Intertek

  www.intertek.com
Work in HR? Unlock Free Profile

Intertek Reviews

Updated June 18, 2014
Updated June 18, 2014
120 Reviews

2.9
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intertek CEO Wolfhart Hauser
Wolfhart Hauser
52 Ratings

Review Highlights

Pros
  • We have the power to move into any industry sector where we see growth opportunities and the people to make sure we are successful (in 5 reviews)

  • Intertek provides good entry-level jobs that help employees build their customer service skills and teamwork tactics (in 4 reviews)


Cons
  • I was denied a request to work fewer hours to improve my work/life balance (in 5 reviews)

  • There is no communication from management, decisions are constantly made without consultation and schemes are often introduced with no notice given (in 3 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer
    Current Employee - Project Engineer

    Pros

    4 weeks of paid time off. The people that I work with are great.

    Cons

    Too focused on profits and not quality. Very high turnover. Employees are not treated very well which explains the high turnover. Compensation is below average.

    Advice to ManagementAdvice

    Senior management needs to be more proactive and focus on retaining employees to maintain a high level of expertise instead of only caring how much money can be made.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Project Coordinator client load too great to offer proper customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator  in  Houston, TX
    Current Employee - Project Coordinator in Houston, TX

    Pros

    The benefits package is competitive. Vacation and sick leave are good.

    Cons

    Management's shortsighted pursuit of profit is blind to workload of the core group of workers that make profit possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Management at the Lake Forest office have no respect for their engineers or other workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities  in  Lake Forest, CA
    Current Employee - Facilities in Lake Forest, CA

    Pros

    Good vacation benefits, Good health benefits

    Cons

    Company is making money hands over fist. Cut back on a lot of perks. My work load more than doubled, I was promised another worker never happened. I walked

    Advice to ManagementAdvice

    If you make promises keep them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Intertek does not provide the resources to support a strong quality program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Intertek offers new engineers a wide selection of entry level positions. The firm works globally and is always seeking new trainees.

    Cons

    Training resources are mediocre and the firm does not budget in adequate time on testing projects. The lack of internal Quality has caused Intertek to lose certification in several areas.

    Advice to ManagementAdvice

    Greater expertise is needed in several areas especially QA/QC and leadership. Rapid turnover in personnel will continue and the historical memory and expertise will leave at the first opportunity unless steps are taken to retain talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    No loyalty, employees are driven towards unsustainable goals, company is a sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advocate for the Employees  in  Chicago, IL
    Current Employee - Advocate for the Employees in Chicago, IL

    Pros

    ->High Compensation
    ->Profitable Company
    ->Publicly traded
    ->Benefits such as paid time off and medical

    Cons

    ->Worked to death (company expects you to work more than 40 hours per week)
    ->Company cares more about the revenue then the customer
    ->Employee morale at an all time low
    ->Incompetent management team all the way from top down with no prospective for long-term. Only short term objectives, get to the goal at no cost.
    ->Massive exodus of senior employees, many new hires with no experience
    ->Opportunities to grow are good due to the mass exodus, however, these perceived promotions basically come with more responsibility (work load) with no increase in pay

    Advice to ManagementAdvice

    Sr. Management team need to be reviewed for their qualifications and leadership abilities. Why do you think everyone around you is leaving? Employee morale is low, client satisfaction is low. Why not have your employees assess you, so the Executive Management team such as the President & CEO can see what kind of joke you really are?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Unstructured management, Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Salary, telecommuting, vacation negotiable based on experience.

    Cons

    Management unfocused and unable to provide consistent direction. Employees are numbers. Financial targets pulled out of the air with no basis in reality. Rampant acquisitions creates chaos and instability.

    Advice to ManagementAdvice

    Get a clue about what is really going on in your recent acquisitions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 9 people found this helpful  

    A very odd company. My nightmares have stopped and I sleep better now that I no longer work at Intertek.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee  in  Plano, TX
    Current Employee - Employee in Plano, TX

    Pros

    An interesting company that offers a great service.
    Good amount of PTO offered to new employees.
    Company has a decent reputation in comparison to other NRTL's.

