Intertek
2.9 of 5 95 reviews
www.intertek.com London, United Kingdom 5000+ Employees

Intertek Reviews

Updated Jan 27, 2014
All Employees Current Employees Only

2.9 95 reviews

                             

69% Approve of the CEO

Intertek CEO Wolfhart Hauser

Wolfhart Hauser

(45 ratings)

51% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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2 people found this helpful  

Project Coordinator client load too great to offer proper customer service

Project Coordinator (Current Employee)
Houston, TX

I have been working at Intertek full-time for more than a year

ProsThe benefits package is competitive. Vacation and sick leave are good.

ConsManagement's shortsighted pursuit of profit is blind to workload of the core group of workers that make profit possible.

No, I would not recommend this company to a friend

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Management at the Lake Forest office have no respect for their engineers or other workers

Facilities (Current Employee)
Lake Forest, CA

I have been working at Intertek full-time for more than 5 years

ProsGood vacation benefits, Good health benefits

ConsCompany is making money hands over fist. Cut back on a lot of perks. My work load more than doubled, I was promised another worker never happened. I walked

Advice to Senior ManagementIf you make promises keep them.

No, I would not recommend this company to a friend

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1 person found this helpful  

Intertek does not provide the resources to support a strong quality program.

Anonymous Employee (Former Employee)

I worked at Intertek full-time for more than 3 years

ProsIntertek offers new engineers a wide selection of entry level positions. The firm works globally and is always seeking new trainees.

ConsTraining resources are mediocre and the firm does not budget in adequate time on testing projects. The lack of internal Quality has caused Intertek to lose certification in several areas.

Advice to Senior ManagementGreater expertise is needed in several areas especially QA/QC and leadership. Rapid turnover in personnel will continue and the historical memory and expertise will leave at the first opportunity unless steps are taken to retain talent.

No, I would not recommend this company to a friend

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5 people found this helpful  

No loyalty, employees are driven towards unsustainable goals, company is a sinking ship

Advocate for the Employees (Current Employee)
Chicago, IL

I have been working at Intertek full-time for more than 10 years

Pros->High Compensation
->Profitable Company
->Publicly traded
->Benefits such as paid time off and medical

Cons->Worked to death (company expects you to work more than 40 hours per week)
->Company cares more about the revenue then the customer
->Employee morale at an all time low
->Incompetent management team all the way from top down with no prospective for long-term. Only short term objectives, get to the goal at no cost.
->Massive exodus of senior employees, many new hires with no experience
->Opportunities to grow are good due to the mass exodus, however, these perceived promotions basically come with more responsibility (work load) with no increase in pay

Advice to Senior ManagementSr. Management team need to be reviewed for their qualifications and leadership abilities. Why do you think everyone around you is leaving? Employee morale is low, client satisfaction is low. Why not have your employees assess you, so the Executive Management team such as the President & CEO can see what kind of joke you really are?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Unstructured management, Unstable

Anonymous Employee (Former Employee)

I worked at Intertek full-time

ProsSalary, telecommuting, vacation negotiable based on experience.

ConsManagement unfocused and unable to provide consistent direction. Employees are numbers. Financial targets pulled out of the air with no basis in reality. Rampant acquisitions creates chaos and instability.

Advice to Senior ManagementGet a clue about what is really going on in your recent acquisitions.

No, I would not recommend this company to a friend

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7 people found this helpful  

A very odd company. My nightmares have stopped and I sleep better now that I no longer work at Intertek.

Employee (Current Employee)
Plano, TX

I have been working at Intertek full-time for more than a year

ProsAn interesting company that offers a great service.
Good amount of PTO offered to new employees.
Company has a decent reputation in comparison to other NRTL's.

