I dont like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Las Vegas, NV
    Current Employee - Software Engineer in Las Vegas, NV

    I have been working at International Game Technology full-time for more than 10 years

    Pros

    It is not a positive work environment, bad leadership, dying business model, no answers on how to turn things around. Many very smart people left the company earlier this year which resulted in much knowledge walking out the door. I can think of a few "rock star" types in particular -known around town as best in what they do or did- who were not utilized properly here or were put in wrong position and not surprising they left. No doubt they will add proper value for a competitor eventually. Sense of giving up + hanging around to see what happens after company is sold dominates the tone. Also there is constant reorganization which hinders traction and progress.

    Cons

    Very odd management group with a lot of hand-picked and unqualified directors and vice presidents making huge decisions, often from remote locations. several of these people who are making $300K+ are working from home. there is hostility from management if you are a "gaming industry" person, they seem to dislike people with this knowledge, which is very strange and ironic. Beyond this internal issues, there is the elephant-in-the room which is that the slot machine is a buggy-whip product that is becoming less popular and less relevant every day. if you look at a slot machine doesnt it look like a 30 year old thing? people under 50 for the most part have zero interest in this product -- which is a big problem. The company also relies too heavily on a dated model of licensing old movies and tv shows for content -- this strategy is 30 years old and was good in the 90s but now everyone does it and players dont care and casino operators dont want it anymore, it makes their nice floors look tacky. there is something about going to wynn for example .. if you see some wheel of fortune machine it just looks out of place (tacky vs classy of wynn atmosphere) .. Young people -- how are we going to get them to gamble? There is ZERO thought on this big subject, which is shocking -- the company strategy seems to be hoping the 60-70 year old woman will not age. Executives dont walk casino floors, they dont play the slots machines either. i dont think they like them either! I guess they dont care because they know they will not be long term involved with IGT. if you are an employee or own stock you think different but they dont care. IGT is what happens when management and stock holder have interests not in line. I think this company is doomed.

    Advice to ManagementAdvice

    Get out of hardware business, become a software company and grow beyond gambling games to more video game style company across media platforms. And get with newer technology, it is amazing how old the technology is at a company with technology in its name (for now anyway). I also agree that spending millions of dollars on a logo which no one cares about was stupid given the timing. They will lose me soon also.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 11 people found this helpful  

    INEPT CEO MAKES $8MILLION PER YEAR WHILE SHE DESTROYS THE COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  Las Vegas, NV
    Current Employee - Software Engineer II in Las Vegas, NV

    I have been working at International Game Technology full-time for more than 10 years

    Pros

    New logo! .. And more parking spots due to all of the layoffs. Rumor is more layoffs coming soon .. = more parking spots!

    Cons

    Terrible management team. Company bloated with VPs and Directors most of whom are in over their heads and probably just biding time until they can find a job somewhere else. Nervous workforce, everyone worried about jobs. If company sells to foreign buyer (GTECH) Reno office is fat target for closure. Anyone good who has options has split. Those stuck in Reno are .. stuck in Reno. Sad to learn Patti Hart makes $8m per year (look it up, public info) while she has destroyed so much shareholder value and reputation and morale. She can't manage the company to profitability and can only get the stock price up inorganically, via raising a white flag and announcing the company is for sale. She and her cronies will get their change of management bonus soon and be out. But it's too late to turn around, the company is years behind where it needs to be and smaller more nimble competitors are eating its lunch -- while the industry itself is going through a painful transformation due to globalization and a shift to a younger target gambler. IGT is not positioned to be strong in either vertical.

    Advice to ManagementAdvice

    Take the nepotism hires with you out the door please.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 9 people found this helpful  

    Morale Lower Than Anywhere I've Worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Las Vegas, NV
    Current Employee - Administrative Assistant in Las Vegas, NV

    I have been working at International Game Technology full-time for more than 3 years

    Pros

    used to be a good resume builder, but now people who are still there may actually be viewed as part of the problem; the people who left this year are probably better positioned to spin the story of their time at IGT favorably.

    Cons

    Tremendously long list of problems here. It boils down to really bad management and not caring about employees. The company is defeated and it's a "wait and see" mentality for those left there. It's going to make a great HBS case study of how to ruin a great company.

    Advice to ManagementAdvice

    It's too late for this team -- they have sunk the ship. The next leadership team will probably first look at what they can cut and which offices they can close (hint: reno) before taking the logical step of opening up a dialogue with employees -- something this regime has demonstrated zero interest in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    An example of failing up taking down a company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer IV
    Current Employee - Software Engineer IV

    I have been working at International Game Technology full-time for more than 10 years

    Pros

    Convenient location. Cafeteria on-site. Air Conditioning.

    Cons

    Constant layoffs hanging over head. Management is not held accountable for horrible performance, only people who actually work hard are punished. Horrible raise system. Worked 60+Hours a week for 6 months, only got a 2% raise because their hands were tied. Guess how many hours of overtime I work now?

    Advice to ManagementAdvice

    Give Patti her golden parachute of failure and lets fix this company WITHOUT SELLING.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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