    Cons

    An appearance of outward diversity but this company does not foster a culture of inclusiveness.
    Sometimes openly hostile towards foreign-born employees.
    The phrase " you're lucky to have a job" has been said to me more than once.
    A very conservative, rigid, cold company trying pass itself off as a warm, fun workplace.
    Company does not behave as a good corporate citizen in their communities. Employees are not encouraged to volunteer, recycle, or give back in any way.
    Narrow-minded good ole' boy mentality runs rampant throughout the company.
    Management will often use abusive and vulgar language towards an employee without repercussions.
    Promotes a culture of degradation and humiliation.
    Competitive culture and not team-oriented nor supportive.
    Most managers are men, and the evidence suggests that they prefer to tap other men on the shoulder when it's time kick an idea ball around or promote someone.
    They give you a ton of vacation time and will work you so hard you'll need every minute of it.
    As a male employee it disturbs me to see how few female's work at Intertek. Female employees are disproportionably under-represented in managerial, engineering, and technical positions.
    There are a lot of people that have been at the company 10+ years and a lot of people that have been there less than 1. Not many in between.
    There's a 9 in 10 chance you will end up working for a manager who believes themselves to be a genius but actually rates high on the Autism scale.
    The only reason a person would subject him or herself to staying Intertek for a long time is that they have lost all confidence in their skills and abilities or are a part of the small few that are compensated fairly.
    You will pay heavily for your work VISA sponsorship.
    The workplace's are a gray cubicles, out-dated, dreary purgatory.
    You will work hard very hard for very little compensation or reward.
    HR aka "The firing squad" are ghosts unless you do something wrong. When you do speak to them, they are unfriendly, unhelpful, and for the most part unresponsive, snarling corporate robots.

    Advice to ManagementAdvice

    Foster a culture of inclusiveness. Reassess the qualifications for managers. Just because someone has been there a while doesn't mean they know how to lead. Stop hiring creative, kind, energetic people if all you want are drones who can follow orders.

    You will be replacing employee's at a record pace if this behavior continues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Bait and switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Plano, TX
    Current Employee - Administrative Assistant in Plano, TX

    Pros

    Some nice people; very nice PTO (20 days, plus holidays); opportunity for overtime pay if an hourly employee.

    Cons

    Growing expectations of almost all employees without extending any sort of incentive to out perform previous results. Morale was abysmal, of the sort that made it painful to get up in the morning to go to work. Good ol' boy mentality and hierarchy was discouraging to deal with on a day to day basis.

    Advice to ManagementAdvice

    Communicate more with all level of employee, and don't treat those that aren't in engineering like second class citizens, everyone has a lot to offer and working as a team would get better results. Communication all across the North American offices is tragically bad.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Lack of management, communication and skilled employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pension scheme is good. If you like surprises work here as the management decisions will constantly surprise you.

    Cons

    There is no communication from management, decisions are constantly made without consultation and schemes are often introduced with no notice given. Salary is appalling most likely because they employ unqualified and inexperienced people which drives salaries down. Management is disorganised and appears to make decisions based on the toss of a coin. Working environment is very unpleasant, lack of facilities for staff. Lack of respect for staff. Appraisals are a joke with everyone given the same 'grade'.

    Advice to ManagementAdvice

    You might like to consider communicating with your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Looks good on paper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy going atmosphere,reasonable salary.On paper a good company to work for has good core values provided by the boses at the top of the tree

    Cons

    unsociable hours,lack of training for staff,few prospects for advancement,Its the type of company were there isnt the standard of treatment for staff,and there isnt the same continuty of work practices at various site that they own

    Advice to ManagementAdvice

    standise operation procedures across the company.create a standardised training procedure across the company.Not to rely on more experienced staff to train new starters it doesnt work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Intertek? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.