Intertek Reviews

Updated April 9, 2015
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Intertek CEO Wolfhart Hauser
Wolfhart Hauser
8 Ratings

28 Employee Reviews

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  1. Helpful (1)

    Looks promising, but actually is not. Appearances are deceiving!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Intertek full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Time off policy is generous. Nice TV with satellite in the break room. Management provides Starbucks coffee. Business casual dress in the office. Lunch is always an important part of the work day.

    Cons

    Clock watching managers who adopt a "do as I say not as I do" mentality, constant interruptions with people on speaker phone all around you, no privacy for phone calls -- there are no conference rooms of offices with a door to go to, tons of useless conference calls and meetings that provide no real support just an update on how the numbers are going, no formal training or on boarding process for employees (iLearn requirements for safety don't count as teaching me how Intertek works), poor support from engineering team leads as they are too busy with their workload to support anyone outside of their current responsibility. Lots of cursing from employees in various positions. Like conversational cursing. Overall very unprofessional.

    Advice to Management

    Have an HR person come in and give a presentation about what is acceptable and what is not acceptable in a work environment. (I don't even know who the HR person assigned to this office is?) Have repercussions for non compliance. Adopt better structure within departments and hold employees accountable for not meeting goals. Or better yet, find out why they are having issues without the conversation being an interrogation. Have some sort of process and structure for assistance for those that are overwhelmed with their workload.This office may look good on paper, but it's a mess.

  2. Helpful (1)

    Mobile phone tester

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Intertek as a contractor (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Sorry, have to say pretty much no

    Cons

    Hired a lot contractor based on hours. Seems only 15% employees are formal. You came in the morning and manager told you go home because no job for today!

  3. Helpful (3)

    Management by Peter Principal. There is no leadership in any U.S. operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer in Atlanta, GA
    Current Employee - Project Engineer in Atlanta, GA

    I have been working at Intertek full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Diverse work, many good hard working people, lots of travel.

    Cons

    little or no leadership, this national laboratory is foreign owned with a focus on money and high profit. employees are not paid well at the technician or entry engineering level. job descriptions and expectations are blended with a focus on keeping people from being promoted once hired -. 2% increases do not keep up with the times.

    Advice to Management

    Leaders of the past made amazing things happen. they created an environment of leadership and pride in providing a service and a safer consumer environment. Look to the success of Paul Kolb, Louis Fiske. It seems like if you analyze true leaders that left the company (Don Nicholson, Brian Ensign, Niggle Stamp, Bob Ogorman) you might find they had integrity and solving problems and moving mountains while teaching and mentoring new leaders. I understand from LinkedIn that they all are presidents or officers of other respected companies. Keep people that are leaders and let leaders manage. stop taking good engineers and making them poor managers.

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  5. Helpful (3)

    Hostile environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good benefits, flexible schedule, stable work. Occasional travel can be interesting, when meeting new people, visiting new places.

    Cons

    As a salary employee you are expected to work insane hours to meet monthly numbers, with no rewards for it and mentality "do or die". A lot of managers are incompetent, only caring about their own selfish carrier, engaging in corporate warfare, stabbing their coworkers and own employees in the back to advance that corporate ladder. On the other hand, the only way to get promoted or advance into management, is to play "the game", simply working hard and having the right talent/skills, education will not get you there.

    Advice to Management

    Promote corporate strategy and values, at the same time giving respect and rewards for those who deserve.

  6. Helpful (2)

    Could be so much more....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Cortland, NY
    Current Employee - Administrative Assistant in Cortland, NY

    I have been working at Intertek full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, Great PTO, flexible schedules

    Cons

    Pay is low, appreciation for hard work is non existent from management. Constantly told how good the company is doing, then increases come out and you get next to nothing. No loyalty due to management's inability to address issues. Zero communication. Many lazy worthless workers. promotion according to who you know not what kind of job you do. The company is extremely top heavy...too many chiefs...many of whom do very little. No appreciation of the little guy doing all the work.

    Advice to Management

    Get rid of the waste. Show appreciation to those working hard in the form of decent increases. Catch up with the standard of living increases. COMMUNICATE with each other.

  7. Helpful (2)

    I've noticed a lot of talk, and not a lot of action.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liquid Cargo Inspector in Texas City, TX
    Current Employee - Liquid Cargo Inspector in Texas City, TX

    I have been working at Intertek full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some good reasons to work here are the insurance, and general friendliness of co workers. For the most part, the staff in all areas is at least approachable for small talk.

    Cons

    Management is good at telling you what you would like to hear. Freely promise things, and then do not make good on their word. Rarely will offer verbal praise or encouragement for a job well done unless it was helping out at the last minute on a job where there was an extreme lack of available resources.

    Advice to Management

    Be more understanding and sympathetic. Yes, this is indeed a corporation and I understand some decisions will be made which effect people in negative ways while simultaneously being beneficial for business. However, it is the people that make a company. We have a high turn over in my office because competitors are willing to pay more for the same job, offer comparable insurance for less, along with other benefits of the job. Also, please get ADP and HR Payroll to where it does not take me two weeks to receive the missing hours from my check. When I receive my next pay check of the period before receiving all of the hours I was shorted on the previous check, this indicates to me that I do not matter.

  8. Helpful (1)

    Too much upper management and not enough people to perform the testing. Most employees have been there for 15+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician in Grand Rapids, MI
    Current Employee - Lab Technician in Grand Rapids, MI

    I have been working at Intertek full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Starting 4 weeks vacation. Friendly people.

    Cons

    No contact with upper management. Problems get passed off to the next person.

    Advice to Management

    If you show some appreciation and worth towards entry level employees they would be more likely to stay. High turnover rate. Many employees actively seeking other employment.

  9. Helpful (1)

    Compensation does not make up for physical hours put in nor use of personal vehicle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inspector
    Current Employee - Inspector

    I have been working at Intertek full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Regional office works fantastic as a team, the work is varied and interesting, work is distributed evenly among internal team.

    Cons

    Constant issues with payroll and expenses; low wage for what is expected out of each employee, no stipend for use of personal vehicle (travel can be up to 1000 miles per week), the workload is often greater than what a small group should handle under normal conditions.

  10. Helpful (2)

    Tech II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Texh II in Cortland, NY
    Former Employee - Texh II in Cortland, NY

    I worked at Intertek full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good vacation time & pay.

    Cons

    They want you to think they are quality driven but its all about the money.

    Advice to Management

    Too many Chiefs & not enough Indians.

  11. Helpful (1)

    Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer
    Current Employee - Project Engineer

    I have been working at Intertek full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    4 weeks of paid time off. The people that I work with are great.

    Cons

    Too focused on profits and not quality. Very high turnover. Employees are not treated very well which explains the high turnover. Compensation is below average.

    Advice to Management

    Senior management needs to be more proactive and focus on retaining employees to maintain a high level of expertise instead of only caring how much money can be made.

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