Intertek Testing Services NA
2.5 of 5 35 reviews
www.intertek.com Boxboro, MA 1000 to 5000 Employees

Intertek Testing Services NA Reviews

Updated Nov 30, 2013

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2.5 35 reviews

                             

33% Approve of the CEO

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Wolfhart Hauser

(3 ratings)

19% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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1 person found this helpful  

Highest percent of unhappy people

Marketing (Former Employee)

I worked at Intertek Testing Services NA full-time for more than 3 years

ProsThe company has a strong customer focus. It is interesting in the range of services and the variety of markets they service.

ConsEmployees treated like dirt.
Very high turnover rate.
Management are, for the lack of a better word, mean.
Absolutely NO life work balance. They use the excuse of being global to expect you to answer calls and emails any time on the day or night.
People work long days and then are expected to do more work at home.

Advice to Senior ManagementHow can you be effective with such a high turnover rate? Start to treat people well and there wont be a line of people running to leave to UL

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Not Good. A life lesson in self-humiliation.

Anonymous Employee (Current Employee)
Boxborough, MA

I have been working at Intertek Testing Services NA full-time for more than 3 years

ProsNone other than PTO. No education required -- I guess that's a perk.

ConsThere's not enough space to write it all. Incompetent management. Improper practices. Nepotism. Ridiculous outdated and non-integrated software tools. Bad work ethics. Inability to properly integrate acquired labs. In-fighting between labs which compete for work. Rampant turnover and layoffs undermining any attempt to do a good job. Call or email someone today and next week they might be gone. Growth at Intertek is from acquisition...and when it slows, look out....heads will roll....and odds are it will be yours, even if you weren't the cause. Worst company to work for. Leaves you with that sticky used car salesman feel.

Advice to Senior ManagementNo advice for management. They should all be fired -- ALL of them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Groton BOYS Club looking for managers

Associate Engineer (Current Employee)
Cortland, NY

I have been working at Intertek Testing Services NA full-time for more than 10 years

Prosvacation time, benefits, client communication, and non-management co workers

ConsIf you do not live in Groton or belong to the boys club there is a ceiling over your head. If you do live in Groton or belong to the club opportunities await you! No experience, skills, or backbone needed.

Advice to Senior ManagementStep outside Groton and look in. Well respected techs and engineers are leaving. In return, leaving you with a Smith Corona.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Worst Employer To Date

Anonymous Employee (Former Employee)

I worked at Intertek Testing Services NA full-time

ProsNot one pro about this company.

ConsWork load was far too much. Management not appreciative of the amount of overtime put in. Disrespectful employees. Favoritism based on race was very common. HR did nothing to remedy office problems. People come and go from this office for countless reasons. There is no work/life balance and you can forget having a social life.

Advice to Senior ManagementBe fair to all employees and treat them the way you would like to be treated.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Engineer with degree

Engineer (Former Employee)
Cortland, NY

I worked at Intertek Testing Services NA full-time for more than 8 years

Proslots of work and many hours 50-60

Constoo many non degreed engineers and techs.........company is only interested in money and not integrity or professionalism
As long as you went to high school with managers you do not need to have knowledge or skills...just be able to bill customers whether the testing was performed or not! sad but true!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The experience was bad. Everyday was a challenge communicating with sales and senior engineers.

Project Engineer (Former Employee)
Fairfield, NJ

I worked at Intertek Testing Services NA full-time for more than a year

ProsGreat learning experience as far as working with worldwide safety standards. Working there builds excellent background knowledge in an area of engineering that not many people have experience in.

ConsNo support from anyone. No one takes the time to sit down and explain things to you. Not enough time is provided to adequately complete projects which causes everyone from sales to the reviewer to have to take short cuts.

Advice to Senior ManagementConcentrate a little more on "SAFETY certification testing" rather than rushing projects just to be able to "bill" at the end of the month.

No, I would not recommend this company to a friend

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One of the strangest professional experiences

Anonymous Employee (Former Employee)
Arlington Heights, IL

I worked at Intertek Testing Services NA

ProsManaged very large account with very little oversight.

ConsSales strategy changed on a weekly basis, people were treated disrespectfully, and there was no formal review process. Was given no notice and let go 4 days before xmas without any formal warning. Apparently this happens every year so the top execs. can cut cost to ensure a higher profitabiltiy so they could get their bonus.

Advice to Senior ManagementTry to be more inclusive and reach out to people who are different i.e. women, minorities, etc. A company with a bunch of white male engineers is an antiquated model.

No, I would not recommend this company to a friend

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  • Disapproves of CEO

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Unethical management

Anonymous Employee (Former Employee)

I worked at Intertek Testing Services NA full-time for less than a year

ProsNone. Really the worst place I have worked in my 20 yr. career.

ConsThey layoff people off every Christmas to ensure they keep their jobs. Heartless.

Advice to Senior ManagementGet some morals. Manage people. Set realistic goals.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Intertek Testing Services NA reviews and ratings — including employee satisfaction and approval rating for Intertek Testing Services NA CEO Wolfhart Hauser. All 8 reviews posted anonymously by Intertek Testing Services NA employees.