Interstate Hotels

www.interstatehotels.com

Interstate Hotels Reviews

Updated January 27, 2015
Updated January 27, 2015
76 Reviews
3.0
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Abrahamson
21 Ratings

Review Highlights

Pros
  • There is room for advancement in the comapny if you are willing to do the work (in 3 reviews)

  • Great understanding of work life balance, good benefits also a gives good 401k match (in 4 reviews)


Cons
  • The attendance policy has very strict consequences (in 3 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Atlanta, GA
    Current Employee - Sales Coordinator in Atlanta, GA

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Great Benefits, valuates management base on EOS (allows employees to express there opinion without tracing it back to them), Many job opportunities around the world

    Cons

    Large company with a large corporate feel

    Advice to ManagementAdvice

    Value your employees and allow them to succeed in their career and promote when they do.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Audit Manager in Modesto, CA
    Current Employee - Internal Audit Manager in Modesto, CA

    I have been working at Interstate Hotels full-time (less than a year)

    Pros

    Although my time with the company was short the Benefits were better than expected. The company overall seem to be concerned with the wellbeing of their employees.

    Cons

    Difficult to assimilate to the various systems as there is very little guidance. There is no company directory, which makes contacting others difficult

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Employment Candidate Testing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interstate Hotels

    Pros

    Interstate has a strong leadership with a mentors heart. The teams are strong and knowledgeable. Currently Growing with many opportunities.

    Cons

    There is a personality test with some analytical math questions at the beginning of the interview process. Although this test is a personality test it will take you out of the second round of interviews regardless of what your knowledge and personality present in a face to face interview. Seems like the Human Resources Department is currently leading the Interstate decisions. This is limiting and discounts candidates who are otherwise fully qualified for a position.

    Advice to ManagementAdvice

    Discussions with candidates as to qualifications for a position should go beyond a personality test.

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  5. 1 person found this helpful  

    Great but getting too big to remember the line workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - No Comment in Hell, MI
    Former Employee - No Comment in Hell, MI

    I worked at Interstate Hotels full-time (more than 5 years)

    Pros

    There are a lot of processes in place, support is ok, pay is great

    Cons

    but it really depends on what location you are at as ultimately there is a large disconnect from the core corporate office from the property level. There are many General Managers that are just not good, but they are good at massaging corporate staff to keep their job. There should be more action in cleaning the complacent out and invigorating the property with real talent

    Advice to ManagementAdvice

    a long term employee with high performance history and impeccable record should hold some weight if for the first time ever, they report a major problem to corporate- listen to your tenured employees- they know the real story

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Sales Coordinator

    Former Employee - Sales Coordinator in Ypsilanti, MI
    Former Employee - Sales Coordinator in Ypsilanti, MI

    I worked at Interstate Hotels full-time (more than 5 years)

    Pros

    Large Corporation. Many hotels. Ypsilanti Marriott is a large Full Service Hotel. Has F&B, Housekeeping, Sales, Catering, and the Front Desk.

    Cons

    Hard to grow with the company. Did not move people up in the hotel, liked to bring in outside people.

    Advice to ManagementAdvice

    Move up in the hotel from within.

  7.  

    Great Job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Line Cook in Miamisburg, OH
    Former Employee - Lead Line Cook in Miamisburg, OH

    I worked at Interstate Hotels part-time (more than 8 years)

    Pros

    Management let me run the kitchen as I wanted, listen to what I had to say, and as a prior Executive Chef, I was able to train my co- workers to do their jobs better. My manager would listen to any ideas I had, and gave me the opportunity to train her to do her job better. Management worked with my varying class schedule.

    Cons

    I am a full time college student, and was unable to take advantage of transferring to another property for higher advancement. I had full control in the kitchen which was fun, it gave me freedom to try out new things but made for a busy time. I Loved it!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall, Interstate Hotels & Resrts is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Promote positive work environment, produce great sales-oriented tranings and conferences. Benefits are among the best in the industry.

    Cons

    Hard for qualified employees who wish to move up and transfer to a different hotel within the same market. It appears that you have to move. Longtime employee was let go due to a no remote office location policy. This employee was not given a thank-you for your service or any farewell & best wishes from any of the management team.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Worked with a great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Agent in Raleigh, NC
    Former Employee - Guest Services Agent in Raleigh, NC

    I worked at Interstate Hotels full-time (more than a year)

    Pros

    I really enjoyed my co-workers. The managers empowered us to solve problems for guests on our own. The benefits were good, with inexpensive medical coverage. Pay was decent. Great recognition for a job well done, generally felt valued as an employee.

    Cons

    Communication between departments, at least in the large hotel I worked at was lacking, so it made completing some tasks difficult. Assistant managers were supportive but were very overworked, usually working 60+ hours a week while higher level managers were going home earlier. I constantly felt bad for them.

    Advice to ManagementAdvice

    Assistant mangers were overworked, needed to have at least three assistant mangers at the front desk instead of just two.

    Recommends
    No opinion of CEO
  10.  

    An ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Interstate is the largest hotel management company in the world...you always have opportunities (although most are lateral moves)!

    Cons

    Management does not seem to be consistent for each hotel...the culture of the hotel is really dependent on which ownership group management is reporting to. Most of my co-workers, including myself, do not have a work-life balance and are not appreciated for the work they do. Teams are always understaffed and management thinks we can do more with less people in order to make ownership more money.

    Advice to ManagementAdvice

    Spend more money on talent, training and recognition....it will go a long way for employee satisfaction AND hotel service.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Business Lead in Arlington, VA
    Former Employee - IT Business Lead in Arlington, VA

    I worked at Interstate Hotels full-time (more than 3 years)

    Pros

    Work life balance was great. Management team was lenient and understanding. Learned a lot. Got to work with a bunch of different things and everyday was pretty much never the same. Great for a first job experience in learning, but may/can spoil you and think this is the norm in every company environment. The colleagues are very friendly and the working environment was great.

    Cons

    Responsibilities and work kept increasing, while compensation never did and was way below the average. Even though management was lenient and understanding, they did not know when to basically "put the foot down" and make decisions. Also, management would ask employees what they think of one thing, but then do the complete opposite, basically trying to show they care what employees think, but not really listen.

    Advice to ManagementAdvice

    It seemed like the company does not try hard to retain its employees. The company rather hire someone new and not even try to retain and value what they have.

    Recommends
    Positive Outlook
    No opinion of CEO

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