Interstate Hotels
3.1 of 5 42 reviews
www.interstatehotels.com Arlington, VA 5000+ Employees

Interstate Hotels Reviews

Updated Apr 16, 2014
Interstate Hotels – Chicago – “hotel room”

All Employees Current Employees Only

3.1 42 reviews

                             

100% Approve of the CEO

(no image)

Jim Abrahamson

(6 ratings)

50% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great experience.

IT Business Lead (Former Employee)
Arlington, VA

I worked at Interstate Hotels full-time for more than 3 years

ProsWork life balance was great. Management team was lenient and understanding. Learned a lot. Got to work with a bunch of different things and everyday was pretty much never the same. Great for a first job experience in learning, but may/can spoil you and think this is the norm in every company environment. The colleagues are very friendly and the working environment was great.

ConsResponsibilities and work kept increasing, while compensation never did and was way below the average. Even though management was lenient and understanding, they did not know when to basically "put the foot down" and make decisions. Also, management would ask employees what they think of one thing, but then do the complete opposite, basically trying to show they care what employees think, but not really listen.

Advice to Senior ManagementIt seemed like the company does not try hard to retain its employees. The company rather hire someone new and not even try to retain and value what they have.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good place to work

Anonymous Employee (Current Employee)
New York, NY

I have been working at Interstate Hotels full-time for more than 3 years

ProsCompany up above is competent and tentative and visits often to assure quality is controlled

Consmicromanaging and sneaky managers .Abusive managers seem to never go away and there is lots of management turnover.

Advice to Senior Managementtry some real team building with the managers. Not just going out for drinks once a quarter and no politics.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

A Diamond in the Rough

Sales Administrator (Current Employee)
Washington, DC

I have been working at Interstate Hotels full-time for more than a year

ProsFriendly atmosphere -- Everyone knows your name
Executive team is approachable and extremely helpful
Great opportunities for advancement if you vocalize your career goals with management
Can schmooze with powerful hospitality professionals -- Regional CEO's and Area Executives
Discount at Starbucks!

ConsStrange mix between "lifetime" employees and revolving door associates
Can be a bit unorganized at times, which can be frustrating

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good Management Company

Director of Revenue Management (Former Employee)
Tucson, AZ

I worked at Interstate Hotels full-time for more than 5 years

ProsGood pay. Solid corporate structure. Pleanty of hotels nationwide to advance your career

ConsBig company mentality. Advancement stagnates at mid manager level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

They know how to manage

Anonymous Employee (Current Employee)

I have been working at Interstate Hotels

Prosgood hotel portfolio; good company prospects

Conshard to get recognized; top performers don't have proportional rewards

Advice to Senior Managementallow people to voice opinions more often and recognize people's contributions, especially the regional team and the corporate team

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great Experience

Human Resources Manager (Former Employee)
Washington, DC

I worked at Interstate Hotels full-time for more than 3 years

ProsBenefits Package, Corporate Support, Advancement Opportuiniites

ConsI cannot think of any significant Cons about working with Interstate

Advice to Senior ManagementFollow the SOPs and you will do well

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Nice Place To Work

Server Assistant (Former Employee)
Louisville, KY

I worked at Interstate Hotels part-time for less than a year

ProsI worked in a restaurant at one of the Interstate Hotels in Louisville, KY. I made decent money there and it was well run. For me, it was a short term job that got me through a stretch, but I know a lot of people had worked at that hotel for years and were really happy there.

ConsLike a lot of hotel restaurants, business could be unstable so income wasn't reliable.

Advice to Senior ManagementCoordinate marketing scheduling with area events better.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Hard work will be noticed and rewarded - you can advance your career if flexible and patient.

Banquets (Current Employee)
Lancaster, PA

I have been working at Interstate Hotels

ProsBetter pay for entry level positions as compared to competitors.
GM and most Executive Committee Memebers are available.
Most department heads are willing to encourage cross department cooperation to ensure guest satisfaction and ease of job completion.
Brand new facility and equipment! This is such a pleasure!
Strict Time and Attendance Policy - be sure to understand this before you start working!

ConsAt our property - most entry level positions start as on-call. This, in my experience speaking to others about where I work, is a drawback. When I am asked about benefits, like health insurance and vacation, I have to say I don't know - because many long term employees are still on-call after a year or more of almost fulltime or even overtime hours.
Strict Time and Attendance Policy - be sure to understand this before you start working!

Advice to Senior ManagementEstablish a path of employment for the on-call employees so that they can get benefits. The on-call status, is often recogonized, by the employees, as cost savings tool. But it also clearly sends a message that the employee is not valued enough to invest in their lives by offering benefits (Health Insurance, Vacation, Sick)

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good experience, more communication needed.

Guest Services Agent (Former Employee)
Indianapolis, IN

I worked at Interstate Hotels

ProsI got to learn independent management skills- often times, depending on the property, you're the staff member and acting manager on duty. This forces you to really understand the hotel and how to deal with customers and situations on the fly. Even as a desk agent I was forced to make quick decisions that shaped the operations of the hotel.

ConsI worked short term, so I can't comment on the advancement side of things but you have much more contact with the AGM than you do the GM, and most of the time I was around other desk workers more than management, so I couldn't get much top-down communication.

Advice to Senior ManagementMore transparency in why things are done would be nice. Understanding why price groups are blocked off is nice, especially since it can be frustrating when they aren't available for someone who deserves it- like a military family.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great employer, fair, professional

Anonymous Employee (Current Employee)

I have been working at Interstate Hotels

Prosgreat chances for advancement, move up with speed if you have talent

Consnone that I have found

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Interstate Hotels? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Interstate Hotels reviews and ratings — including employee satisfaction and approval rating for Interstate Hotels CEO Jim Abrahamson. All 11 reviews posted anonymously by Interstate Hotels employees.