Intuit

  www.intuit.com
  www.intuit.com

Intuit Reviews in Reno, NV

Updated August 11, 2014
Updated August 11, 2014
1,640 Reviews
3.9
1,640 Reviews
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Intuit President & CEO Brad Smith
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774 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 327 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 154 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 51 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 45 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Benefits, very micromanaged, watch your 'branding'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cusomer Support Agent in Reno, NV
    Former Employee - Cusomer Support Agent in Reno, NV

    I worked at Intuit full-time (more than 5 years)

    Pros

    The benefits can't be beat. Great medical, ESPP, 401K and wellness program. Great co workers.

    Cons

    in the customer support role, things are very micromanaged.Everything is numbers driven. Management tries to be pro active, but not very effective. The company, as a whole, restructures every July (end of fiscal year). Results in many lay offs. Most recently 785 positions were affected. No one is irreplaceable, and you will be reminded of this.
    Be careful with your 'personal brand'. It will be used in reviews.

    Advice to ManagementAdvice

    Managers really need to learn what the worker bees do. I think it is difficult to coach people when there is not an understanding as to what is required, Many of the managers did not do the job of the people they manage. Have never understood why so much talent is let go.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A "Wow!" company with so many positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at Intuit (more than 5 years)

    Pros

    So many positives were seen during my years at Intuit. The only reason I left was due to a decision to outsource my unit, which was probably a good choice. Intuit offers so much... good leadership, good potential, good intent in their markets, good employees, good training, good challenges... where does it stop?

    Cons

    About the only con is if you get a rotten or just mediocre manager, which can happen but is rare for Intuit. Burnout from the hard work is possible... be certain to take your time off. Otherwise, continue to have fun while working hard.

    Advice to ManagementAdvice

    Keep up your good leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Intuit is one big family with amazing values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Manager in Reno, NV
    Current Employee - Sales and Service Manager in Reno, NV

    I have been working at Intuit full-time (more than 3 years)

    Pros

    The encourage employees to go beyond their scope and try new things.

    Cons

    Communication could be improved across business units

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good, overall professional, easy to be marginalized in a large company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Reno, NV
    Former Employee - Inside Sales Representative in Reno, NV

    I worked at Intuit full-time (more than 5 years)

    Pros

    Great products, services and support sold and provided.

    Cons

    Metrics is a high driver and can replace the personal.

    Advice to ManagementAdvice

    Care about people.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company needs some barriers broken

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Really cares about it's employees
    Top notch benefits package
    Very competitive salary
    Good overall work envrionment

    Cons

    Lack of interdepartmental coordination/assistance
    Huge internal barriers to meaningful change
    Ineffective hiring practices (non-technical individuals being hired to tech support)

    Advice to ManagementAdvice

    There needs to be more clearly defined process to help coordinate work between functional groups.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company with great benefits, but comes at a price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV

    I have been working at Intuit

    Pros

    Amazing benefits and great pay
    Provides 1 week of paid time per year to focus on community work
    CEO (Brad Smith) is smart, genuine, and provides clear direction for business
    Diverse workforce; people are treated as equals regardless of gender, race, sexual orientation, etc.
    Customer feedback is highly regarded and used to drive decisions
    Employees are treated with respect (with a few exceptions)

    Cons

    Innovation and growth are near-impossible since BI support is stretched unbearably thin
    Very few positions are filled from within - regardless of internal talent
    Employees are rewarded or hired based on cronyism and the ability to generate PowerPoint presentations rather than on producing actual results
    Work-life balance is preached, but not practiced
    Too many meetings

    Advice to ManagementAdvice

    Use employee feedback to drive change, not just to take a pulse
    Tools for career development need to be subsidized by actual career growth opportunities
    Spend less money on travel and more money in BI
    Reward and recognize employees based on results and job performance

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Intuit...An Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Reno, NV
    Current Employee - Senior Business Systems Analyst in Reno, NV

    I have been working at Intuit

    Pros

    They treat employees with the highest respect! Senior leadership has an awesome vision and stays the course. Work-life balance is awesome at Intuit...Work-hard, play-hard is the way I think of Intuit. Titles mean nothing and senior leaders and managers are very easy to work with and talk to. Innovation is highly promoted and encourages.

    Cons

    Due to their high respect for employees, it takes a while to remove non-performers. If you don't carve your career at Intuit, no one else will. There are very few progression paths at the upper Middle managment level. It is very difficult to see where you are compared to your peers and even who your peers are. They are very cryptic with jobs and roles so it is hard to tell what the next promotion for you is.

    Advice to ManagementAdvice

    Keep doing what you are doing with regard to strategy and treatment of employees! I love being a part of Intuit it's caring, innovative and growing environment! Would love to see them solve the problem of paying for performance and making sure non-performers don't stick around forever. Also would love to see more structure in how people progress and get promoted. Some people just appear with a new title some days and others with outstanding reviews have to fight for their next position.

    Recommends
    Approves of CEO
  9.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Trainer in Reno, NV
    Former Employee - Trainer in Reno, NV

    I worked at Intuit

    Pros

    Intuit offers great benefits and perks, such as 3 weeks vacation time after 1 year, great Health Insurance options, subsidized vending, gym stipend if your location doesn't have one on site, Internet stipend, etc. In addition, the work is challenging and exciting as one is always pressed to think of better ways or to be more customer focused. Fellow employees are bright, motivated and respectful co-workers. I no longer work there, yet almost once a month I start a sentence off "Well, at Intuit we..." as example of the way a world-class organization operates.

    Cons

    Turnover is low, so there are not a lot of career advancement opportunities unless one is willing to move.

    Advice to ManagementAdvice

    Offer more areas for development so that even if there is no room for advancement currently, it is easier to move laterally to build new skills.

    Recommends
    Approves of CEO
  10.  

    I love it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Representative III in Reno, NV
    Current Employee - Technical Support Representative III in Reno, NV

    I have been working at Intuit

    Pros

    Intuit is a great place to work because the people are so great especially the management. They have great benifits and pay. Intuit works hard to make sure the employees are happy. They offer compensation for volunteering and a gym reimbursement. Intuit also offers great insurance at low rates, as well as high 401k matching. They help you work on career development and reward you for good work. Bonuses are great. Attendance policy and dress code are fair. They provide a great christmas party and other activites through out the year. Intuit is a fun and great place to work.

    Cons

    There is a lot of change so if you don't like it don't come.

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO

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