ConsAn appearance of outward diversity but this company does not foster a culture of inclusiveness.
Sometimes openly hostile towards foreign-born employees.
The phrase " you're lucky to have a job" has been said to me more than once.
A very conservative, rigid, cold company trying pass itself off as a warm, fun workplace.
Company does not behave as a good corporate citizen in their communities. Employees are not encouraged to volunteer, recycle, or give back in any way.
Narrow-minded good ole' boy mentality runs rampant throughout the company.
Management will often use abusive and vulgar language towards an employee without repercussions.
Promotes a culture of degradation and humiliation.
Competitive culture and not team-oriented nor supportive.
Most managers are men, and the evidence suggests that they prefer to tap other men on the shoulder when it's time kick an idea ball around or promote someone.
They give you a ton of vacation time and will work you so hard you'll need every minute of it.
As a male employee it disturbs me to see how few female's work at Intertek. Female employees are disproportionably under-represented in managerial, engineering, and technical positions.
There are a lot of people that have been at the company 10+ years and a lot of people that have been there less than 1. Not many in between.
There's a 9 in 10 chance you will end up working for a manager who believes themselves to be a genius but actually rates high on the Autism scale.
The only reason a person would subject him or herself to staying Intertek for a long time is that they have lost all confidence in their skills and abilities or are a part of the small few that are compensated fairly.
You will pay heavily for your work VISA sponsorship.
The workplace's are a gray cubicles, out-dated, dreary purgatory.
You will work hard very hard for very little compensation or reward.
HR aka "The firing squad" are ghosts unless you do something wrong. When you do speak to them, they are unfriendly, unhelpful, and for the most part unresponsive, snarling corporate robots.

Advice to Senior ManagementFoster a culture of inclusiveness. Reassess the qualifications for managers. Just because someone has been there a while doesn't mean they know how to lead. Stop hiring creative, kind, energetic people if all you want are drones who can follow orders.

You will be replacing employee's at a record pace if this behavior continues.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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5 people found this helpful  

Bait and switch

Administrative Assistant (Current Employee)
Plano, TX

I have been working at Intertek full-time for more than a year

ProsSome nice people; very nice PTO (20 days, plus holidays); opportunity for overtime pay if an hourly employee.

ConsGrowing expectations of almost all employees without extending any sort of incentive to out perform previous results. Morale was abysmal, of the sort that made it painful to get up in the morning to go to work. Good ol' boy mentality and hierarchy was discouraging to deal with on a day to day basis.

Advice to Senior ManagementCommunicate more with all level of employee, and don't treat those that aren't in engineering like second class citizens, everyone has a lot to offer and working as a team would get better results. Communication all across the North American offices is tragically bad.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Disappointed

Test Engineer (Current Employee)
Hyderābād (India)

I have been working at Intertek full-time for more than a year

ProsGood for freshers, Perfect timings

ConsLot of pressure, low pay, no career growth,

Advice to Senior ManagementGive proper salary hikes, hire more people to reduce pressure, give value to the employees, try to improve facilities and infrastructure to maintain certain standards within the company.

No, I would not recommend this company to a friend

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1 person found this helpful  

Unsatisfying experience

Engineer (Former Employee)

I worked at Intertek full-time for more than 5 years

Pros- Global company with multiple office locations.
- New career opportunities crop up quickly, just need to network with other locations.
- Promote continued education.
- Good entry level job.

Cons- Salary not competitive.
- Poor cross division communication/integrity.
- No clear accountability structure.
- Insufficient employee training.
- Work/life balance not priority even though management states otherwise. Management expects more and more from employees without motivating incentives.
- Unclear expectations.
- Heavy workload assigned to all, work expectations exceed resources, no one to support or help.
- Senior management is solely money oriented with no regard for employees.
- No trust amongst staff as a result of heavy workload and unhappy colleagues.

Advice to Senior ManagementUnderstand and deliver what your employees are asking for to keep them happy.

No, I would not recommend this company to a friend

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2 people found this helpful  

Very Average -good for career start ONLY

Anonymous Employee (Current Employee)
Perth, Western Australia (Australia)

I have been working at Intertek full-time for more than 8 years

ProsBenefits are ok. Lots of inexperience around.

ConsVery poor morale
Different rules for different people. A lot of unfairness.
People are expendable. Very Very high staff turnover.
Bottom line is king..equipment and furniture is ancient. Something out of the 70's.
Utter disgrace...many unprofessional people work for this company. They hire the first in so they dont get bogged down with interviews and doing their job properly.
Promotion by attrition.
Brains go unrewarded.
9 years in the same role...opportunities extremely limited.
A multinational run like a corner store..decisions made on the run and zero planning for the future at any level.

Advice to Senior ManagementGet rid of the top layers (big $$$ little input) and give some respect to employees.

No, I would not recommend this company to a friend

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