Interval International

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Interval International Reviews

Updated January 26, 2015
Updated January 26, 2015
13 Reviews
2.9
13 Reviews
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Interval International Chairman and CEO Craig M. Nash
Craig M. Nash
13 Ratings

13 Employee Reviews Back to all Reviews

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  1.  

    Sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Interval International full-time (more than a year)

    Pros

    Use of resorts for vacation. Vacation time. Overtime is available during peak season and can really increase earnings if taken advantage of.

    Cons

    Typical call center job. High stress. Non-stop calls. Schedule will be horrible, 3pm-11pm until your seniority increases which can take forever. Commissions are nowhere what they used to be.

    Advice to ManagementAdvice

    Bring back incentives to keep talented experience reps on your phones. Lost too much talent when commissions and bonuses started deteriorating.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Increase the base salary to 14 dollars an hour and this would be an ideal job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephones Sales Advisor in Miami, FL
    Current Employee - Telephones Sales Advisor in Miami, FL

    I have been working at Interval International full-time

    Pros

    Commissions can be great if you have a decent hourly wage

    Cons

    Hourly pay should increase based on sales revenue for the company. There should also be a better way to move up in the company.

    Advice to ManagementAdvice

    Ince

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Interval International full-time

    Pros

    Two work from home days for employees in the IT department. Flexibility with requesting time off (this depends on the manager). Location. Covered parking (assigned for some but for a fee). Relaxed work environment in some departments (depends on the manager). Decent technology to communicate and conduct meetings remotely. A good number of vacation days, including one day for your birthday.

    Cons

    Poor communication causes people to reinvent the wheel unnecessarily. Insufficient sharing of knowledge at times. Unprofessional behavior is tolerated in some departments to the point that it is disruptive to others. The majority of employees are very professional and knowledgeable but there are some who don't have a strong work ethic (this happens everywhere though).

    Advice to ManagementAdvice

    Offer tuition reimbursement and make the yearly pay increases more significant. Continue to put bright, dedicated individuals in leadership positions (there have been some very good promotions recently that are improving our processes and performance).

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Somewhat stable but unprofessional organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kendall, FL
    Current Employee - Anonymous Employee in Kendall, FL

    I have been working at Interval International full-time (more than 3 years)

    Pros

    Historically has been relatively stable. Some travel perks but basically only to Orlando if you get lucky.

    Cons

    Very cheap organization. Little to no employee benefits or employee morale events (eg no christmas parties). Annual raises are negligible at best and not competitive with market, if there even is an annual raise; this year management just IGNORED annual raises and communicated no reason as to why, while spending millions buying businesses... that's an incredibly unprofessional way to treat over-worked and under-paid employees.

    Advice to ManagementAdvice

    Show more respect for your employees and invest in them. Communicate much better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Used to be a great company but gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interval International

    Pros

    Great Vacation and pretty good travel benefits

    Cons

    NO room for advancement and management is SEVERELY inept.

    Advice to ManagementAdvice

    Need a definite restructure of management. They have been here for too long and act like high school kids. There are no policies and procedures just depends on the mood of the management that day on how they are going to deal with your issue. They're response is always no instead of finding a solution.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Better than being unemployed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interval International full-time (more than 8 years)

    Pros

    Somewhat stable. Some departments have better management than others.

    Cons

    Retro mentality. Lacks positive leadership. Morale is low. Call center employees are treated like inmates.

    Advice to ManagementAdvice

    This company needs an entire reorganization. Small company mentality trying to operate as a corporation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Miami, FL
    Current Employee - Accountant in Miami, FL

    I have been working at Interval International full-time (less than a year)

    Pros

    The people are nice. It also has a very friendly environment. A lot of growth opportunities.

    Cons

    You have to pay for parking.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    UK office has a mix of SME and Corporate feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Interval International full-time

    Pros

    It's a quiet office and not too hectic. It's quite laid back so not too stressful.

    Cons

    Sometimes it's too quiet and a lot of the working benefits aren't that competitive with other companies in London.
    There's quite a low morale within certain departments and unnecessary politics. Lack of career development opportunities.

    Advice to ManagementAdvice

    More positivity is needed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interval International full-time

    Pros

    Great industry to work in. Depending on management team, can have great professional development opportunities.

    Cons

    No sharing or sense of community. Culture of leading through fear. Little opportunity for advancement. Pay is not equal to job responsiblity.

    Advice to ManagementAdvice

    Encourage sharing and innovation by listening to employees. Design pay structure to actually be achievable. Do not let leaders of the company abuse their employees.

    Neutral Outlook
    Approves of CEO
  11.  

    Above average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interval International full-time (more than a year)

    Pros

    technology driven,401 k, medical benefits

    Cons

    not process oriented, human resources

    Recommends
    Positive Outlook
    No opinion of CEO

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